1. Prompt Care

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    Farmingdale, NY

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    Prompt Care

    5.0 (1 review)

    Services - Prompt Care

    Personal training

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    11 years ago

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    Persaud Medical

    Persaud Medical

    1.8
    (5 reviews)
    2.5 mi

    If you're looking for a new doctor, RUN. DO NOT COME HERE. This place gave me one of the most…read morefrustrating and infuriating experiences I've ever had with a medical provider. The three one-star ratings and only one five-star rating speaks for itself. As a new patient, I was completely blindsided by two separate charges for what I believed was a simple check-up. No one--not the front desk, not the doctor, not the billing department--ever told me that I'd be billed for multiple visits or that I'd be expected to come back just to complete what any other office would handle in one. This kind of billing feels deceptive at worst and wildly disorganized at best. When I tried to ask for clarification, the billing department was unhelpful, but what really shocked me was the behavior of the owner of the practice. She was unbelievably rude, condescending, and talked down to me like I was a problem, not a patient. She showed absolutely no accountability for the lack of communication and made no effort to resolve the issue respectfully. There was zero transparency, zero empathy, and zero professionalism from the person at the top. If you value your time, your money, and being treated like a human being, find a different practice. This one is a nightmare.

    Officially changing my provider. I tried to schedule a sick visit only to be told they aren't…read moreseeing sick patients. I am mind blown. This is the second time I haven't been able to schedule an appointment and directed to go elsewhere. I follow up with urgent care more than my primary care provider. How can you monitor baseline? Dr. Laura was exceptional and I made referrals for that reason. I even encouraged my mother to say although she felt the service she received wasn't what I said it was. No longer!

    Prompt Care - healthtrainers - Updated July 2026

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