Wow ! A soccer shop in the heart of Times Square !!!! Never thought that such a shop will be in…read moresuch busy location. A good shop for soccer enthusiasts... nice and big shop having so many soccer jerseys .. It was pricey and it's obvious because of the location and since most of these are original jerseys (I think) ... they had all countries jerseys - like Argentina , Brazil etc .. they also have big leagues - man united , man city etc . Good for kids .. service was ok and billing was a bit slow . Good shop overall ..

With family from out of town, we had a request for USNT soccer jersey. Located in the middle of…read moreTimes Square, there is a huge selection of soccer jerseys, US and International. Men's, Women's and Youth's sizes available. We were looking for a Men's small but they didn't have the size. Ended up purchasing a Youth XL which we were hoping was comparable in size and $20 cheaper. All merchandise available for sale was on the floor. Didn't see any sales on the floor, just at checkout. So if you're looking for a soccer jersey, try this place.

NHL season in high gear...time to check out what the NHL store has this season. Close by MSG in…read morecase one needs to get some gear before the game - not a huge store but has 2 levels and has something for each of the NHL teams. Whether you are look for a cap, jersey, jacket, lanyard, pins, etc. for a adult or kid, they have most...just ask the staff if you can't find it. Good tourist spot as well. The availability of gear changes every so often so check back...

NHL Store is one of my regular stops when I'm nearby Hudson Yards and Chelsea. The employees are…read morealways friendly and helpful and don't crowd you when you're browsing. I'm recommending, but do remember that if you don't find what you're looking for you can go to the online shop at NHL.com for all the team merchandise.

I've dropped into this store on occasion to find a gift for a Yankees fan family member, friend, or…read morefor myself. I've found the staff here to helpful enough when asking a question or looking for a specific thing. It's pricey here but not as bad as buying in the Yankee Stadium shops. After all, it's mainly a store targeted for tourists considering it's location so prices are as expected. Loaded with merchandise - hats, shirts, jerseys, trinkets, memorabilia, and just about anything a Yankees logo can be put on. Also, I'd rather shop here than be caught dead in the Mets team store!

I am writing this review in hopes that someone from New York Yankees corporate or the Clubhouse…read moreStore management will finally address this matter, as my repeated attempts to resolve it directly have been unsuccessful. On July 12, 2026 while visiting New York, I purchased a limited-edition Jay-Z Yankees jacket from the New York Yankees Clubhouse Store at 745 7th Ave. Before completing my purchase, I specifically asked the sales associate what I should do if the jacket didn't fit. She instructed me to take a picture of my receipt in case I needed to return it. At no point was I told the jacket was final sale or non-returnable. There was no verbal disclosure, no visible signage brought to my attention, and nothing on my receipt indicating that the item could not be returned. The following day, after trying the jacket on in my hotel room, I returned to the store because I was unhappy with the fit. Only then was I informed that the jacket was non-returnable due to its price. Had this policy been disclosed before the purchase, I would not have completed the transaction. Since returning home to Los Angeles, I have called multiple times requesting to speak with a manager or general manager. Despite being promised callbacks, I have never received one. I have also learned that I cannot return the jacket to another Yankees Clubhouse, Lids, or Dodgers Clubhouse location. Businesses are certainly entitled to establish their own return policies. However, consumers are entitled to clear disclosure of material terms before making a purchase. The circumstances surrounding this transaction raise concerns under New York General Business Law § 349, which prohibits deceptive business practices, because I was never informed of a significant limitation on my ability to return the merchandise despite specifically asking about returns before purchasing. This review is not about being unhappy with a store's return policy. It is about the failure to disclose that policy before the sale and the complete lack of follow-up from management afterward. I respectfully request that someone from corporate or senior management review this transaction and contact me to resolve this matter. I would much rather update this review to reflect a positive resolution than leave it unresolved.

The store has the best collection of The North Face, Timberland, and Nike sneakers and apparel in…read moreNewark. They have adults and children's North Face clothing and Nike shoes which most places don't have which is cool b/c you can get your kids' stuff here as well. There are also some old vintage sneakers that get put out once in awhile which are like collectors items. Cool store, lots of items, glad I stopped in.

