I bought a 2014 Honda Odyssey EX-L in April oc2024. In February the vehicle died while I was on my way home from work. Geico towed me to my mechanic. After being at my mechanics for 15 days I was advised that the engine is not getting any compression. OK. On March 15th I had it towed to BRONX HONDA where it ​this day 10/08/2025. Called them up never ending ringing was the result. Never AGAIN read more

Run don't walk away from these guys. Everything was great until I took possession of the car and it was no longer great. They delivered it with lights on the dashboard most importantly the engine light and tire pressure light. Told me to take it to auto zone whatever that is and they would turn the light off. I ended up spending almost $1000 to fix and they offered me no compensation to off set the cost. Not even a little! They said I should have brought it to them to fix for nothing even though they had the car 1 week from when I originally saw it. Very disappointing and mad at myself for taking possession of the car. They already had my money and I felt trapped. read more

Only reason I'm leaving a one star is because I have to leave a comment, if not this company will receive zero stars, wouldn't recommend. This dealership is a joke. Went and purchased a Ford transit connect. The car was in the dealership getting fixed longer than it was in my possession. When I finally, got the car for the second time around(all the items that was supposed to be fixed wasn't fixed but it was more cosmetic issues and the mechanic fixing it wasn't back from vacation and the part that was ordered didn't arrive yet). I decided to take it on a short road trip to get my inspection, Keep in mind this is the first time in 1 month since purchasing the car that I had it more than 72 hours. About 30 miles into the trip while on the highway, the car started smoking and making weird noises. I Called AAA, had to get the car towed from PA to NJ. Project one had my car sitting in their lot for 2 weeks, with no communication. I had to call them, just for them to leave me on hold and never get back to the phone. I then called the next day, and then was transferred to Kevin. Very unprofessional way of handling a customer. Fast forward to today, the vehicle needs new transmission. I asked for my money back Kevin said I can't get my money back and I purchased a used car with high mileage and "this should be expected." The most he can do is bring the cost of the transmission down to 2K. This is nonsense, the car has been in their possession longer than mine, I was sold a bad car and instead of taking the costs they want me to pay. I will need a refund of my 13K, they will have to fix the transmission and take care of the costs or I will be contacting my lawyer. read more

if i could give them negative stars i would,!!!! worst purchase ever!!!!!!! the car i bought has had the check engine light on since i bought it, they answer my calls and manager keeps ignoring me. the lady jessica or what ever her name, is very rude and does not want to help at all! stay away from this dealer my name is osvaldo hernandez read more

This was the best car buying experience I have ever had, period. No BS, I worked in the car industry. I had been to dealerships who said one thing and added fee's after you drove there or when you pick up the car. Project one was honest about the value of my Mercedes E550 and I verified that after going to a local dealer. Mind you I drove from New York for my CLS550 at Project one. I will absolutely buy my next car from Project One and can not recommend them enough. read more

Project One Auto - Project on Mercedes CLS550 - Car Dealers Near Me - Carlstadt, New Jersey

This place is a scam!!! Avoid at all cost. They are all rude and miserable. They don't want to help. They need new staff immediately! I trusted them and gave them my money for ABRAHAM, JOE and they completely screwed me. read more

About a month ago my husband and I went to see a car we'd found through Capital One's auto financing program - we weren't quite ready, so we looked and said we'd consider the car .. Then last week we decided maybe now is the time, the car we originally liked was still there and we refreshed our pre approval with Capital One .. they called us to say they had been notified of our pre approval and ran the figures for us - so my husband and I went over the finances and decided to go back to the dealer to take the car for a test drive - we loved it and said we'd be back the following day - however, as we were leaving, another car caught my eye, and I slept on it .. when we went back the next day, we asked if we could take the other car for a test drive and we (me!) fell in love with it immediately, and next thing I know we were driving off the lot in our new car .. Kevin and Jess were so helpful in the whole process and would recommend them to everyone .. read more

Project One Auto - Our new wheels. We love her!! I've called her Sparkles!! - Car Dealers Near Me - Carlstadt, New Jersey

