I signed a contract with Nova Birth Services LLC in July of 2025. In order to secure the doula…read morebirth and postpartum overnight services, we paid a 50% deposit on both services totaling $3050. In November, I was diagnosed with severe preeclampsia and hospitalized. Due to my condition, I had to deliver my baby early via emergency c-section at just over 31 weeks. My baby is currently in the NICU. I wasn't able to have a prenatal in-home visit due to my hospitalization and was given very short notice of my emergency C-section due to my declining health. After my birth, I was put on magnesium, and my baby was sent to the NICU. My husband and I were both so terrified that the last thing I was thinking about was having my doula attend. I was afraid for me and my baby. I reached out to Shannon after my birth and asked if I could cancel the postpartum doula services because of the new financial strain of NICU costs/my hospitalization. She informed me that if I canceled the postpartum doula services, that both contracts would be void, and all services would be considered rendered. Remember, I did not receive a prenatal visit nor birth services due to my medical condition & hospitalization. The contract I signed stated that if the doula wasn't at your birth, you would be entitled to eight hours of postpartum services. Shannon explained that because I paid a 50% deposit on both services, none of the services were paid in full so I would receive nothing else moving forward. Although we had paid $3050 and the birth doula services were $2100, I would need to pay an additional $900 in order to receive the eight hours of postpartum services. She said I could "take it or leave it" and that she would not move money from one contract to another. I was shocked at her response. There was no solution offered where I could receive any services post-birth for the $3050 we had paid. More money had to be paid. This was literally the worst experience of my entire life, and I received no care or compassion at all from Shannon. She maintained that her responsibility was to her staff/business. During our phone call, I was talking about my hospitalization and she mentioned that all of her clients were hospitalized. I clarified that I wasn't hospitalized because I was giving birth. I was hospitalized due to severe preeclampsia and potential organ failure. Trying to work things out with her made a horrible situation even more stressful and terrible. She refuses to budge and maintains that we will not receive any postpartum services if we don't pay extra. My husband and I feel as though we have paid $3050 and have received nothing. We did not receive a prenatal appointment, doula birth services, or any postpartum care. Please see the last email I received from her.

First -- if you're on the fence about hiring a doula for your first baby, do it. And if you're…read morewondering who to choose, the answer is Shannon. As a first-time dad, I can honestly say Shannon was invaluable -- not just for my wife, but for me too. From the start, she made us feel comfortable, informed, and genuinely prepared for what was ahead. She has this calm, thoughtful, and considerate presence that immediately lowers the temperature in the room. Nothing ever felt rushed or overwhelming because she helped us understand what was happening and what our options were. During labor, Shannon was incredible. She didn't just support my wife -- she supported us as a team. She walked us through next steps, explained the choices being presented, and made sure we felt confident in our decisions. One thing that really stood out to me was how she helped me help my wife. She showed me exercises and techniques I could guide her through to ease labor and keep things progressing. That made me feel involved and useful instead of helpless, which meant a lot. After the birth, Shannon's support didn't stop. She came to our home for a postpartum visit and helped us process the entire experience. She walked us through what to expect physically and emotionally in the days and weeks ahead, what to watch out for, and answered all of our first-time parent questions without judgment. She even helped find us a pump -- such a thoughtful and practical gesture that shows how much she truly cares. Shannon doesn't just provide information -- she provides confidence. As new parents, that's everything. We felt supported, knowledgeable, and empowered every step of the way. We can't recommend her highly enough. If you're considering working with Shannon, you will not regret it.

I was initially suspicious whether I need a second birth class in addition to the one provided by…read morethe hospital. But it turns out that Jaely's comfort coping class is so worth it. It dives deep into the mindset, the comfort measures, the birthing positions, and everything you can do to prepare yourself for a smoother birth. I found myself benefiting a great deal from this class. It was also a intimiate in-person class that you can practice different techniques and ask all the questions you have in mind. Jaely is a great lecturer and I feel a lot more prepared after the birth class.

I am so grateful Jaely was part of the birth team for my daughter. I did a home birth, unmedicated…read moreand natural, and could not have had better emotional support from her throughout my pregnancy, and especially during the birth. Her energy is calming and her guidance was especially helpful during one of the most intense and most beautiful moments of my life. She's got an abundance of knowledge, information, and techniques to make your experience (pregnancy and birth) so much easier and feel so much more confident. Also, she took incredible photos and videos throughout my labor, during the birth, and during the golden hour that I will cherish forever. I am definitely going to use Jaely during my next pregnancy and I highly recommend her if you are looking for a doula who will take good care of you!

My husband and I took the Baby Bootcamp class in mid-December. The class was conducted via Zoom and…read morewas well-run, informative and interactive. While we would have loved to have taken it in-person in different circumstances, we appreciated having a safe and virtual option in these strange times. Shoutout to Lillian for the Childbirth portion of the class, who was phenomenal. I hope she's working when we go into labor! I did have a little trouble signing up for the class online, as the registration seemed to be down but I emailed them and Taylor, the Stork intern, got back to me right away and helped us get signed up! I would highly recommend the class to anyone looking to get a comprehensive and interesting childbirth/parenting class.

Instructors: 11/10. Wonderful, knowledgeable, and open to questions. You guys rock!…read moreOn the other hand... this class was held at an empty medical office which wasn't the greatest setup for the PowerPoint presentation. We basically sat in the dark for about three hours - totally not the instructor's fault but it was depressing. Great content but the logistics could use some improvement for this price.

