Everything about my experience with Norman Bros was great. I got a quote quickly and was able to…read moreget an appointment for a transmission drain and fill. I showed up to the appointment on time, and they immediately started work on my vehicle. Raymond was really friendly and easy to talk to. He asked if I wanted to take care of an oil change while I was there, and -- since I was due -- I agreed. My vehicle was actually ready a little faster than quoted, which is always great, and not only that, but my price was actually under the quote! I didn't feel ripped off nor did I feel talked down to (an issue I've run into elsewhere as a woman, unfortunately). This shop is a bit of a drive for me, but the quality service and transparent pricing makes it worth the trip.

I used Yelp Assistant to find this place, which was so helpful because I wanted somewhere that…read morecould fix my brake pads for a good price and were trustworthy. All the other places were super expensive and when I messaged this spot, they answered right away and gave their prices and were very honest, which is something I was looking for. When I got there, I dropped off my car and it was super easy. You just have to fill out the sheet and he was even kind enough to also add on the oil change that I wanted even though they were pretty busy. It took just a few hours and I came back to pick it up and the cost was so much better than if I went anywhere else just to do one of those things. I will definitely be back. This will probably be my go to spot for forgetting my car fixed!

Previous customer of Willard's and now a customer of Ray's. Very happy with everything. Ray is…read moreextremely knowledgeable and personable. Pricing is great as well. Great mechanic. He will be handling all of my family's vehicles for as long as he will have us.

New run flat tires. Ordered and were ready to install by the time of the scheduled appointment…read more Fair price and great service. Thank you Ray

I have been a long time time customer for this mechanic, about 15 years. They have always done top…read morequality work and fair price. The only place I trust, multiple cars multiple issues, but they always fix that need fixing. No pressure in extra fixes or services, just honest and competent work. I highly recommend them for anyone in the area who needs works done, also I want to mention that the current guy Bob, he is easy to talk to and not condescending like most other places like to do. 10 out 10, customer for life.

Schutter Automotive, Inc Reviews…read more All Shopping Short videos Forums Images Videos Maps More Tools Reviews Reviews from the web Carfax 5/5 42 reviews SureCritic 5/5 72 votes Google review summary 5 4 3 2 1 4.9 116 reviews Reviews All honest24 mechanic18 work12 fair9 +6 Sort by Most relevant Newest Highest Lowest Bobby Johnson Local Guide·12 reviews This is SAD that it even comes to this....and this may take a second or 2 so just relax and take this in...... I have done business with this company since it was a business,..back when they were located on Blanding closer to 103rd Street up by Paint Pros...if. not mistaken that was their shop location, however this goes back to 2013-2014... The Actual owner was doing the work then with helpers or other mechanics... I brought my car to them based on a referral from a friend...saying they were New and Honest and did Good Work at a Reasonable Price Point....THE HOLY GRAIL in DUVAL it seems...so I did...and they did..and I established rapport with the owner as I promised I would do my work solely with him if he met those expectations given from the referral....I ended up moving to the Southside and lost touch...when I looked for them again they were gone...they moved....Fast Forward maybe 10 years I still have the same Car and I was in need of some repair as I had not found another "HOLY GRAIL" type shop since...so I just thought...I KNOW I USED TO HAVE A GOOD A MECHANIC....I just couldn't remember the name...so I just began typing Auto repair and Automotive into my contacts to see what popped up...then the SCHUTTER name pops up...I am like Ohhh Ish!!! That's them!!! Thinking ahhh I am saved no more BS Mechanics saying they can do X Y Z work but in actuality are full of it...So when it starts there are a few repairs done with some exceeding $1000 in price...and a few of the prices I felt were kinda exorbitant...however not too outlandish and these WERE my "Guys" you know...I THOUGHT...hey even if they charge me a little more...I am going to get SUPER QUALITY...OEM Parts...Good Word for that Money........Uhhhhhh I DON'T THINK SO..... So there were a few things that I should have but never went to War about...my Wipers stopped working Totally...anybody that Lives here knows you can't have that...so I requested them to fix them...and over $400+ later I get my car...the wipers work .. however the intermittent setting is something out of a bad movie...they do what TF they want to do, however this Company sent my car out like that and charged me...I didn't say anything that time as my main concern of having wipers was addressed,..however I was not very impressed by the work...ok the next outing..my vehicle was towed to them by some guys I know that Own a Towing Company...can't remember the actual work done however it was definitely several hundred dollars...they call me and say hey car is ready...ok great...I get there and there is some weird A indention near the bottom of the door on the passenger side....and for the 1st time my car is staged to parked after repair outside right next to a FNG Dumpster...from what I guess that was to conceal the indentation...I asked and they immediately blamed it on the Tow Truck Drivers.. without hesitation... I let it go as the work was done the indentation is not big time visible and again been working with these guys for years...Ok final thing which brings me to the reason for this review....you can see pictures and video on Social Media...I have a very slow leak from my Transmission Oil Cooler Line...I now have a Neighborhood Mechanic who does smaller jobs for me....he and I looked at and located the leaking culprit a d it was the Lower Cooler Line....he was swamped at the time and needed to truly diagnose the issue before working on it, but was 1000% certain the leak was very slow and it originated from that Cooler Line. He couldn't do the work so I decided to take it to my "Big Dawg Mechanic" the ones I knew or THOUGHT I KNEW could do Big Work. I say and explained in VIVID DETAIL to the intake guy while outside Hood Up looking at the issue. Oh BTW on the way there my Power Window mysteriously went out...so let's kill 2 birds with one stone...I asked for that to be fixed as well and I have had this done at other places...but hey I am here let's fix it...ALL THEY NEEDED TO DO WAS TIGHTEN THE COOLER LINE....THAT IS ALL...They fixed NOTHING actually loosened it more than when I brought it... ***************UPDATE********************** So after KYLE one of the owner's now or runs the books, stated to me "We'll give you the $140 back, just don't ever come back, what's the Card Number the charge was made on?" I waited 3-5 Business Days quietly no other talks except what I had posted initially, as I figured I was done with them and them with me.... but Oh No,.. as it would have it THEY WELCHED ON THEIR WORD............ Wooooooow unbelievable right??? SMH