DON'T GO THERE.... I wish I could give them minus 50 stars or more, I went there for an suv that was on hold for another customer but actually ended up buying it from them, even before i got home with the vehicle engine started hesitating and shaking, wheels were bald to the point that if I stick a penny into one of the grooves I could see the whole penny if you know what I mean, went there on a Wednesday to buy the car and ended up going there Thursday, and Friday too because the suv wouldn't work, left it there for the weekend and got it back on Monday, they stated a price online of 16,975 and on paper it ended up being 17,975 and John keeps telling me those are finance charges from capital one which capital one say they don't do that.. DON'T GO THERE.. read more

Don't buy a car from these guys. There are too many reputable respectful dealers out there to get involved with this crew take it from me. Here's a copy of my final email to the guy who seems to be the top dog. Stay clear my friends Just an FYI.. I honestly wanted to be able to give you guys a good review and good word of mouth .I gave you every opportunity for that but Unfortunately our interactions have fallen way short of anything close to that. Please understand I'm not asking you for anything. I just want you to understand how I feel and what I will do. You made promises on the Q50 and none of them were kept. Zero. I texted you and told you to front mats were wrong and you didn't even have the courtesy 2 respond. Not only were they wrong but they were used. The issue with the tire was a complete debacle sending the car out with an under inflated tire and the center cap missing. I asked you to check the front brakes you told me they were good. The car is in the shop for brakes and rotors all the way around as we speak which they were in desperate need of. The one key you gave me and the remote had an issue which you seemed completely disinterested in. The one thing you did right after weeks was to get me the tilt telescopic knob. That was also bought used on eBay. I had that installed myself at my cost because I wouldn't trust you guys putting on a mud flap let alone ripping into the steering wheel. So in summary it was mostly a horrible experience. Complete loss to you guys cuz we do buy a lot of cars. But I see your not really interested in return customers because if you were some of the things you did and some of the things people have written about in reviews wouldn't have been done. I left you a pretty reasonable review considering all of the things you didn't accomplish. In the end you guys are no more than a typical ham and egg used car dealership unfortunately. 10 years in business as stated means absolutely nothing. Whatever I decide to do going forward via reviews or word of mouth you have earned every part of it. read more

I DID NOT WANT TO EVEN GIVE THEM A STAR. This is the WORST auto dealership I've ever been to. Extremely disorganized and humongously TERRIBLE customer service. Kevin, one of TWO people in the sales department, was the WORST car salesman I've ever laid my eyes on. Fake nice person that hangs up on customers, nonchalantly gives misinformation, extremely inexperienced. I never wrote a review before but because of my experience as a customer at ProjectOne Auto and specifically of being me serviced by Kevin, I literally had to save people going here to get a car. read more

I made a review earlier that was not favorable. Since then the manager of Project One snd I sat down and went over the problem. I was given my money asap and an apology for not taking care of my issue sooner. His accounting dept had issued a check weeks earlier, but I never received it. Rather then issuing another check, they paid with Zelle and I received my money within an hour. John is really proud of his business and made sure I would go back again. The car I purchased is running great. read more

Do not buy a car from here they will sell you a car from the back of the yard and just patch it up have detailing and paint jobs done and sell it to you and you will be stuck financing a broken down vehicle. read more

