Guerilla Arts was able to see me on short notice, confirm that my data was intact when I dropped off my laptop, and promptly got started trying to diagnose the boot issues I was experiencing. Everything about my experience was first rate: it was clear that they understood my problem, and they had the tools to independently test the individual pieces of hardware that could have been causing the inability to boot. When the problem turned out to be something that required an update from Microsoft, Guerrilla Arts charged me a very reasonable price for the diagnosis and the not-insignificant amount of research done. Highly recommended. One quick FYI - they have apparently moved recently from SE 12th Ave to Se Belmont. I found conflicting addresses online, so be aware that the Belmont address is the current one. read more

Knowledgeable, and reliable. This is now my go-to place for computer issues. Great customer service, thorough inspection, trustworthy diagnostic. I even had an issue that couldn't be fixed, and walked away feeling good about the service provided. 100% would recommend this business. read more

I was having issues with my computer crashing so I brought it in expecting to explain the issues and drop it off. Rich looked at it right away and walked me through possible issues with my computer. He was professional but very approachable and honest about what we were dealing with. I will definitely be returning for all future computer needs. Thanks Rich! read more

Rich is awesome! I came to him because I was unable to access a large portion of my data. I sent him all of the steps that I took to troubleshoot and had a plan of action ready when I arrived. I appreciated that he was able to explain the intricacies of the hardware/software issues involved. In the end we were able to solve the issue and I couldn't be happier. Thanks Rich! read more

Rich was amazing! He got me in immediately to check out my laptop after a spill. He wasn't even grossed out by the fact that it was baby puke he had to clean out. I'd give 10 stars if I could!! read more

I purchased a Lenovo laptop from Costco earlier this year and a SquareTrade product protection plan to go with it. When the housing around the screen broke, I was hopeful that I could get it fixed locally (and be reimbursed) rather than ship it to SquareTrade and go without a computer for 5-10 days. Plus the case was broken in such a way that I couldn't close it, and on my own I would almost certainly have caused more damage to the computer if I tried to pack and ship it. Aside from the casing problem (which effectively means that I cannot open and close my laptop) the computer works fine. I am using it to write this review. Two Brothers was my first and only stop. Rich tried everything he could to help me. He spent nearly an hour in total on my machine. (One other customer came in while I was there. Rich briefly paused his tinkering on my machine to intake the other customer's machine. The other customer was happily out the door again in 5 minutes or less, and then I had Rich's full attention again.) Unfortunately, there was no "quick fix" to be found. Underneath the casing, we found faulty hinges and screws. Rich recommended that I send it to SquareTrade after all, since he wasn't sure how long it would take him to fix, how much it would cost me out of pocket, and how quickly I'd be reimbursed. He even helped me pack the laptop and gave me packing materials so that it wouldn't be further damaged in transit. I offered to pay for his time and he declined. So I figured this review was the least I could do to thank him. Cheers, Rich! Next time my computer breaks, I know what I'll do. read more

Very good 1st class service. Gets the the computer repaired in a day (2 days max) Will also does "Team Viewer" remote repair which I like. I hardly ever have to take the computer to his shop. Very Knowledgeable about the computers, laptops,phones. Does great work !!!!Prices resonable. read more

I am a full time grad student working toward becoming a teacher. A working computer is a must in my daily life. I was at an elementary school, preparing to go home when a child accidentally knocked my laptop off of a shelf. It took about a 4 foot fall and I should have known better than to place it there while gathering my things, but you live and learn. Fortunately, I had purchased a Square Trade warranty that covered accidents. My options were ship it to them and wait for them to repair it and return it, or take it somewhere locally and submit an invoice for reimbursement. Staying local allowed me to avoid the wait time. I called Two Brothers and explained my situation - my laptop no longer recognized its battery but seemed okay otherwise, except for a ding or two. I was invited to drop by that afternoon to diagnose it and discuss options. I arrived just after 1pm and was back out the door in 10 minutes with a solution. We ordered a replacement battery and I was able to take my laptop with me to use with the power cord while we waited for parts. The part came in 2 days earlier than I had expected. The repair didn't take long at all. I was without my laptop for about 24 hours but it would have been same-day if I hadn't been stuck in class until after they closed. I am so pleased with my experience and recommend Two Brothers to anyone needing computer work to be done. Fast, Friendly, Affordable, and I love that they support teachers! I hope I don't need to return, but if something comes up again, I know where I'll go. read more

