I have used Coastal Pet Sitters for over 2 years now to watch my 2 cats and love their service!…read moreThey are professional, punctual, and have great communication. I highly recommend Camden, who has been amazing with my cats who are a bit difficult.

Michelle and her team at Coastal Pet Sitters are the very best of the best! Whether our family had…read moremade a request six months in advance or six days before, they always had it handled with ease and flexibility. Among their amazing sitters is Madison, who is an exceptional sitter, who our dogs grew very fond of! Her many pictures, videos, and updates truly helped us relax while away. We are moving back to the east coast and will miss working with Michelle and Madison! Thank you for your endless love and care of our pups!

Erin is amazing!!! She took such good care of our little zoo i.e. our cats, dogs, birds, and fish,…read moreand kept us updated daily with pictures and videos. After being away for a week, we came home to happy, well cared for pets. It's reassuring to know that in the future, when we go out of town, we have someone we can trust to care for our animals and keep them safe and happy. I highly recommend her for your pet care needs.

Erin is so caring and thoughtful. She treats your furkids as though they are members of her own…read morefamily. Highly recommend!

To start the check-in process with Michaela (sp) was flawless. We had an in-depth discussion of…read morewhat the full bath treatment/haircut was going to be, and the final quote was given to me after I had a consult with the groomer. RiO was in Amanda's professional care today, and provided an exceptional experience and grooming service for my best friend's 4th birthday treat! Complimented with a HaPpY B-DaY bandana! The management made it right by providing a previous credit given for my satisfaction, and it was applied to my bill. Paw Commons is #1!!! Sent with thanks for taking care of Rio and providing a great 'spa treatment'! Amanda, BTW, he smells amazing!

I want to share my experience so other pet owners know what to expect before booking…read more When I called to make a Memorial Weekend reservation for my puppy, I was given a total price and told the first night would be free. At no point was I informed about a mandatory daily insurance fee ($5-$6/day). I only discovered it while signing paperwork at drop-off. When I called to raise this concern, Michael told me it is not their job to disclose additional charges over the phone - that it is meant to be mentioned at drop-off. So by their own admission, they intentionally withhold fee information until you are already there signing paperwork with your dog in tow. When I followed up via email, Karly shifted the explanation, saying the fee is listed on their website under "add-ons", a label that implies optional, not mandatory. At pickup, they also attempted to charge an undisclosed meet-and-greet fee. They waived it, but it was yet another surprise charge. Most frustratingly, I explicitly declined a bath since my puppy had just been groomed. They bathed her anyway, and I had to take her home wet. California's SB 478 Honest Pricing Law exists for exactly this reason. Required fees must be disclosed upfront, not revealed at drop-off when you are least likely to walk away. The facility seemed fine, but the pattern of hidden fees, contradictory explanations, and disregarded instructions means I will not be returning. To Paw Commons management: before attempting to negate this review, please know I have email receipts documenting everything stated here. A good business responds to legitimate feedback with accountability and an apology, not by attacking the reviewer. UPDATE: After posting my review, I was contacted by Ben (manager/owner). He did apologize, which I appreciated, but the call was otherwise unproductive -- no real remedy was offered, just justifications for how they run their business. He defended burying mandatory fees under the "Add Ons" section by saying they "assume" customers read through the entire site, and that having two insurance coverage options makes it too complicated to list fees upfront. That's not a valid excuse. There are plenty of ways to present two options clearly while still showing customers what they'll actually owe per night. Additionally, a meet and greet fee was charged that is nowhere on their website and was never mentioned at check-in. Surprise fees should not be how customers find out what they owe. An apology without a willingness to fix these issues doesn't change my experience.

Cara is excellent training your dog. She is very knowledgeable and very patient. Has great methods…read morethat does not include a shock dog collar. I would highly recommend her!

I can't recommend Cara enough! From the very first session, it was clear that she truly understand…read moredogs and their behavior. Cara took the time to assess my puppy's individual needs and developed a training plan with the goal of forming a strong relationship with my dalmatian, Ruth. Cara was incredibly patient, calm, and encouraging. Check out her YouTube videos to get Cara's vibe for traning and see if her apporach works for you. Unfortunately, due to personal circumstances, we were not able to complete our eight-week training plan, but Cara was completely understanding and refunded me for the remaining sessions. I was beyond grateful that she was so understanding of situation. Cara has a genuine love for animals, and it shows in every interaction. If you're looking for a knowledgeable, kind, and results-driven dog trainer, look no further. I'm so grateful for the transformation in my dog's behavior (even in the short time we spent training together) and I would recommend Cara for anyone struggling to train their dog basic obedience, or develop a relationship with their new puppy, and much more!

My review is for the cat hotel specifically. The main employee at the cattery, David, is a great…read morecaretaker. You can tell he is genuinely passionate about cats. My cat stayed for 3 nights and I got two detailed text updates and photos while he was there. Pick up and drop off was smooth. Prices are very reasonable. When we got home my cat seemed happy and like his usual self. He will be staying at Alcala again!

They are absolutely the best! I have boarded my Labradoodle there multiple times, and he always…read morecomes home. Happy and in good health. The staff is loving and professional! Iris Hirsch.

Every time we turn onto Saxony our sweet Tobin starts whining with excitement. He loves Animal…read moreKeeper!