I don't think I can say enough great things about this class. I went into class knowing that I…read morewanted a natural birth, but also terrified of all the natural birth stories I heard. Lauren gave me the confidence and reassurance that I could have a natural birth and it could be a positive experience. After taking the class, I knew birth was doable and I credit her and my doula for a wonderful birth experience! This class taught me all the things that I didn't know that I didn't know about birth. Lauren's wealth of knowledge and passion about birth gave us the confidence and reassurance that we could do it and we did! Lauren's does a great job of creating an environment where you feel comfortable opening up and confident to share. Even after birth, she was very supportive and willing to answer any questions we had which was much appreciated as a first time mom. I have already recommended this class to everyone I know who is pregnant and will continue to recommend the class!

My partner and I really enjoyed the birthing Bootcamp class offered by Lauren. She was a wonderful…read morehelp and very informative. Much of what we learned really helped us through our natural birth and delivery. We were already very pro natural birth but the additional information about avoiding hospital interference was helpful. This class is designed more like a lecture than "lab" in that there's lots of discussion, Q&A, and talk about experiences, book chapters etc. Towards the end of the program the classes got more interactive and we got to try different birthing and labor positions etc I'd recommend this class to anyone who would like more information on different birth scenarios and how couples can work together through labor and delivery.

Elissa is wonderful! I felt prepared for my birth and she provided me with excellent care both…read moreduring and after labor. She also helped me with issues that came up several months after delivery, such as working with my daughter to learn to bottle feed. She's extremely supportive and made me feel empowered. I highly recommend her!

I was pregnant in my forties and never held a newborn baby. I was terrified of the birthing…read moreprocess and knew I needed support. I interviewed three doulas and immediately knew Elissa was the one. She told me to think things over and get back to her on my decision for a doula, however my mind was really made up on the spot. First of all, she has a calming aura about her that makes you feel calm. She is so sincere and you feel like she is speaking and trying to help you from her heart, no judgment. After talking to her for a short while, I realized this was not just business for her, it is a calling. She listens keenly to you and customizes the process to your need. She was with me every step of the way up to birth and postpartum today. During the birthing process she made all the difference. She was so calming and explained things every step of the way. Postpartum she was always there immediately after and still is today, 6 months later. I can always call her or see her to discuss anything. She even helped us put our baby gear together because we had no clue. When she thought I was staying in the house too much and was afraid to venture out with the baby, she came by to try to get me out and acclimated to my new life. She would always call and to this day I feel so supported by her. Now she is family to my husband and I. Hiring Elissa as your doula is one of the best decision you would have made during your pregnancy and I guarantee you will gain a sincere friend.

*Disclosure: I am a fair Yelp grader. 3 stars to me means the company/product met my expectations…read more It is rare for me to give 5 stars. 5 stars is given if absolute excellence was shown (product AND customer service) AND continued to receive amazing service. 4 stars is given to a business for those that showed they went out of their way to provide better than adequate (expected) service. 3 stars is they did what the goal was with little to no fuss or foul. 2 stars there were some issues but not a horrible experience. 1 star is rarely given as I do not want to discredit a business for 1 initial instance. I would only give 1 star if I continually receive bad service and have lots of frustration that is not met with sincerity or resolution. I HIGHLY recommend Brittany as a doula! I had hired another doula for my second son's birth and Brittany was my doula's backup person to allow for breaks/etc. At my birth, it was the first time I had met Brittany. At first, I was uneasy because you want your doula there and although I was okay to have my doula switch with her backup - I was at my most vulnerable state. But the thing is, when you meet Brittany - she is the most caring, supportive, loving, kind, and respectful person. I know why my doula chose her to be her backup and I am thankful she was there at my birth. She's just as amazing as my doula. I instantly felt a connection, felt loved and supported and I couldn't imagine my birth with her or my other doula. I was so thankful to have both doulas present during my births. She made it extra special for being there by my side, even though we just met at the hospital. I LOVE Brittany and all of the support she gave me and my doula. Having her by your side is the best decision you can make for you and your baby. She's incredibly intelligent, knowledgable in all things maternal care and she is the absolute sweetest. you will not be disappointed in choosing her. From the bottom of my heart, I am so thankful my doula introduced me to Brittany because she's part of my and my son's story and I will forever be thankful and remember her for being by my side.

Words cannot describe how truly grateful my husband and I were to have Brittany assist us in the…read moredelivery of our baby girl. This was my first child and Brittany supported all of us before, during labor and months after our delivery. To begin with she took the time to truly get to know my husband and I (and even our shy dog). She never made us feel rushed during our appointments and was constantly available to answer questions and concerns. During labor (30 hours) Brittany made the experience truly enjoyable. She gave my husband the guidance and confidence to assist me through labor as a team. Brittany also helped dramatically with pain relief through massage and relaxation techniques. She helped us to make informed decisions throughout what could have seemed like a somewhat complicated labor. Because of Brittany my husband and I worked through labor together and felt very happy with our decisions. Brittany also took some incredible photos during labor that I will cherish forever. After birth she has continued to be a pillar of support for our new family. She continues to check in on me and makes sure that I have everything that I need to be a happy, healthy mama. Moving forward she will be at all of our births, I cannot imagine delivering a baby without her.

I could not recommend Birth You Desire / Ursula / Jenn more. Jenn has been simply the best doula we…read morecould have asked for. During birth, she was able to tell when my husband needed some extra help, asked the hospital staff for what he needed on his behalf when he was not mentally able to, and gave us guidance based off of my preferences and state of mind that led to an incredibly successful birth. Her postpartum care has honestly been the highlight of her services. I did not realize how much help we would need overnight and the help and resources that Jenn provides have been invaluable. Jenn claims she is not magic - but she is. You are in the best hands with Birth You Desire.

I'm located in San Diego and was in need of renting a reliable labor TENS unit. After many…read moreunsuccessful reliable searches online, Birth Your Desires came up and seemed legit and straightforward and it was. She sent me the TENS unit very quickly and included packaging and a return label for easy return after birth.

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