This is a great place for your loved one to come and rehabilitate. The caretakers there are very…read morenice and helpful.

Helpful, courteous, and friendly, although some of the nursing staff could provide more genuine…read morecare and not act like it's just a paycheck.

I've been going to this office for over a year with a job injury . They've been nothing but,…read morewonderful to me .. no wait time I get in with in 10 mins and out within 15 mins! Medical assistants , staff and NP are super great and kind!

This was the WORST Experience I've ever had at a doctors office. I was LIED to by Doctor Nourlie on…read moreseveral occasions. The first lie was that he couldn't give me certain medications that would help my pain due to the fact that I'm type 2 diabetic. He just gave me Tylenol and ibuprofen, also biofreeze. The second lie was that my insurance company through my work hadn't reached out for the x-ray, CT, MRI or PT. It took a WEEK of going back and forth to his office for him to tell me I had to go to the ER to get a CT scan. The reason was, because when he told my wife and i "he was still waiting on the insurance company to get back to him to approve it", my wife and I had just gotten off the phone with the insurance claims person who had said those have been approved for "several days." That they were just waiting for him to get it done. When my wife confronted him about this, his jaw dropped and he said "why are they lying" and tried to blame it on the company. Which is funny, cause after my wife said that, he was able to "finally" get the x-ray done. He said that "his hands were tied and that he's done everything he could legally, i.e. giving me Tylenol and ibuprofen, putting me on several work restrictions but not fully taking me off" was all he could do, that if he did anymore it would be his job on the line. But if it was any other place like "family healthcare" he could give me everything i needed. But for the CT scan and MRI, he told me to go to the ER" to get it done, because if I waited on my insurance to take care of it, i would've been waiting for at least 4 to 6 weeks. So off to the ER we went, That was another 5 hour wait in the emergency waiting room to get a CT scan done. When asked by the ER nurse why I haven't taken anything for the pain, other than Tylenol and ibuprofen, she offered the same medication he told me he couldn't give to me". We explained what he had told me the first day i saw him and she looked confused. She said she's never heard of that before, She even asked the doctor if a type 2 diabetic couldn't take the medication in question and even he was confused on why this doctor would say such a thing, that hey could've helped me in the first place! They instantly gave me the pain meds and it helped a great deal relieve the non stop pain i had to go through that entire week. I am still facing the struggles and pain of my incident, but i could have been in less pain sooner, if i had not been lied to multiple times by this doctor. Even the ER Nurse said all the running around caused more inflammation in my lower back because the constant movement of going back and forth. Also, when i asked him to give me a few days to rest, he told me: "I'm not going to take you off work, your company is going to have to do that, cause I'm not going to. The ball is in their court." This was by far, THE WORST Experience I've EVER had at any doctors office. Would DEFINITELY NOT recommend this place for ANYTHING! After speaking with my insurance company I found a new doctor thankfully, i have to travel 45 min out to Fresno now, but it's worth it. I will not be seeing this doctor anymore, i give everyone reading this a warning in advance. That you will be lied to, they will not take proper care of you, you will get the run around. This doctor should have his license removed.

Great quality of service. Very friendly and helpful. I love the type of care they provide.read more

Love it here it's way better then any other FQHC in the Central Valley. Although the call center…read morecan be improved

I highly recommend this facility , their staff is awesome! The staff is caring and really take…read morecare of their patients around the clock . My sister was a patient at the facility , she is disabled and has never been away from home . When she first got there she wanted us there with her 24 /7 , but the staff won her over and she became part of their tribe . She was very well taken care of by Rawheem J and Jean, her nurses. The physical therapy department, the CNA 's that work so hard with a big smile on their faces , the Activity staff . Thank you so much all of you for your awesome work .

My father was here and he received the best care possible. The nurses are amazing, the CNA are very…read moreattentive and they all knew him by name. We couldn't have asked for a better place to have given him the care he needed to get back on his feet.

Aunt was there for a few years until the end of her life…read more The staff has always been helpful and kind to my mil & husband & i when visiting except for once. They even let us bring in our pups to see her because my aunt loved our dog, as long as they were vaccinated which they were because we belonged to a dog park that requires them. The other residents really enjoyed our dogs as well. The one time that they were kinda rude was the day my aunt passed away. She already crossed to the other side, but we were all in there to say our goodbyes. It was extremely hot in the room so I had to step out a few times. One of the times I stepped out, it was a young man I had never met before demand rudely why I was out in the hallway several times. He was working at the desk right across the room so I figured he would have known that the patient across from his desk had passed. I explained to him that our family member had passed, but it was extremely hot in the room which he did finally turn his attitude around for. I've had nothing, but pleasant experiences here while visiting except for with this person.

My mom had to stay here for 3 months recovering from a broken leg, she is 91 and has the beginnings…read moreof dementia. The staff was very kind, patient and helpful, I can't express how grateful I am for the way she was treated. Everyone was compassionate and caring, thank you Westgate staff, you guys are amazing!

Facility staff are all very helpful and friendly. Facility is clean and very well run. Would be…read morehappy to recommend to any friends or families.

My nana was taken such good care of while at this facility. The genuine care these nurses and staff…read moreshow is above and beyond. I will always remember them.

Pt had not read my physician request. He worked my neck when I needed shoulder pt. Bryan was not…read morethere most of the time I never saw him there only for evaluation. Pt room very crowded 30 patients in one room we're having to jump one another. Office was fine. Quality of care was terrible I told pt assistant about my pain he kept having me do same exercise in-spite of pain for more than 3 days til next appointment. I suffered for 3 months no help pt never told me to go see my physician. He just kept on doing therapy. Bryan was just after collecting money n never cared for his patients. I'm

I've mentioned how much better I feel after getting on board with physical therapy. I have my…read moredoctor over at the Visalia VA for pushing me to that after my bicycle accident. Before the accident and at 73 years old I believe I was slowly letting myself go down the road of decrepitude. I think that the accident woke me up and showed me that the low-impact exercise that is offered by physical therapy outfits like PRO-PT is the way. I call BS on that old adage "no pain, no gain" as a sure way to deliver doubt to us older citizens. Physical therapy is a very good thing to start with and if you wish to look like Jack La Lane (before he went on to his reward) well then go for the gymnasium with at least a good start. Just an old guy's opinion.

Amazing caring staff who really care about your health and recovery. I have never met kinder people.read more

This is a great place to go for physical therapy needs. The staff is very friendly and welcoming…read more Hope, at the front desk, is really nice and attentive to patient needs. Estephanie was awesome as an assistant; she's very professional and has great customer service skills. My therapist, Don, was awesome! He is very thorough and informative; he listens and makes sure the patient understands. Don is also very encouraging and praises improvement; he has a great sense of humor also. The office/facility is small but not in a bad way; there is enough room do exercises without bumping into anyone or anything and it does not feel crowded. I would recommend this office to friends and family!