Excellent service. This is the third or fourth time I have used them in the last 10 years, and the…read moreservice is consistently good.

Had an in-depth and very helpful discussion with whomever answered the phone. Agreed to set up…read moreregular service. The first service included a full home inspection, which was scheduled about 6 or so weeks out for today. I did not receive a confirmation of the appointment so telephoned the office this morning. The company has no record of me. Instead of apologizing for an unfortunate error, the person who answered the phone blamed me, saying I probably booked with another company and didn't remember. There was no offer to try again, in large part because the person did not know what services are offered.

Yellow jacket outdoor nest treatment. From first contact to completion all went well!read more

Excellent. He knows his stuff. I tried to eliminate a rodent problem we had, traps off of Amazon…read moreetc. Didn't work out. Jeremy figured out the access points, sealed them off. Problem seems to be gone. Price is fair, and I would highly recommend. Also he shows up when he says he will on time. I appreciate that very much.

Overall, Super Attic Solutions has done an outstanding job from start to finish, and I'm happy to…read moreshare my experience. First, my work started with Tom, a great gentleman who showed up right on time, thoroughly inspected the house, gave me all the details, and walked me through the entire process with patience and clarity. He made sure I understood every step and worked hard to get me the best deal possible. His professionalism set the tone for the entire project. We then had two days of work scheduled. Both project managers, Eric and Greg, were wonderful people. They were attentive, communicative, and did their absolute best to keep everything running smoothly. I really appreciate how well they coordinated the work. The crew overall did a fantastic job -- they worked clean, were respectful of our home and space, and showed up on time every single day. You can tell they take pride in what they do. What truly sets Super Attic Solutions apart is their sense of ownership and level of commitment. They didn't just finish the job and walk away -- they followed up not once, but twice to make sure everything was top notch and that I was fully satisfied. That level of dedication and care is rare to find. You can tell this is a company that genuinely stands behind their work and treats every customer like they matter. For an $8,000 investment, that kind of commitment gives you real peace of mind. I would absolutely recommend Super Attic Solutions and will be using them again in the future. Five stars well deserved.

Giving 1 star because the crew that did the labor did well, and the service wont let you put 0…read morestars. We chose Super Attic Solutions based on their strong BBB rating, positive reviews, and the sales pitch that emphasized thorough follow‑up and post‑project support. We received three quotes for our attic and basement work; Super Attic Solutions was not the cheapest, but the promised inspections and customer care were the deciding factor for us. The crew that performed the work was respectful, efficient, and left the space clean. However, everything that happened after they left has been the opposite of what was promised. The sales rep assured us that an "inspector" would return a few weeks after completion to verify that: No rodents had re‑entered the home All work met code Any questions or concerns would be addressed He even mentioned a 6‑month follow‑up to ensure long‑term satisfaction. None of this happened. When I asked the project manager to walk the space with the crew, he was hesitant. I'm glad I insisted -- four ceiling lights were sealed incorrectly and left hanging an inch from the ceiling. I was told an "inspector" would come fix them, so the crew left and I was left with blue tape holding up my lights. A week later, our AC wouldn't shut off. I discovered the furnace (located in the attic) had been wrapped in insulation -- a fire hazard and not to code -- and no clear path had been left for HVAC access. When I called urgently, I was asked to send photos and then told a "supervisor with tons of experience" reviewed them and everything was fine. It wasn't. I had to pay an HVAC company to confirm the hazard, and only then was I told they might reimburse up to $500 because they didn't think they could send someone out. When the "inspector" finally arrived, they were not inspectors at all -- it was two members of the original crew. They fixed the lights (well no disrespect) and removed the insulation, from the furnace just laying on the air ducts. However, as we were communicating via technology translator, I could not get any answer to any questions and was told to call the office. Since then, I've left multiple messages through their AI system and sent two emails. I have given this company over 4 weeks to uphold the customer service they say they hold themselves to and I still haven't gotten a single phone call, let alone an "inspector" to look over the work, but they my check cashed. Bottom line: The initial work was fine, but the promised follow‑up and customer care simply do not exist. Once the crew leaves, you are on your own. For the price we paid and the safety risks involved, this company is not worth the money read less

They came around 7pm to our home, when we were preparing dinner. We asked them to leave us a…read morebusiness card while we think on it. They insisted we sign up on the spot, said our neighbors were using their service, were doing a special group offer since they were already going to service our area the next day. Showed us their reviews on Google. I was an idiot, and signed up. It's a $199 cancellation fee. $156 per service, quarterly. 12months requirement before you can cancel without incurring the fee. Not impressed by the first service - didn't seem thorough enough for how much they are charging.

Apparently this company has an issue with trespassing and respecting people. I'm surprised they…read morestill engage in this practice because for the life of me, I can't imagine anyone would fall for this nonsense. I guess they tell their staff to ignore no soliciting signs, and I brusquely told the representative he needed to leave immediately because he was trespassing and he knew it. The God bless you he threw in my face as he walked away earned him no points. HE KNOCKED AND RANG THE CAMERA DOORBELL! Do better Miles.

