Have used this company for almost 4 years. They are courteous, professional, knowledgeable,…read morefriendly, and reliable. Both John and Carla have managed the rental of my home in Palm Coast. This husband and wife team have secured quality vetted renters and I have had no issues and a great experience, so far. When they say 100%, they mean it. They've been available at all times, and handled every situation that arose successfully. I can not say enough positive abd deserving things about them. The ultimate plus is that their fee for the management of the property is reasonable. I would not hesitate to reconnend them 100%.

He Lies. And calls too much when you don't want him: John Dysart could not rent to us because he…read morewas so rude and lied. Then he took his lies back and lied again. So unprofessional. His clients would be shocked at his amateur behavior. He is also creepy when he lies. He changes the deal and the price every few hours. He acts desperate like he has no money. He only had one home to show us. And he checks out how much you make before you are ready to apply-pushes you into things. I think he's mental. Service was the worst I have ever seen in this area of anywhere. He is from out of the state and goes back and forth out West. Not really secure or security. He's not there for you.

It was my experience that they work with a couple very shady landlords. They try to keep your money…read moreby any means possible when you leave the home. The property management company will always stand up for the owner whether he is right or wrong claiming they have to save their business.

There's no way to express in words the personal touch Andrew and his team provided me during my…read moresearch. Good clear communication, excellent response time, and flexibility to work around my schedule. Would give 10 stars if possible!

The property manager Cathy is always prompt, detailed, and handles all our property issues from…read moretaking pictures of things needing repair, taking care of parking violations, checking in with my renters, etc. I have found them always reliable, consistent, and caring about my properties.

If I could assess negative stars I would. I rented one of their properties for six years. Never had…read morea single complaint about anything during twice yearly inspections. I made repairs that I could handle and rarely called for maintenance. moving out I scrubbed that place clean. But guess what? They charged me $210 to clean two (2) baseboards that I missed. Crazy, huh? I warn anyone who is contemplating renting from these people. You will never get your full security deposit back. They charged me $475 to reley locks, clean the two baseboards and clean an oil stain in the garage. They are thieves.

The owner of May Management bought a house in a residential neighborhood, and pretended to be the…read morenew neighbor. She then quickly turned it to an Airbnb commercial unit. May Management sent out a photographer to take pictures of the commercial unit, and she purposely took pictures to include our private residence on the world wide website. We live in an area that is somewhat secluded, and liked it that way. Suddenly, our home is on view to anyone who clicks on the site! We asked the owner, nearly three years ago, to crop out our private home from her ad, but she will not do so. Airbnb will also not help. They are purposely using our private residence in their commercial ad, effecting our privacy. There is plenty of space to crop out our home, which would only take a couple of minutes. Now, besides Airbnb, they have placed all the same ads on the Utopia vacation rental website as well. They just don't give a damn.

In my opinion, this company is dishonest. I had a boat cause major damage to my boat lift on the…read moreintracoastal. For some reason, despite this being my personal property, they became engaged in the collection process. May Management then supposedly sent a check (which has mysteriously disappeared) to the condo unit which I rent out. My tenant has not seen the check. They have my correct address on file. May management is unwilling to even acknowledge their error and insists, despite multiple calls and requests that this be expedited, that "Accounting won't allow a duplicate check to be issued for 30 days due to policy". This is not for a substantial amount of money. Pathetic....... We deserve better from a supposed professional management company.

I found a piece of land that I wanted and Jill got it for me at the most amazing price! She really…read moreknows the market and is adept at buying, selling, and property management. Highly recommend.

Responsive, knowledgeable, and very professional management business. Jill, who is the company…read moreowner, is very approachable and professional. No complaints at all!

Horrible attitude, taker, inconsiderate, rude and there are too many great realtors out there. You…read moreget what you pay for here, 1% listings with bad attitudes. MOVE ON.

HORRIBLE! Wish I checked the other negative reviews before working with this agency. We stayed in a…read morerental unit that had a horrible mold situation where it was making my husband sick! We vacated the premises and requested that she work with the owner to fairly return the prorated rent. As soon as we left the rental all his mold related symptoms dissipated. At first she was unresponsive and then she turned downright mean. She has offered nothing in return to the money we paid and has now accused us of theft in trying to get some of our money back. Even worse she has made horrible remarks (saying my mother-in-law should charge my husband rent and 'who could blame her' and has acted in an extremely unprofessional manner and has made up a few lies to try and defend her position (e.g. we accused a cleaning lady of stealing a jacket/not running the HVAC that she herself had to change bc it was so disgusting. I'm sure she'll provide excuses/lies to my review but seriously, think about my experience and the other negative reviews. If you feel like having a horrible experience, work with Amy.

Writing a long explanation of why SSMG would not a good choice for your community would take much…read moretoo long. Trust at your own peril, you get what you pay for....and what you pay for is neglect, lies, unprofessional behavior, and disrespectful leadership. I'm surprised they are still in business.

Highly Unprofessional and Disrespectful Staff - Do Not Recommend…read more I called the guard gate due to a short-term legal issue asking them to not let my builder in until resolved. The guard asked me to please call or email the HOA staff because she did not want them to get mad at her since they have done in the past. Why would a security guard be afraid of the HOA - only if the Southern States Management staff is not treating their employees with respect and with civility. Note the HOA staff are all Caucasian and the guard gate staff are almost all minorities so I cannot imagine someone being scared to do their job. I did as the guard gate asked and below is the exact response from Craig Nisbett. Note he works for the homeowners, we pay his salary and his company to manage our HOA. Nobody should respond in such a manner anyone; I cannot imagine how he speaks to the guards for them to be afraid of him. If anyone in business spoke this way to a peer or client they would be fired and he should be fired too given he did not do his due diligence nor does he have any Emotional Intelligence. Craig's Disrespectful and unprofessional response is below and he is nothing more than an email bully: "You need to contact the gatehouse and manage your own access. SSMG does not manage individual visitor/builder access into Hammock Dunes. I also don't appreciate us being put in the middle of your builder contract disputes!"