The complex is great, most residents seem kind, and I love the creek…read more.. The management leaves something to be desired though. The manager is never there and the call box doesn't work a lot of the time, so it's near impossible to get something delivered. If you're not going to be there to open the gate, a new solution needs to be made. Leave the gate open, fix the box and ease of access, connect the phone line to a phone you'll actually answer. Also, the recycling bin is now locked if you don't have a key from the never-present manager you have to stop recycling here and dumpster all of it.

The biggest problem in this community isn't the HOA--it's the inflated ego of certain board members…read morewho seem to think a volunteer position somehow makes them the neighborhood sheriff. The resident in Unit 54 appears to have made it her full-time hobby to watch other people's lives instead of minding her own business. Rather than focusing on improving the community, she spends her time monitoring residents and looking for opportunities to hand out violations. What I've witnessed is an embarrassing display of inconsistent enforcement. I personally watched the resident in Unit 54 stand outside chatting with another resident, complimenting her dog, laughing, and saying, "I'll see you later." That resident then left her vehicle parked in guest parking for approximately two days without receiving a single violation sticker. No warning. No citation. No adhesive plastered all over her windows. Then there's me. I parked my newly purchased commuter vehicle in guest parking for one day while still having all 120 hours of authorized guest parking available. Somehow that justified slapping two violation stickers on my vehicle--one on my driver's side window and another directly on my windshield--forcing me to waste my own time scraping adhesive off my car. Apparently the rules change depending on whose car you're looking at. Even more interesting is the fact that my vehicle was parked directly in front of Unit 54, beneath a camera overlooking the guest parking stalls. None of her own vehicles use those spaces--they stay tucked safely inside her garage. It certainly gives the impression that watching everyone else's vehicles has become more important than applying the rules consistently. Let's call this what it looks like: selective enforcement. An HOA board member is supposed to enforce the rules equally--not play favorites, not target the people they don't like, and certainly not turn the neighborhood into their own personal surveillance project. If the governing documents only matter when it's convenient, then they aren't being enforced--they're being weaponized. I didn't buy a home here to feel like I'm living under the watch of someone who seems more interested in catching neighbors doing something wrong than actually making this community a better place. That's not leadership. That's petty. As the owner of Unit 58, I'm asking for a straightforward answer. Why was my vehicle cited immediately despite having all 120 hours of guest parking available, while another resident occupied guest parking for approximately two days without any apparent enforcement? Either there's a legitimate explanation, or the rules are not being applied equally. This HOA cannot expect homeowners to respect its authority when its enforcement appears arbitrary and inconsistent. Respect is earned through fairness--not through intimidation, selective enforcement, or someone acting like they're the self-appointed ruler of the parking lot. Watch how the resident of Unit 54 arrives home. The first thing she does isn't mind her own business--it's focus on my vehicle. She repeatedly looks at it, bottlenecks around the area several times, and only after satisfying her curiosity does she finally head back to her residence. To me, she looks visibly irritated that my car is parked in an otherwise empty guest parking space. I moved my vehicle shortly afterward because I was loading luggage. That's exactly what guest parking is for. I had all 120 hours of my authorized guest parking available, and there were plenty of open spaces. There was absolutely no legitimate reason for my vehicle to attract that level of attention. This behavior is exactly why so many residents feel uncomfortable around her. Instead of creating a friendly neighborhood, she projects negativity and constantly inserts herself into everyone else's business. She acts less like a neighbor and more like someone whose entire purpose is to monitor what everyone else is doing. Frankly, if she spent half as much time minding her own life as she spends watching everyone else's, this community would be a much better place to live.

They wasted 2 weeks of my time. Not cool. They stole the usual $45 and didn't contact me regarding…read moreapplication denial. I care less I won't be renting from them. I don't enjoy people wasting my time.

called multiples times about them overcharging me online since 2023. They said they were going to…read morecall me back. over a month passed and nothing. Since the difference was $100, I decided to write them a letter and include all proof. The payment receipts, the paper bills, the online bills, pictures, phone logs etc. I did not include those $100 in the last bill because it was the difference I overpaid, therefore credit. Instead of helping me, they messaged me threatening me that if I did not pay those 100$, I was going to get charged a late fee. They never addressed nothing I had been complaining about. they dismissed my concerns. They asked for photos of my vehicles, which I sent ! They have not fixed my problem or how they are overcharging me. I can already see the online bill and nothing has been fixed. Alex needs to get their things together along with the receptionist who answers the calls and does not return phone calls. Very poor service

Two-year update!…read more It's been two years since we purchased our home, and time sure does fly! Keith reached out to us and helped us get out of a pickle that my husband and I found ourselves in. He was able to find a solution, and the refinance process went smoothly. Thank you for not forgetting about us over the years. We truly appreciate you staying in touch and helping us find a solution when we needed it most! We are so grateful for all of your help.

