We needed our Wolf down draft vent worked on. The technician was personable, obviously knowledgeable, and efficient. It was great receiving this level of appliance service/repair. read more

Top notch service replacing oven circuitry after running diagnostics. Arrived exactly on time to complete the replacement part which was packed for replacement. Enjoyed having Ron in our home for this efficient oven repair. Thank you. read more

Our technician, Ron, did an efficient job doing a maintenance/compressor check on our SubZero. He pointed out areas I needed to clean and taught me a few things about it I had never been shown. I appreciated his information. read more

Ron was thorough, efficient, knowledgeable and professional. He did an outstanding job servicing our two units.

We were referred to ProAppliance a few years ago when our new SubZero refrigerator was leaking & the co we purchased it from couldn't figure it out. Our tech, Ian, quickly diagnosed the problem & worked with SubZero to resolve it. Since then, we've called ProAppliance for servicing our SubZero. They are excellent communicators & keep us informed at all steps of the service call. Ian is extremely knowledgeable & professional. We highly recommend them. read more

The technician, Ron, was prompt and thorough in his diagnosis and work. Although the two major parts were expensive he showed me they weren't working and replacements did. I have nothing but the highest regard for the skill and professionalism shown by ProAppliance. read more

Kyle quickly diagnosed the problem with my Wolf oven, and had brought the necessary part (a thermostat) to repair it. He was very fast and professional. I would use this company again. read more

ProAppliance did a great job repairing my Wolf cooktop. John, the technician, was perfect. He removed his shoes when entering the house, he quickly diagnosed the problem, he kept me informed as he did the repair, he did a great job getting everything back to normal, and the price was reasonable. I couldn't be happier read more

Our Sub Zero fridge was not cooling sufficiently and ProAppliance was able to speed up our appointment date. Ian quickly diagnosed the problem, clearly explained the issue, and had it fixed in less than an hour. Great job all around! read more

Excellent service, tech knew exactly what he was doing in servicing my Subzero refrigerator, extremely reasonable. Watch out for other companies that overcharge for visits then provide unreasonable bids without doing anything to repair refrigerator! read more

Serviced our Sub Zero and helped me understand how to prevent water leaks in the future. The tech were not on time... they were five minutes early! What a concept. Great communication before and after. Highly recommend read more

Professional indeed, outstanding knowledge and great value. It was timely and resolved my refrigerator issue handily. read more

I got a 3-year-old Wolf microwave that got an insensitive keypad, which is very difficult to press. I sent ProAppliance Technicians a request to take a look at it. They asked for the model and the problem. To my surprise they came by with the part ready, and replaced it in their first visit. It's like new again now. I quoted another repair service when I need to repair my dishwasher and got a very expensive quote. ProAppliance Technicians charged me less than half of that, because the keypad part was covered. So I would highly recommend it for Wolf/Sub-Zero/Cove appliance repairs. read more

Very professional, knowledgeable, fast and helpful! I would recommend them in a heartbeat.

Convenient and efficient. Technician came out with parts that they believed I would need based off of the description of my problem. Convenient and cost-effective to come out only one time to resolve the issue.. Technician also fixed my handle that was unable to be fixed when my fridge was under warranty. Good communication and updates on when to expect the technician on the day of service (accurate too). read more

Had ProAppliance Tech out to perform routine maintenance on our 5 year old SubZero fridge. Scheduling was easy, and the technician (Joe) arrived within the scheduled timeframe and was very professional and efficient. We will definitely use them going forward and will recommend them to friends! read more

Joe was awesome! Quick, personably and got the job done. So thankful for your help. Would highly recommend ProAppliance Technicians to service your appliances. read more

Very professional. John knows his stuff. He also loves dogs which is a major plus. And he is interested in fossils. You make us write longer reviews. That is very controlling. You should be concentrating on the content of the review not its length. Looks like you would prefer a long review which is critical than a short "great job!". read more

John, our ProAppliance Technician provided excellent service and is a friendly and genuinely nice person. He not only explained what was wrong with our SubZero refrigerator and fixed it, he also explained the warranty and how the warranty works. Which corrected misinformation given by the seller of the refrigerator, and I was able to get the repair done under the warranty. John is super respectful, friendly, kind and knowledgeable! I highly recommend Pro Appliance Technicians! read more

Our technician, Kyle, was prompt, knowledgeable, thorough and able to explain the issues with our 30+ year old Sub-Zero. He was able to patch the old girl up for a very reasonable fee, but warned us that it was most likely time to be looking for replacement. I'd say that 30+ years isn't too bad!! Thanks JJ read more

Kudos to the team at ProAppliance. Scheduling was efficient and friendly. The pre-visit reminder and notifications on when to expect our technicians made it easy to manage my time around the visit. Dave & Jason were friendly, respectful of our home (laid mats down on the hardwood before beginning the work), efficient, and, successful! I will definitely work with them again! read more

We purchased a new home that had a wonderful, but older, Subzero appliance refrigerator freezer. Our tech Ron came out, quickly diagnosed a malfunctioning part, and got, got it replaced that day. Also ordered and later replaced door seals. Our appliance functions like new and should last for years to come! Each visit he was attentive, thorough, and explained exactly what he was doing. Fantastic service and we will call on this company in future. read more

Other than having to wait a long time for my appointment (mostly due to timing of parts delivery), my experience was top-notch. Really good pre-appointment communication, the techs showed up on time and were professional, efficient, and very friendly. They quickly determined the problem with my brand new dryer--and fixed it. read more

