First, I want to say the Customer Service was really great, nothing wrong with the people working…read morethere, all super nice, had good conversations. I'm trying to find a new manicure spot near me, but it's turning out to be a rough find. I work in the service industry, so I know how hard it is to work in customer service and to get reviews like this, but all I can offer is honesty so this could be approved in the future so that you guys can keep getting business. The quality of what I received was pretty rough. She did a decent job with the design, I would rate that 8/10. BUT 24 hours after I got my nails done (got a dip manicure), one of them cracked off, as she was trying to add length instead of filing them all to a shorter length so they could all match like I had asked her to do. She said that was "too much work" and that she could add length instead, I wasn't sure and I even said I didn't want that, but it didn't seem to matter what I wanted as far as length and she did it anyways and this is what I got. Also, just realizing they never trimmed my cuticles, who does that when they're getting a manicure, not trim the cuticles, that's kind of important. Cracked manicure. Back to the search I guess.

Love this place! Not only is the staff amazing but I always enjoy the other patrons while there!…read more Feels like family.

20.00 for basic mani. Older place but for the price they did a great job and were very nice. Would…read morego there again.

I almost don't want to leave a review so this place can stay the hidden gem that it is! Nail…read moreGallery on the Ponds is the best nail salon in the area, hands down. They seem to operate by appointment only, and maybe that's the key, because they take their time and do quality work every. single. time. Never have to wait and never feel rushed to leave. I live a town over and am surrounded by nail salons, yet I drive 20 min one way just for Nail Gallery. Have yet to have a bad experience here. Pedicures last forever and prices are reasonable. Very nice pedicure chairs, classy atmosphere, and just attentive, friendly staff.

Paula did an amazing job on my set and she was so nice! They look identical to the reference photo…read more Best design work I've gotten so far! Highly recommend.

They are all very nice and my nails lasted pretty long. But my paint in my acrylic peeled off after…read more2-3 weeks but I am usually able to keep my names on for a month or a little over a month. So, this was pretty disappointing for me. I also am very picky about what I think "good" nails are designed wise. I got a french tip and I like more of the curve in the tip and they were basically just painted straight across. They also just make up prices. I payed more than what was written up on the boards. I went with my sisters and one of them ended up paying more than I did. I had medium nails with gel french tip, she has short with red gel, she payed 10 more dollars then I did and didn't even get the actual length she wanted. They are all very very very nice but not the best at pricing and designs.

This is my second time at Venice Nail Spa and I've been very impressed both times. I get my nails…read moredone regularly and have had issues with other spas putting gel paint on too thick towards the tips of my nails, making them look janky.... both times at Venice Spa my polish came out perfect and it has become my new spot because of it. Staff is friendly, always answers the phone to take reservations, AND is open on Sundays which works great for my hectic schedule. Definitely suggest checking this place out!

Been going here for a few years and have never had a bad experience! Everyone is so kind and they…read moretake great care of my nails. Great atmosphere and clean. Highly recommend!

Like many other Yelpers I too have been disappointed by other nail salons in the area. I've lost…read morecount of how many nail salons I have tried and been let down by. The weirdest part is when you search for nail salons CoZy almost never comes up and that's a shame. I made appointments online for a friend and I and requested to sit next to each other, I was so happy when they let us (normally salons are so busy and even when you ask in advance they don't put you next to one another). We arrived to find a shared parking lot with plenty of spots. Inside the vibe gives clean, sterile and relaxing. This salon is NOTHING like the others, it's so peaceful and everyone is so nice. I went with a gel manicure and spent $40 base price. They do prefer cash and charge a fee for credit card, $2 for Amex which beats the charge to take out cash. I cannot wait to return and I'm so excited to have found a salon that I can continue going back to! If you're on the fence, don't be! CoZy deserves the 5 star rating!

