About 2 1/2 years later I had another leaking pipe from the fence installation. It was very…read moreapparent that the cut was made with a post hole digger. The installer ignored the cut line and poured concrete over the pipe and the installed the fence post. This was the same process used on the first line that was damaged. I would never recommend this company, as they don't train their employees and therefore no integrity in the workplace.

Mike is rude and his pricing is high. I accompanied my fiancé as a translator he continued to…read morequestion his response later on he commented something in Spanish he stared at my partner as to make him intimidate.

We hired Best Vinyl to install a fence and redo our deck. The fence is still great 9 years later…read more The deck, however, is not. After 1-2 years, the railing started to sag. They came out to "fix" it, but it never really was right again. We called the next year and they refused to come out. Finally, the boards on the floor of the deck started sinking in. We barely use the deck, so it's definitely not from misuse. We called and called, and I finally got someone who told me to text pictures. Then they ghosted me. No one would call me back, text me back, or email me. I finally got a reputable contractor out from a different company who immediately found the problem. The brackets underneath that were supporting the whole deck had NEVER BEEN NAILED OR SCREWED IN!!! If you want dangerous, shoddy work, hire this place.

6 WEEKS after their estimated completion date I still don't have what I paid for. Install crew…read moremissed a post and drilled a hole in the center of my driveway. They took over a month to fix the concrete mistake. Every time they come out they mess something else up and delay the next step. Every time they say they'll come out no one shows up. I had to cancel the deal and go with the competitor. Still fighting for my deposit back. Should have gone with the other guys to begin with.

We hired them to remove our grass in the mow strips and trailer area, put in rock, and move the…read moresprinklers. We have a corner lot so we had a lot to do and these guys offered a great deal to get this done. Moving the sprinkler system into the yard ended up being the biggest challenge of this project-trying to find the lines that went under the side walk so they could be rerouted was like looking for a needle in a haystack. But three days of work and the mow strip looks amazing and we didn't have to break our backs getting this all done by ourselves. So if you are looking for a great deal these two guys offer great prices compared to their competitors.

I never got a response for lawn care, it seemed to be a simple request but have not heard back yetread more

A complete 180 degrees! This company, and it's new winter ship, did an amazing job of cleaning up…read morethe mess that was done by the previous owners and made it right! I fully recommend this great company and their wonderful crew!!!

From the owner: At Global Vinyl Fencing, we're proud to be Utah business through and through. We opened in 2007…read morewith a simple vision: to provide the best fence installation, servicing, and repairs for the homeowners of our home state. We committed ourselves to using the best materials to get the job done, applying our many years of expertise to do it right, and even using a manufacturer right here in Utah. So why "global"? Because when it comes to fencing, we do it all -- and then some. Vinyl fences, deck railings, metal fences, gates, and concrete fences are all our specialty. Give our team of experts a call and let's start talking about how we can make your next fencing project a success.

I hired Sias W. Parsons IV, Derek Parker, and Ryan Riggs from Big Yeti Builders LLC in Ogden, Utah,…read moreto demolish an existing deck, construct a new deck, and install a Renaissance Classico cover over a portion of it. The cover has leaked since shortly after installation, causing water to pool on the deck and creating a slipping hazard from ice buildup. I first contacted the company for warranty support after the initial leak in the fall of 2025. Derek Parker came out and retaped the seams on the awning, stating that this was the repair method recommended by the manufacturer, Renaissance. After the first snow in early December and then thaw, the awning began leaking severely. On December 4, 2025, I reached out again and left multiple voicemail messages and emails requesting assistance but received no return communication. On December 18, 2025, after I sent an email, the company finally acknowledged my concerns via email, took responsibility for the lack of communication, and promised to schedule warranty work. However, as of January 19, 2026, no further action nor communication has taken place. Because the office phone is not answered and voicemail messages are not returned, I requested via email that someone come out between January 9 and January 16, 2026, to at least document the situation including written notes, photos, and a detailed description of the problem and to confirm next steps for repair since we understand it may be a challenge to repair in the winter time. That request has gone unanswered. In my experience, Big Yeti Builders and its representatives have not followed through on their stated commitments regarding warranty service. Communication with the office manager, Kim Crandall, when she does answer the phone, has also not resulted in any confirmed action or resolution. As of January 19, 2026, their contractor license (#10687874-5501) expired. This review is based solely on my personal experience with this company. I recommend that prospective customers ensure they receive clear written documentation of warranty terms, follow-up procedures, and payment schedules before hiring.

