Excellent selection of fabrics. I have been a customer since 2016 and have purchased at least 2-3 shirts a year since. There were couple of times the shirt didn't have the exact fit and customer service was very quick to help and get a new shirt made with adjustments made just by me submitting photos. Turned out perfect. Won't buy shirts from any other bespoke site. read more

The shirt I ordered was a perfect fit, better than any other shirt I have ever owned. It looks fantastic and is soft, very comfortable and only needs to be washed and dried, no ironing is necessary. I am going to order two more in different colors. I highly recommend this company. read more

This is my first run through Proper Cloth and it was just as they advertise. My first shirt was not tailored according to their instructions but with corrections I have just the shirt I was looking for. And everything it took to arrive at that point was well organized but also a little slow, but worth the wait! If you are looking for fine shirt tailoring to give you the look of refinement, then Proper Cloth is your place. read more

At-home virtual try on. What a great experience! very easy and much better than going to a store to do a try on. You get full attention from your assistant via Zoom. The visible markings for measurements on the garments coupled with the experience of the assistant work well. My assistant - Molly - is very professional, friendly and helpful. read more

I love Proper Cloth. My first experience was online. They worked to help me develop a fit for a dress shirt. I finally visited the NY showroom and was overwhelmed. I've now purchased formalwear, suits, sportcoats, shirts, ties and slacks. My client adviser Huy is always prepared for my visit, has great eye for fit, finish and explains ideas for design idea. Proper Cloth fairly prices its garments with options/prices based on fabric or mill choices. Their delivery projections are always spot on. My most recent order of dress shirts, ties and sportcoats arrived within two weeks of me visiting the showroom. Their texts and emails allow you to track the shipment from the pick up to your door. Simply great product and service provided at fair prices! read more

First truly custom-tailored clothing option available online for my fiancé, who's 245 Lbs at 6'6" tall with an athletic build, and who literally doesn't fit into the "big" category that B&T shops cater to. It was impossible to find him quality, non-boxy shirts off the rack before Proper Cloth. I get him all his button-ups, polos and trousers here now, and he feels so much more comfortable being able to fully outstretch his arms and bend over without half his belly or entire back exposing. Tip: break out that tailor's tape from your sewing kit and do a little bit of research on what points to start and how to properly take measurements. They'll remake each piece once so you can get the fit right, though, and once you've nailed it, you can save custom-built sizing. One thing I wish Proper Cloth had more of is plain tshirts with pocket options as we're still always on the hunt for LTs with tight necks (he hates the sloppy, "blown out" neckline). read more

After buying PC shirts online a few years ago I decided to try their custom suit service and I'm really enjoying the experience so far. The option to combine a technically advanced tailoring service with the hands-on experience of an in-person fitting and consultation at their 5th Ave showroom offers outstanding value. The range of fabrics on offer could have been wider but I'm very happy with the light Italian wool number that I selected and I expect it to be a classic go-to in my wardrobe for years to come. The first cut shipped in 2 weeks and I'm due for a second fitting which I expect to sort out several minor issues. Impressed that PC offer a completely remote solution but IMO the fitting is an enjoyable experience that's worth making the time for. Packaging, design, customer service and responsiveness have all been top notch. In short, best of both worlds, I'll be recommending to friends for sure. read more

Excellent service. 100% would recommend to anyone. I don't know much about style, and their stylists help me every time.

Have always had a tremendously positive experience at Proper Cloth. Both in person and online their customer service is excellent. When you look at the quality of the product for the price, many of these selections are a no brainer, and the garments allow a degree or customization which makes buying shirts, pants, and suits fun again. read more

Above and beyond the call of duty, as always! Great product, phenomenal customer service! I'm a customer for life!

had a great experience with their service rep, very efficient with good recommendations.

The future of men's clothing. I no longer worry about buying something that doesn't fit.

Great selection, service, and value! It is really the shopping experience that you are hoping for without leaving your house!

