Good communication, quick arrival and ability to come back and fix the problem later that day.

I've used Major Appliance Repair several times and the technician they sent out (Igor in my case) was fabulous!

Great service and communication. Diagnosed the potentially least-costly solution and it solved the issue. Will use them again if needed.

Andrei did a fantastic job installing my new Washing machine. He was early for the appointment and explained to me what needed to be done. He was thorough and left the work area clean when finished. The price charged was consistent with what was initially quoted. I would definitely hire again. read more

My front load washer has the infamous rear ring of difficulty that holds the rubber gasket in place. Igor was able to save the day with friendly and professional service! Thanks Igor! read more

Igor was wonderful - he showed up on time, quickly diagnosed our range issue and performed the necessary maintenance/repair. Our burners haven't burned this powerfully in a long time. Highly recommend. read more

I scheduled a service appointment for the next day and was given a window of 11 AM-2 PM. Since that's a big window right over lunch, I called around noon to see if they could narrow it down. I didn't hear back until 1 PM, when they told me the tech would arrive at 1:45. At 1:45, I got a text saying the technician had a flat tire. I understand things happen, but it was frustrating. They rescheduled me for the following day with a 10 AM-1 PM window--another long wait. I asked if they could give me a more specific time and was told I'd get a call at 9:45 with an ETA. That call never came. By 11 AM, I still hadn't heard anything and ended up having to cancel the appointment. Very disappointing experience overall. read more

EDIT: They made things right by sending someone over the next day. Igor was efficient and knowledgeable. He identified the two different problems with my washer and advised me on the best course of action (replace it, it's at the end of its life) while also giving me a fair quote for what it would take to repair it. OLD REVIEW: Called in to make an appointment to have my washer and dryer serviced, was given a window of 2-5PM. Unfortunately they never showed up and they never contacted me to tell me they wouldn't be coming. read more

Service was great, but the coordination of time was not so much. In the end, the right thing happened.

Very responsive from the start. I reached out on Friday when my dryer broke, by the end of the day they gave me a reasonable quote and ordered the part I needed. The part came in by Monday, and we scheduled them to come out on Wednesday (they were ready to come out Tuesday, but I couldn't make it work). Igor came right on schedule and was finished in the estimated time. Their quote came in the middle of the group, but it was their communication and easiness to work with that sold me. I highly recommend them for your appliance repair. read more

Major Appliance Repair - They work with stacked units - Appliances & Repair Near Me - Bellevue, Washington

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My dryer broke and I called the team to come and fix it. The dryer wasnt drying my clothes and the auto dry cycle would stop after only 5 minutes. The technician came out and could tell the dryer wasn't getting hot enough but seemingly didn't have the patience to replicate the auto dry cycle problem. He diagnosed it as a heating unit replacement, ordered the parts and installed it a week later. He was ready to pack it up and leave when I asked him to check it with his thermal gun. The thermal gun showed the problem was not resolved, and he eventually (20 minutes later) chalked it up to a building vent problem and said sorry there was nothing he could do. I was thus left with a still broken dryer and a new part (that I paid for) that didn't fix the problem. I gave an extra star because they did refund me back some of the cost. But the time and cost of it all still could have been resolved if the technician was more knowledgeable in the initial diagnosis. I would not utilize this business again for future. read more

Washer stopped working. Setting up appointment was easy over the phone. Was able to get an appointment within a few days. The service agent arrived on time and fixed/serviced in less than an hour. Highly recommend this company. read more

Andrei fixed my dishwasher quickly! I am very happy, and can recommend Major Appliance Repair highly.

The technician, Andrej, showed up on time and examined our washing machine, which had been having mildew problems. I explained that my son and I had cleaned the machine according to the manufacturer's directions, but wondered whether we had solved the mildew problem. He examined the gasket and drum; drained water from the drainage hose; checked various parts with a flashlight, and explained how to clean the machine regularly. Andrej answered all my questions, and now I'm confident that I can keep the washing machine clean. The price was lower than the quotes from other repair companies. I highly reommend Major Appliance Repair. read more

Igor was professional, knowledgeable and explained the two root causes for the dryer's high heat setting not working issue. He thought it was likely cause 1. He did the fix but it did not work. He came out for second time at no extra cost as part of their service warranty and fixed cause 2. It worked great since then. Would use again. read more

Igor is a whiz kid! He came to assess and diagnose a problem. Instead he fixed it. Our downdraft vent hasn't worked for years. Other repair companies refused to work on the brand and one made the vent worse. Igor diagnosed the problem as soon as he took it apart and now it's up and running! We are very happy. He's straight forward and the company was super responsive. Happy customers! read more

Outstanding. Polite. Helpful. Conscientious. They carefully explained all the issues and resolved the problem quickly.

What a fantastic and pleasant experience dealing with Igor at Major appliance repair. A very skilled and knowledgeable and polite technician who knows appliances really really well as far as troubleshooting them diagnosing a problem isolating the part that needs fixed and repairing the appliance by replacing the faulty component. I would recommend this company and Igor to anyone needing any appliance repair or maintenance. read more

CONSCIENTIOUS After mixing up the scheduling for our washing machine repair (which was a frustration) they sent a very knowledgeable technician over after hours. read more

The technician did a great job fixing our dishwasher drainage issue. The customer service was quick and reliable, too.