I purchased a vehicle from Project One, a trade for my car. Initially both John and Kevin were very nice. The vehicle had some minor repairs that needed to be fixed. I was OK with that, since they were eager and willing to make the repairs. I had to go back to the dealership several times. For some reason, the parts were not there or the manufacturer (supposedly not far from their shop) had back orders. Meanwhile, I am traveling an hour distance, in addition to two tolls! After the process took forever for the trade and my calling several times to get an update, because I was not paying two car notes; their accounting department is literally "one-person," they became annoyed with me, like I was bothering them. Thus my experience gets worse. Once I bring the car I purchased for the repairs they so willingly agreed to fix, the less polite and friendly they become. Both John and Kevin made me feel as if I was annoying them. Kevin, did try to restrain his annoyance with me, whereas, John the manager was completely arrogant. I would not recommend buying a vehicle from them. Once they make a deal with you, you're treated like a piece of gum on the bottom of their shoe! Once they fixed my one problem, the other agreed upon car repair has not be done! they left the car filthy, no coverings of plastic was used and then they stained the side of my car and I was told I must have done that!!!!Really, or when I took it took the car wash, the car wash did it! Remove Paint! I was getting a photo inspection for insurance... I was told by Kevin, "sorry we can't help you anymore." If I could go back in time, I would have never purchased my vehicle from them. They are nice until you sign the contract and then stick you with repairs that shouldn't even be purchasing a car. It was not only myself but another buyer that purchased a car and needed to bring it back for repairs....You will have a better experience with another dealer who appreciates your business!!! read more

I am hopeful that the dealership will be willing to correct their error and I will be able to change this review. People make mistakes and mistakes can be corrected. I purchased a 2013 Honda Odyssey from the dealer. After a string of incidents proving the vehicle to be unreliable, we decided to trade it in. Upon attempting to trade it in we learned that the vehicle had been in an accident that caused significant damage resulting in a bent frame and uni-rail. This damage significantly affects the value of the vehicle. I was able to contact the auction company who sold the vehicle to Project One Auto. They confirmed that a vehicle condition report containing this information was provided to Project One Auto. Project One Auto did not disclose the damage to me as required by New Jersey state law. I had all of this information verified by a third-party, Experian Auto Check, one of the largest credit reporting agency's, through their auto records division. They have confirmation of the damage disclosure at the auction to the dealer prior to me purchasing the vehicle. I have spoken with the vice President, John Armstrong, telephonically and via email several times in an attempt to resolve this matter. He has offered to purchase the vehicle back for the Kelley blue book price, this does not account for the amount that I owe on the vehicle or the damages that I have sustained as a result of the error on their part. I have only asked John to purchase the vehicle back for the amount that I owe and to pay for the return shipping. There is a $3000 difference between what he has offered and what it would cost me to get the vehicle back to him. So far he has been unwilling to negotiate. While I'm deployed overseas with the US Army my wife is left at home to deal with this and find alternate modes of transportation. At this time I cannot recommend this company to anybody and I would caution all to stay away. Again, I am hopeful that they're willing to resolve this matter quickly and ethically. read more

Buyer beware. John seemed awesome at first,but in the end he swindled us out of $250 and the buying process that started in March Finally finished in May. It took forever and at each step he would give us the run around and delay things. Very shady business dealings there. The prices upfront sound good,but it is not worth it after all is said and done. He had paperwork and important verifying information(socials,d.o.bs,addresses) of other customers all over his desk. He lied to us,made promises that weren't honored and I would NOT recommend Project One Auto. read more

I wanted to purchase used Prius so I went to few Toyota Dealership to get certified vehicle thinking that they will have professional services. It was a nightmare. Toyota Universe tried ripping me off by charging outrageous fees (over $3,000 on top of advertised price) and interest rate at 9%. Disgusting. Went to other Toyota dealerships and the ALSO offered bait and switch tactics, offering low price but high interest financing DESPITE I had pre-approved bank check from Chase under 3.5% (my credit is over 800). Tired and fed up, I found Poject One on Edmunds, saw many positive ratings and decided to give a try. I met John, who I think works at the office was very helpful, upfront honest gentleman. There are no rings and bells, no hidden charges, clear and honest place. From test drive to closing everything was a breeze. They even offered better financing than my bank at 2.1% through Wells Fargo. This was my best car purchase experience ever! Thank you Project One! read more