We've used Keith's service twice now, for different bee problems on our property, and it's always…read moregreat to work with him. He's responsive to calls, knowledgeable, and doesn't upsell us to products or work we don't need. He's also just fun to chat with! I would trust working with him for any pest issue, and would highly recommend him.

I've been a customer of Simple Pest Control for nearly two years. When I first started using the…read morecompany, the owner Keith was professional, informative, and respectful. Unfortunately, that changed over time. This spring, I was informed my pricing was increasing because he was restructuring his pricing as he worked to grow his business. On the subsequent visit he informed me he was again changing his pricing structure and increasing prices. As a loyal customer, it felt like existing customers were simply paying more to help finance that growth rather than being valued for their continued business. Towards the end of May, I paid to have my home treated for ants. Initially, I only saw an occasional ant afterward, but within a few weeks, I was finding groups of ants in multiple rooms throughout my home. When I contacted Keith, I expected the issue to be addressed. Instead, I was told that Simple Pest Control does not guarantee its work and that I would need to pay for another treatment. He also stated that his product takes one to two months to become effective and that pest control companies don't offer guarantees for ant treatments because ants are so pervasive during the summer. This directly contradicted what I had been told during previous visits. In the past, Keith assured me that if the treatment didn't resolve the issue within a couple of weeks, he would return and re-treat the affected areas at no additional cost. After I pointed this out, he eventually agreed to perform a one-time "courtesy" re-treatment. The customer service during this "courtesy" visit was even more disappointing. We had agreed on a 2:30-3:00 PM appointment window. At 1:06 PM, I received a text stating he was running early and would arrive in 20 minutes. He never asked whether I was home or available. I happened to be grocery shopping and had to abandon my cart with the store manager and rush home. As he was finishing the treatment, I explained that if he was going to arrive more than an hour early, he should at least confirm that his customer was home before showing up. His response was, "I don't need to ask my clients anything. I'm doing you a courtesy. I'm not going to plan my day around you. I'm not even getting paid for this, and I'm too busy to stop and ask you for permission." I'm not quite sure how he plans to treat the inside of a home if the homeowner is not home... At that point, I asked him to leave my home. After this experience, I contacted several other pest control companies to compare their policies. Every company I spoke with stated they stand behind their work and would re-treat the same pest issue if it returned shortly after service without charging the customer again. They also advised that their treatments begin working immediately rather than taking one to two months. I ultimately chose Pest Fighters because they offer a service guarantee, reasonable pricing, effective treatments, and products that are safe for household pets. My experience left me with the impression that Simple Pest Control is focused more on growing its business and raising prices than on taking care of the customers who helped build it. Between repeated price increases, the lack of any service guarantee, inconsistent explanations about follow-up treatments, and disrespectful customer service, I can no longer recommend this company.

Tanner was patient and thorough to examine the rodent problems I had in the garage entrances. He…read morechecked all the corners and went to check the crawl space for other signs of possible issues inside. With his service I felt the problem was under control and would continue using them for regular checkups.

Wow wow wow... James was a miracle worker earlier this morning. We had a bit of a complicated…read moresituation we found ourselves in and needed service ASAP. We had a dead rodent that was stinking up our home and multiple events and bdays planned for the next couple of days. Most companies were charging an arm and a leg for a one-time service or they required us to be on a monthly subscription with them. Eastside Exterminators were able to not only do a one-time rodent removal but also schedule a follow up inspection without us being on a subscription AND they were able to do it TODAY AND they did it all at a fraction of the cost that everyone else was quoting us. Cannot express how grateful I am to James and Zach and the rest of the crew for moving heaven and earth to make sure we were taken care of. Thank YOU!!!!!!

Quick and affordable. Their people are also very nice to talk to. Thanks so much and we'll be using…read morethem again if needed.

Very poor company not in operation anymore, it now is Fikes. I booked services through Sound Pest…read more Spoke to the GM through yelp who described the service. Charged me $300+ for Flea control. The person who showed up was not with sound pest but was with Fikes. He spent all of 5 mins walking through my house and sprayed an aerosol can that costs I believe $29.99. He did not spray in under or around anything. This was also not the description of service that was provided to me through yelp. I called to complain immediately after. I have also called to talk to a Manager multiple times. They always state they will call me back and never do. It might have been a great company before it was sold but do not let the historical positive reviews fool you this is not under the same management as before. Go somewhere else for service.

We have had them servicing our property for years and for the most part no issues-we did have one…read moreperson who inadvertently got muddy greasy footprints all of our back covered deck and my husband almost cancelled service but they promised to be careful on future visits. We had Joshua come out today and he was not only really respectful and careful (no muddy prints on our back deck.. we have a small house and use it to extend our living space) but noticed the little details like noting an animal might have gone under our front deck and our son piercing a window screen with the gate.

Amazing, fast & honest service. Todd came out within a couple of hours because he knew I was…read moreallergic to bees, assessed the situation and said that he thought we fixed the problem ourselves but to call him if not. He did not charge us for the visit. That's above and beyond great customer service!