No one wants to have to call an AC repair company, especially in the Texas summer heat, but if you…read moreneed to, call Nicks. The fan on my outside unit stopped blowing and after failing to diagnose the problem myself, I called Nicks. Great customer service upfront and I got the incredible Chris to come out and help. Turns out the contractor failed and Chris, being his amazing self, showed me what was wrong, how he figured it out, and more. I honestly cannot recommend Nicks enough. They're honest, kind, and fast, and will continue to be my AC go-to's.

Important note: This company was bought by Dunrite Heating and Air. Please read their reviews…read morebefore calling this company. Sadly, the owner of Nick's passed away and this company is now owned by Dunrite. I called that company based on the reviews of Nick's Air Services, but their services has definitely NOT been the same as mentioned on this profile. In summary, this company is expensive, can make improper recommendations, and the office is very difficult to get anyone to call you back. I absolutely would not use them again in the future and - had I read their Yelp profile for Dunrite Heating & Cooling - would never have called them in the first place. My experience: My air conditioning due to leaked refrigerant due to another HVAC technician not correct. Nick's/Dunrite came out during the same day and quickly identified the problem. There was a leak on the schrader valve. They got us back to running - for nearly $200/per pound of refrigerant. 5 lbs = about $1,000. Wow, but we had no choice as my original installer was not available. Our unit has not been keeping up with the 90s for the past two months and the technician recommended 3 different options. I chose 2 of the 3 options: a larger return air duct AND repairing the plenum. I was anxious to get the work scheduled and it took me hounding them to get them to schedule the work. Communicating with this office was very painful. I would never get calls back and would just get a text message indicating when they had scheduled the appointment. Their front desk support was exceedingly helpful but not empowered to do anything besides schedule appointments and pass along info. I finally had the appointment and the technician went to the wrong address. I got a call from them saying they had been at my house and then they proceeded to the next job. I spoke to them and learned they were at the wrong house, but could not turn around to go back to my house. I had to wait until the following week to get the appointment rescheduled. What a disaster. It got worse. The work was finally done - the return air duct and the plenum. I waited a couple of days, but there was NO change in the air conditioning. I called them back again and they scheduled another technician to come out. The second technician came out, a more senior technician, who confirmed that the unit was undersized and "working as it was designed" to cool at 75-76. I don't know a single person who is comfortable with 75-76 in the house when the outside is in the 90s. I called customer service again. When I finally got someone, I got a call from William, who is their most senior technician (an older guys in his late-50s probably). He came out with the original technical and instructed him how to properly do a heat load calculation. They determined indeed the unit is undersized and I needed a 3 ton. I called back the customer service asking for a refund to the work. I've called at least 3-4 times, each time speaking with a very nice person. However, I've still not been called back. What a disaster. I've finally had to resort to filing a complaint with my credit card and disputing it through them. It's unfortunate and I didn't want to have to do this, but - when no one will call you back - it's very very hard to trust this company to make things right.

One of those jobs that are always deferred is cleaning the gutters and I do not really want to go…read moreup there myself. I called them to install gutter guards so that I would not have to do it so frequently. They inspected the gutters, told them how the guards would fit, and fitted everything in a single visit. It is a fairly easy upgrade, but it ought to simplify things in the future, and they left everything tidy.

Having spotted a small water stain on the ceiling, I made a decision to arrange a roof check-up to…read moreexclude any severe problems. The team came at the agreed time and described every step prior to commencing the assessment. They inspected the surface and made notes on the areas that might need to be addressed in future. The report was given soon after the visit and it was well defined recommended maintenance as opposed to insisting on immediate repairs. I liked the fact that the explanation was simple and easy to follow. The problem was minor, and this provided me with some relief. In general, the visit was well-organized and professionally managed.

Joe was professional, on time, and did a great job cleaning our air ducts and dryer vent. Highly…read morerecommend!

Joe came out and cleaned my dryer vent, but in the process he unseated the washer's drain hose. So…read morewhen we ran the washer it flooded our laundry room and kitchen. I asked for a refund ($200) for my trouble (about a 2 hour cleanup), Joe refused, said he "doesn't give refunds". He offered a free vent cleaning, why would I ever allow this company back on my property?

HIGHLY RECOMMENDED!! The Glass Guru team was amazing. They just did a dog door for me and it looks…read moregreat. Dog doors can look cheap, but theirs looks amazing!! I am redoing my house and so excited for my pups to go outside independently of me. I should have used them sooner. Absolutely, hands down, awesome experience. Professional, quick with completing the job, and I knew expectations the whole way through the process. Huge shout out!! Thank you!! Karen K. Lewisville

Fast and good service . Good communication. Just a quick hinge repair. Scheduling was very easy…read more Workers were quick and explained things.

My plumber fron Legacy Plumbing, Brandon, went above and beyond for me- and in the pouring rain at…read morethat!!! He has made a lifetime customer in me. I absolutely recommend this company. Thank you again Brandon!!

My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

I had a problem with my outdoor outlet since two Christmas' ago, and it has not worked following a…read moreheavy rainfall. I was in the garage flipping breakers and trying to figure out what to do, and nothing worked. I reached out for an electrician thinking this was a major issue and received several offers to come inspect with a $150 flat fee. But ABR messaged me and said they could likely help me without any cost to me. Wendii is my hero! It was the easiest fix that I didn't even think could be the issue. She called me and told me what I needed to look for, and now my kids have happy Christmas lights outside again! I am so grateful for her knowledge and helping me to save money. We need more people like this in businesses!

Great company to work with . James came out to look at my project and gave me a very reasonable…read moreestimate . From start to finis he was involved in the project. The day before he came out with his guys and walked the project with his electrician to ensure his guys knew what to do . He touched base with me at the end of day one then after completing the project came out and walked it to ensure everything was done to standard ! Very professional from start to finish!

We visited the Flooring Market storefront based off of their excellent reviews. Samples were…read moreselected and we set up a time for Moe (Salesman) to come to our house to measure everything and give us a quote. He was on time and provided a quote based off of our final selection. Two guest bedrooms and the master were to be converted from carpet to laminate wood flooring at our house in Princeton, TX. On the day of the install, the head installer (Baltazar) showed up on time. It took him two days to complete the job. Couldn't be happier! Very friendly and professional! We highly recommend the Flooring Market.

This guys did phenomenal work transforming our floors. It was a large project they got done within…read morea week. Moe worked with us closely bringing samples and put up with us and our kids during multiple visit to make sure we got what we wanted. We went with real wood floors in white oak. Any issues or questions were addressed immediately. We are in love with the results and happy we choose them. The reviews are legit. Look no further than them. Thank you!

Steve Tucker won the bid on a small job, requested and received my contact info and address and…read moreprovided a start time but failed to confirm as he had said. Did not respond to request for confirmation until an hour before the job and said he texted the wrong number asking for the address. I sent him a screenshot of our previous conversation where I gave him that info. He then said they were on another job but would be there as soon as they were done. Late in the day, I get another text saying they couldn't make it. (Mind you, I am onsite waiting) He apologized and then agreed to a new date and time in a few days. I made arrangements to be onsite and then I get a late night text right before the job, that he wasn't going to make it and that I should hire another contractor. I believe we should all take Steve up on his own recommendation and hire another contractor. It seems Handy Premium Handyman Services has trouble with communication, reliability and professionalism. They do get at least 1 star since they are good at apologizing. Avoid this contractor.

Great job on fixing our door to the garage! Very fast and professional service. Highly…read morerecommended!!!