I can't say enough about proper Cloth. From the customer service representatives who are amazing at helping select a perfect fit to the fantastic construction of the shirts and the people that manufactured them so quickly and get them to us in under 10 days and I've had mine in five days is phenomenal. All of my dress and casual dress shirt come from Proper Cloth! read more

This concerns the website and not the store. I had a bit of trouble nailing down my shirt size, but the customer service team were very responsive and now, at the third attempt, I have a shirt I am happy with. I have trouble buying shirts of the rack so having the ability to order shirts that will fit me is tremendously valuable. The prices are very reasonable for custom shirts. I anticipate buying shirts from proper cloth again. read more

I have now ordered 3 items from Proper Cloth. They are, hands down, my favorite spot for all my clothes. I think they sneak measuring ninjas into your home at night to measure you head to toe. I seriously can't figure out how they make clothes that fit so perfectly. They should change the name to Perfect Cloth. read more

I am blown away by the team at Proper Cloth and I can't say enough good things about the quality and fit of the their products. I am hooked! Now, It did take me a few rounds to get the right fit, however the team really works with you in such a sincere and personal way to ensure you're getting the right fit and that you're pleased-- and once you do, you're locked and loaded... click, purchase and wear (right out of the box). And, if you need some advice on an outfit they've got you...I needed some help to make sure what I was purchasing was as versatile as I needed it to be and their recommendations are so helpful (and it is not about upselling you... they truly just want you to be pleased. read more

Service was absolutely extraordinary. Kathrina helped me track down a missed delivery and had it shipped overnight in order for me to have in time for my European trip. Really impressive work on her part. My purchased garment was a non-returnable vest that was on sale. It is gorgeous and well-made, comprised of flannel cotton. However, although advertised as extra-large, it fits me like a typical large. I will still be able to use it, but if I try to snap it closed, I just won't be able to breathe. No more desserts por moi! read more

Used proper cloth for suit for my husband for our wedding. Proper cloth has excellent customer service and the quality is really great. I would definitely recommend. read more

The customer service and value are top notch, I would recommend proper cloth to anyone who is tired of the inconsistency of off the rack clothes / sizes. read more

Love 'em. I own more PC than anything else. Can't go wrong. They have great customer service and fantastic clothing.

Beautiful fabrics & excellent fit. Couldn't be more comfortable. And Customer Service with this com was excellent.

Great service and great product. I am shopping here for my clothing needs from now on.

Phenomenal customer service and great quality tailored shirts! I own multiple items from this brand and I've never been disappointed... read more

I write this with a heavy heart because all of the sales reps I've dealt with at the Proper Cloth NYC locations are incredibly professional and pleasant. The locations themselves are clean and spacious as well. Unfortunately it's the product that's the problem. Having gotten bespoke clothing around the world I was eager to try PC because the price point is decent (for an American company) and I had a friend who got his suits made by them. The clothes are made in South Asia and take a lot of time to get to you after ordering; as much as a month. Some of this is supply chain but it basically just takes that long for even a couple of shirts and a suit. Then the fabrics themselves--some nice, some just decent, but all causing different fits. This is to be at least somewhat expected, but I have one shirt that's too big and one that is way to tight, both presumably made with the same measurements. (Their solution to bad fits on the website is to recommend that you go to a tailor...) A couple of my suit orders were actually submitted with the wrong measurements in the jackets as well. Human error, but when your job is to take measurements and enter them into the computer (or read them off of one) that's not a great thing. Then one waits another month for the item to be replaced. Tl;dr: great people, good website, very inconsistent fabrics, measurements, and attention to detail. If the idea is to be able to order bespoke clothing with no fuss, this isn't happening, and the product isn't affordable enough to justify the oversight. read more

I have been a customer for over five years and now only get my dress and button down shirts from Proper Cloth. Once your fit is dialed in, it's fun to experiment with other collar, cuff, button, and fabric options. My closet is full with twenty of the finest shirts all made by Proper Cloth. You get what you pay for and these are well worth it. read more

I've now ordered two dress shirts from PC. Both arrived exactly one week to the day of ordering! When I received the first shirt, I needed to tweak the neck size and midsection width. Did that online, sent the shirt back, and the second one was perfect. On the second shirt, which I received just yesterday, I need to tweak the cuff width. Will do that online, send the shirt back, and I'm sure the re-made shirt will be perfect! A great website: you can adjust your own saved sizes to get the perfect fit. And great turnaround time if you need a shirt in a hurry. read more

Every shirt I have ordered from PC have been exactly what I wanted selection and styles are great.The most important thing to me if you have a question Proper Cloth will get back in a timely fashion Thanks read more