Typical sleazy used car dealership We called in advance and spoke to Dan about a vehicle we were interested in and Dan told us the vehicle was in stock and ready to be seen. I specifically mentioned to Dan that I am driving from over one hour away and he reassured me the car was here and ready to be sold. When we got there and spoke to Dan he said the car is somewhere in the back and to go find it. After 10-15 minutes of searching and not finding the car, Dan suddenly remembered the car is gone for service. After expressing our disappointment about being misled Dan said the car would be here tomorrow morning and he would give us a call. The next day comes and no call from Dan so we call Dan that evening and his coworker picks up and take a message for him and says he will call back within 10 minutes......no call back. Next day I made another call and Dan again was not there and the lady I spoke to took down my info again and said I would get a call later that day. Guess what? No call ever came (shocker) and I decided to take my business elsewhere. This is a typical bait and switch dealership. They get most of their cars from wholesale and auction and many of the cars have been in previous accidents. I would save your time and money and find a more reputable dealer. read more

BUYER BEWARE! Save yourself a lot of money, time and aggravation. This company gives used car dealers their bad name. Six months to transfer plates...still waiting for title. Shame on you Project One Auto! read more

If I could give one zero stars I would. Bought a BMW 550. Car was in and out of the shop right after I bought in fact I had paid 2 car payments before my daughter got the car. It was in the shop for so long my daughter had to go back to college with a loaner car. The car need news tires. The BMW dealership said that the wheels were not original, and were on reversed, meaning the back wheels were on the front and the front wheels were on the back as the car has off set sized wheels. The best is my daughters car broke down(again) and had to be towed. Ignition coil went bad(AGAIN). Car was towed to a BMW dealer. This model has a BMW engine recall because of burning oil. The dealer checked with BMW to see if the engine qualified for the recall and lo and behold it did. but guess what? the engine in my daughters car was a SALVAGED engine and was not the original engine. Called ProjectOne auto and they said that they were not OBLIGATED to tell me there was a salvage engine in the car. You be the judge. Buyer beware that's all I can say. read more

I accompanied my family members for a car purchase and the experience was wonderful. Eric was very kind and passionate about his job. He was the first person that I have dealt with at a dealership to truly care about the people looking to purchase a vehicle. Not only was he kind and helpful at the dealership, he was also caring after the purchase was made. About three days after owning the vehicle, he called my family to ask if we were satisfied with the vehicle and to make sure everything was okay. I wish to see more people like Eric in the business. Thank you Eric! read more

i had a bad experience with project one auto. I will never recommend buying anything from them. Buyer Beware I brought a truck from them on the first of a month and 3 months later, I still did not have my plates. I calling multiple times, I was given 2 temporary plates in 3 months which expired in 30 days. I could not drive my car at times because of these plates and Project One refused to get back in touch with me. Buyer Beware and am giving one star if i can give any lower i would read more

This guys cars are junk junk junk. All these reviews have to be fake. If you're reading this stay away. They are so careful with the pictures they put up. Nothing is what it seems online. If you must buy a car from these people please get it looked over by a reputable mechanic. read more

I had been looking for a Porsche for the past few months. I browsed all over the place including two high profile local Porsche dealers in the area and decided to check out Project One because they seemed to have very good reviews and had the Porsche I was looking for (Hybrid since I'm trying to be better to the environment and my fellow humans). This was a total hassle free experience buying a car because I always felt dealership sales people are either annoying or super annoying in their persistence. They left me alone with the car and let me drive it on my own. This was enough to make me appreciate their business and I gave them my business. No pressure, my Carrera is running great and they even let me have it inspected my an authorized Porsche dealer. Great experience all around with everyone involved in the deal. read more

Project One Auto - Keys to my new Porsche - Car Dealers Near Me - Carlstadt, New Jersey

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The worst dealer ship, I ever experienced in my life, I seen people who can lie but I never seen something like sales person John A.......g, person with no feelings, who can't wait, for you to sign a car and get out the door and never care anymore about your complaints. I tried to resolve a problem for months with him and them and nothing, so I decided to fallow a small claim lawsuit. read more

