I made an appointment as a new patient today. Later, the staff called me and said that they would…read morelike to cancel my appointment so that they'd have more time to treat an established patient that has an appointment made ahead of me? What kind of business that treated their new patient like this? Second, they told me that they would not honor the $99 promotion advertisement posted on their website for new patient because I have dental insurance coverage. There's nowhere on their website staying this promotion is for uninsured patients. If I have dental insurance, so what? That's more money saved for my future treatments. I've just experienced bad vibe on my first impression about this place.

I am normally very nervous to go the the dentist and with covid-19 I was especially dreading it…read moresince I had to go alone. When I arrived, I was called back right away and was met with a super friendly staff and doctor! The dental assistant and dentist were very comforting and gentle when numbing me up for my filling. The dental assistant even let me hold her hand- which made me feel so much better. Over all great experience, wouldn't go anywhere else.

UPDATE: After getting my X-rays from Element and taking them to another local dentist. HE said I…read moredidn't need a deep cleaning (Had one in Nov of 2023) he was EXTREMELY thorough in explaining my teeth and how they were rated. With a bridge exception. I have all 1's..... I have maintained good dental health all my life. Beware of Dental Clinics that are only concerned about the money. Whether, you're out of pocket or have insurance coverage. Would NEVER recommend Element Dental to ANYONE!!!!

55 minutes later and the only thing they've done is clip the dental bib...I stopped coming because…read morethey take an extremely long time, EVERY time we come. The only convenience is that it is near the neighborhood. If you are expecting to be seated and treated within your appointment time, do not book here. If you got time to waste and live near Deerbrook, by all means book here.

Not only does this place do TERRIBLE work (my husband will have to have his tooth re-fixed by…read moreanother dentist) but they also lure customers in with low estimates then charge nearly double once the procedure is done. In all fairness, I should have known better when they make you sign at least five different documents stating that their pricing is an estimate only!

Had been 2.5 years since my last cleaning, everyone I interacted with was very nice and…read moreprecessional. I left feeling great with my cleaning and update on the health of my gums. What I didn't know was they also offer this new device to help with snoring and sleep apnea without those crazy long tubes and machines! I don't need it but my dad sure does.

My experience here was great! From the front desk all the way to the doctor and assistants,…read moreeveryone made sure I had a pleasant experience. I'm so glad my friend Marlon that works there recommended this place to me and my boyfriend for our cleanings. Doctor Mafla did a great job on my fillings, was very quick and made sure I was doing well throughout the entire process. The front desk ladies were able to squeeze me in for my appointments this week and answered all my questions amazingly. I recommend this dentist 100%, everybody here truly makes you feel cared for and heard. Thank you Innovative Dentistry!

Dr. Appel is the best dentist. He is honest, educated, kind and understanding. He will do what he…read morecan to help his patients and my family and I are very grateful! Thank you Dr. Appel

Humble Dentistry has to be, if not already, one of the top 5 dentists in Humble area. I've been…read moregoing to this location since Dr. Lunson started her practice and now under Dr. Appel. The customer service and care did NOT waiver with Dr. Appel and his team. The dental hygienist, Yaneth,his top notch with providing excellent teeth cleaning. I look forward to my checkups as I know I'm going to get A+ service.

Just left, place is not good. i have a bridge I need to have replaced. Bunches of forms, typical…read more Then they want you to pay in advance. i provided CC but told them i wouldnt sign receipt until served. They refused to serve me. So they won't be getting my business. Rude, and inflexible. i did ask to speak to management, but was refused. Been to 3 other more reputable dentists for consults about this bridge. NEVER HAD THIS tREATMENT ANYWHERE ELSE......

On many occasions, we've been inside the facility greater than 2 hours. My mother, with dementia,…read moreis literally still in the chair, from a 1:00 Appt, it's 3:28 at the time of this post. The facility is dirty, floors with bugs and God knows what wasn't swept up when they cleaned 3 months ago. The dentists are a revolving door. Once we have a good one, they leave. We'll be seeking more professional services that further align with the quality of care we deserve, and her insurance compensates for.

Dr Mark Green. One of my all time favorite dentists from when I lived in Texas (circa 2000). A…read morepatient, thorough, professional, highly skilled dentist who takes the time to properly care for your dental needs. My first crown was with Dr. Green and the entire process from start to finish was as pain free and comforting as anyone could make it. His support staff has always been top notch. I miss him. Don't hesitate to use Dr. Green for all your dental needs. A fine upstanding professional who does the entire dental profession proud.

He's as honest as they come! Fantastic dentist, and now my family and I all go there!read more

Very happy we found them. My daughter is 8 and was very…read morenervous. The hygienist was sooo patient and gentle. The dentist was great and didn't suggest any unnecessary treatments. Said her baby tooth is on watch for a cavity but we will check it in 6 months. Other dentists we have been to would have suggested fillings or caps right away!

Let me start by saying that Deerbrook Family Dentistry is my primary care dentist through my…read moreinsurance company. I had a huge hole in my back tooth that was causing me severe pain to the point I couldn't chew food, even on the other side of my mouth. I arrived and was promptly taken to the back, where I was cared for almost immediately. Saw the dentist and she told me she didn't think she could salvage the tooth and that it would require extraction. She wrote me a prescription for antibiotics and Tylenol 3 for the pain, as well as a referral to an oral surgeon located near the office. I scheduled the consultation (which apparently is standard when needing emergency oral surgery) for the next day at the other facility and was looking forward to having the issue taken care of quickly. An hour before the appointment time, the other location called me and informed me that they did not accept my insurance. So, I called back up to Deerbrook Family Dentistry for a referral to a place that accepts my insurance, only for them to tell me that Dr. Perez only refers patients to that specific facility so it would be my responsibility to find a surgeon to remove my tooth. Excuse me, but I don't remember going to dental school and meeting an entire network of other dentists and dental surgeons. As a matter of fact, I know absolutely ZERO people in the field of dentistry. How am I supposed to know where to find an oral surgeon, considering I don't have a rolodex full of all sorts of colleagues/dental professionals? More importantly, why on earth would my in-network dentist refer me to an out-of-network oral surgeon, knowing full well that my insurance wouldn't cover the visit? How does she not have another facility she can refer me to? The solution I was given was to find my own oral surgeon, set up an appointment, and then call back with the new oral surgeon's information so that they can then send a new referral to the surgeon. Mind you, the hole in my tooth is so painful that I can't even see straight, and I am now having to make my own professional connections in an industry that I don't even work in, just to get my tooth taken out because Dr. Perez only refers patients to one specific oral surgeon and can't be bothered to think of one other oral surgeon in the whole world she could refer me to. So my emergency tooth extraction went from a quick fix to not getting fixed for a month out from my initial visit. I just don't understand the logic behind her decision to send me to a clinic that doesn't accept my insurance and how the process has fallen solely on my shoulders. Like, what kind of primary care is that?

Nurse and doctor made us feel especially comfortable with our procedure for our newborn. It was an…read moreexcellent experience and would recommend to anyone!

It was our little ones first time. They sat us in a room the size of a closet for over an hour. We…read moreended up leaving after just sitting in there. I am not sure how they cater to kids and expect them to sit in a confined space for that long before even seeing a dentist.