Freddy the Frenchy's Home Away from Home (aka Doggy Hotel Deluxe)…read more If you're looking for a place that treats your four-legged gremlin like royalty *and* has the patience of a saint, look no further. I've been boarding my dog Freddy (aka King of Stubbornville, Mayor of Sass Town, and producer of premium airbiscuits) at this magical canine resort during my vacations--and let me just say: they deserve medals. Big shiny ones. Possibly even keys to the city. Freddy is a 10-year-old French Bulldog with the attitude of a teenager who missed brunch and the digestive system of a whoopee cushion. He's adorable, yes, but also the kind of dog who looks you straight in the eye as he does the exact opposite of what you just asked. And yet... the team here has *nailed* caring for him. Destiny, Ashley, and Austin W. are basically Freddy's personal entourage now. They don't just tolerate his stubborn sass--they *understand* it. Austin even has a Frenchy himself, which means he gets the breed's trademark combo of clown energy, drama queen vibes, and... well, gas. Lots of gas. It's like Freddy found his spirit human. Whether it's overnight stays or their awesome day play sessions, I know Freddy is in great hands. He comes back exhausted (the good kind), happy, and only slightly annoyed that he's no longer the center of the universe once he's home again. Bottom line: if your pup is a diva, a weirdo, or just a loveable fart machine like Freddy, this place will treat them like family--with extra treats and zero judgment. 10/10 would board again. Freddy gives it two snorts and a side-eye of approval.

Jan is the best! I can leave town and feel 100% comfortable that my two cats are well cared for…read more She spends time sitting with them, which as older cats is what they like the most. BONUS- I have asked Jan for last minute care on a few occasions and she has always helped me out. Best cat sitter!

Jan is fantastic! She stayed with our two dogs over a 5 day period and we couldn't have been…read morehappier with our experience with her. She gave us daily updates on our dogs accompanied with pictures to let us know how everything was going. She was very responsible and respectful of our home, leaving everything clean and exactly how we left it. But most importantly to us, the dogs were happy and in great shape when we returned. I would not hesitate to recommend Jan and hope that she is able to stay with our dogs whenever we are out of town in the future. Wonderful experience!

I'd like give 5 stars to sitters (Misty and Kimberly and Scott) for their great service and taking…read morecare of our cats when we needed them. Specifically, Misty was wonderful and we were super happy with her service. Her reports were very detailed and I can tell that our cats were happy hanging out with Misty too. However, this review is more on Scott who runs the business. I've asked Scott's pet service company three times. And for two out of three I had negative experience with the way Scott behaved or talked to me. I'd give 1 star to Scott's behavior, due to a disappointing experience that I had interacting with him. Scott's negative attitude and lack of respect made me uncomfortable. The way he talks is as if he is the guardian of all the cats in the world and he knows more about our cats than we do Scott gave me the impression that he tries to bust me, or initimidate and undermine me. A good sitter should respect the owner's wishes and follow their routines that they have established through years of living and loving their cats. But what I saw from Scott was completely opposite. He kept interfering with our routines and trying to undermine our decisions. The way he behaves is as if we have to report to him for the decisions and routines that we have for our cats with whom we've had the pleasure of living for over 3 years. This is not acceptable. He should more mindful of the way he interacts & talks with people and respect their privacy and routines.

I have been working with Scott for several years now with my Pug Archie. No matter whether the…read moreduration of the service is a week or 2 or just a last minute dog walk when I don't want to leave Archie alone for a long period of time, Scott and his team are always happy to accommodate. Their concern for Archie and the love and attention they give him is always something I never have to worry about. I entrust Scott and his team implicitly and would highly recommend him to anyone. SD Pet Concierge is the pet care service extraordinaire!

Rosa was awesome! She was so patient with us and our dog. His aggression was so bad and she really…read morebrought it down. She showed us how to react and not to react when seeing another dog and now we can introduce our dog to others safely. Thank you Rosa!!!!

When we first got Carl, he was extremely reactive, untrained, and could be aggressive in ways that…read moregenuinely scared me. I loved him immediately, but I felt overwhelmed and unsure how to help him. He had big emotions, big triggers, and no tools to cope with them, and I knew I needed someone experienced and compassionate to guide us. From the very first session, Lana took the time to understand both Carl and me--my concerns, my fears, and my hopes for him. She created a thoughtful and personalized plan that focused on helping Carl feel safe, supported, and more regulated. She also taught me how to read his signals, how to approach training with confidence, and how to create a calmer environment at home. Because of Lana's patience, expertise, and consistency, Carl has made incredible progress. The dog who once felt unpredictable and reactive now shows his sweet, loving, goofy side more and more each day. I'm so grateful for her guidance and would recommend Lana to anyone--especially those who feel scared or overwhelmed and want to help their dog become the best version of themselves.

We are so greatful to Jenny and her team! Everyone there is very gentle and sweet. We have been…read moretrusting them to watch our fur baby for about a year now and couldn't be happier. Our dog is always super excited to play with all his friends each time we drop him off. They even take the time to send us pictures of him playing throughout the day. If your looking for a place that will take great care of your pets this is definitely the place!

Just the nicest staff and they really care about the dogs they care for. By the 3rd time i dropped…read moremy dog off, he was wagging his tail and happy to walk in practically without me! They send photos of your dog while there. Couldn't be happier.