Andrew and the Thompson Applicance Repair team were very professional. They were on time and…read moreperformed my dishwasher repair quickly. Their pricing was very reasonable.

Called this company for a repair on a refrigerator. He told me it needed an evaporator fan. I had…read moreto decide between 125 diagnostic fee or 325 repair. I ended up choosing to have it repaired. The part was ordered and after 3 days, during which time I did not hear anything, i get a voicemail stating he was going to file civil papers against me for the diagnostic fee. I called back to have a calm discussion but he choose to berate me and curse at me if I didn't pay him his 125. He also said he would arrive at my home with police. DEFINITELY A SCAM BUSINESS AND DO NOT WORK WITH THEM!!!!

I had originally posted a one-star review based on my experience with how CLT Appliance determined…read morethe pricing for my recent service and how that pricing was communicated to me. After posting my review, the manager took the time to personally call me and send an Email providing a detailed explanation addressing the reason for the significant price increase. Because of the way CLT Appliance handled my concerns, I want to update my previous review. My original concern was regarding the pricing of a repair and the inconsistent explanations I received about why the cost had increased significantly compared with my previous repair and a recent quote from the company. I want to be clear that my concern was not with the technician. He was professional, courteous, arrived on time, and completed the repair well. After reviewing my feedback, the manager from CLT Appliance reached out to discuss my concerns. I appreciate that the company took the time to listen and address the situation rather than dismissing my feedback. I also appreciated that my initial conversation with the manager's assistant was escalated and handled promptly. The manager reviewed my concerns, provided additional clarification regarding the pricing, acknowledged my frustration, and worked with me to resolve the issue. CLT Appliance ultimately refunded the $125 difference that was the source of my concern. I appreciate a company that is willing to listen to customers, take accountability, and make things right. While my initial experience left me frustrated, the way CLT Appliance responded afterward demonstrated a commitment to customer satisfaction. I also want to again recognize the technician who performed the repair. He was professional and did excellent work. Thank you to CLT Appliance for taking my feedback seriously, following up, and resolving my concerns.

Everything!! Fast, efficient and very informative. Informed me of cast if repairs were done or if…read morethey couldn't be done. Was very nice and pleasant. Came in ready to work and was done in no extended time. Thanks CLY Appliance Repair.

I got back from the beach and ended up with two huge loads of wet clothing and a non-functioning…read moredryer. After hanging everything around the house I found Affordable Appliance Repair on yelp and received a quick response and a fair price. Mr. Coty came out in less than 24 hours and had my dryer working in short order. Excellent all around. Update:: had a major electrical issue last week and two of my appliances burnt out. My stove was 28 years old and no parts were available so I bought a new one but my dishwasher is still recent so I called Rod. He came out and fixed it for a good price. To top it all off, he's a real nice guy. Definitely knowledgeable and responsive!

Responds quickly, has fairly open availability, shows up on time and price is reasonable, I will…read moreuse him again

Very professional and polite on the phone and especially in-person. I felt very comfortable w/…read moretheir technician being in my home and that he paid close attention to detail. I highly recommend ABC Appliance Repair.

I requested someone to come out to check my washing machine. After checking it, Ali called and…read morespoke to someone in another language, proceeded to tell me it would be $175 for the part that he could get in 3 days, and said the labor charge would be $275 and he'd be done in 30 minutes. When I said I wanted to check elsewhere to get a 2nd opinion, he tried to charge me tax on the $125 diagnostic fee which I refused. I asked him to send me a receipt for my $125 payment, which he didn't do, and refused to tell me the name of the part that he claimed needed replacing.

I am so thrilled with the job Rick did on an install of a new wall oven and microwave combo I…read morepurchased. He promptly called me from my request and was able to set up the installation for the following day at a very reasonable cost. He had everything he needed to make some necessary adjustments and hauled everything away and left a spotless jobsite when finished. He was very knowledgeable about the job and the product and I would call him again in a heartbeat for installation or repair! I regret I didn't get his assistant's name but these two were simply the best!

Came quickly, gave an unbiased analysis, followed upon our course of action. Really like these…read moreguys.

Gary was fast getting to us. He quickly diagnosed the problem and fixed it and the repair cost was…read morereasonable.

Gary runs a small, local business in Troutman/Statesville, NC area. Gary checks and returns phone…read moremessages in the morning and late afternoon. During the day, Gary is giving customers his undivided attention. Gary checked out my leaking washing machine and said it was a sturdy washer. He said that it would last longer if I limit to fill the basin 3/4 of a load. He left it up to me whether to replace or not at this time. My dishwasher was making a high-pitch squealing sound. Gary looked over the unit and saw that, in addition to the bad bearing, the seals inside the dishwasher were leaking and the floor underneath was wet with water. I could not see the floor because of the panel. I am grateful to Gary that he was able to give me the facts (not a sales pitch) and let me make the decisions. I appreciate that he was thorough, knowledgeable and gave me options. I would definitely use Gary again!

Jason was great. Gave me a call to confirm. Gave me another call that morning with an updated ETA…read more Listened to what was investigated so far. Quickly came up with a solution that fixed the problem and saved me money. Job done with high marks. 5/5 stars, would hire again.

Their website indicates they service Bosch washing machines. I messaged them at night as my Bosch…read morewasher stopped working. I called in the morning again told they work on Bosch, and then 2 hours later I receive a text stating they do not. A total waste of time and complete misrepresentation of their skill set. NO stars in my experience

I had a good experience with this company. I needed my fridge fixed. I made an appointment easily…read more They came out and gave me an evaluation but needed to order the part we needed to fix the problem. The part came in a day later than expected but they communicated promptly. They scheduled to come out as soon as they had the part and service was quick and the problem was fixed. I love that they text to let you know they're on their way, along with a picture of the tech. The tech was professional and polite. I will definitely use them again if needed. Oh and the prices were very reasonable. I had a good experience with this company. I needed my fridge fixed. I made an appointment easily. They came out and gave me an evaluation but needed to order the part we needed to fix the problem. The part came in a day later than expected but they communicated promptly. They scheduled to come out as soon as they had the part and service was quick and the problem was fixed. I love that they text to let you know they're on their way, along with a picture of the tech. The tech was professional and polite. I will definitely use them again if needed. Oh and the prices were very reasonable.

STAY AWAY FROM THIS COMPANY!!!!! If I could give negative stars I would. I have a dryer that does…read morefour way venting. I needed it switched from rear to side venting. When I called they said they could definitely do that and scheduled me. The person they sent was AWFUL!!! He had no idea what he was doing, pretended like he did until he got the whole dryer taken apart and then said "oh you can't side vent this because there's not a hole here" when there is a knock out clearly marked and it says it in the manual that you can do it. Then he tried to charge me $79 for not knowing what he was doing. When I refused he got very aggressive and more rude. He called me stupid and threatened me when he left, repeatedly saying he "would see me soon". As a women it was TERRIFYING. Im really glad my husband was here but I would be so scared if he was in the house with a woman by himself. Frankly, call literally ANYONE ELSE before you call these horrible people. Also, in case they try to say the dryer isn't four way venting the model is GTD58EBPVDG It literally says it in the manual.