The latch on our Bosch washing machine door broke, meaning we couldn't use the machine. I called Major Appliance Repair and spoke to Sue who was so nice and said she'd check with her technician to see if he could fit us in next day. She promised to call back and did in about a half hour. We scheduled a visit for the next day pending confirmation they had the part. They did and she confirmed the appointment by text within the hour. Stanislav showed up half an hour early and replaced the washer door latch in about half an hour. Fabulous experience all round and we have a working washing machine again! Thank you! read more

I contacted Major Appliance Repair to fix the lint screen in our 14 year old Maytag dryer, which had become stuck in its compartment. The technician arrived within a few hours, and quickly determined that the internal clips were deformed (probably because something had fallen into the mechanism). He opened the panel, straightened the clips, and reinstalled and tested the lint screen. Fortunately, no new parts were necessary. He completed the job promptly, at a reasonable cost, and with no unnecessary parts or labor. We are very satisfied. read more

I had them come over to check on my dishwasher. In the end I decided not to have it fixed but they were punctual and professional read more

Igor came and fixed my sub-zero fridge in an hour! He was so kind and was so professional. I got another quote by 5 Star Appliance Repair Inc and they were so terrible! They misdiagnosed the problem stating that the compressor was the issue and it would cost me $10200 for the repair. However, after speaking with Igor, he said it was my fan and showed me that it died. He replaced the fan for $1277! He was such a gentleman and took care of everything in an hour! read more

Evan was helpful and gave me a quote under the company I chose...I would've hired him if he had responded first. Great communication and price! read more

Super good so far. Sent a message thru Yelp for service on my ice-maker and they responded immediately with a really great price of $60.00. I will add to this review after the service tech comes to the house. So, MAR, sent out this young engineer tech guy. He came out and within 10 minutes, he had completely figured out what was wrong. Not sure if I will fix the icemaker or replace the whole refrigerator. Still, Major Appliance Repair and its employees couldn't have been more efficient, knowledgeable, responsive and trustworthy! I will definitely go directly to Major Appliance Repair if i have an issue in the future with any of our home appliances. Called back when I had decided to go ahead with replacing the 200.00 part. A few days later, Igor, the representative from MAR, called me back telling me the part was in. Rather than offering me an appointment weeks in the future, he offered to come on Sunday. Sure enough he came, and 45 short minutes later, MAR rep Igor, had replaced the motor on the icemaker and restored it to full function. My mom and I were so impressed by the efficiency, technical skills and amazing customer service. read more

I have only good things to say about Igor and the service he gave us. Our dishwasher had some concerns. He diagnosed the problem and didn't try to sell us something we didn't need. Not only that but when a new problem appeared after he had gone he came back, made everything right and did not charge us any additional fee. Five stars! read more

Igor and his dispatch team were quick to respond when contacted. Igor arrived a little later than the scheduled time, but got to work quickly. He diagnosed the problem with both the refrigerator and the the oven. While the oven was a quick fix, the refrigerator required parts to be ordered. Overall happy with the work from Igor and major appliances and would recommend them for any major appliances servicing. read more

I was delighted with the scheduling and service provided by this company. The scheduling was done via text, simple! Igor came to the house the next day, and as I watched him work I realized how much GUNK was in the lines and nooks and crannies of my dishwasher. Disgusting! All better. Thank you. read more

Major Appliance Repair - Igor cleaned my dishwasher today! - Appliances & Repair Near Me - Bellevue, Washington

I discovered my 2 1/2 year old Bosch oven was not heating at 4 p.m. one afternoon while I was attempting to bake some bread. I started to contact repair companies. Of the first 3 I called it would be anywhere from 2 days to a week before they could come. I called Major Appliance Repair at about 4:30 p.m. and they had a repairman here in about an hour. He was pleasant, knowledgeable and efficient. The oven was repaired that night and I was able to finish baking my bread. I would highly recommend this company! read more

Igor has helped us with three different appliance repairs. He is knowledgeable, prompt, and his prices are fair. He does excellent work and he's a nice guy. He will be the one we'll call next time a problem comes up. read more

Igor was awesome, got into it super quickly and repaired the dryer in like 20min. Definitely recommend and I have heat dried clothes again!

Fast, efficient, courteous dryer repair! They came out, quickly diagnosed the problem and repaired the same day (I got lucky that they didn't have to order the part)! read more

My dishwasher spontaneously stopped cleaning dishes well, so after trying to run them through a few times and digging around my dishwasher myself to self-diagnose, I called Major Appliance Repair. Igor was able to come out same day and figured out the problem in 20 minutes. A few days later, the part came in and he was able to complete the repair very quickly. I was initially a little nervous because of how easy it was to diagnose and repair, but Igor knows his stuff and I've had many clean dishes since his repair. I would definitely hire Igor again. read more

Reached out to Major for a dishwasher repair. Igor came by next day and was able to quickly diagnose the problem as the circulation pump and provided a quote. Couple days later he was back with the pump and had the work done in less than an hour. Friendly, responsive, good work and a fair price. Would definitely hire again. read more

Igor was fast, responsive, super easy to work with, and did a great job. Highly recommend!

Igor is the best, most knowledgeable and good natured technician I have ever worked with. He was able to come to our home within a few hours of my call. Once there, he had the problem diagnosed and fixed (broken washing machine pump) and repaired (new pump) within an hour. I highly recommend Major Appliance Repair and Igor! read more

Response time was very good. Follow-up in ordering and replacing part was done in good time and the work was completed successfully. Price was higher than I anticipated, but other repairs and services I have used recently are now becoming typical at least $150+ per hour. read more

Came on time and finished within the estimated window. He did exactly what I need to be done and was very professional. Definitely would use again! read more

Igor is very professional and knowledgeable. He did a great job repairing our oven. I had a couple of repair people out who couldn't fix my dual fuel oven. He found the problem quickly and ordered the correct part. He notified me as soon as the part was available and setup a time to repair my oven. He even took a look at one of my gas burners that was acting up and fixed it too, at no extra charge :) All around excellence! read more