ProAppliance Technicians - Appliances & Repair Near Me - Redmond, Washington

Pro Appliance Technicians are local, exceptionally trained, and incredibly professional. They can take SubZero or Wolf appliances apart, fix them, and have them back together again in an amazingly short period of time. And they are really good people. I never worry about who I'm letting in my home with these guys. They don't work for Pro Appliance Technicians unless they are trustworthy and professional. These guys get it right the first time. Why call anyone else? read more

I was very pleased with the quality of work that Dave from ProAppliance technician performed on my refrigerator. He was able to fix the problem quickly and efficiently, and my refrigerator is now working perfectly. I would highly recommend ProAppliance to anyone who needs their refrigerator serviced. read more

Ron, our serviceman was quick, efficient, and taught what could be done to eliminate the cause of our problem. He was in and out in 15 minutes. Sadly, I had to wait 3 weeks for the appointment. We called because our Sub-Zero refrigerator was leaking water from under the crisper drawers. read more

Very reliable and efficient; looked into other appliances' issues and identified recalls (outside scope of their immediate work). Very happy with the service. read more

Kyle was friendly, professional and on time. He was able to quickly diagnose the problem with the 18 year old wine cooler and also able to get SubZero to cover parts and most of the labor cost. WOW! Wish he worked on cars. read more

My technician's name was Joe and he was courteous, knowledgeable, skilled, and professional. He was quickly able to locate, and repair, the issues with the oven's ignitor. read more

Amazing service experience! Tech was knowledgeable, communicative and efficient. Solved the problem with the freezer and explained what happened; will work with ProAppliance again! read more

Big thanks to Ian Thornquist!!! Our Cove dishwasher got some annoying problem, Ian checked everything in a professional way, and explained to me the situation which is quite complicated. While I was afraid that this could take a lot of efforts to solve the problem, Ian checked with his supervisor and did some extra work and got everything fixed. It makes me really feel we don't have to worry after buying Cove products. Thank you again, Ian!!! read more

Used for maintenance on my fridge. Quick and thorough. Easy to schedule. Will use again (hopefully later than sooner). :)

I submitted a late night request via Professional Appliance Technicians' website for an urgent issue with my SubZero fridge. They reached out to me via phone & email first thing in the morning and scheduled a same-day appointment for me. The technician, Rolando, arrived in the scheduled time window, was super courteous, and clearly very knowledgeable. He diagnosed the issue quickly, gave me clear explanation and options (including pricing), repaired the unit quickly, and cleaned up after himself on the way out. He also was very careful about social distancing and was wearing a mask and gloves. The pricing was reasonable, too, which I admit I was concerned about because they are the only SubZero factory certified service company in my area. The company also provided email updates on service time and follow-up with electronic invoice. I could not be more pleased with this interaction. read more

I got my Sub-Zero fridge serviced and the drain tube unfrozen. Scheduling was super easy. Ron the technician was super friendly and efficient. He serviced te fridge, updated the software and they charged less than expected for that. Then he fixed the drain tube, upgraded my heater and took care of all the warranty stuff to pay for it. He was respectful of our space, cleaned up well afterwards and gave me a bunch of tips to keep the fridge running well. Also the communication leading up to the appointment was very rich, lots of status texts and emails to remind me of the appointment and to let me know when Ron was about to arrive. It was great. Thanks Ron and Professional Appliance Technicians! read more

Super responsive, communicative, and professional. I wish I could use them for all of my appliance issues (they worked on our Cove dishwasher). The communication was off the charts amazing -- they tell you when your technician is coming and exactly when they arrive. We needed to order a new part and they proactively called to let me know that they were on it and then once the part arrived, they immediately called to schedule the appointment. I did not have to follow-up with them. The technician was professional and kind and did his job quickly and with knowledge. True professionals in the trade. Highly recommend! read more

Outstanding. Ron was knowledgeable, professional, trustworthy, and great at communication. Fixed the problem in a timely manner and I went about my day. Scheduling with Jenny was also a breeze. Set up a time quickly and easily. Got appropriate reminders via text and email and Ron showed up on time. Easily 5 stars. read more

I've used Professional Appliance twice now. Once for my Wolf microwave /convection oven and once for my Wolf oven. Both times I felt I was being charged reasonably and fairly and the service was prompt, efficient and the technicians (Kyle, this time)! knew exactly what they were doing. There was no head scratching or hemming and hawing to make me doubt their skills or qualifications. The job got done. Signed, A loyal customer. read more

Kyle arrived promptly, diagnosed and replaced our Sub Zero ice maker. He was knowledgeable, had everything required and informed us while checking out the problem. 'Presto', we had ice again! Professional, efficient and neat, it was clear he knew what he was doing. Now the fridge is working perfectly again. All your staff and technicians have been extremely helpful and personable....Thank you! read more

Professional and reliable. Day-of communication was appreciated, and Dave arrived within scheduled 2-hour service window. Dave explained the issue/required repair, and patiently (and willingly) answered my questions. He was tidy, organized and efficient--everything was put back together nicely. There was some sticker shock with the cost of the repair, specifically the cost of charged labor. read more

Outstanding service. Kyle was our technician and he went above and beyond to repair our Wolf Oven. Yesterday I was scammed by one of those Russian networks, please be careful when looking for a repair company. Professional Appliance Technicians are certified and authorized by Subzero/Wolf. Thank you for the best service we have ever experienced. We are customers for life! Even the woman that setup the appt was able to make me laugh after "my panicked call" due to the scammers. Thank you! read more