I called to confirm our appointment for Thursday with DeeDee and she acted as if she couldn't…read morebelieve I called and how dare me! I also asked if we can sign outdoors due to Covid concerns, and her response was "It's supposed to rain on Monday." I replied that we are signing on THURSDAY. She responded with "Well, I don't want to be signing papers out in the rain." Snarky attitude noted, DeeDee. So, we'll be taking our business and FEES that we pay to the title company to a different branch. FYI, there's a 3% chance of rain for Thursday, there's a higher % chance of rain as I write this - and it is NOT raining. Way to make excuses so you don't have to actually deal with customers! They get one star because I called at 4:45 pm on a Friday and she picked up the phone. But my guess is that DeeDee won't be making that mistake again!

Slow, sloppy, rude... not how you'd want to describe your title company. However, this is how I'd…read moredescribe this branch (Amanda Duran and Rosalie Fields, anyway) of Chicago Title. They were slow to provide the preliminary title report to my lender, so the appraisal order was delayed. They included the incorrect legal description in the title report they asked me to sign (even after the mistake had been caught by my excellent real estate agent in the preliminary report.) They acted as if we were making it up that it was wrong, and as if we were imposing upon them when we questioned it. Then, when they finally did correct the legal description, their "corrected" transcription of the surveyor's report was full of typographical errors, such as "Wast", "othe" and "Sourtherly". In addition, they asked us to sign the wrong version of a different form. I mean, this is an expensive purchase, people! You want to get it right! I don't want to have to deal with a claim that I don't have clear title to the driveway and garage! Isn't that what a title company is supposed to be good for?

I have been working with Lisa Paz-Furtado for my real estate needs since 2019…read more We sold our current home with Lisa and also bought a new home through her. She was able to sell our current home over asking and with multiple offers all within a week!! She staged the home very beautifully and it became a very popular home for the time it was on the market Throughout the process of searching for and purchasing our new home, Lisa was incredibly responsive and always available to answer any questions we had. She was able to tap into her wealth of experience and correctly predict the price range for the homes we liked. We are yet to find an instance where Lisa was wrong :) . She was always bang on about the price range of a home and in the Bay Area market this is really helpful! What really stood out to me, though, was Lisa's dedication to making sure we found the perfect home. They listened carefully to our needs and preferences, and never pressured us into making a decision that didn't feel right. Even when we closed on our current home, she gave us contacts to contractors and painters to help us prepare the home for moving in. Overall, I would highly recommend Lisa to anyone looking for a top-notch real estate agent. They truly exceeded our expectations in every way, and I couldn't be happier with the outcome of our partnership. Thank you, Lisa, for all of your hard work and dedication

We worked with Lisa and Stephen for our first home purchase. Our requirements for a perfect home…read morekept evolving and they were really patient and guided us to understand our requirements for a perfect home. For first home buyers, i do advise spending some time discussing with other stakeholders that what do you really desire in the new home. Stephen was very sharp in identifying any red flags that could be related to structural faults in the home. This helped us to eliminate those homes which could likely incur cost and time in maintenance in future. Moreover, Stephen was very articulate and transparent about minute details of the property and area. We had good brain-storming sessions not only about current house market scenario but also looking into the future what factors are likely to affect housing market prices in the area. Stephen and Lisa ensured that our bidding process was smooth and not very stressful for us. Although since you put down a huge amount of money, it is normal to be stressed but we had trust in Stephen and Lisa that our money was going in the right direction. I would highly recommend Stephen and Lisa!

Having rented a property in Saratoga from Rob, I can attest to all the excellent reviews on Rob at…read moreKim Properties. Rob is the guy you want to do business with. Utmost professionalism, impeccable communication and overall a very pleasant person. Thank you for a great experience, Rob!

I can highly recommend Kim properties. I have had a one bedroom apartment in San Jose and paid less…read morethan what studios are going for in the same area. Rob has always stayed on top of maintenance at the complex, and is quick to respond to any issues with plumbing, heating , or anything that needs attention outside. He would even meet technicians at my apartment when I couldn't make it due to work schedule, ensuring my peace of mind, and making sure the sanctity and privacy was respected. After eight years at the apartment, I must move to take care of family, but I am thankful for Rob and consider my years there blessed .