This massive Nike flagship store had five floors of amazing products. In the floor, they had World…read moreCup team gears and personalization station that had really long lines. The lower floor had kids apparel, shoes and accessories. Second floor had women products including Nike Skims. Fourth floor was all sports goods like golf, NFL and few others. Fifth floor had lots of Jordan products. Throughout the store they had incredible designs and displays of Nike products, was so pleasing to explore. Many of the latest design apparels and shoes were available on display for us to check in-person. There were fitting rooms and checkout counters available on each floor. Plenty of staff members were available on each floor helping customers with products and checkouts. We took the time to walk around each floor. We found few items that we really like. We picked a Brazilian soccer team's shorts, Nigerian team's neon t-shirt and a kid's t-shirt. All of them had the same full price as Nike website. But Nike website had a 20% discount that wasn't available at the store. So, I ordered them thru Nike app instead of buying them at the store. I had such great time, I'll definitely stop by this store whenever I am near 5th Avenue.

This is a gigantic store with a bathroom on one of the upper floors for customers to use. I love…read morethat they allowed for medal engraving during the post NYC marathon week and handing out the seltzer water, it does get pretty busy though even when the line first opens so please allott time for it. It can quickly becomes a 1.5 hr wait. They loop the same hype song during the whole time you wait... There are apparels, accessories, everything you can think of here and everything seems somewhat pricey but it could be due to the proximity to Times Square. I think if you're a true fan of Nike, this is a unique store that you should visit since it literally has such a variety of products, with many that are newly released. It does get quite busy but they staff it well too!

Stopped in to grab a NY hat to commemorate my trip. I was greeted immediately and provided warm…read moreservice. They were patient with my questions and during my decision making. The hats were a good price and they had a wide assortment of options, with two floors to choose from. Glad to have grabbed a piece from here to support a local business!

The customer service in this store is absolutely the worst I've ever experienced…read more I ordered a hat in-store and was told it would be delivered there for pickup. A week later, I received an email saying the hat had arrived. When I got to the store, the employee told me the wrong hat was ordered. I said fine, here's my number -- return it and get the correct one. Another week goes by, and when I come back, the same hat is still sitting in the box -- not even returned. Lazy employees, no urgency, and the store feels more like a hangout spot than a place of business. Customers shouldn't have to deal with this kind of nonsense. The sales rep never processed the return, so I had to request a refund myself. Still no hat, just wasted time and money (including paying for parking in SoHo). All I heard was, "Oh, I'm sorry." Sorry doesn't fix terrible service. Completely unprofessional -- everything about this place is trash. The store needs serious management or maybe just let AI run it because at least robots would do the job.

3.5 I've shopped at…read morethis location twice in the last two months and I have mixed feelings about it. On my first excursion here I was buying sneakers for my daughter and I-- while the staff is extremely helpful and welcoming, the wait time was horrid. On my visit yesterday, it was similar. Great staff, they greeted me as I entered, but the wait time was probably worse. They have so many employees, but some of them of them I have no clue what they do. I get you need people on the floor, but with so many people waiting to pay maybe they should get more of them on the register. An employee ultimately came up to me with a handheld device since I was paying with card-- maybe they should add that to a few more employees. In short, welcoming staff, very friendly and helpful, but extremely long wait times.

I've been to many locations and this one by far is the most alive and helpful one. Justice walked…read moreon over and greeted me and assisted. My size was not available on the floor , Justice offered to go find me my size and returned in a few minutes with my size in hand. Thank you for being so on it. Cashier Ashley was amazing as well. Thank you !

I have always enjoyed shopping here! Day 1! Selection has always been good, and it's always fun to…read morewalk in and chat with the staff. Deals are pretty good there nowadays too.

I LOVE this store! The customer service here is FANTASTIC! I came here just to see what shoes they…read morehad available and they had a nice selection. One pair that I was interest in they didn't have in my size so they offered to look it up online and they ordered them for me. The representative Savannah was soo nice. I really appreciate her time, patience and kindness while I was there. I was able to get 5 pairs of shoes for $130, total come up!!!! I'd recommend this Hot topic for soo many reasons, neatness, organisation, but mostly customer service won me over. They even allow you to order and ship to the store (I've done this before and it was as easy as 123).