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    Professional Reptiles

    5.0 (4 reviews)

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    1 year ago

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    2 years ago

    Although they aren't open every day for business they are so nice and friendly when I come in for supplies....I really like them ALOT.

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    4 years ago

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    5 years ago

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    Pet Supplies Plus Reno

    Pet Supplies Plus Reno

    (23 reviews)

    First time here!…read more Super friendly, super organized store and when you join (quick and easy) you get member pricing so I saved a little bit! Now that I am down to one small chihuahua dog (from a pack of 4, sad face) and I was mostly home cooking their food, adjusting batch cooking to one little one is taking some practice so I wanted to grab soft food for my little diva while I figure it out. They carried a brand I trust (FROMM) when I used to buy store bought and it was a great deal! This will be my go to over big box chain pet stores.

    Extremely frustrating experience with this store's autoship system and customer service. I called 5…read moredays ago to cancel my autoship because the app said "your team is already working on it," so I literally could not cancel it myself. The employee I spoke to kept insisting it should be done on my end even after I explained multiple times that the system would not allow me to cancel it. I also can't cancel my card from it because it says to cancel the order first. I later spoke to a manager who assured me the order would be canceled. Instead, today I was charged again, the order was never delivered, nobody contacted me, and now they've already scheduled my NEXT autoship for a month away while once again claiming "the team is already working on it." How is an order a month away already locked from cancellation? This honestly feels like a scheme designed to keep charging customers while making it impossible to cancel autoship orders once they enter their system. The lack of communication, accountability, and basic customer service is unacceptable. Do not sign up for their auto-ship services.

    Professional Reptiles - petstore - Updated June 2026

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