I am now officially a first time homeowner thanks to the great help of Keith and team. After…read moresearching for many years, I finally found the right place to call home and could not have done it without Keith and his team's help. They worked diligently to help me close within a shorter timeframe, and Keith specifically answered all my questions along the way. I truly appreciate his patience with me over the years and would highly recommend you reach out to him for any future home loan needs!

I have had nothing but great experiences with this management company! They are extremely…read moreresponsive and take the time to address issues. I have had a few encounters with CMS. The first was when I initially moved into my home. There were some loose wires that needed to be taken care of because they were dangling. They reached out and gave me ample time to fix the issue. They also provided me with materials to complete the work. The second time I had to deal with them was for roof repair. They had someone come out the very next day to fix the damage. The other times were for architectural approvals. They were always very responsive and pleasant in communication. My assigned Association Manager is Brenda. She is very helpful and attentive. I would definitely recommend CMS. Keep up the great work! Dave

I've lived in the Bouquet Estates for 22 years and can honestly say their management style isn't up…read moreto par. Last summer they painted the condos and took down the lights in the driveway and still haven't replaced them with new ones. Also they took down the addresses and a painter painted an address on a piece of wood and stuck it in the ground in the front area. It's good that no one has called the fire department or police because they would have a hard seeing in the dark. I complained to Yvonne Neighbor of CMS Managememt and it upset her and she sent me a letter saying I had ten days to paint my patio trim or I would be fined until I got it done. Felt this was harassment on her part because she sent a picture of the patio and it wasn't even my patio. This was about two months ago and still no progress on their side. A board member is testing out the lights they want, and that was about 3-4 weeks ago, so she can say her driveway is lit up but no one else's lit up.

I've been living at Paloma for over two years now, and when the time came to decide whether to move…read moreout or upgrade to a bigger apartment with my sister, we honestly couldn't imagine going anywhere else. That alone says so much about how much we love living here. I truly feel safe and secure in this community, which is such an important thing for me. The staff is incredibly kind and helpful. They always greet you with a smile and are patient whenever you have questions (or call them multiple times like me.) The office gals, Leah, Allison, and Jackie (and I know there is another floater but I can't recall her name right now) are especially sweet and understanding, which makes such a difference in my experience here. They take the time to plan different events for us as residents to help build community and I love and appreciate that so much! Maintenance is also amazing..always timely, professional, and so helpful. We absolutely love Gus!! He's the best and always makes sure everything is taken care of quickly and with care. Paloma really feels like home to us. We're so happy we chose to stay and upgrade instead of leaving. Highly recommend living here!

I am an insurance agent and needed specific information on the building itself for an insured's…read morediscounts. They knew that I was not a potential renter, yet treated me with respect answering all the questions I had. I truly appreciate their professionalism and courtesy. Sarah @ TPG Insurance

Update: the crappy neighbors have long since moved away and the quality of life has increased! No…read moremore worrying someone will steal our packages, no more shady people hanging around our unit, and much better neighbors have moved in. MW is now a better and nicer community to live in. ******************************************************* My husband and I bought our condo here one year ago. We decided to buy over continued renting in order to have equity and invest that into a future single family residence. Mission Woods was what was in our budget at the time so we settled on this complex to buy. We've been back and forth on whether it was the right decision or not. I don't know if we just drew bad luck with our neighbors or if it's like this throughout the complex but we've had several problems with ours including stolen packages. Luckily, we were able to put a stop to it by confronting the culprit's parents face to face. From what I've observed, most of the apartments/condos are not inhabited by the owners, but rather by renters. This makes it less likely they're as invested in the complex as owners. The complex is nice with a tennis court and pools. There is ample parking for residents and guests. It has the potential to be a really great place to live, but there has to be greater effort put into the observation of the HOA rules and landlords being held accountable for their tenants. We just want to live here long enough to save up and sell and buy a single family home.

