Trevor is an excellent pest control person. He is patient and explains everything in Laymen's terms…read moreand shows the problem areas to the customer. Highly recommend.

The techs were fine and the service was fine. I paid extra to get extra treatments that were…read moreimportant to me (they didn't work). My real issue is the pestering to confirm appointments. As an adult, I keep track of my appointments and dont want to be infantilized. If you don't confirm an appointment by the time they want, they will cancel your slot and make you an 'anytime appointment'. I understand needing a schedule, but I really dont like threats. Additionally, they just didn't show up for an appointment they pestered me about and when i contacted them at 6pm, i got an 'oopsie' reply from a third party person who said i'd be contacted by the office. That was several months ago so.... All in all I just didn't appreciate how I was treated.

Andrew and the Soluthlake Pest Control team performed an excellent job of protecting our home. They…read moreworked tirelessly all day to secure all access points. I have faith in their procedure and that our rodent worries have been addressed. They were courteous and professional. This company and their services are highly recommended.

I recently employed these people to do our pest control after reading the positive evaluations…read more They answered the phone right away and I could tell they were really serious and professional. They arrived on time as promised after I arranged an appointment. Both Kyle and his coworker were kind and well-mannered. They investigated the issues we were encountering after taking a look around the house. They also dealt with the issues. I was quite impressed. They spent approximately an hour on my initial session and were extremely thorough. I'm very glad we made the transition to them. We previously used another firm, which I won't name, we paid more nut they did nothing. I discovered that the technician was not performing his job when we began to have an ant invasion. I'm happy I made the change. I'm confident that I'll be in capable hands. I appreciate the service provided by Southlake Pest Control. I will undoubtedly recommend their business to my friends and family. fantastic work

What a great experience I just had with Carter Pest! I just…read morebought a home in Waxahachie and wanted it treated before moving in. So I had a wicked small window to make it work. The receptionist kindly worked with me to get someone to me in that window. And trust me: I did not make it easy on her LOL Pest man showed up exactly on time and treated inside, attic, and around the entire yard. Being new to the home, he took extra care to look for areas where rodents may try to slip in. He finished with lots of good advice and a promise to follow up on the bait at the next visit. I am going forward with their quarterly service bc they were so professional. And affordable! Great local company. Shop local!

Every time I need these guys they can come same day. They always answer the phone and do great work…read morewith very fair pricing. Definitely recommend

I've relied on Chad's company over 15 years now. As always , exceptional experience from start to…read morefinish. Chad is professional, polished, and highly skilled. The quality of service and execution is on another level. If you're looking for reliability and expertise, this is the company to trust.

Zach is very knowledgeable of the products that he's using in and outside of our home. My husband…read moreand I are very comfortable with him. He has great customer Service and we would recommend Zach 10 out of 10.

Always can count on Proactive to handle my "pests"! Great service! Eco-friendly chemicals and…read morenatural methods used.

I don't know how many times you have to call to get this guy to come and do his pest service, but…read moreafter several calls it hasn't happened yet.

UPDATE: Kendall visited my home and he was awesome! He explained everything he was doing and made…read moreme feel very comfortable and reassured. Very pleased! Thank you! Very responsive and clear communication. Quickly quoted and scheduled treatment. Highly recommend.

I have been a customer for 2 years now and I am overall pleased with service. I like that if I am…read morenot satisfied they always address my issues. Customer service is always A+. I do think the thoroughness of the technicians varies. I have seen less bugs enter my house ( very old house) since getting the service. I do wish they had better ant control services. I also get monthly mosquito services April- October. It has greatly impacted how many mosquitos are in my yard. Also their products are pollinator and animal safe.

I am very disappointed with my experience with Orkin. My initial service on September 23 cost about…read more$170, but they only treated the outside of my home and did an attic inspection. I rent, so any attic work is ultimately up to my leasing company--but what I really needed was the inside treated. When I asked why the inside wasn't being done, I was told it wasn't necessary because the technician was "so good." Sure enough, bugs started coming inside shortly after. When I called to get follow-up service, I explained (as I had from the start) that any days other than Mondays and Tuesdays don't work for me. Still, they scheduled me on a Wednesday weeks out. By the time my appointment came, the bug problem had gotten worse. Yesterday, I got a confirmation text for today's (October 6) appointment between 12-2pm. This morning, without notice or explanation, my appointment was moved to October 15--over a week later. When I called, the representative couldn't even see my original appointment for today. I've voiced multiple times that I'm not satisfied with the service and I feel like I was rushed into a plan I didn't ask for. I wanted a one-time treatment, not a recurring plan, and now I understand why they push people so fast. The website advertises a satisfaction guarantee, but so far that has not been honored. Overall, my experience has been frustrating, unprofessional, and not worth the money.

I am blown away! I just got off the phone with a "Christopher," some nut job guy who went ballistic…read moreon me at this office. Orkin never shows up on time, shows up on the wrong days, or doesn't show up at all. When I called to complain that they never showed up again on their scheduled day, he started being condescending and said, "we're just going to pull that guys truck just for you and pull him in here and fire him for you!" What? I told him he knows very well that's not what I wanted or asked for. He then told me again that he was going to personally fire the person in a super condescending manner, then told me to have a great day and hung up on me! I called to back to corporate to tell them the unbelievable conversation, the very nice woman was blown away. During the time, they finally showed up late with a dog in the car. It's 104 today, and the guy was going to leave his dog in his car with zero shade while servicing our house.

I used in the past. Was very good. I used last week. It was not worth the money I spent. Save your…read moremoney. I did not receive the treatment I should have got. I do not recommend.

We have used Cross Country for several years now. They are attentive to any of our concerns and do…read morean excellent job. I have not had to call them to come back even once. They are on time and call if they can come sooner than scheduled. We are very pleased.