Worked with Leonard and Up Property Management for 2.5 years. I lived several states away from the…read moreproperty and required someone that would take care of it as if it was their own. Leonard and his team achieved just that. There were a few times that extensive repairs were required on the property and every step of the way I felt that things were being taken care of swiftly and thoroughly. When it came time to sell and the property was handed back over, it was left in pristine condition. This speaks volumes on Leonard's positive relationship with the tenants and his care for the property. I wholeheartedly recommend Leonard and Up Property Management to handle your property.

One of the most frustrating rental experiences I've had, largely due to how this was handled by…read moremanagement, specifically Christopher and David. The unit was listed at $4,200. We initially explored pricing and ultimately submitted a paid application for $4,000, not $3,800 as they later claimed in their response. We have email proof confirming this. We were also told there could be flexibility around $4,100 if we had strong documentation, which we did. Based on that, we were encouraged to apply, pay fees, and submit everything. After doing all of that, there was no real movement or consideration. What made this worse was their response, which included inaccurate statements about us "lowballing" and "going behind our agent." That is simply not true. We were fully transparent with our agent the entire time, and she can confirm that. We also have texts supporting it. Nothing was hidden or "found out" later. Instead of focusing on a reasonable $100 difference that could have easily made both parties happy, they chose to argue and escalate things publicly through responses rather than work toward a solution. That says a lot about their priorities. The bigger issue here is the lack of transparency. If the price was always firm at $4,200, that should have been clearly stated upfront. Instead, we were led to believe there was flexibility, only to find out after paying application fees that there wasn't. The communication throughout felt dismissive and unprofessional, and their response only reinforced that. My advice to anyone considering renting through them: be cautious before paying any application fees, and make sure any statements about pricing flexibility are clearly confirmed in writing. Based on this experience, I would not recommend working with this team.

I recently viewed an apartment with Pan Properties and was thoroughly impressed…read more The customer service at Pan Properties were incredibly helpful and accommodating. They provided thorough information and answered all my questions with patience and professionalism.

I have a home next to Pan American Properties buildings in Hollywood California and every week…read moretheir tenants put their trash cans out in front of My Home. First, this is highly illegal, but secondly, when the trash falls on the ground, they don't pick it up and I do. For 10 years I have been calling this company and complaining and they have done nothing. They are trash literally I also have videotapes of their gardeners blowing all of their trash into our yard and then leaving. Do not do business with these people. This is on N. Orange Dr. in Hollywood California. Kendra is the building manager who I've been speaking with for a few weeks before that. It was different people over the years and no one has done anything differently. It happened again today.

Do your due diligence and homework before choosing this company to manage your HOA. They also…read moreoperate under the business name Diversified Association Management. Jeff Hanzich is one of their community managers. He doesn't return phone calls or emails. Invoices from vendors go unpaid leaving a strained business relationship between the homeowner and contractor. This company is quick to collect HOA dues. That's the only thing they're efficient at.

Our association engaged Diversified under a financial-only services agreement, with Jeff Hanzich…read moreserving as our primary contact. During this time, we later discovered two significant compliance issues that had not been communicated to the Board: 1) The Association had been placed in FTB Suspended status with the State of California 2) Our tax-exempt status had not been filed or maintained for approximately five years These matters were not identified or brought to the Board's attention while Diversified was responsible for our financial management. We became aware of them only after the fact, at which point the Association faced significant legal and operational risk and required outside legal assistance to address. In addition, communication and follow-through were ongoing challenges. There were instances where scheduled meetings were missed without any notice, and action items discussed with the Board were not completed or required repeated follow-up. While our contract scope was limited to financial services, tax filings, corporate standing, and timely communication are fundamental to an HOA's financial health and governance. The lack of visibility over multiple years represents a serious breakdown in oversight and responsiveness. I strongly recommend that any association working with Diversified independently verify tax filings and corporate status regularly, clearly document expectations, closely monitor follow-through on commitments, and consider alternative management options if those expectations are not clearly defined and consistently met.

Really great experience working with this property management company. They helped get my property…read moreready for rent and were super helpful throughout the process. They coordinated with vendors, organized the work, and even got great value on the price paid for the services. Made everything much smoother. Highly recommend.

