Everything about my experience with Norman Bros was great. I got a quote quickly and was able to…read moreget an appointment for a transmission drain and fill. I showed up to the appointment on time, and they immediately started work on my vehicle. Raymond was really friendly and easy to talk to. He asked if I wanted to take care of an oil change while I was there, and -- since I was due -- I agreed. My vehicle was actually ready a little faster than quoted, which is always great, and not only that, but my price was actually under the quote! I didn't feel ripped off nor did I feel talked down to (an issue I've run into elsewhere as a woman, unfortunately). This shop is a bit of a drive for me, but the quality service and transparent pricing makes it worth the trip.

I used Yelp Assistant to find this place, which was so helpful because I wanted somewhere that…read morecould fix my brake pads for a good price and were trustworthy. All the other places were super expensive and when I messaged this spot, they answered right away and gave their prices and were very honest, which is something I was looking for. When I got there, I dropped off my car and it was super easy. You just have to fill out the sheet and he was even kind enough to also add on the oil change that I wanted even though they were pretty busy. It took just a few hours and I came back to pick it up and the cost was so much better than if I went anywhere else just to do one of those things. I will definitely be back. This will probably be my go to spot for forgetting my car fixed!

I called for an appointment and the same day took it in. Everyone was pleasant. They are easy to…read moretalk to. The quality of work was impeccable. Price was reasonable. So glad we found this place

I called this business looking for a place to have my truck serviced! I was told they do not…read moreservice Mercedes however the gentleman on the phone was so helpful, he gave me two references and even gave me details about both(obviously these were people he knew well) I called one of them and took my truck there and I'm very happy with the service. Thank you so much don't come across people willing to help often if there's no benefit to them, I really appreciate you taking the time to give me some Great referrals, I will recommend your business solely from that experience!

This in relation to pricing and communication. The oil level sensor on my subaru needed replaced…read more One mechanic qouted about $1200, the dealership $2000, this guy wanted $5000. I asked why it was so expensive to repair and he refused to respond. When you are $3000 more then the dealership then you have real issues in your pricing. The fact that you wont even explain why it cost so much shows you have real issues is justifying it or feeling the need to justify it to a customer. Lost my business forever

I took my Subaru here for the timing belt service. It's a…read moreservice that is required at 105,000 miles on this particular model , which is the Legacy with the 4 cylinder engine. I think this shop is a rare find, and Dave the owner is a great communicator who knows more about these cars than most guys have forgotten. If you want to take your car here, keep in mind that it is a very busy shop, and you may have to schedule in advance for your work.

Finished service at day and time we agree to. A little cheaper than the MB dealership. Will do…read morebusiness there again.

The only place to go if you've got a VW. We brought our Jetta in for an issue with warning lights…read moreflashing randomly. They solved an issue last year that the dealership service guys couldn't figure out. This year we didn't bother with the dealer. Make an appointment - they're BUSY! No price gouging- very fair.

Requested brakes replaced and rotors replaced on 2004 Toyota Rav 4 . Assumed they needed done…read morebecause our records show last time front brakes were replaced was in 2011 and rear in 2013 and since then 130thousand miles driven. At the end of the day we paid 174 for a complete brake flush and were told we still had 50 percent pads left front and back and only one pair of rotors would need replaced if brakes were to be done at a later time. Very honest and good quality repair. Left shop with brakes engaging much better now with fluid exchange. Highly recommend and we will be using this business in the future for both our Toyota vehicles

So incredible, highly recommend! Showed up last minute without an appointment for a small fix,…read moreLance was able to squeeze me in and was so friendly and informative throughout the process. Excellent communication and speedy service. Couldn't recommend enough.

This place is honest, affordable and no-frills. They've had our business for years and its my…read morehusband's first stop for anything he cannot do himself. If they cannot do it in shop, they know who to recommend. I highly recommend them to everyone I know.

I am not sure what happened with the other Comment here on yelp and I hope he reached out to Johnny…read moreto try and resolve the issue but all I can do is tell you what happen to me.... My brake light came on I refilled it and the next morning all of it is on the ground near my rear tire. Drum seals gone(?) so I had it towed to a shop that had some great reviews "Aarons on Spring park" instead of sticking with Parts only because they were closer to where I live now. Aarons calls back yes Drums are gone and the cost to repair $700+ brand new brakes, drums etc. Hold up guys let me call you back and i call johnny and tell him what they said to me. he said Rick you do not need to have all that done and the price seems a little steep. Let me give you a rough estimate. $320+ tow after all was said and done tow and all the total was $385.14. So my recommendation take your car somewhere else have them do an estimate then call Johnny. Odds are you will do better here. DO NOT LOOK for warm and fuzzy and be direct with Johnny he is a mechanic, No I mean a real mechanic someone that would work on a car reach over and eat a Krispy Kreme without washing. I honestly do not think you could do better anywhere in town my brother also goes here and has for years. Not sure how he is Girl wise he is older and I would recommend maybe taking a Dude with you just in case.LOL

Tony and his team were great, fixing the fuel pump on our Z71 timely and for a reasonable price…read more Highly recommend auto repair shop. Feels great to also support a reputable local business.

Great place to take your hybrid car my daughter live in Florida and she takes your car over there…read more Great people to know.

Scam shop, I took my car in and they overcharged me for things that they didn't service, and…read morecontradicted a bunch of claims they made before "working" on my car. They did no real work and kept my car for 3 days, told me I needed to pay 1000+$ in order to get my car back. And to just let them do the mundane tasks, so I took myself to a different shop. I would not recommend this place as they are scammers. If I could rate this place 0 stars I would.

Don't go. Price gauging 100%. An hour of diagnostics is $150. When they didn't "find" the problem…read morein an hour he wanted to charge me an additional $750 to keep looking. $900 total to possibly NOT find the problem. No credit if the problem was found, did not give me any other option. In fact said "what do you want to do". Will never bring any vehicle here. 1 star for the cute dog.