Took the car in for an estimate they had it 8 days and charged insurance company 8 days and did not…read moreeven look at the car . Also several other charges Pure fraud . I regretfully did this and was hopeful but was scammed . The review should be zero but I can't give a zero . Honesty wins points in life and kindness . I would never recommend this place . Why charge 8 days storage when you are not looking at the car to determine the price for repair . Worst place ever and takes advantage of clients .

This was my first experience with any Collison shop. Joe was very kind and informative with me…read moreabout what was taking place. The company that hit my car had an adjuster come out for a second appraisal, and gave Westfield Collison a hard time about repairing my vehicle. However, Joe fought for what they owed me and the damages were repaired beyond my expectations. I was shocked to see my car in better body condition than when I brought it a year ago! I would highly recommend this shop for any body work in the future.

Amazing work and customer service, I highly recommend this…read moreshop. Paint is perfect, great price as well

After researching and comparing quotes from various authorized and non-authorized Tesla repair…read moreshops, I decided to visit Kings Auto Body in Westfield to avoid the hassle of insurance claims and pay out of pocket. Surprisingly, a few shops even refused to repair my Tesla Model Y wheel arch quarter panel. Since King's was on their way to my sister-in-law's place, I gave them a chance. Alex and his team were incredibly professional and efficient. They managed to fix my car in one day before their vacation, which was a huge relief. The job came out perfectly, and the service was excellent. They were honest, reasonable, and transparent about the pricing. It's no wonder Tesla insurance is so expensive. King's provided a high-quality repair service at a fair price, which is a rare combination in the automotive industry.

I would not go there again EVER my car was sitting for 20 days. My car was there . We picked the…read morecar up and the hood had smeared paint and some dings on the fender and who knows what else, my car has to go back to another body shop after they were through with it. They also told me I would give get my car sooner if I gave him 10s and yes'. I would give a 0- if I could.

Beware this business is no longer owned by SAM" after spending close to $20,000 dollars restoring…read moremy Buick grand national, one month latter my hood trunk are bubbling up, and both steel bumpers are rusting, I live exactly 2 blocks from this shop n is the only reason I chose this shop because of reviews n sams respect, person I spoke to this morning told me Sam no longer owns business only property, so I will have to sue Sam personally! Do yourself a favor find any other shop but this place unethical rude n unfair business practice, when you buy a business you buy all warranty work unless you change the name witch has not been done! Well this is why the department of consumer affairs have been put in place to protect us the consumers! We all read reviews today before we do almost anything so this is why I'm taking my time out to warn others!!!! Jade kot

Union Collision is outstanding. From start to finish, the experience was professional, seamless,…read moreand genuinely positive. The quality of their work is absolutely top-tier -- my car looks amazing, like it just rolled off the dealership lot. What really sets them apart is the people. Everyone I interacted with was kind, professional, and clearly invested in doing things the right way. There's a dedicated team in the office handling the details, paperwork, and follow-ups, and they make sure you feel informed and taken care of every step of the way. You can tell this is a family-run business. The care, pride, and sincerity come through in how they treat customers and how meticulous they are with their workmanship. If you're dealing with a stressful car situation and want a shop you can trust, this is the place to go. I'm genuinely happy I found Union Collision. Fantastic experience, detailed craftsmanship, and truly great people. Thank you all -- you're the best.

5 stars all the way,!! what wonderful work, they did on my car, from scheduling to letting me…read moreknow when it's going to be ready... but the best part was Ron, and everyone there , were so helpful and nice. .... And in today's world made you feel that they truly cared about your situation , so thanks guys I will recommending you to others as my friend did to me ... she said " Union Collision is the Best , and the Only place to Go " and it truly is. Martha Kasbar

These guys were great Especially Mike…read moreDependable, responsive and easy to work with They worked with me as I needed my car before the estimated complete date and came through with no issues. I highly recommend them

I was referred to them after having a little fender bender, Lauren was my rep all the way through…read more She was very responsive and down to earth. All the staff seemed friendly and helpful. Despite waiting 2 months for parts I was so happy to get my baby back!! They did a beautiful job she looks like she's smiling too.

He's irresponsible, has no license, no business card, no shop and shouldn't even be on this site. I…read morepaid him $700 for a used headlight, but he took it from my garage without fixing anything on Sep 05 , 2025 around 10: 30am

From the owner: We are a family owned business with over 35 years of experience. That’s flexible with your price…read moreand time! Call us today for a free estimate. No job to big or job to small

Frank, Tom, Jessica and the entire staff always go above and beyond to ensure that their clients…read morebest interests are at the center of everything they do. They are always honest, forthcoming, and accountable when it comes to their customers. The quality of their work is exceptional And they treat their customers with the utmost honesty and respect. Without hesitation, I highly recommend them for all of your auto needs

I went for my inspection. The staff were very friendly and helpful. It was very easy to make an…read moreappointment.

Amazing body shop that transformed my car from totaled by my insurance back to perfect condition…read more The owners, Angelo and Tommy, are incredibly meticulous with their work and will give you an honest, personable, and professional experience. For the last job done, I got a quote at C&L Autobody before going to Plains Auto. C&L didn't give me the time of day and created incorrect estimates. After I went to Plains Auto and did the work with them, they did a perfect job for significantly less cost than what C&L would've charged. When I got my car back, I was actively looking for imperfections, misalignments, mismatched color, etc and I couldn't find a single flaw in their work. Look at the attached photo, the car you see there was previously deemed a total loss by my insurance. It now looks and drives perfectly. Plains Auto is an easy recommendation for anybody with a car that has seen better days. Ask for Angelo and he will take care of you. (Note: If they don't pick up the phone, just leave a message or send an email.)

They did a good job fixing a dent on my car and actually finished a day early. I can't really…read morespeak to price - it seemed expensive to me but I don't really know what these things should cost and they at least stuck with the estimate when the time came to pick up the vehicle. Their overall level of organization leaves something to be desired as they take a while to answer calls (sometimes requiring multiple follow-ups) and were not actually on site to give me an estimate when they said they would. That being said, they came through in the end with good friendly service and I would use them again.