My Goldendoodle isn't very social, and I was worried that he wouldn't be able to get groomed…read more However, I found a wonderful groomer, Elena, who knew exactly how to handle him and gave him a beautiful haircut. Thank you, Elena, for such a wonderful experience--we will definitely be back!

First time having them groom my miniature Australian Labradoodle. Groomer was attentive to my…read morerequests. My dog seemed happy and I have no complaints. Price was a little high but I suppose to be expected these days. Communicated via text when 10 minutes prior to finishing which I appreciated.

So happy to have found this place! Visiting from Seattle, we reviewed other doggie day cares and…read moreare so happy to have discovered The Puppy Pad. We had our 16 month old Newfie boarded and groomed. When we picked her up, she was happy and looked beautiful! (Not easy to groom a Newf!!) If we are ever in need of boarding in the area again, we won't hesitate to come here! They also have a great selection of holistic dog food & treats available for sale and very good prices!!

They shaved my poodle nearly bald no puffy tail or ears he looks bad it will take a long time to…read moreregrow his hair I am very disappointed with their lack of style with this breed of dog, plus my dog has scabs on his ears where they cut his skin. Not happy will never take him back there and warn you if you take your dog there for anything except for just ruining your dogs style.

If you pay attention to the reviews on Yelp you will notice one thing, sign up dates. When you see…read morethat an individual has a few great reviews but that all of the reviewers have only 1-2 reviews something is wrong. Not to mention these were all done within three days of each other. This usually means one thing, these are all friends of that business or the actual owner themselves. I know for a fact one of the posters on here is his mom. Not a reliable reviewer if you ask me. Anyways take those type of reviews with the proverbial grain of salt. Now lets get to a REAL review of this company. This review is for a dog that Ryan trained for weeks for my child. Ryan had this dog for approximately two months. Upon return this dog acted absolutely no different then the day it left. It refused to listen to any command given unless yelling at the top of your lungs, hopefully that is anyway. It acts like any dog that you have had that has never set foot in a trainers presence. All of those great videos on you tube are a joke compared to the way this one acts. Not at any point since the day the dog returned has it acted like it had received training of any type. As for walking on a leash, forget it. The dog goes crazy while on a leash and is impossible to control. Now some might say your kid is doing it all wrong then. Well a trainer trains a pet for the owners, not for himself. Lets not forget the owners also attend some of these training sessions. So if that is your thinking forget it. Basically, the hundreds of dollars he charged was flat out a complete rip off and a waste of money. The avg person could do a better job. I would love to say what a great trainer he is, thing is is wasn't in this case. That is the plain truth. I understand that there might be times when a pet is harder to train then others or is just impossible to train. If that is the case suck in your pride and say so and return the money and say "Sorry, I am unable to train your dog" and call it good. My advice is find someone else to train your dog.

Well, I must say I'm pretty disappointed... I'm only giving this 2 stars instead of 1 because I…read moreactually thought the owner was a pretty nice guy and seemed very knowledgable. He also did a free consultation which was nice. Unfortunately he was very bad a returning phone calls and also would text me telling me he was going to call me back and in the end he just gave up on communication all together. He may have had some personal family issues going on and I would have been understanding about it if he was honest and just told me upfront he wouldn't be able to start training with my dog for another week?? Idk in the end I had to go with a company that was more reliable but more expensive.

My mini aussie was shaved before i rescued him and i thought his coat would never be normal again…read more Ive taken him to different groomers but they tend to cut into his undercoat. With only 2 visits he's so soft and his coat is almost where it should be!!! Theyre very knowledgeable and take great care of my baby. I wouldnt trust him with anyone else ! I'm always excited to see his picture after too :)

Very happy with the service. Prices are reasonable. The Owner, Morgan, was exceptionally helpful…read more They have quite a few pets of their own to cuddle with too.

Watch out on weekends... Get a reservation..... Nice lady, I believe owner... Took dog in for…read morenails clip. No worries..... Good price and dog survived. Win/win....