I am new to the area and this is where I decided to take my vehicle. The service was quick and…read morecomplete in a timely manner. The price for the work I had done was reasonable to me. The owner was professional and honest with me about my service request. If I have any problems in the future here is where I will be going.

Took my car to get my shocks and struts done and the customer service was top notch! Also had an O2…read morereplaced nothing but great value and quality

Perfect job, quality as well as economical. I needed a complete tear down and rebuild. They did it…read morefor 1/2 the usual estimate. (Another transmission shop sent me there.) I was blessed by these guys. Not a day of trouble in several years, including years of driving back and forth to PA. Highly recommended.

Really happy I found this shop. The guys are honest professionals who will do the job right.read more

This place is honest, affordable and no-frills. They've had our business for years and its my…read morehusband's first stop for anything he cannot do himself. If they cannot do it in shop, they know who to recommend. I highly recommend them to everyone I know.

I am not sure what happened with the other Comment here on yelp and I hope he reached out to Johnny…read moreto try and resolve the issue but all I can do is tell you what happen to me.... My brake light came on I refilled it and the next morning all of it is on the ground near my rear tire. Drum seals gone(?) so I had it towed to a shop that had some great reviews "Aarons on Spring park" instead of sticking with Parts only because they were closer to where I live now. Aarons calls back yes Drums are gone and the cost to repair $700+ brand new brakes, drums etc. Hold up guys let me call you back and i call johnny and tell him what they said to me. he said Rick you do not need to have all that done and the price seems a little steep. Let me give you a rough estimate. $320+ tow after all was said and done tow and all the total was $385.14. So my recommendation take your car somewhere else have them do an estimate then call Johnny. Odds are you will do better here. DO NOT LOOK for warm and fuzzy and be direct with Johnny he is a mechanic, No I mean a real mechanic someone that would work on a car reach over and eat a Krispy Kreme without washing. I honestly do not think you could do better anywhere in town my brother also goes here and has for years. Not sure how he is Girl wise he is older and I would recommend maybe taking a Dude with you just in case.LOL

Tony and his team were great, fixing the fuel pump on our Z71 timely and for a reasonable price…read more Highly recommend auto repair shop. Feels great to also support a reputable local business.

Great place to take your hybrid car my daughter live in Florida and she takes your car over there…read more Great people to know.

If I could give them more than five stars, I definitely would! After my car being at another shop…read morefor over two months, yes, I said two months, my car worked for one day, and when I tried to turn it on in the morning, it would not start. Needless to say, I did not send it back to that auto mechanic. Mark, Howard automotive fit me in last minute even though it is a busy Fourth of July weekend. Then the next day my other car did the exact same thing just would not turn on, so I got it to Mark Howard automotive and they literally fix my car the same day because they could hear the desperation in my voice. I am so grateful for them, and they are super reliable!

I highly recommend this business for fair prices and good work. They do not charge the ridiculous…read morediagnostic fee of other shops and give you a straight price for repairs. Very satisfied.