We have had Surefire Pest for a long time. The staff are always helpful and friendly. They have made recommendations on how to protect the house from pests. And we have not had rat problems since we implemented the recommendations. Recently they changed to no longer have a way to call in for service. Now you have to text or email. For some reason recently when we had an issue the text for help did not go through. It wasn't until we emailed that we heard back. So be aware if they are not responding there seems to be something up with the text service they have and an email is a great way to get them. read more

Great service and knowledgeable. Came out to my home very quickly suggested things I can do around the house while addressing the wasp issue I was having. Will use them again for any further things that come up! read more

Nothin but positive things to say about this group! I've worked with Surefire in the past on a rental, they were prompt, effective and very nice to work with. They took care of the problem for a very fair rate, went over their plan of action to resolve the issue, answered all my questions and didn't try to scare me or up sell me on plans or extra visits. In recent times they have been a very helpful resource with other properties about questions and concerns I had. They are very clear with what they think is the best plan of action and they don't shy away from letting you know (as long as you feel comfortable) if it is something that you could take care of yourself. read more

My husband and our roommates are currently living in a house and a couple months ago we noticed small black ants in the back of the house. While we tried to do our best our landlord called out Surefire and they were able to be out later that week. Mario was very knowledgeable and made that we all understood what he was looking for and why he was recommending the services that he was. He even offered to check for rodent activity and gave our landlord suggestions on what to do to better seal the home and prevent any rodent activity, and never pressured her to sign any agreements. Overall our experience with Surefire was top notch, and we have noticed a major decrease in ant activity, and we are very pleased and will call them back if we ever need them in the future. read more

UPDATE: I cant believe one person carries this team. I use to be very happy with this company but ever since Eric left, I did not get the same customer service. I cancelled my services shortly after. read more

Eric is the sweetest most patient man on the planet. I have been a total spaz about appointments and having the inside of my house treated because of my senior cat. He is so great! He gave me options and really talked things out until we came up with a plan that worked. They have a 30 day warranty, which is so great and gave me a lot of peace of mind! I love working with a small family owned business where you know the people really care! Looks like I've found my new extermination company!! read more

Great and honest service (even as the "solution" got delegated to actually preserve and relocate the bumble bees from within our bedroom wall). From leaving a request in the middle of the night through yelp, to their response in early morning and assessment and estimate in the mid-morning, Drew was very quick and professional. He stopped by and identified my "wasps" as bumble bees and suggested option to "relocate" them through a different service instead of killing the precious pollinators... So "Jerry the Bee guy" has moved them out this afternoon. Thanks again to Drew for perfect service, for quick response and helpful consulting. IF I ever have another pest problem, Surefire will be the first to contact. read more

Requested a quote for mole services and got a reply within minutes. The information that Surefire provided made me confident that this is a company which pays attention to detail and is extremely honest with customers. They warned me that miles are tricky to tackle and didn't over promise. I appreciate this honesty and professionalism. I will be keeping them on the top of my pest control list. read more

Drew came out and addressed our concerns of what we thought was a mouse/rat problem and explained it was actually bats and explained how we can fix the problem ourselves if we so wished. He was a really nice guy with loads of knowledge and I am so happy we called Surefire Pest Solutions before anyone else. read more

Drew at Surfire Pest Solutions was a lifesaver in quickly evaluating our carpenter ant issue around our house - which we needed to address as we're about to put our house on the market. The last thing we needed was for this issue to show up on a home inspection report. I sent email after reading the positive Yelp reviews. Drew responded early the next morning and was able to fit me into his already busy schedule that same day. His email & phone communication was responsive and thorough, and his diagnosis of the ant situation, and his on-the-spot treatment recommendation was easy to understand. The first couple of days after the treatment saw lots of ants falling victim to the treatment, and seven days after the treatment, the ants are GONE! Peace of mind at last. My wife and I couldn't be happier with Drew and Surefire Pest Solutions - thanks so much for helping us out! read more

. Drew came out to solve our ant problem, after spending a little time with questions and looking around, he determined that his service was not need at this time, but if the issue came up again he would be out here. He would not accept anything for the service call, just my promise to call him if needed in the future. For me it's another great example of why working with our locally owned companies is so rewarding read more

Hands down the best pest control company in Snohomish county . We had a wasp problem in the wall that was discovered on a Wednesday night. When the opened Thursday and I was able to explain the extreme urgency of the situation since it was our master bedroom wall, they were able to squeeze us in Friday morning. We instantly noticed a difference and have not seen any activity since. The fact that they came out immediately when the wait time was over a week, speaks volumes to their incredible customer service. I highly recommend Sure Fire to anyone! read more