My husband and I went through the process of buying a home from agent Chris Cervantez and the…read moreexperience was regrettable to say the least. Chris first attempted to sell us a house that we believed to be overpriced. My husband and I passed on the property and then asked the agent / developer if he had any additional properties for sale, and he said "No". But it wasn't long before we came across an even better property that was newly built and for a lot less. Then to our surprise, the 2-story house was also owned by Chris. After our offer was accepted, my husband and I contacted Chris and asked him why he didn't inform us about the new house that was available. Chris said in an irritated tone, "It slipped my mind". Seemingly embarrassed, Chris became angrier due to being confronted or caught. Despite how polite my husband talked to him, Chris was disrespectful and continued raising his voice and speaking over him. Chris told us that he would call us the next day, but he didn't. Though he accepted our offer for his house, he would end up not keeping his word. I am not in a hurry to buy a home and have nothing personal against Chris. I just wanted to tell our story because I believe it is a cautionary tale for others. Good luck!

This is our 2nd time working with Chris! He helped us buy our first home in Pasadena, CA and then…read moresell the home once we relocated out of state. He communicates very well and comes very highly recommended!

David and Sunshine always do an amazing job and they have great customer service!…read moreThey always communicate with their customers all along the way! Very knowledgeable and professional! Great personalities and I would highly recommend this company !

As the successor trustee to my dad's estate, and living out of town, I needed someone to help sell…read moreand clear his home prior to sale. There are a lot of things in life you only do once or twice, and the first time doing it can be a huge learning process because, well....it's your first time. A wedding, raising a child, buying your first home, picking your pokemon go team, etc. Well, going through your dad's home and preparing it for close of escrow is one of those things. THANK GOODNESS there are companies like Grasons Estate Sales. Initially, I reached out to my realtor to get their advice on what to do. They said they could help me find someone to just literally dump everything in my dad's house. It would have costed me $3500 to do so. But I thought that would be such a waste, as I wanted to sell or donate as much of the items as possible. That's where Grasons Estate Sales came in. Initial consult, they came through and looked through the home, explained their process, and gave their initial impressions. They come in a couple days ahead to prep the home...put up some tables to line up your items and stuff. Then, they run the estate sale in your home for a couple of days over the weekend and take a % of the sales. Then, they (optionally) can dump everything you don't want. Or, you can arrange something yourself. You just pay them for their time/labor. Essentially, you are using the proceeds from the sales to help offset the cost of clearing out the home. Turns out, I came out slightly ahead after everything was said and done! Imagine having to try to sell items by yourself. You know how flaky those Facebook marketplace people can be. It would take literally weeks/months to sell items yourself in the time Grasons Estate Sales took. So much time and headache averted! I'm totally satisfied with the job Grasons Estate Sales performed. As I mentioned earlier, I was out of town, so by the time the estate sale happened, I was already gone. So, we communicated via text for everything, and their PM, Sunshine, was on top of things to send me progress photos and receipts of the sold items. Oh, and they were honest enough to even tell me they found $7 in one of my dad's drawers, and returned that to me! Really chill and honest company. Couldn't recommended enough!

The trees in Summerplace were trimmed, butchered, by people who know nothing about trees. They were…read morestripped of every branch, every leaf and then topped! They have sprouted very few leaves. I was told by a representative from Lordon that they are arborists which is not true. The trees are 50 years old. My family moved here in July, 1976 and the trees were here then. If you email the rep at Lordon about an issue you get no response.

Began as a starter condo our 1st home. Thought it be a starter home, stepping stone to a bigger &…read morebetter home. We Never left!! 22 yrs later we've settled on this will be our forever home. It's quiet, landscaping, Pool, basketball/ tennis courts & walking paths are well taken care of. Great friendly neighbors watching out for each other. Always felt safe & comfortable. Home Sweet Home!

Absolutely hated this place They are for sure going to…read moredouble charge you when moving out You are going to regret moving there Terrible management, they are going to blame you for everything that happens instead of helping you out Lived there for 2 years and they were charging us more every month SAVE YOUR MONEY YOU CAN DO BETTER

Plum Tree has been a really nice place to live. Julie is very nice and friendly, and the neighbors…read moreare nice as well. I have actually lost my wallet around here and one of the neighbors returned it to Julie to give back to me. Amazing! Love that it is very convenient -- a 15 min walk to the village. Maintenance is great -- they are quick to fix problems. My washer was leaking and of course it had to be a Friday at 4:40 pm, but someone came to fix it immediately. We are moving out of California for work but we will miss this place!