As first-time homebuyers in the Bay Area, we couldn't have asked for a better realtor than Haylen…read moreReal Estate! The market is incredibly competitive, but Helen and Janely made the entire process feel manageable and clear from start to finish. They were patient, responsive, and took the time to explain everything so we felt confident in every decision. Their expertise and strategy truly made a difference, and we always felt like they had our best interests at heart. We're so grateful for their guidance and would highly recommend them to anyone -- especially first-time buyers in the Bay Area! I recommend them to anyone looking to buy a home in the bay area.

Excellent guidance prior to sale. We're able to sell in 4 days with multiple offers above asking.read more

Reza was our listing agent for a home in the Livermore area, and he was absolutely fantastic to…read morework with. He was patient and kind as well, incredibly professional. We had met a few agents who worked the area prior to him, and glad we chose him to list our home. His fees were reasonable, and his follow-through communications were a huge improvement from other agents we had met with. He provided us with a better-than-full-service experience that we are pretty sure other agents would not have provided. He held multiple open houses and followed through as we were going back and forth between our home in another state and the Bay Area. He took care of all of the closing topics and items that needed to be done while we were away, allowing us not to have to spend too much time, knowing the home was being taken care of. He held open houses and helped with closing remotely. If you are looking for an honest, real estate agent that actually cares about taking care of your needs, definitely consider Reza! Thank you, Reza, for all of your help and support!

We met Reza at an open house in a neighborhood we loved, long before we were actually ready to buy…read more Even though we told him we were early in the process, he still spent the next year guiding us with zero pressure and endless patience. He helped us understand the market, walked us through countless open houses, and supported us through several non-standard listings and multiple offers. What stood out most was Reza's calm, accommodating, and genuinely open-minded approach. He always made time for us, responded incredibly quickly whenever we were ready to move on a house, and made a complicated process feel manageable. When we finally found the one we loved, Reza helped us negotiate a price that worked perfectly for us. Thanks to him, we closed smoothly and moved in shortly afterward. If you're looking for an agent who is knowledgeable, responsive, and truly cares about helping you find the right home (not just any home) Reza is the person you want in your corner. We're grateful for everything he did for us, and we couldn't recommend him more highly.

I lived in a 1b1b apartment managed by Wedgewood Properties for a year. Bill and Nanetta works in…read morethe office and Refik works as a contact for maintenance. They are very supportive and usually my request will be responded with action within 3 days. To improve the noise canceling from upstairs, they even replaced laminate floor of upstairs apt which is very impressive. My security deposit is returned in about two weeks with a reasonable amount subtracted for carpet cleaning. Refik is also a very nice guy and pretty good at fixing things. I have to move out to a closer place to my work otherwise I would like to stay for sure.

Completely unresponsive to valid concerns with neighbors. Bill is condescending and dismissive.read more

My advertising agency, SterlingCi, has been working with Reps for over 20 years. They do excellent…read morework with very quick turnarounds. As an agency, Reps understands that a portion of my income is from bringing in the customer, managing the process and making a small profit on marking up the printing cost. Again I have done that for over 20 years without a problem. Recently I was traveling and when the bill came through, (REPS wants COD payments, unlike my other vendors which offer 30 day terms) and REPS had a problem with my credit card on file, so they did the most unprofessional thing possible; Instead of waiting one week for me to return from my trip, they billed my customer directly at my cost. In my 40 years of running an agency, I have never had a vendor charge my customer directly. At this point I am not sure I will continue working with them since their attitude on this major break in client-vendor relationship was: We tried to bill your card and since it didn't go through we billed your customer. Oh Well.

Hi. I like your building. Very classy and the location is great. It's right next to the bank and…read moreRock Bottom. It doesn't get any better than that. That's real Estate at its best. Great Thinkers. Says a lot

Twelve years later, here we are again with the Alex Aung Cupertino Real Estate Consultant team…read more In a world rushing toward AI for every answer, what stood out this time is something no algorithm can replicate: human judgment, patience, and care. Alex never once pushed us to make an offer. He did the opposite, asking quiet questions that helped us figure out what we actually needed in a home, and what we could live without. Yuchi made sure our finances were rock-solid before we wrote anything. She reminded us to budget for the nice-to-haves and steered us clear of money pits. Before submitting our offer, Alex walked us through the comps he'd prepared and, surprisingly, suggested we go in lower. In a moment when ceasefires get torn up every other week and the world feels uncertain, that lower number turned out to be exactly right. Behind the scenes, Alex paired our written offer with a strong verbal follow-through. We were shielded from the rest. Accepted as written. Two offers with Alex and Yuchi, 12 years apart. Both accepted on the first attempt. Yuchi is now voluntarily and unofficially project-managing our Sunnyvale home upgrade, taking time out of her schedule to visit stores and walk through options with us like it's her own place. Whether you're house hunting in the Bay Area, casually browsing, or just uncertain about whether now is the right time, reach out to Alex. You'll know right away you're in good hands.