I would NEVER use this company to manage my properties based on their treatment and lack of…read morecustomer service etiquette! The individual I dealt with was someone named Steve! Hanging up the phone whilst in the middle of conversation was most rude! My time is just as important if not more than yours! You need to get it together! Most unfortunate and rude management company!

My husband and I just moved in and all the staff have been nice and helpful especially Anna. She…read morehas always been very kind and patient with us. We had some hiccups but nothing that couldn't be corrected and between Sayra and Anna all was taken care of promptly. We love our new home and its nice to know that the property management cares. Thank you!

My experience when the day I moved in is very disappointed and too stressful. Unit inside looks…read moreclean, but a lot of defect item. Door knobs/locks are broken, cabinets too old, window and screen need to fix, floor has a squeaky sound, cabinet has a hole, paint doesn't look good, laundry is expensive, gate always broken, trash more concerned with us.

We had a great experience working with Martha at AllView Real Estate. She was professional,…read morefriendly, and always communicated clearly and promptly throughout the entire application process. Martha made everything feel simple and organized, answered our questions quickly, and helped make the process as smooth and stress-free as possible. We truly appreciated her support, attention, and positive attitude. We highly recommend Martha to anyone looking for a responsive and reliable real estate professional. Thank you, Martha, for helping us secure our new home!

I work with Michelle, Mark, and Brenden at AllView Property Management as one of their vendors, and…read morethey are always great to work with. They understand the ins and outs of the services I provide, communicate clearly, and make coordination easy. Michelle has been very responsive on email, Brenden always answers the phone when we need something, and Mark is quick with approvals and follow‑ups on projects. Working with their team makes the process smooth for everyone, including their residents and clients.

i'm disappointed that there seems to be no follow up! I understand the holiday season , however,…read moreare you working my property or not? Sandi

I would like to share that I have had the best experience with this company. From the beginning…read moremark has been very available all the time to answer your questions very quickly, Very communicative and very patient. I will definitely keep working with them especially if Marc is my contact. She has been very professional, And a pleasure to work with

Terrible management and complete lack of accountability. The building is poorly maintained,…read moremaintenance requests go unanswered, common areas are neglected, and essential equipment is constantly failing. Doors are broken, woodwork is deteriorating, and overall upkeep is unacceptable. The property is in a state of serious decline and reflects a total failure of management to fulfill its responsibilities. This situation has become a complete disaster.

Read the reviews. I reported a possible leak in the foundation of one of the complex's buildings. I…read morewas told it was my responsibility to fix it. I laughed, told them I want that in writing so that the owners of the condos affected would not sue me when I open their walls and broke open the concrete in their homes. Lordon changed their stance, but dragged their feet and did not deal with the issue. 2 units flooded before they took action.

We have been renting through APG Properties since June 1, 2021, for our home in Buena Park, CA, and…read moreour experience has been wonderful. Their team has always been professional, responsive, and quick to handle any maintenance requests or concerns that come up. What truly stands out is their patience and understanding. Life has handed our family a few sour lemons over the years, and APG Properties has always treated us with kindness, compassion, and respect during difficult times. It's rare to find a property management company that genuinely cares about their tenants the way they do. We truly appreciate their communication, fast response times, and the way they make renting feel less stressful. We are grateful to have had such a positive experience over the years and would highly recommend APG Properties to anyone looking for a reliable and caring property management company.

I have worked with APG for 10 years and I am very impressed with the company and the people who…read morework there. Anytime I have had an issue, APG handles my request quickly, respectfully and with ease. They always follow up to make sure the job was completely correctly and professionally.

We hired this company just for tenant placement for our house in La Habra and continued to…read moreself-manage afterward. The leasing process was straightforward- they handled marketing, showings, and screening, and were clear about pricing and expectations from the start. The tenant they placed has been extremely easy to work with so far, which has made a big difference for us as owners. Communication during the process was solid, and there wasn't a lot of unnecessary back-and-forth. Overall, the service did exactly what we needed it to do, and we'd use them again for leasing if the need comes up.

We have been looking for a place to rent and found one of their properties on Zillow. we made an…read moreappointment and when we arrived, nobody was there nor did anyone show. We sent messages on Zillow but everything is automated. I called their number but that's automated too, and I wasn't able to get through. Waste of a drive through rush hour traffic. If you value communication, you won't get it here.