My experience with Jorge M Arriola was great when it came to city inspection time and the follow up…read moreitems he ensured his management knew about not only was he polite but also efficient I am hoping management will eventually be able to close out effectively on all deliverables

Solar Tech was efficient and were always in contact with me. My salesman, Trevor could have done…read morebetter

Tim (AWS) said they reviewed my solar system and confirmed the production shortfall, and they would…read morecompensate for the shortfall even though it is beyond the warranty. They suggest regular cleaning will help keep performance on track. I am still skeptical, but I will do this and keep track of the system production monthly to see whether or not it's going to meet the guaranteed minimum production. I truly hope my solar system would performed as they claimed; I would be happy just to get the guaranteed minimum production. I updated my rating back to 5 Stars based on their cooperation in addressing the issues reasonably fair.

AWS did the solar on my house maybe like 4 years ago now and everything has been tip top shape…read more Anytime I've needed service on the system they have been great to come and fix it. Worth getting a quote from them.

I did a ton of research and decided to go with Neosun and they installed a 14KW system with Tesla…read morePowerwall. They handled all the permits and SCE coordination to ensuring timely completion. Daniel & Nare were working with me on this one and the crew completed the work in a day. Fair price for the scope of work. If you're in the LA/OC and doing your homework on solar installers -- these guys are worth the call.

I had a pleasant experience working with Neosun, Nare really helped me through the whole process…read moreand answered my questions on time, overall very smooth process ! their pricing was very fair and very competitive compared to other companies ,I got 20 kw enphase power bank, and I am able to run the whole house without depending on the utility company , definitely recommend!!!!!!

TL;DR: Rose is incredible. Honest, patient, actually knows solar and is not just a salesperson. She…read morewill answer every single question you may have and follows up. Has a professional installation crew and executes flawlessly and everything stays on track. Incredible follow-up and will not try to upsell you like other installers. If you're looking to install solar, you should absolutely go with OneSun. Give Rose a call to at least get a consultation and I'm sure your interaction will immediately stand out from other installers. Installing solar is something I kept putting off. When I found out that the tax credit would be going away at the end of 2025, I realized I couldn't put it off any longer. One of the reasons I kept waiting was how annoying solar reps were. Clearly just sales guys who didn't actually know anything about the equipment, technology, and process. I did a bit of research on local installers and OneSun came up a few times, all with nothing but great things to say and especially highlighted the installer's knowledge and patience. Before reaching out to OneSun, I informed myself as much as I could to the point that I knew what panels I wanted, size system, even what inverters I wanted installed. My first phone call with Rose immediately proved that all of the positive feedback I had read was for a reason. She took the time to actually listen to the specifics of my project, what I was looking for, and what questions I still had based on my research. She took the time to answer every question and even went into the technical details that I was interested in. It was clear that she was extremely familiar with not just the logistics, but also exactly how a solar system works as well as the technical details of all of the components in a system. She had my business after that first meeting but of course I still did my due diligence and got a quote from one other local installer which also had similar reviews. Although the sales rep was very nice, it was clear that he was just a sales rep and only reinforced why OneSun was the installer to go with. OneSun's pricing happened to be better but even if the other installer would have come in at a cheaper quote, I would have still chosen OneSun for the install. Rose started the permit process in July and made sure that everything stayed on track, especially since I wanted to make sure that the system be on before the end of the year in order to qualify for the tax credit. The timelines she provided were right on point and the install was scheduled for September. About a week before the install date, there was an unexpected problem. The panels that were originally planned for my install had gone completely out of stock. There had been some kind of manufacturing issue and those panel would not be coming back in stock for another couple of months which could push the project out to the following year. Rose let me know she could acquire slightly larger panels for the project and install it on schedule. I was about to ask what the additional cost for the larger panels would be, but before I was able to, she let me know that there would be no additional cost to me. I'm sure any other installer would have used the situation as leverage to add additional cost to the project. A testament to Rose's commitment to her customers. On installation day, the crew was professional and efficient. They completed everything in one day and made sure to keep everything as clean and organized as possible. Towards the end of the install, I had noticed that they ran one of the grounding wires out from the attic and down the face of the house where I had planned on completing another project in the near future. I knew that the wire would need to be redirected if it was left there so I asked the foreman if he could run it through a different path. Initially he felt like it would not be possible given the layout. I reached out to Rose just to make sure and see if she possibly had another solution. About 10 minutes later the foreman showed me another possible option which was much better for what I needed. It may have seemed like a small thing, but that was another instance in which I believe any other installer would have dismissed my request as pickiness and told me there was nothing else they could do. Rose took the time to speak with her foreman and truly assessed the situation to come up with a solution that fit my needs. It took LADWP about 6 weeks to get my meter installed and for my system to be turned on, but it was still well before the end of the year (and yes, I just got my tax refund with that hefty solar tax credit). It's rare to come across someone like Rose who is honest, patient, and who truly has her customer's best interest at heart. Combine that with impeccable execution and communication, and there is no one else I would recommend for a solar install project. In fact, my parents are considering a small project and I've already told them about Rose/OneSun.

