1. ProSource of Gonzales

    1. ProSource of Gonzales

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    Gonzales, LA

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    ProSource of Gonzales

    3.0 (1 review)
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    4 years ago

    Helpful in selecting a tile, but then took 2 weeks just to provide a quote on the project.

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    Halpin's Flooring America

    Halpin's Flooring America

    3.8
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    This will be the last time I use Halpins for flooring, although the end result was good, it wasn't…read moreworth the amount of stress dealing with them. The Installation people were what made this experience horrible. I had to constantly call them to try and schedule (which took weeks, I had to call the customer service rep multiple times to get them to help only for it eventually lead to my request being handed to the owner to finally get it scheduled), once I finally got it scheduled they cancelled on me multiple times due to other projects taking longer than expected. I never got a call back to reschedule and AGAIN had to leave multiple voice messages to get them to finish what they started, finally someone from installation showed up only to as me "Whats wrong with it?", Me: "Theres no trim on it..." Installer: "oh... I think they sent me to the wrong house, yeah I dont have the stuff for this..." SO. FRIKKING. FRUSTRATING. They apologized of course, but I am done with them. Halpin's was great up until you deal with the Installation part, and they do a great job when they do finally show up, but the amount of stress just wasn't worth it when I can easily go somewhere else for just as good results.

    We came in close to closing on a Saturday. The staff was very eager to assist us, no rush. They…read morewere all very helpful and knowledgeable. The selection is great, found the perfect bathroom tile! We didn't order yet, but was told it only takes a couple days to a week, which is awesome! Can't wait to go back and finish our project with their help! The price was great as well!

    ServiceMaster Restoration & Cleaning Specialists

    ServiceMaster Restoration & Cleaning Specialists

    1.0
    (1 review)

    AWFUL. I am blown away by this company and how RUDE of an experience I had. I called both the…read moreGonzales & Baton Rouge location and got the same person, Robby! Apparently, first impression does not mean anything to this company and customer service means even less. I called to get a quote for duct cleaning for my home. Now keep in mind, I've been calling several places to compare services and to see who offers the best price and I've had positive encounters. Until this one. I was expecting a business with integrity especially after viewing their website. I am just floored that this location has none. Why do I feel this way you ask? Well, this happened (quote en quote) "it's $45 dollars a register, what else you need to know" said in a matter-of-fact way with an overtone of inconvenience. To me that's RED FLAG number#one!!! If you get that kind of response straight out of the gate, what could I expect from this company if a really serious issue presented itself? Why in the world would I want to do business with an establishment that has presented itself in such a way? After this call, I contacted the next closest location which was in Scott, LA to try and maybe rundown a district manager or home office. No luck. I talked with a lady who appologized for the rudeness and proceeded to tell me that it's a franchise business. Sad.

    From the owner: Water Damage, Fire Damage, Carpet Cleaning, Upholstery Cleaning, Tile Cleaning, and Duct Cleaning…read moreservices for the Greater Baton Rouge Area. We have been helping customer since 1993. In the event of a water damage, fire damage or just a routing cleaning of your floors give us a call.

    Concrete Design Solutions

    Concrete Design Solutions

    5.0
    (1 review)

    This company is the very best…read more I truly wish I could give them more stars. They were on time or early. Each day they explained the task for the day as well as answering any questions. Also they were meticulous about cleaning up as they went and and before they left everyday. The work way exceeded my expectations!!! I had a small issue no fault of theirs just some miscommunication and it was handled respectfully and fast. I could go on and on my only regret is that it has taken me this long to write the review. I used them twice on two different projects. I was mourning the death of my dog and they were compassionate without being overbearing. I will certainly be calling them for any future projects big or small.

    From the owner: Naked Concrete? Let us dress it up. Patios, Pool Decks,…read moreDriveways, Walkways, Carports, Garage Floors, Interior Floors... You supply the concrete surface and we will create the custom look of granite, marble, slate, stone, brick, tile... The possibilities are endless. Indoors or outdoors, Concrete Design Solutions uses an innovative process created by Concrete Technology Incorporated, CTi. It is strong, durable, resistant to chipping, cracking and staining, easy to clean and maintain, and the finished product will keep its deep, rich beauty for years to come. CDS is based in Gonzales, Louisiana and serves the greater Baton Rouge area including Ascension, Livingston, Assumption, as well as East and West Baton Rouge Parishes. We are South Louisiana's decorative concrete specialists Services: Cleaning Concrete, Colored Concrete, Decorative Concrete, Engraving Concrete, Garage Floor, Coatings, Interior Concrete, Floor Resurface, Patio or Walkway Resurface, Existing Driveway, Resurface Existing, Pool Deck Resurfacing Concrete, Stained Concrete

    Halpin's Flooring America

    Halpin's Flooring America

    2.0
    (4 reviews)

    After placing our order on April 1, 2021, we were told we would be contacted the next week to set…read moreup installation. TWO MONTHS went by and we had still heard NOTHING. We called in to see what the delay was and were told they LOST OUR ORDER, but would get it in by that Friday (miracle of miracles.) So the parts came in last Friday, and they just sat there. It's been almost a WEEK again, and we still had not heard anything. When I called the salesman again, it was like they did not know nor care who we were. Finally, after putting us on hold, they came back and told us the part was in last Friday, so I asked when were they going to call about installation. The salesman (Mark Jordan) transferred us to voicemail for the installation department. We left our contact information. I immediately called back and asked to speak to the manager, who I was told was Larry Thibodeaux at the Greenwell Springs store (225)927-8741. When I called that number, a gentleman answered the phone and said Mr. Thibodeaux was not available, could he take a message. I gave him my first name and phone number. He then grilled me to find out who I was, because Mark had apparently tried to get ahead of the situation. When I gave him my last name, he told me he was with the installation department and was "just about to call you to set up your installation." He kept trying to get me to commit to a date, but I told him I wanted to speak with the manager first. It really is such a shame that they apparently don't care AT ALL for their customers... and they don't care if they mess up your order, or take forever doing it. TRULY, TRULY dissatisfied at this point and looking for other flooring installers. I'll see if I EVER get a call back from Larry Thibodeaux.....

    This place is a joke. I was told they knew what they were doing and they installed my carpet…read morewithout a transition or threshold between the carpet and my wood floor. Now my carpet is fraying along that area. They send some guy named Raymond to come look at it. He didn't have the guts to call me back. He had the salesman Ron call me and tell me it was my fault by mopping the floor. They wanted to charge me $225 just to come do it the way it should've been done the first time. These people are a joke !! M

    ProSource of Gonzales - carpeting - Updated July 2026

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