I am really happy with this company. First of all, they are super kind and super patient. When looking at options for removing wasp nests, I did not want a solution that will kill bees. They told me they be careful with that, so that was the first good news. They were quick to come by and showed up on time. Super respectful, and honest. The guy that came (sorry I did not catch your name, but you were awesome) checked everything, and not only that, he took the time to explain to me what should I be looking for in the future. Once we were done, he even walked around the house checking for other signs of pests that we should be taking care of. There was nothing, so we didn't need to do anything else, but I really appreciate him taking the time, not rushing, explaining everything, being kind, patient, educating me and not making me feel like a fool. If we ever have an issue, or if someone ever asks me about Pest Solutions I will totally recommend them. Again, thank you for your amazing service. read more

What a fantastic experience! I don't think I've ever worked with a company that was so concerned with providing their customers with the best. The owner, Drew, is a total professional and extremely knowledgeable. I referred him to a friend and he went out the way for her to solve a very difficult pest issue. Their prices are very reasonable, far less than other estimates I received. I just can't say enough about the quality of both the service and the work that was done. I have and will continue to recommend Surefire to anyone in need of pest control read more

Had some ants, they sprayed some stuff, and they are gone for now. Super knowledgeable and friendly.

I love these people! I have a "bee situation" last summer and they came out asap and took care of it, and even looked around for any other signs of pests. When I call, Alex is super quick and efficient at finding a resolution to my questions. I signed up for a 1 year service agreement, everytime they come to perform the service they give me a little knock on the door to let me know "it's just us", I really appreciate that. They refill our rodent box-thing, something almost necessary living in Bothell with all the new construction and dry crawlspaces for rats to nest in. I'm super happy with these guys and would highly recommend! read more

I've been waiting months to re-carpet my house, and when the crew finally got started, they found ants in the basement. I was afraid it would throw off the schedule, but Mario from Sure Fire came right out the next morning and took care of the ants. The crew finished the carpet that afternoon, right on schedule! Thanks, Mario and Sure Fire! read more

Surefire did an excellent job! They performed an eval of our residential pest situation, then came out and sealed our house [attic and crawlspace] to prevent future rodent infestation. Their treatment, for our house, was simple but effective. The office staff was also very efficient in scheduling the appointments. Give Surefire your business! They're local, prices are very reasonable, and they don't try to upgrade you to a high-priced plan; they give you what's needed for your situation. read more

Eric is the associate of this two man outfit. I asked Surefire to come out and evaluate the rat issue that we had before we sold our house in Edmonds. Their costs were reasonable, and Erik's knowledge, professionalism and positive attitude helped to find realistic solutions that were not the most expensive ones. I'm glad that I hired Surefire because they did an excellent job, and I also supported local business. They even offered to send out any documentation to prove to the inspectors that the problem had been addressed. read more

I'm very, very satisfied with Surefire Pet Solutions and highly recommend it. We had rats in our crawlspace and I was very worried they would get into the house because I could hear them right under my feet. Drew responded to my emails and scheduled a visit right away, and Eric did a great job sealing the house and setting up the traps. I could still hear some commotion in the crawlspace the day Eric was here, but no more since. I know the rats were trying to get into the crawlspace from the outside, because I could hear them scratching/chewing, but they couldn't get in. The last 5 days or so, no sounds from the outside either, so I guess they gave up. read more

First time using an exterminator. Couldn't have been more pleased. Mario was efficient, clear and easy; additionally, he was very thorough and pleasant. There was no pressure sales talk. Highly, highly recommended! read more

This company is amazing! They are not only very responsive but incredibly knowledgeable about pest issues. They have given a ton of helpful advice. They were able to resolve our rodent infestation swiftly and we have continued a trapping program with them over the past couple months. Mario, who is servicing our home, is extremely friendly and thorough. Highly recommend! read more

We called yesterday wondering about some ants we had found, and coudn't be happier with our decision to call Surefire. Mario arrived this morning, extremely friendly, and incredibly knowledgable. After taking a look around, he gave us tips on a few things, advised us not to take any measures at this point, and then gave us a ton of information about ants in the area. His friendliness and expertise will make us sure to use this company if any more help is needed in the future. read more

