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    ProDry Restoration

    5.0 (41 reviews)
    Open Open 24 hours

    Services - ProDry Restoration

    Carpet cleaning

    ProDry Restoration Photos

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    Jen W.

    Mike and his team at Pro Dry saved the day! Our sump pump went out and flooded our basement on a Sunday. They were at our house within 45 minutes of our phone call. From there, the care, direction and responsiveness was amazing. They moved quickly with high quality, dry out and build back. They were always there when they said they'd be with a smile on their face and a firm hand shake. We were very impressed with the whole process and the efficient way they run their business. We highly recommend giving them a call if you are ever in the unfortunate situation of restoration needs.

    Cleanup & drying
    James M.

    The entire ProDry team did an amazing job and made the process as smooth as possible. Highly recommend working with them for water damage mitigation and rebuild. We had about 6,000 gallons of water damage from a supply line in the master bathroom, which caused almost the entire house to be rebuilt. The ProDry team worked quickly and also helped us navigate working with insurance. We mainly worked with Dan over the course of 3 months, but everyone we worked with on the ProDry team was very responsive and great to work with. After the initial call, Mike was at our house within 15 minutes and Dan arrived shortly after. They rebuilt the entire kitchen (cabinets, appliances, quartz, back splash), all laminate, all carpeting, all tile, all inside doors, several light fixtures, all trim, about 1/3rd of the drywall, 1/3rd of the insulation in the house, and many other things. Needless to say, this was not a small insurance claim. Dan was our main point of contact even when electricians, plumbers, movers, and various other contractors were engaged, which made it extremely easy for us. Dan was always at the house when insurance, the village, or our mortgage lender came by to do inspections and would address any questions that they had. Dan was great at providing updates on the work being performed and ProDry stayed on the initial rebuild timeline that they provided. We were truly amazed at how quick ProDry was able to coordinate and take the house from disaster to gorgeous. Below are some pictures of the work ProDry did in the kitchen and every other room in the house turned out just as wonderful.

    Left side of my seats in my car cleaned by prodry and right side is before being cleaned. These guys know how to clean!!

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    7 years ago

    Talk about great people you can trust. Always a pleasure working with these guys. Highly recommend. Five stars

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    Mike P.

    We are glad we could assist you in your time of need.

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    Page 1 of 2

    Ask the Community - ProDry Restoration

    Review Highlights - ProDry Restoration

    Let's just say I am glad I called them - Mike from DryPro came that very morning to start the cleaning.

    Mentioned in 25 reviews

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    Quality Assurance Restoration

    Quality Assurance Restoration

    (61 reviews)

    We had issues with moisture and mold in our apartment due to water getting into failing caulk and…read moregrout lines. We contact multiple vendors to come and looks at the issue, but none were as thorough and experienced as Mark and his team. From the beginning to end, the experience has been stellar. Mark arrived to look at the issue promptly. He was able to identify the issue accurately and was honest about the necessary scope of the remediation work. (Other vendors suggest a smaller fix which ,in hindsight, would not have solved our issue in the long run and would require additonal work later on) Throughout the entire process, he constantly communicated the progress of the work and kept us update on the schedule, something that we appreciate since its the first time we have to deal with mold and water issues. Last but not least, Mark and his team take great care in carrying out the work and handling our belongings in the work area. If you need any restoration work done, I definitely recommend Quality Assurance Restoration.

    Fantastic work. Great value. Even better guys. Mark and his team did a phenomenal job…read more We discovered water puddling in our crawlspace right under where our furnace is. I contacted a few different people, but Mark was the first to be willing to make it out to us that same day. After checking out the damage, he put my mind at ease and gave us the rundown of his plan of running a few fans and dehumidifiers in our utility closest and in the crawlspace. I asked him a bunch of questions I had, and he answered each one with ease and helped me understand what was going on. In the end, Mark and his team set up the fans and dehumidifiers in the spaces and left them for a few days. We were considering getting new tiling and he recommended Jose from Neza Restoration & Repair. Jose and Fernando also did a really good job. What makes Mark stand out from the rest is his availability, clear communication, and just being a down to earth guy. I felt I could trust Mark, and may have overstepped when asking for advice outside of water damage, but was he willing in answering and helping me out. God forbid I have more water damage in my future, but if I do, Mark and his team are the first ones I'll contact. And I'll be referring them to every person I know seeking water damage help from now on.

    Green Water & Fire - Standard single door containment with zipper door

    Green Water & Fire

    (86 reviews)

    Austin

    These guys were great. Quick, thorough, and really helpful when we had a flooded basement. And very…read morereasonably priced considering we couldn't make an insurance claim. I hope we won't need em again, but if we do I wouldn't hesitate!