Ive been going here since I first got my pup poodle, I'm very loyal to the places that do quality…read morework and river city grooming has always exceeded that. and at a reasonable price! that being said this last time was absolutely terrible the groomer was very unprofessional making rude comments about my dog. her cut was terrible 1/10, shaved her a one length cut her eye lashes off left patches of hair, split her toe nails. then the price for this because she was "so matted" 180$. absolutely not I ended up paying 120$ for my dog to get messed up and talked to like it's our fault. The only reason I'm making a review now is because I tried reaching out to give the owner a chance to make it right or even deal with the groomer and I didn't get a respons. I'm absolutely furious about the level of professionalism and incompetence from the groomer.

We had a very scary emergency with our young cat, who had been throwing up all day and stopped…read moreeating and drinking. We brought him in, and the doctors quickly took x-rays and discovered he had a string wrapped around the base of his tongue, which can be very dangerous. The doctors and staff were incredibly kind, compassionate, and understanding throughout the entire process. They clearly explained the situation and the recommended surgery, but it was unfortunately far outside of what we could afford. When we asked if there were any other options, even if they carried more risk, they took the time to listen and worked with us. They agreed to carefully cut the string under his tongue and allow the remaining piece to hopefully pass on its own. They were honest about the risks, but they respected our situation and helped us pursue the option that gave him a chance while still being financially possible for us. They also gave him anti-nausea medication, fluids, and pain management to support his recovery, and made sure we understood exactly what to watch for at home. I'm so grateful for how kind, nonjudgmental, and caring everyone was during such an emotional and stressful time. It was clear they truly cared about our cat and wanted the best possible outcome while also being respectful of our financial reality. I would absolutely recommend them to anyone facing a pet emergency.

I have had to use them twice now! The team has 100 years of experienced vet care between them. Last…read moretime my dog injested a bunch of chocolate which is toxic! They took her in quickly and got right to treating her. If you care about your animal and need help they are there when no one else is open!!

Pam has been doing massage work on 3 of my dogs over the past seven or eight months. One of my dogs…read morewas going through chemotherapy and the massages helped to ease the effects of the drugs. One of my other dogs is a rescue that is missing part of his hip bone due to prior trauma. She has helped him to regain some flexibility and strength in that hip and ease the strain on his other muscles that have had to compensate due to the injury. Lastly, she helps ease the pain of our old, arthritic girl who has bad knees and hocks in her hind end. After Pam leaves, all the dogs are well rested, happy and spry. She has helped them tremendously! Callie, Dom, Hobbes and I highly recommend her services.

Pam is so wonderful! She watched our cat while we were out of town and sent daily updates and…read morepictures to let us know how our furball was doing. She was kind, personable, attentive, and very caring. We will definitely be calling again next time we go on a trip!

Savina is amazing! She was a big part of our fur-baby's life in Seattle from the time we brought…read morehim home at 10 weeks till he was 3 1/2 (when she moved to Spokane). In addition to daily walks, Savina stayed at our home multiple times to care for our fur-kids (dog and cat) when we were out of town. I trust Savina greatly but more important is your pet's response...our dog Porter always went nuts with joy whenever he saw her!! She has a real connection and love of animals and if I were ever in Spokane with our pup, we would be sure to bring him for a visit!!

I had the opportunity of working alongside Savina while she was a dog walker in Seattle. She really…read morefound her calling walking dogs and we all miss her on this side of Washington because of that. She is top notch with her dog handling skills, communication with clients, flexibility and most importantly ALL the dogs love her. They love her instantly! I would recommend Savina with ALL your animal care needs.

Best groomer I have had! So good with the dogs and they are adorable every time I pick them up!…read moreI have two labradoodles and a sheepadoodle.

Had a first appt for my dog today and He looks and smells awesome. I even got in a little early…read more Very friendly and great with my Dudemeister, giving him a chance to adjust. We've booked next month and will continue. Very fairly priced. Love her!!

The staff at the front desk were so welcoming. And my aesthetician Amy was fabulous. My facial was…read morerelaxing and felt heavenly with the products and techniques that she used. I will be back!

I had the worst massage I've ever had at Brickhouse Spa. The massage therapist was incredibly rough…read morefrom start to finish. At one point he literally jerked my arms instead of stretching them gently, and the pressure was so excessive that I woke up bruised the next day. What made the experience even more uncomfortable was that he was making noises throughout the massage, which made it difficult to relax. I honestly wish I had ended the session early, but instead I just kept hoping it would be over. I've had many massages over the years, and this was by far the most unpleasant experience I've ever had. Unfortunately, I can't recommend the massage services based on my visit