I brought in my ps5 to get looked at for a hdmi problem it was working perfectly with the power…read moreturning on , I was told it'll be done in about an hour in a half I left it for 2 hours I called to get a check up on my system they told me it wasn't the hdmi port and couldn't find the problem I didn't get charged nothing at the counter but once I took my ps5 home it won't turn on nor have a any type of power connection , before I took it in all that was wrong was a no signal connection from the ps5 to the tv now it won't even turn on and they didn't fix nothing horrible service. Don't come to this place

The only reason why so many people have given these folks, a five out of five is because right on…read moretheir counter. It states that if you give them a five out of five on yelp that they will give you a gift usually the gift is something stupid like a phone cover I had them put a new battery in my phone and the dude couldn't put the phone back the way it was. The iPhone button didn't work. I had to use accessibility features in order to even use the phone it was a good thing that I was getting a new iPhone the following week or else I would've been in big trouble. I would talk about the shenanigans that went on with a owner of the store and how he lied, but I won't bother Spend the money on a reputable company to put a battery in your phone. You've been warned.

The repair of my older iPad was excellent and communication with Sampson was straightforward…read more I received a prompt apology and promise to improve from the poor communication (overpromising, not being informed of delays) I experienced, so I am amending my 3 star review.

SO when you're in a crunch and you crack your phone on a damn brick paver, what do you do? If…read moreyou're like me, you have NO idea especially because time is not on your side. Chatting with some folks And they mention a mobile phone repair service which you're thinking is too good to be true... or is it? Went online to the website and made an appointment at 8:53 AM figuring it was a longshot that they would actually be able to accommodate my 12 noon request and voilà-Joe comes to the rescue! He calls me and lets me know he's en route to my location and would call me upon arrival, which he surely did. He came upstairs to my office, fixed my screen, provided me with another screen protector at a relatively minimal cost and he even helped me and my crazed self become untangled from my necklace and headphones (don't ask!). Joe was super cool, personable and most importantly-fast! 20 mins later, screen was fixed and he was on his way. I honestly think he was finished sooner than he called me but was giving me a few more minutes because I was so frazzled. Excellent customer service and job well done. Truth be told, I'm hoping I never have to use their service again however IF I do, they are the ONLY company I will call. Thanks Joe!

Excellent service today by Ibrahim. He was very quick, helpful and professional. Located on the…read moresecond level near Pandora, this kiosk isn't hard to find. I usually go to the location at Metro Center, but the screen protector for my phone has been out. They recommended I try this location. I'm glad I did. Since I purchased a Zagg screen protector when I first got this phone, the replacement one is $12. It's worth it because it would cost much more to get your screen fixed!

I went to the kiosk for a warranty covered screen protector replacement. I worked with Sam. He…read moretold me that my protector was not Zagg and that neither he nor Zagg would replace it unless I purchased a new protector (i.e., he refused to honor the warranty, under false pretenses I believe, and was pushing me to buy a new protector). I know for a fact that when I bought the screen protector at AT&T, I was told that it was Zagg and covered by lifetime warranty. It turns out that I had registered the protector when I bought it, it was a Zagg protector made for AT&T, and it was covered. Sam also appeared to charge inappropriately for my husband's warranty replacement. The reason Sam stated for the charge does not align with information on Zagg's website or his reasoning for not replacing my protector. Long story short, I would not trust this kiosk for a warranty replacement, and I would not give my business to someone who is untrustworthy.

Do NOT use this service for phone repair. I brought my phone in with a cracked screen. They…read moreordered a new screen which was put on a week later. After the new screen was installed, my screen would be nonresponsive randomly throughout the day for anywhere from 15 minutes to an hour. It happened each day after phone repair. In addition, the screen would no longer read Mt fingerprint. I re-added it to the phone. It worked for a few minutes, then working again. I brought the phone back in to get the screen replaced again with the correct phone. This time, when I came back, the manager opens the store an hour late. I informed him I needed to come back another day as I couldn't continue to wait. As I was driving my children to an event, the manager called me to ask me to come back. I informed him I could not due to my schedule and he became aggressive and belligerent to the point that my children were afraid for me. I discontinued my call with him and requested the technician call me to schedule me coming back. After talking to the technician, I scheduled my return. The 2nd time they repaired the screen, 2 days later the phone started glitch then went black. I returned to the store and they would not issue a refund. I di not recommend this business as they are not customer friendly nor do stand behind their products or services. UBreakfix is cheaper and has a 1 year warranty.

I brought in my younger brother's iPhone for repairs. Both front and back screens were cracked, and…read morethe screen had a burned mark from being too close to a candle. All was fixed for $190. Other places were charging $250-300. The owner left it as good as new! I definitely recommend it!

Waka's repair shop is awesome! They have high quality repair and they treat you amazing as there…read morecostumer. I highly recommend anyone in need of repairs to go to Waka's. Great service, high quality, great value, and great prices.

The screen on my iphone was cracked and I took it to Waka's Repair Shop. He did a great job and I…read morewas able to upgrade to an iphone 15. Woohoo!

Dave and his team (I think Bobby is his name - sorry if I got that wrong!) are pretty amazing…read more They're on time, they communicate every step of the way, they're super careful, the value they offer for their services is terrific, and they're just simply awesome. We have called for their help several times and there's no other company we'd turn to for this kind of support. Thanks so much, Dave and the crew! - 8606 Office

Excellent quick friendly service. Got back to me immediately…read morewith a quote and finish the job quickly and efficiently. Thanks!