I had purchased a malware and bloatware removal program online and the customer service rep tried to scare me into buying more security - said that even my entire network and computer were comprised. I called Rich and he helped calm my nerves that he could either fix the laptop itself of the security issues or I could replace my older laptop with a new laptop and a secure vpn. It was really reassuring to speak with someone who is honest and upfront - not just trying to direct you into buying things you don't need. read more

We are so happy that we found Two Brothers Computer Solutions, and more specifically Will. He is amazing! He made my old laptop better than new. He also was able to retrieve priceless photos off of two of our older laptops that weren't working at all and move everything onto my "like new" laptop. And he did all of this at an incredibly reasonable price. We were impressed by his knowledge and ability to come up with solutions we hadn't even thought of. I am not computer savvy at all and Will took the time to explain everything. He was so patient and just a really nice guy. I had so much anxiety going into the situation but he put my sweetheart and me at ease immediately. If I could give more than 5 stars I would. If you have a problem with your computer, don't waste your time anywhere else. I mean it sincerely. Go to Two Brothers, let Will help you. You will not be disappointed. read more

I got a very quick response to my email and was able to take in my laptop that day. I had a great experience here and was very kindly advised about some computer speed issues I was having. He was very honest and didn't try to sell me something that would really not be worth it in my case. I will definitely be back if I need anything else computer related. Thanks! read more

Rich was super helpful and quick. In total it maybe took me 5 minutes to fix my keyboard issue. The Highly suggest him for all your needs. I'm really impressed with the services. read more

I could not be happier with my experience at Two Brothers Computer Solutions. My computer had a nasty virus and since I have programs on it I use for work, I was in a panic to get it fixed quickly. I tried a bunch of scans myself as well as an online computer repair company that remote accessed my computer to try and fix it (and in retrospect, probably made the problem worse) and was having no luck. I spoke to Will on the phone and he seemed confident he could get it fixed within 24 hours. I brought it in and my first impression was that he was really a nice guy. Not that that really mattered, but always a nice bonus. 24 hours later, I was informed that my computer was fixed. When I came in to pick it up, I asked if he guaranteed his work (because the virus I had seemed to keep popping up even after it was seemingly removed). He said I could always bring it back or call him and he'd remedy any issues that weren't resolved initially. My computer is working perfectly, so there is no need. Will also went through and cleaned up the machine so it's running way faster and taught me a lot about keeping it virus free in the future. I very rarely Yelp unless the experience was polarizing - either really great or really bad. My experience here was fantastic and I really can't recommend them enough! read more

Review for: Two Brothers Computer Solutions Helped with an add-on card issue, they were friendly, showed attention to detail, knowledgeable, I would recommend them, though my experience with them was just that one time. While I was there I saw other people getting help including someone with a printer issue and the service was excellent. read more

Not only was the service fast and very affordable for a broke college student, but they were incredibly generous and kind. I have been meaning to write this review for some time. When my very important school data couldn't be retrieved the owner replaced a part in order to access the data, without charging me for this extra effort. I recommend them to anyone needing computer services, and will continue to come back for business. I can't say enough how impressed I was with them. read more

Incredible!!! One day turn over, cheaper than anyone else, Free installation of Apache Open Office, which I now love, My machine runs great and Will said that if I have the same problem I can bring it right back in. They really put in the extra effort. They will do a lot for 75 dollars. Trust me, this is the best computer repair in the city. Right next to Bushwhacker Cider. read more

2 Brothers is a wonderful Portland resource and my provider of choice for any computer need. Will is very knowledgeable and seeks to deliver the best and most honest solution to whatever the issue may be. He's resurrected my laptops twice already, and his precision and expertise make repairs more cost effective than simply replacing the machine. Would especially recommend for laptop power adapter and screen replacement. Thank you! read more

I just went to Two Brothers Computer Solutions with a wicked virus on my laptop a few hours ago... and I am pleased to say, I am writing this review on that same laptop right now! In just a few hours he had my laptop totally cleaned up, Java and everything else updated, needless toolbars erased, a new anti-virus installed, and he even installed firefox for me! It was all super affordable and an all around friendly experience. If I ever have a computer problem, I am definitely coming back here. read more