Surefire is an honest, excellent, and trustworthy pest company that I will continue to use and refer to others. Eric came out to do a free inspection and look at our crawl space/attic/outside entry points. He was friendly, ON TIME, patient and very knowledgeable! Despite there not being any active critters, Eric was honest and didn't try to over sell us on anything, but recommended a few things for preventative maintenance. Will use again in the future! read more

I was called Surefire Pest Solutions to investigate sounds coming from the attic. They were able to send a representative out the very next day. Eric conducted a very thorough inspection of the house, and mentioned that the sound we were experiencing was probably a raccoon on the roof, and that they could set a live trap, but it probably wasn't necessary (I appreciate them not pushing services). Despite spending close to an hour of their time, the inspection was free... other places quoted us for $250 for just an inspection. All in all, amazing service. Will definitely call these guys again if something else comes up. read more

Drew came by today for the follow-up. Friendly, knowledgeable, efficient and on time. These guys are great - whole-heartedly recommended!

We had a great experience with Drew this week dealing with some fungus gnats. I called him right before 5pm one day thinking I would get a voicemail like I did with all the other companies. Instead, he answered and told me to email him some photos. We went back and forth trying to figure out the problem and he showed up for a complimentary inspection the next morning at 9am (and was actually early!). Great service, I highly recommend. read more

So many glowing reviews! Can you blame me for being extremely disappointed when they called and left a message: "um unfortunately right now are unable to take on any new rodent work; we are a small company um so unfortunately we're not able to help you with that at this moment thank you have a good day..." OUCH!! read more

Excellent, Honest Service! Drew really takes his time to get to know your home. We feel comfort in knowing, he will keep our home safe from pests. read more

Drew is the best!!!! What we thought were fruit flies he diagnosed as fungus gnats. We had beenivinh wyth these for months and were so perplexed why there were fruit flies hanging around in December. He considered it a free consultation but now we have a pest control guy if anything happens in the future! read more

Drew wasn't equipped to deal with our rare breed of subterranean termites but spent time on the phone diagnosing our issue and referring us to a different company to help. He was professional, friendly, honest and open. read more

I discovered an infestation of sorts. I contacted my former company in panic, and they were unresponsive. I discovered Drew and Surefire through Yelp, and he is just the best! Drew quickly reached out to me, listened to my problems, and correctly identified the pests as clover mites. He even came out on his day off to do the treatment and thoroughly inspected my house for other potential problems. With a background in entomology, he's very knowledgeable, so I know my house is in good hands. read more

Extremely fast and responsive. I was attacked by wasps in my yard without having seen a nest. Drew was able to come and identify the ground nest and kill the wasps within a day. I was able to coordinate all of this via email and did not even have to miss any work. Very professional and would highly recommend. read more

The gentlemen that came to my house with kind and very helpful. They didn't want to over treat my home (neither did I) and we came away with a really affordable course of action. I appreciated their candor and knowledge. I am so glad to have found a great pest company. I hope I don't need to use them again, but I will NEVER lose their card. Very grateful. read more

Surefire guarantees its service, and they stand behind that guarantee. We had to have them out twice before the ants in our house were fully eradicated, but they provided the service with a smile and they were very thorough. We have had no problems since their treatment almost 3 months ago. Also, they were quite patient and professional when I did not understand part of the contract at first, explaining everything to my satisfaction and then coming through with what they promised. Scheduling was prompt. read more

Drew is very knowledgeable, friendly, honest, professional and efficient. He's also very patient and answers all of my questions. I've been very pleased with the work that he and his team have done for me. I highly recommend this company. read more

They do a good job taking care of insect and rodent problems. Exterior rodent traps seem to be enough to keep the rodents out after they sealed the holes in the siding. We haven't had any issues with ants and spiders since they've done the exterior spray and spider web/sac removal every other month. Very professional and friendly. read more

Surefire pests was awesome. Drew is very nice and conservative. He came out to figure out my issue, but didn't charge me for the initial visit. I decided to go with a rat and bug plan. Very reasonable and won't sell you something that you don't need!! Highly recommend this small business. read more

Surefire Pest came out to do a free rodent inspection. Eric was amazing, really kind, knowledgeable, and respectful. Great communication. Very timely. He was no pressure and really reasonable about the situation. So 5 stars for this service. I will definitely call this company again in the future. read more

Excellent service! We were having some trouble removing a wasp nest in a difficult to reach area in the front of our house. Drew took care of it quickly. We would use Surefire again and recommend him to others! read more