Buying/selling a home in the Bay area can be crazy and stressful and we couldn't have done without…read moreAlex Aung Cupertino Real Estate team. We've both purchased and sold multiple properties with them all in Silicon Valley area and every time it has been nothing, but smooth experience and they exceeded our expectations. They are very experienced with entire Bay Area especially San Jose real estate market, which makes their expertise invaluable for us. We found that their incredibly detailed home price technical analysis report, prior to each offer we made is extremely useful and is very precise, unbiased, and well aligned with today's rapidly moving market and this ultimately guide us in securing our dream house confidently knowing we did not over bid more than needed to be in the game of bidding war in such a current competitive market. They also took their time to thoroughly review each inspection reports and disclosures with us, prior to each offer we make to make sure the property of interest has no hidden major repairs or red flags before proceeding with our offers . This again gives us great confidence in deciding whether to proceed with our offer or not. There were a few times they stopped us from proceeding further with offer due to costly foundation repair although the home is visually appealing on open house visit and other time with city's natural gas pipeline being too close to the back yard. There are many other incidences where their unbiased input was critical to our decision making on offer. They make sure that we as home buyer make the ultimate call on what price to offer with best of our interest. They work very transparently and truly have their client's interest at heart every step of the way in our home buying journey. From the get-go, they introduced us to a loan officer, proven track record of closing many home loans in a given time with best interest rate, from a competitive mortgage lender to get our pre-qualified loan approved, identifying our desired locations based on our family needs, help reviewing the reports and disclosures for red flags or negotiating and presenting relentlessly with seller on our offer to get it accepted in this multiple bid situations. What separate Alex Aung Cupertino Real Estate team from many other real agents in the Bay area is that they did not stop looking out for their clients right after the escrow is closed. When we needed to remodel our new house, they introduced us to their trusted and pool of resources, from their home builder network from structural engineer, licensed contractors, handymen, plumbers, heating/cooling electricians, painters and etc. They stepped-in and negotiated every quote for us. Just to make sure we are not getting ripped off and also get the best quality work for the amount money we needed to spend that give us ultimate peace of mind. Overall, we had great experience working with them every time. We will definitely go back and ask them to represent as our real estate agent next time whether home buying or selling comes along. We would not hesitate to recommend them to anybody.

KRC Group managed my rental property for 5 years. My only regret was not hiring Steve sooner. He is…read moreexceptionally knowledgeable about current rental values, market trends, and has the strictest process of vetting tenants I have ever seen. If an applicant was good enough for Steve, they were good enough for me. Steve's team has an expansive network of vetted and trusted vendor referrals. His maintenance manager, Marejka, is so personable and knowledgeable that I ended up asking her for trusted vendor referrals for my own residence. I will miss her dearly. Don't try and manage your property on your own. It is a business at the end of the day, and this company knows how to get business done. They have several packages to choose from depending on the level of service you need / budget you have. They have rightfully earned my referral to my community members.

Unfortunately, I had poor experience. We are out of state and made it clear to the agent Elsa that…read morewe were very interested in the property. We scheduled a tour and booked flights to come see it. Days later, the agent informed us that another applicant had already been selected. We were never offered a virtual tour or the chance to apply first. This lack of communication and professionalism caused unnecessary inconvenience and cost. I would not recommend this agent, especially for out-of-state renters.

Rene contacted me and he sent me slack invite and we started talking business right away. He gave…read moreme several options and asked me to evaluate. He is generally available 24x7 and responded on slack promptly. I am glad I am working with them.

Selling my townhouse with Rene was an outstanding experience. This was by far the smoothest and…read moremost stress-free transaction I've ever had, and that is entirely because Rene took full ownership of the process from day one. He paid attention to every single detail, went above and beyond to get everything ready, and made sure no task -- big or small -- was missed. We had a perfect offer in just two weeks and a seamless closing. Rene's genuine passion for real estate truly sets him apart and makes him a perfect match for anyone looking for a top-tier realtor. I would hands down work with him again and highly recommend him.