Second time as good as the first! Fast, super friendly, oober-qualified! One day service, cleaned, cleared up malware and install a simple program to notify me and block it in the future! All for less than $100! As a landscape designer that works out of my home, I can't afford to have downtime, even in winter! Don't bother calling anyone else! read more

Got in near the end of their business day, expecting to drop off my dead laptop for diagnosis. Instead, Rich spent about 30 minutes looking over my computer and eliminating potential causes. He ended up eliminating all the "cheap fixes" and leveled with me: it would probably cost almost as much to fix as it would to buy a newer, much better machine. He even did a quick price check on Amazon to see what pricing was like for general alternatives, and talked to me about data recovery options. Rich was very conversational and pleasant the whole time. After the 30 minutes, he sent me on my way without charging a dime! Awesome! read more

Will is excellent. Great customer support and service. He built my computer and it runs without a hitch. He also services my laptop. Bring your business his way and you will more than satisfied. GregH read more

I've taken my computer to Rich twice, and both times he was awesome. He is very honest and fair. He didn't even charge me the second time because it was a somewhat easy fix. He fixed it right in front of me! He could have taken advantage, but he didn't. He has a great work ethic. And he is always misplacing his tweezers, which is kind of funny. read more

My Toshiba Satellite laptop was not working correctly. It was moving extremely slow and the fan stopped working. I took it to Two Brothers in the morning. They had it fixed and working like brand new by the end of the day. Friendly employees and great service, I will return! read more

Great company! My laptop computer stopped working last week. I tried to fix it myself by watching YouTube videos, but nothing worked. I dropped off my laptop at Two Brothers in the morning, and they fixed it quickly. I was able to pick it up the same day. The owners are friendly and professional, I trust them to work on my computer! I will be back for more computer service in the near future. read more

Only computer place I use. Seriously, if you have computer problems, go here. Very reasonable price for the repairs, Will is straight forward with the costs and work to be done. read more

Fastest and most accurate work in the business. I am in no way affiliated with these guys. I've just had my computer worked on twice, for unrelated issues, and Two Brothers (in my case, Will) were faster, cheaper and more helpful than anyone else I've been to. Highest recommendation. read more

AMAZING service! I thought my computer was done for, however, Will was very gracious in taking the time to explain my options to me. He helped me decided the best options for my budget. I never once felt pressured or that I was just another customer like I have at other shops. The service was impeccable and I would recommend them to anyone needing computer repairs. read more

This was my first experience with a computer repair service on my laptop, which had slowed down so much it was useless. Two Brothers was honest about the turnaround time being uncertain as they had a number of computers awaiting service, but with all the positive reviews, I took it in. I waited a few days, then texted for an update. I was surprised at how much I missed having my laptop! I received a return text that the laptop was ready and that they had removed the virus that was causing trouble. When I arrived to pick it up, I was given great advice on what else I could do to speed things up (I had a program running that slowed boot-up to a crawl) and was notified that my hard drive might need to be replaced as several problems had shown up during their inspection. I was told the easiest, cheapest way to do this, and have a hard drive on order. These guys are incredibly honest, fair, capable and friendly. All the five-star reviews are justified! read more

I had a very bad customer service experience from Will, the owner of Two Brothers. It took about 6 weeks and 6 times of coming in to his shop to get my computer issues resolved. I came in because my cat had thrown up on the computer keyboard and the computer was not working. Will stated he would clean out the computer and call me in a few days. He did not call after a few days so I called him. He said it needed a new keyboard after the cleaning and he would order one. He ordered the keyboard which took several days longer than he estimated and when he received the keyboard, he told me he discovered the computer battery was dead too. He ordered a battery which took also many days more than he told me it would. I also had to call him days after he said he would call me to check and see if it was in. I had numerous experiences of him telling me he would call me and did not and when I called him he would tell me he was just about to call me. The first battery he ordered was a dud so he had to order another one that also took a week and a half supposedly to come in. In the meanwhile while I was waiting for a new battery he gave me one in his shop that just happened to fit my computer. It worked perfectly, but he declined to see this used battery to me because he had already ordered a new one. I thought it may have been my old battery that he pulled out of the box that maybe wasn't bad to begin with, but he denied this. Ultimately, Will never called me when he said he would, took 6 weeks to finish a job that should have been done in no more than 2 weeks, and refused to sell me a battery that worked in his shop that was sitting in a cardboard box, but made me pay for a new one which took weeks to get. I'm very dissappointed with his company and will definitely not be back. read more