I purchased at 2010 Cadillac DTS from Project One Auto. The service and courtesy that I got from Project One was great. The reason for buying the Cadillac from this dealership was for work purposes. I needed a car for limousine work and a Cadillac was the best choice for that in my opinion. John the sales associate from Project One helped keep me satisfied from the very beginning, after purchase the car there was minor problem that was preventing me from registering it a limousine (black car) in NYC. John had his mechanic fix all the deficiencies and hardly charged me a thing for the work and parts. After everything was fixed I was able the pass the required inspection for the vehicle to be registered as a limo. I would recommend this dealership to my friends and family for sure, This dealership will go far for you. read more

Great Buying experience. Huge selection of cars in their large garage. Price was as advertised in the website. No extra fees. I just got my 2013 VW Jetta today and happy with my purchase. Will definitely recommend. read more

If I could rate this hole a negative I would. For starters, my husband called to make sure a vehicle was still there. It was and he asked it be pulled out and ready as we were traveling over and hour to see it. Upon arriving, the guy "went to get food". After waiting 35 minutes and me complaining I asked where the guy was AGAIN to get a "well he had to drive the car around as the battery died". While walking in the office, I noticed PEOPLES PERSONAL FOLDERS AND INFORMATION HIDDEN BEHIND THEIR TV!!!!! They just threw them there. Not in a filing cabinet. Nothing!! And they've been there for "7+ years". We waited another 15 minutes and the car finally pulls up. There were swirls, paint damage and the headunit was fried. He claimed it worked previously and didn't know why it wasn't working. He claimed "it could have been a fuse that blew". Mind you it was fried. Don't waste your time or money with this awful dealership!!!!! read more

If I could give zero stars I would. Car was portrayed online as something completely different. I notified the staff early in the morning that I would be arriving at a specific time to view the vehicle. After arriving I was informed that the car wasn't around and the salesman took it for a test drive because the battery died. (The story changed a few times) after the car finally arrived 40 mins later it was all sorts of fu***d up. Things in the car didn't work and the salesman was very rude. Don't waste your time. Cars aren't what they seem to be here. read more

. Update project one received vehicle back for service on feb 16 to repair over $3800 worth of parts basically rebuilding engine did give us a rental car at no cost. I will be picking car up tomorrow 3/14/19 having my mechanic look over everything that was replaced make sure runs good. I will update this review once I am satisfied. read more

Thank you John Armstrong you are a real ProFessional. This was the easiest deal I ever made no haggling no high-pressure best dealer I ever went to . Personally this is the first time I ever went to a place that didn't use the line let me talk to my manager,which is a total crock of crap,since they only go to the water cooler to say that their manager said,no!! or they come up with some other low ball tactics. No polyester Guido's here. I'm done with the mainstream car dealers from now on project one is my go to place from now on. This place I will definitely be recommending to family,friends and anyone I encounter. I got a great car and deal on my Audi S4. Thanks for treating us with care and it did not take too much time. read more

I cannot express just how awesome this dealership is. Unlike most used car dealerships their business model shouldn't just be praised but praised and imitated. With a large indoor, that's right, indoor showroom, these gentlemen offer quite a selection of used vehicles at more than fair prices. From Jaguars, Mercedes and BMW's to Fords, Chevys and even econline vans. A good selection of autos at probably below book value. Management and staff are knowledgeable and courteous and definitely make the customer, not the sale, as their first priority and responsibility. Imagine, they ask if you want to be left alone while inspecting the vehicle. They even encourage you to bring your own mechanic for a better inspection of the vehicle. I cannot shout out enough praises for this place. If your in the neighborhood for a used car, or buying a second car, or even shopping for a car for your kids, you owe it to yourself to at least check this place out. You'll come out quite satisfied. read more

Not as advertised. Vehicle had dings and dents that were not disclosed. Vehicle was not detailed at all. In fact, it was filthy. Had barely enough gas to get to the station a few blocks away. Received tolls in the mail for several weeks after I bought my vehicle and drove it home to Minneapolis. Someone used an extra copy of my temp. license plate for 30 days. It took several hours on the phone with NY and NJ Port Authorities to sort it all out. They had crystal clear images of the cars and drivers that ran the tolls, but would not send me a copy. I would not recommend this place to anyone except my ex-inlaws. read more