    I hired this company for mold remediation and was very disappointed. The crew on-site was polite…read moreand super nice, but the process did more damage than the work itself. I was never told my built-ins would be completely removed, I only discovered it after the fact. Had I known, I could have arranged for proper removal, but instead they were torn out in a way that left them unsalvageable, costing me thousands to replace. Afterward, the company pointed to the notes fine print rather than acknowledging the lack of communication. If you use them, insist on a clearly explained scope of work. If you rely on professionals to help you navigate confusing home repairs, like myself, these aren't your guys. Update to response: First, I want to be clear that I don't believe Adam or the company ever acted with any intent to mislead me or cause harm. I think this situation came down to a lack of communication that unfortunately left me in a difficult position. About 90% of what Adam said in his response is true, but none of it directly addresses my actual concern. The real issue is whether the company made sure I fully understood the scope of work. Perhaps Adam thought... what idiot would not see it was obvious that the entire built-ins would need to be removed? Hi... it's me, I'm the idiot and truly I had no idea. I thought only a portion of my ceiling would be affected. Given the huge difference between what I understood and what actually happened, I believe the company should have explained this much more clearly. Like many homeowners, I rely on professionals to explain the scope of work in plain terms. I think that's a reasonable expectation. Adam is correct with my quote below but he left out the part where I explained that my issue was solely that I didn't know the built-ins were being removed. This was never clearly communicated to me, nor was I given the opportunity to remove them properly myself. Because of that, I feel my ability to make informed decisions was taken away. I only reached out to Adam directly later, after another contractor told me the closet could have been saved and that the removal was "unnecessarily destructive." Whether that's true or not, I'll never know. because I wasn't given the chance to find out. To clarify, the note about the built-ins wasn't hidden in "fine print," but it was only mentioned once in the "Other Notes" section. It was never discussed verbally, by email, or over the phone, and it wasn't included in the detailed action items. I don't think a single mention buried in a notes section qualifies as meaningful disclosure, especially when no one pointed it out or explained its implications. Perhaps Adam does. Lastly, the other points raised, like the quality of the closet materials, water damage, or insurance support, are not relevant to my concern. My issue has always only been about the lack of clear communication regarding the scope of work. Thank you.

    GCPRO Restoration - GCPRO

    GCPRO Restoration

    (37 reviews)

    We had an incredible experience with GCPRO. We worked closely with Kris, Marissa, Vasyl, and others…read moreon the team, and they were outstanding every step of the way. Our home flooded just two days before we gave birth to twins, and we also have a two-year-old with no family nearby--so this was an incredibly overwhelming and emotional time for us. From the beginning, the GCPRO team was responsive, efficient, and genuinely supportive. They communicated with us frequently and moved quickly to get things back on track. The scope of work was extensive--they removed two floors of drywall, repaired the ceiling, and completed major flooring repairs--yet they handled everything seamlessly. We were able to move back into our home within five weeks, and just 2.5 weeks after they officially began work. They even worked weekends so that we were able to get into our house quicker. More than anything, they gave us peace of mind during the most stressful time in our lives. I can honestly say this is the best experience I've ever had with a home service company. I cannot recommend GCPRO highly enough

    GC Pro is awesome! We had a flood last year in the fall and they were literal LIFESAVERS. They were…read moreable to come out and address all the issues and get it fixed quickly and efficiently! It was such a peace of mind knowing they knew what they were doing, on time each day, respectful, and helpful contractors. We even had them do some extra upgrades in our home such as ceramic tile, new carpet throughout, and painting the entire home. We are so glad we went with GC Pro.

    SERVPRO of Wheaton/Glen Ellyn/Lisle - Broken table

    SERVPRO of Wheaton/Glen Ellyn/Lisle

    (17 reviews)

    I used Servpro of Wheaton to repair my bathroom, laundry closet and bedroom after water damage…read morefrom upstairs .Bob Towne and Abe Gonzalez were the project managers . The work was all contracted out to multiple people and was absolutely terrible. See attached picture. There was no quality control or checks done at all. - The paint jobs were not completed and looked like a child did it. They left corners unpainted and did not replace the trim. - The bathroom shower door they installed was a foot shorter than the original . - The vent cover was put on crooked . - They lost the faucet cover to the shower handle . - They reconnected my washing machine incorrectly which led to my entire condo smelling like sewage . They did send someone to correct some of the above but that further delayed the project. They never gave me an explanation why they used such a shorter shower door but I assume it was because they ran out of money due to having to have so many people come to attempt to correct all the mistakes . Even worse, the job was finished 3 months past what they originally estimated. I would not recommend.

    The team I had was amazing!!! Brian, Elizabeth and Miguel did a fantastic job cleaning our…read morebasement after having it waterproofed. There was dust everywhere from jackhammering. They cleaned every nook and cranny and disinfected it all. Ductwork, hvac unit and exposed ceiling joists, appliances (tedious work) was all cleaned. The price was fair for a full days work for three people. I highly recommend ServPro of Wheaton/Glen Ellyn 100%! Polite, respectful and hardworking! Thank you!

    ProDry Restoration - damagerestoration - Updated May 2026

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