My wife and I regularly visit this salon for pedicures, and it never disappoints. Quang, in…read moreparticular, does an excellent job with my feet. If you're looking for the ultimate pampering, I highly recommend their top-of-the-line pedicure, which includes a soothing leg massage, a hot stone massage, and a wax treatment. In addition to pedicures, they offer all the usual nail services, including gel polish, so there's something for everyone. Parking is plentiful, which is a big plus, but I'd recommend setting up an appointment ahead of time, especially if you're planning to go on the weekend--they can get pretty busy.

Enjoyed a relaxing and indulgent Cucumber & Limeade pedicure from Anna! I was able to conveniently…read morebook a same day appointment online and my pedicure started right on time. Their massage chairs worked wonderfully and I could program my own neck/back massage while my pedicure was in process. My pedicure lasted an hour as promised ~ salt scrub, foot mask, hot towels, hot stones, massage oil, lotion, trimming of nails/cuticles then the polish. Anna was professional, kind, and adept at all the treatments. The salon was busy (good sign that it is popular) but I never felt rushed. This was my first time at this salon and I hope to go back for future pedicures.

Alright I'm updating this review again because despite what the person who messaged me said, they…read moredid not respond to me when I was in Minnesota for 5 weeks to redo my nails. I will leave this place at a 3 star review because I definitely had a horrible experience and a fantastic experience. But not following up with the customer service was disappointing.

My friend came here in December and asked for a simple design, a straight line drawn across the…read morethumb, and walked away with a streaky, sloppy, and crooked glob of polish on her finger nails. She had to go to a different salon to correct their mistake. I came here, with a simple request and the nails I was given were not similar to my request at all. Upon coming in later and asking if there was any chance I could get them altered I was told simply "no" without any attempt to find a solution. Employees don't seem to care for the quality of their customers nails nor if the customer is happy with the service they paid for. It appears as though once they get their payment they couldn't care less about whay their customers end up with. Very disappointing, as I chose to give them a second chance despite all the terrible reviews I've heard from friends and family. I would strongly advise against coming here if you expect quality nails and good customer service. Complete waste of money and time, do not come here.

After one day after a manicure it looks like 2 weeks as he never got close to the cuticle! And even…read morea chip can be seen! Didn't care for the cigarette smell either!

Seriously the best nail salon I have ever been to. Pazoua did my nails and she did an incredible…read morejob! Highly, highly recommend!

You should probably change your listing from saying walk ins welcome to appointment only. I've been…read morecoming since you first opened and the last 3 times I've walked in (weekdays) you haven't had availability. I never know when I'll have off so I'm really disappointed.

I made two appointments a month ago for a Montage 55 minute massage with JJ and a Signature 45…read moreminute HydroFacial with Ja'Nice. This was my 10+ massage and 2nd HydroFacial from the Spalon Montage in Chanhassen. I found JJ when I was pregnant and saw her for Prenatal massages every other week in my 3rd trimester up until I gave birth. I continued to see her postpartum and will only book with her from here on out! She's the highest priced masseuse and for a good reason. My 2nd HydroFacial with Ja'Nice was much more thorough than my first. I felt Ja'Nice really took the time to unclog the most congested areas of my face and I left feeling clean and hydrated! I look forward to booking with both of them again. The Spa has a nice quiet waiting area with a roaring fireplace to keep you calm and cozy. The women's locker room is always clean and I appreciate the complimentary water, tea, and coffee. I enjoy arriving early for my appointments so I can curl up on the couch and read my current book to get Zen. Parking is limited as it is shared with the other tenants in the building, but I haven't had an issue finding a spot. Can't wait to schedule my next treatment!

My experience was horrible for the second time. My last appointment began 15 minutes late and my my…read morerecent appointment had not started 20 minutes after my scheduled time and no one had come to explain or acknowledge the stylist was running behind. When I went to the front desk the woman was completely unapologetic and offered no reason for the delay. If I had been 20 minutes late to the appointment as the customer, I would have been charged for the service regardless but they didn't even offer me an explanation, just agreed to let me cancel the appointment. Their attitudes were so careless, I'll never go back.