When I first contemplated getting solar panels for our house, the entire process looked daunting. I…read moredidn't know anything about the technology or equipment and I felt ill prepared to make any decisions about what our house needed. There are so many companies out there, it's hard to know who to trust. As soon as I did a few online searches, I was flooded with emails and texts from multiple companies with high pressure sales pitches. One company charged me $350 to do a site survey, just to get a quote for the project, then came back with a revised quote adding $7000 to dig a trench for electrical wiring due to "the location" of our electrical panel. I found OneSun on a yelp search and as soon as I spoke with Rose Avakian, I knew my search was over. This company stands out from the others. There was no sales pitch, pressure, or upsell. Rose explained the technology and equipment in a way that made it understandable and approachable. When her team came to look at our place, they found no need to dig a trench and simply connected to our existing electrical panel. Had they needed to dig a trench, the price they quoted was nowhere near $7000.  From start to finish, the entire experience was transparent, seamless, professional and expedient. The attention to detail and care the team put into making sure everything was done right far exceeded my expectations. If you're looking to go solar, look no further than Rose and OneSun. This is truly the best company I've ever worked with!

Tesla referred us to Home Upgrade Specialist for our solar and Powerwall 3 install, and they were…read moregreat from start to finish. They took care of all the Burbank permitting, kept us updated, and delivered on schedule. The whole team -- estimator, project manager, installers, and even the president -- was friendly, responsive, and professional. The install was neatly done to blend in with house decor. Their price was reasonable and the value unbeatable. Solar adds about 4% to your home's value, so it justifies itself right away -- even if you sold your house next month! The Powerwall 3 works perfectly and gives us backup peace of mind during outages. Five stars. Highly recommended.

Abysmal service. They do not show up on time, sometimes skip appointments altogether with no…read morecommunication. Charge for items that should be covered by their own warranty. Considering the prices they charge, the workmanship and professionalism is shoddy. Look elsewhere.

Update for my review with OC - Savannah from customer service reached out regarding my experience…read moreand expressed regret over how things went and changes were actively happening at the company. She offered a free panel cleaning, which she set up internally and had their team come out this past Friday without issue. Since the cleaning the panels have been much better performing especially after these past few weeks of misting and rain, about 25% higher output. I didn't think much of it but I get now it's worth doing to get the most out of the panels. Overall a very good response and experience with OC specifically for this issue. I feel that they do want to stand out from the crowd and responding proactively to feedback gives me more confidence they'll take care of issues as they hear about them.

OC Solar was fantastic from start to finish. They got me a proposal quickly, were transparent…read morethroughout the process, communicated consistently, and their online portal made everything easy to track. Every person who came out was professional and respectful. What really set them apart was handling both our full roof replacement and solar installation together. I didn't want a roofing company and solar company pointing fingers at each other down the road -- OC Solar eliminates that headache entirely. Their pricing was competitive, and their substantial warranty sealed the deal. Highly recommend them if you're considering solar!

If you do, study the contract! They sold my system based on the price of $218.88 per month on the…read more25 year plan. I learn that the fine print says it goes up to the real price after 12 months. So it is really $311.12 per month for the rest of 24 years. I had no other other problem. And I love it.

Fast and reliable. Shant was easy to work with. Price was also very reasonable compared to othersread more