I see people are very positive about this place. Guess I was there on the wrong day. I was there to test a drive a used vehicle. The guy at the door couldn't have been less interested. Upon entering the waiting area, he either didn't seem sure about the vehicle I wanted to see, and/or seemed disinterested. I understood why minutes later. He finally walked me over to show the vehicle, which honestly looked to be in pristine condition....on the outside. He left to get keys to move other vehicles out of the way for the test drive. I opened the door of the car only to find the interior being heavily taken over by mold because the seats/interior were damp! Serious mold spots covered almost every surface of the driver and passenger sides of the car. I immediately went to find him and tell him there was no need to waste anyone's time because I wasn't going to bother with a car in that condition. However, I found him not searching for keys, but instead back at his desk eating and working on the computer. When I told him about the mold, and that I was no longer interested, he was again completely uninterested and, I suspect, probably expected the whole scenario. He told me to continue checking the website for vehicles, which I had no intention of doing considering the condition of the vehicle they tried to unload on to me. read more

Terrible to deal with. Had a bank approved loan 100% from their site, test drove 996 turbo, called to leave deposit and was then told they had to go to a meeting to see if the car was sold overseas via the Internet. Total bogus lie, since I had the deal in place first and was actually in the country where they are based and make a great deal of money. No apologies...weak dealer. read more

My experience at Project One Auto was great, no hassle just a great time to think and decide on what I wanted to do. I ended up with a great car below price value and new friends at Project One Auto, thanks Elvin and staff. Buy your car at Project One Auto! Kenny D. read more

I bought a 1999 Porsche Boxster(Manual) from them site unseen and they gladly made any repairs to the car before delivery, making sure everything worked. They also stayed behind me after the sale to ensure I was happy with the car and no serious issues arose. We agreed on a very reasonable price and they replaced the convertible top and a few other things with all new components to ensure that everything worked on the car before delivery. Very nice to work with and although I wasn't buying a million dollar supercar from them they still made me feel like I was. read more

I have to say I was very burned out shopping for my midlife crisis car.Going to traditional Chrysler dealers was an exercise in frustration. Dishonest, questionable cars for ridiculous prices. I then by accident found Project One. Dan and John were straight up gentlemen, knew their pricing and did everything possible to put the deal together. They even bent over backwards to accommodate the bank that I brought to the table even though they were not part of their network. I can truly say that buying a vehicle is a different experience with Project One. I highly recommend. read more

The service at this place was excellent. Elvin gave us personal attention, laid out all costs in detail and helped us in every possible way in the shortest time possible. The cars were clean and well maintained. Our entire purchase experience was smooth and without hiccups. This was the first time we had an experience this good in 20 years. read more

Nothing to complain about. Transaction went very smoothly, they processed the sale quickly, and the car was just as it was described on their website. We purchased a Passat from them and are very happy with it. I would definitely return to them in the future. read more

I purchased a C4S, sight unseen, from the good folks over at Project One in February. This is the fourth car I've purchased out of state, and by far the best experience. I submitted my online inquiry to Dan after closing, and he reached out to me first thing the next morning to provide me with details about the car, including a visual inspection report. I did some additional research on Project One that day (A+ BBB rating), confirmed that the car was EXTREMELY fairly priced, pulled up my own Autocheck report (in addition to the CarFax they provided), and wound up purchasing the car the same day. Dan set me up with an independent inspection of the vehicle (buyer expense) which revealed some minor maintenance items (worn pads and rotors), which I worked with Dan on resolving to my complete satisfaction prior to shipment. Speaking of shipment, Dan put me directly in contact with one of his transport brokers, who was also great and priced very fairly (I used enclosed transport). When I received the vehicle there were no surprises; everything was as Dan shared. Overall I was extremely pleased with the entire purchase process (e.g., timely communication, detailed photos of the car, ease of executing the transaction, help resolving maintenance items, no misc./hidden fees, etc.) and would highly recommend Project One. I will definitely keep them in mind for future purchases! read more