I read Bill's website and his reviews, my initial impression was it's too good to be true! I decided to give him a call. I am very happy I did! He has fixed several things on my business computers. I have had him work on my printers and scanner. He is getting a lot of my computer tasks completed. Bill is very knowledgeable, patient and professional. I will continue to use his sevices and I highly recommend him! read more

Great experience having my daughter's laptop repaired ahead of promised schedule and on budget just in time for her CCC classes' finals! Highly recommend this business! read more

Called Bill when my computer would not connect to the internet at all. He was able to come to my home same day, spent an hour testing and "de-bugging" it...all for an amazing, reasonable price! I will definitely keep him on my speed dial: knowledgeable, fast, and efficient...I'd give him an 10 if I could. read more

Bill is a really great guy. The charger broke inside my computer. Bill removed it and got me a replacement charger. He was quick, and affordable. I highly recommend for repairs read more

This guy is so reasonable, efficient knowledgeable. Use this local guy for all your computer needs. He is great. I've used him for years. read more

Bill is a very friendly, knowledgable person. He communicated well prior to the appointment and arrived on time. He installed backup software and showed me how to use it and gave me plenty of tips and tricks about how to use my computer efficiently. A great experience. read more

Very professional and very organized. I forgot my laptop charger. I was in town for the day! I called around 9am and Bill picked up right away. When I got there he looked up the laptop model, compatible chargers and then checked his inventory in a spreadsheet. He found two matches right away. He pulled out two that might work and confirmed that the voltage would be correct for my laptop. We tested one and it worked so I bought it. He really saved the day since I need to work remotely today. I am so over the moon happy with how quick and professional this experience was. Happy to buy local and recycle a charger since I already have a couple at home! Cheaper and open before best buy, all around an excellent quick easy experience. He also threw in some homemade chocolate that I think his wife made and it is delicious. read more

Timely service, good cost, and very knowledgeable in computer repair. Thank you again...highly recommended service!

Due to several problems with 4 computers, one of which actually crashed, we were referred to this company. The in-home service we received was simple excellent. The gentleman worked through some rather complicated problems with our individual computers as well as the network. He is extremely competent, efficient and was eager to keep us posted on his progress and further, was only satisfied until we were satisfied and understood everything. First person we will call in the future. read more

I tried to solve my wi-fi signal strength all by myself by buying a new wireless router and using my old one as a bridge...a mess was made of it. Fingers were pointed, suitable penance suggested. No internet. We both are older and only one of us has any social network presence, FB only. However, we stream Netflix and Hulu for entertainment. I can't abide broadcast television and the dimwitted, incessant commercials. We were bereft without our wi-fi connection. No ooma= no phone. Our smartphones are app-free and we only text each other or track Trimet, we prefer to be less "connected". Still, we were shocked to find how much we depended on the internet. After a few calls, we found that computer repairmen are booked up for 4-5 days in advance and no one was readily available. We began to panic. We lucked out when we found Bill Anderson and Professional Computer Repair, he would come tomorrow AM. After patiently trying to figure out what horrific mess that I (a Luddite of impeccable credentials) had made and after a few forensic queries, he was able to straighten it out in in less than an hour. Bill is patient, professional and apparently very adept at solving even the most heinous crimes against artificial intelligence. his rates are very reasonable considering his level of expertise. We wholeheartedly recommend Bill Andrews and Professional Computer Repair! read more

Very pleased with the service and it did not break the bank. I had to have my hard drive replaced.

100$ to load windows to a hard drive? What a joke. I'm not a 70 year old who doesn't know anything. It's fairly easy to do I just don't have a second computer. What a hack. read more

For anyone in need of a competent, extremely knowledgeable and very accessible tech, look no further than Bill at Professional Computer Repair. He graciously allowed my husband and me to show up with no prior appointment (due to our concern over what seemed to be a computer lock up issue), and without further ado proceeded to locate the problem and dispatch it with no fuss whatsoever. We were both very impressed with his wide-ranging computer knowledge and ability to quickly ferret out the problem and solve it, as well as his friendly and reassuring demeanor. His prices are extremely reasonable, especially compared with another tech we've called on in the past who charged almost four times as much AND didn't end up fixing the problem. We're so glad to have found Bill and will most certainly make him our "go to" guy for any and all computer needs or issues. I heartily recommend him! read more

Fair priced, knowledgeable and effecient. Beat all expectations! Added things that would help for no additional charge. You can't go wrong! Oh by the way animal lover too.--Tom read more

Bill, was such a great find! I'm so glad to know he's there and I can trust and count on him to figure out my computer mysteries. I'm new to Portland and it's daunting to find a good repair person. I found him! read more

Walked in with no appt. Got immediate help. Owner is very knowledgeable and thorough. Was able to find the problem, and get us back up and running. Will definitely be back for help on the next problem, thank you! read more

Professional computer repair was a joy to deal with, Bill fixed every thing right away and told me the progress as things came up , and was up front with me about the charges which is always nice. Thank you Bill for your help!!! John rogers read more