Trevor is an excellent pest control person. He is patient and explains everything in Laymen's terms…read moreand shows the problem areas to the customer. Highly recommend.

The techs were fine and the service was fine. I paid extra to get extra treatments that were…read moreimportant to me (they didn't work). My real issue is the pestering to confirm appointments. As an adult, I keep track of my appointments and dont want to be infantilized. If you don't confirm an appointment by the time they want, they will cancel your slot and make you an 'anytime appointment'. I understand needing a schedule, but I really dont like threats. Additionally, they just didn't show up for an appointment they pestered me about and when i contacted them at 6pm, i got an 'oopsie' reply from a third party person who said i'd be contacted by the office. That was several months ago so.... All in all I just didn't appreciate how I was treated.

While covering some attic access points, Joey's ladder slipped and damaged the fireplace vent. At…read morefirst he attempted repair but the replacement vent was the wrong size. He promised to get the correct replacement but never did and he refuses to respond to many texts. I am extremely disappointed in what I mistakenly thought was a professional technician but sadly I was mistaken. Tried several times but nothing. Avoid this person and his company at all costs.

Whew!!! Where should I begin...what a blessing...Thanks Joey for the quick response and…read moreupdates...he got me together at a reasonable price!!!!! I strongly recommend this company for any critter problems!

UPDATE: Kendall visited my home and he was awesome! He explained everything he was doing and made…read moreme feel very comfortable and reassured. Very pleased! Thank you! Very responsive and clear communication. Quickly quoted and scheduled treatment. Highly recommend.

I have been a customer for 2 years now and I am overall pleased with service. I like that if I am…read morenot satisfied they always address my issues. Customer service is always A+. I do think the thoroughness of the technicians varies. I have seen less bugs enter my house ( very old house) since getting the service. I do wish they had better ant control services. I also get monthly mosquito services April- October. It has greatly impacted how many mosquitos are in my yard. Also their products are pollinator and animal safe.

I called DeWayne in the afternoon and he made time to stop out the same day. I was concerned I had…read morebugs coming over from my neighbors home but turns out it was just a beetle. DeWayne knew exactly what kind it was and the differences between other beetles. He did a complete look around the house and found some areas that could be an issue later but nothing serious at the moment. I just bought this house and it turns out DeWayne serviced this home a few months ago with the previous owners - I guess we keep it in the family/house. Overall DeWayne recommended a few services for later on down the road but did not try to force me into anything and did not make any issues seem bigger than they were. He was very honest, friendly, passionate about his job and nice. I have decided to use DeWayne for lawn fertilization and weed killer so I will update my review later on those services as well. Highly recommended.

0 STARS DESERVED!!I called for a quote and was going to move forward with it. His available times…read morewere to be Monday and Wednesdays. I wouldn't be home those days. I asked the guy if they did background checks on the people that come out here. I got 4 kids and a wife at home. I dont want some pedaphile or physcopath to come in when im not here. The guys asked if it's a joke and hangs up on me. Very professional sir. No you won't EVER get my business.

I have used Protex at two different homes now, a condo and a single-family home in Dallas - they…read moreare the most reasonably priced, quickest to get an appointment with, on time (the one instance they were not, I called and they got right to me) and most informative in town. A great reliable choice for your pest needs!

Protech's service is not only reasonably priced but they are fast, courteous and thorough …read more Jonathan came out to my condo to eradicate a little pest problem. He covered all the bases (and the baseboards lol) , telling me what I needed to do to prevent a recurrence , how to keep my cat safe and gave me all sorts of helpful information. He was thorough and very polite and professional and he arrived on time to the minute! None of us want pest problems but if you need to get rid of critters, call Protech. They do NOT exterminate bothersome in-laws, neighbors or house guests .

We recently used Honeybee Rescue for safe removal of a bee colony in one of our trees. Working with…read moreTommy, Trevor and the entire time was such a great experience. Excellent customer service, prompt response and very competitive bid. They stand out! We highly recommend Honeybee Rescue and, even better, they saved the colony.

Tech Tyler Nelson arrived on time and inspected the area where we believed we had bees. Tyler was…read morevery professional and explained to me what he saw. I appreciate him being honest with me and explaining the results. That's the kind of people you are willing to make business with. Hope to work with you in the future.

Don is one of the best exterminators that I have dealt with over the years of home ownership…read more Arrived at the scheduled time, treated both inside and outside of the house and made me sure to let me know, if I see any insects (especially ants) in a couple of weeks to let him know and he will be back.