IF I could give a NO STAR I would for this so called Company! I HIGHLY RECOMMEND TO AVOID THIS Company and, or Person(s) from ProTech Appliance Service AT ALL COST! Our washing machine went out of balance. We checked Thumbtack for a service company. On Thumbtack they have good reviews but, DON'T BELIEVE IT! They were they only one that came up for appliance repair. They were picked. Eric responded quickly at first. Showed us the problem why the drum was bouncing off balanced when washing. The shock absorbers and support were busted. Two rear components and one front one. I looked online to see what shock absorbers cost for a front loading GE machine. They're about $100-$120. Not including labor. Eric after going outside to call his 'Office' to get a quote, he showed us estimates for parts and labor which we thought were a bit high. We agreed to pay for the parts and then labor after the work was completed. Totally Unprofessional as we see now from the other reviews. They took the payment for parts and we haven't heard back in over a week. A scam artist All Around! James Funderburk & Eric Funderburk a family operation? If you're reading this DON'T USE THEM! Check Google Reviews First and, or, the BBB.COM to know for sure what kind of business operators you're going to be dealing with and, their reputation! Dec 7, 2023 read more

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Well, I should have looked up those other reviews. Please Please do not use this guy. I overcharged me and never fixed the dishwasher. Charged me $268.00 for 20 minutes of work. Then gave no itemized receipt as requested. When it didn't work, I tried contacting him and he said he would come out the next day. Left work early, and guess what, he never showed. Much like one of the other reviews. I am a widow and we are always afraid of being taken advantage of. This guy did just that. Shame on him for being this way. Get out of the business and stop cheating people! read more

This is by far the worst experience I have ever had. They are only out to make money. 1st I hired them because my microwave stopped working. I paid the father in full even though I had home warranty he had to order a part. Weeks later he finally came over and it was the wrong part. I also gave him another job on my sister refrigerator. To fix the ice machine. Which took him 5 times coming out just to fix it over 4 weeks. And finally he came back said he fixed my microwave. 2 days later the same thing happened to the microwave again. Now he didn't show up after making an appointment with me and wouldn't answer any of my phone calls or text. I had to replace the microwave out of my own pocket after paying my deductible. Only when I put a complaint in on thumbtack did the son James call me. And asked me to please pull back the complaint so he could get jobs. He wanted only to refund half of labor but I was still out $300+ after having to replace it. The son James said please give him another chance his dad should of just replaced it never should of tried to fix it. Then it would of only cost me the $100 deductible. But I pulled the complaint and gave him another chance and hired him to fix my double ovens. He said he fixed it I tried it on Christmas and it wouldn't get hotter then 210 degrees he came back a week later after not showing up again. And said sorry I forgot to plug this in the back up again now it's working. So my Xmas dinner was ruined. And now the same original problem is still happening he's been paid and ignored me for over a month. Finally messaged me and said he would come back and never showed up and finally called me last night and informed me he would come but only if I pay him an extra service fee on top of another repair. Never ever hire this company they never show up cost you extra money and frankly can't fix anything. read more

I had a refrigerator repair. Guy took the waterline to the icemaker off to replace it. When he came back to install the new piece in the refrigerator, he forgot the waterline. Promise to bring it back to me and I was very kind and told him there was no hurry in the next couple weeks would be fine. That was May 5 we're now the end of July and no water line. I've called five times to leave messages on the phone. I've emailed no response. Decided to drive by their address and it's a FAKE address! Freakin' dirtbag Company. DO NOT USE THIS COMPANY!!!! You've been warned. Company. read more

Took close to a month to repair (at leaat attempt) a dishwasher only for it to not be the fix. I realize part of the delay was due to receiving the wrong part (1.5 weeks). Never could seem to hit an appointment time and only followed up to reschedule unless I did so first. read more

Excellent service! Came out the next day, determined the problem, ordered the parts and returned the following day to repair both our washer and our dryer. Fast, efficient and friendly! read more

I hired this company to fixed my washing machine. It was NEVERED fixed and still charged for parts and service. I contacted the service man and suppose to return next day find out why machine was still not working. He never arrived or called. NEVER HIRED THIS COMPANY AGAIN read more