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Pro Pacific Plumbing

2.8 (5 reviews)
Open 6:00 am - 6:00 AM (Next day)

Services - Pro Pacific Plumbing

Plumbing inspection

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Steve’s Plumbing & A/C Service

Steve’s Plumbing & A/C Service

(1.1k reviews)

This is for call back due to defective double kitchen sink…read more Plumber Korey was on it and he was assigned the job and did great job and due to my earlier frustration with slow office support (they should just say they are understaffed and slow) that he would follow-up with me. They are on the higher $ide but are worth it. I joined Ohana Club for just in case.

Steve's quote came in at 8-9x higher than two other licensed plumbers…read more My elderly mother contacted Steve's after seeing their advertising and requested a quote to fix a leaking solar water heater. They came back with a proposal of $35,000. After reviewing the itemized estimate, I immediately advised her to get additional quotes. One line item alone was $1,660 to install four hose bibbs (spigots)--something she never requested. There was no discussion about adding new hose bibbs or performing related work throughout the house that would justify this charge. For context, hose bibbs are inexpensive parts (around $5-$10 each at The Home Depot or similar retailers) and typically require minimal labor. We obtained two additional quotes from other plumbers: $4,500 and $3,900 for the same repair. Based on this experience, the pricing from Steve's was extremely inflated and concerning--especially given that the customer was an elderly homeowner. If you consider getting a quote from Steve's, I strongly recommend getting multiple estimates before proceeding.

Air-O-Smith Water Heater Repair - Water Heater

Air-O-Smith Water Heater Repair

(78 reviews)

I've used them once before after researching reviews, they were great & fixed the water heater…read moreissue we were having. Fast forward several months, I called Louise on 5/8 to schedule an appointment because our water heater was leaking on the roof. She said they wouldn't be able to schedule anything til the following week, but she'd call me back Monday. Never got a call all day, so I called Tuesday 5/12 to follow up. As I refreshed her memory about my inquiry, she found her notes & said she hadn't talked to Martin about it yet. She said she'd talk to him later that day & call me back. Well, it's now 5/18, and I still have not received a call back from them. I guess they're too busy to deal with my leak. If that's the case, I would've called other companies to come out. I will NOT be using them again, nor will I refer anyone to them. Louise should have a better system for her note taking / follow ups.

When your water heater is leaking and you have no hot water what do you do? Well I'll tell you what…read moreI did, I called Air-O-Smith, and boy am I glad I did! This is a family owned and operated business in Mililani that specialize in water heaters. They are fast, friendly and efficient and even haul away your old heater at no extra cost, what more can you ask for!? I called Friday morning around 8:30am and they were at my place around 12:30pm. Come to find out my water heater was less than 6 years old. They offered to stop working at no charge if I wanted to reach out to the previous installer since I should be under warranty. I declined because my experience with the previous company wasn't the best and they were already there. Martin offered a $100 discount because he felt bad that we were having to get a new water heater so soon. I was very grateful for his kindness and it made me even happier that I was able to support this small family run local business. The job was done in about an hour and Martin even helped me register my water heater online. He told me I had a 6 year warranty on the heater and 2 year warranty on labor. I will definitely reach out to Air-O-Smith again with any future water heater needs and have already referred one of my neighbors. If you have a need for a new water heater or your current heater needs repair please use this company, they are wonderful people and great at what they do!

Pro Pacific Plumbing - plumbing - Updated July 2026

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