I have nothing but good things to say about these guys. Contacted them about an estimate for…read morereplacing my deck. Bill came out to my house on a Saturday to do it. When we decided to use these guys he came back on a Saturday to do our contract. He stuck to the estimate he gave us and gave us exactly what we wanted. He even took the time to discuss how the deck should be rebuilt so that it will last longer. They came out on a Tuesday and started in. Torn down the old deck, cleaned up the area, then stared in on the new deck. By the end of the day most of the new deck was done. The next day was finishing up the trim and installing the railing. Again, once it was done they did a great job cleaning up the area. Saving this company's business card for other work I need done in the future. They are worth it.

Love the final Trex fence & Bret was great, but communication was poor…read more We had a Trex fence installed starting back in April, and while the finished product itself is great, the overall process was very frustrating. The real highlight of our experience was our salesman, Bret. Even though another company offered a slightly lower price, we chose Bronco strictly because of Bret's outstanding service and professionalism. The installation team also did great work once on-site. Unfortunately, the office customer service left a lot to be desired. There were huge gaps of time where no work was happening, leaving our entire yard completely open and exposed to a busy, high-traffic street. When we called the office for updates, the person answering seemed annoyed by our calls. We requested to speak with a manager multiple times, but were always told they were unavailable and we never received a single callback. The only way we got any updates on the project duration was by reaching out to Bret directly, who continuously went out of his way to help us. It turned out there was a fabrication delay with our gates--which we completely understand--but no one from the office bothered to tell us until Bret stepped in. On top of that, we were promised a temporary fence so our dogs could safely use the yard during construction. Despite raising this several times, it was never delivered. As a result, our dogs were unable to use the yard for nearly a month and a half out of constant fear they'd escape into traffic. While we love the final quality of the fence and would give Bret 5 stars on his own, the headache with office communication and broken promises makes it hard to fully recommend Bronco.

Beware: they don't back their work and they ignore you if there is a problem with the install…read more Don't use this company! Wish I had read the other reviews before using them. I discussed the cost of a fence and availability and was provided an invoice from Bronco Fence. I paid the invoiced amounts for parts and labor in advance of inspection, as I was out of town. (Without extreme details here, I will state that I supplied them with all the documentation of their invoice and proof of payment.) Upon Inspection when I returned, the vinyl fence was very poorly installed and unstable. The employee I worked with was no longer with the company. I reached out to have Bronco fence correct the problem and for over a month and a 1/2 of weekly, bi-weekly calls, I have been put off . The owner told the staff he wanted to see my fence but has been too busy to even put me on his schedule or talk to me. They say they will call me back with a date on his schedule and they don't call me back.

I hired J.K Bennett to install butcher block countertops for my new home. We set a date for 03/22…read moreand they never returned our phone calls until later in the day when they stated they could not make it and rescheduled for Tuesday 03/24. After initially giving us a time of 3 p.m and not hearing back we called at 6 p.m and were told they would not be able to make it. I would give this company 0 stars if I could. Steer far away from them as they do not care about their customers.

Josh came out promptly to look at my project. He had an estimate over to me quickly and I excepted…read morethe work as shown on his estimate. I was asked for a Docusign and I signed. Date was scheduled for installation. 2 days prior to installation, I sent a message asking what was expected in the way of prep from me and didn't get a response. I emailed that night before, late enough that I didn't expect a response that night. I took off of work, which directly effects my paycheck, and waited around all morning for him to show up which he never did. I called several times and only was greeted by his voicemail. I left 2 voicemails and later left for work. I went back to the Facebook adds and made a new post looking for a contractor. Shortly after (I assume he saw my add as this is how we were connected originally) I received an email stating that there was a miscommunication. He explained that the door wasn't ordered as the job needed payment prior to any service or receiving of product. He had us convinced that he was capable and willing to complete the project but his decision to not answer texts, emails and phone calls told a different story. Why wouldn't you call your customer back? Why send an email after no-showing? I have another contractor scheduled for install.