I visited the Proper Cloth studio in midtown after reading about it being the sweet spot on Reddit for finding a tailored shirt at a great value for the quality. The experience and customer service I received were both exceptional! I worked with Andrew and I cannot recommend Proper Cloth and him personally enough!! After making an appointment online, I visited their location in midtown which does not have an actual storefront on the street of 5th avenue. You'll go into a generic lobby with the address indicated outside and a front desk person directed me to an elevator and scanned his badge to send me up to Proper Cloth. Once we arrived on the 9th floor (I think) the Proper Cloth experience really kicked off. I was greeted at the front desk and my appointment was found. After sitting for a couple minutes Andrew intro'd himself and we immediately got started! He asked me what sort of event I needed a shirt for and what my thoughts were. After taking my measurements and asking about my style preferences, he gave me a shirt to try on to get a better feel for the sizing/tailoring. Since he had a similar body frame and style, I took a lot of his recommendations on what makes a shirt best fit him. Measuring and shirt fitting took a total of 12 minutes, and I learned a good amount about what makes shirts fit the way they do. Overall the experience was very informative! Lastly he walked me through the material booklets to pick a fabric. He did not try to upsell anything, he let me know what he would choose based on the event and the suit I was wearing. We decided on a fabric at a middle price point and then he let me know what timing would be on the delivery and how to make sure the shirt is set for the big day! I will be sure to go to Andrew and Proper Cloth again for any shirting needs that crop up in the future! The whole experience and ordering took 30-40 minutes and that included a full measuring which I likely won't ever have to do again cause they store the measurements to my account. If you are on the fence with where you should go to get a quality shirt and an efficient and informative experience at a fair cost, definitely give Proper Cloth a try! read more

Proper Cloth - Try-on shirt at Proper Cloth - Men's Clothing Near Me - New York, New York

Quality custom shirt company that provides exceptional personal consulting service regarding their numerous fabric choices, unique individual style features and options along with assuring correct sizing; all at a very competitive price point. read more

Proper Cloth - Genoa Light Grey 100s End on End · Londoner Collar · Mitered Cuff · Stand Up French Front Placket · Split Yoke · Rounded Hem · Roma Buttons - Men's Clothing Near Me - New York, New York

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Fantastic experience. Patient, knowledgeable, friendly staff. Walked me through the process and helped me find what I was looking for. Would recommend booking an appointment ahead of time, but I was fortunate to be able to be fit in quickly. Will definitely be ordering more clothing options of all styles. read more

Excellent quality fabrics and perfect fit after my initial fit and then being re-fit once at the midtown location.

I can't say enough great things about Yosmerilyn Rodriguez. If you need shirts, go to her! She's patient, fun, knows her stuff, and really cares about making sure everything is right and exactly like you like it. Propercloth makes great shirts but you need someone good there to be your guide and Yosmerilyn is the one. read more

Terrific selection of styles and materials. I use the shirts for the office. Great fit, great value. The customer service after sale is just excellent. Satisfaction is truly guaranteed. I highly recommend. read more

I recently discovered this site and I wish I had known about it sooner. I have broad shoulders and back, as well as a wide neck, but smaller mid-section, which makes finding shirts that fit hard. So finding a company that I can customize shirts and pants to my unique body shape is phenomenal! I would absolutely recommend! read more

We have been fitted for several items. Customer service is fantastic... as is their product!!

Claudio was great and helped me with everything. He is very knowledgeable and that made the process smooth and easy. Highly recommend Claudio. I will update once my clothes arrive. read more

Proper Cloth, thank you so much for helping me get my sizing perfect for my wedding shirt! I really appreciate Tom's help in getting all of the sizing just right, even if we had to do it all remotely via email. My shipping experience was strange because DHL said a package was delivered even though it had only got to the airport and not to my home. Other than that, it was a great experience! I would shop with PC again for sure. read more

Michael was awesome to work with. He immediately saw what I was seeing & understood what I wanted adjusted. It is awesome to be able to do these virtual fittings. The clothing is top quality and the fact they will do remakes is even better. I recommend Proper Cloth to 100% read more

Proper Cloth - Celtic FC Proud - Men's Clothing Near Me - New York, New York

Overall, it was a good experience. Would purchase again and recommend to others. I decided to treat myself for a special event. The online walk through for measurements were pretty straight forward. The range of patterns and optional features were fun to work with. Especially enjoyed selecting the type of colors, buttons, and monogram on the shirt tails. The package arrived within the time provided and the packaging was first rate. The careful packaging made the experience feel pretty fancy. The fit of the shirt was fine, except the sleeves were a little shorter than I expected. The return process was pretty easy and return shipping was prepaid. A new shirt was created at no additional cost, again - it was on time. Good experience all the way around. Will order from Proper Cloth again soon. read more