Let me start with I was NOT going to make this review even with all the annoyance this company…read morecaused. But Anwar asked for this review. I hired this company for a countertop installation and paid a deposit with the understanding that the job would be completed within 3 days. Instead, it took over 40 days for them to come but that is not why I am making this review. The facts: They rescheduled my installation three different times, often without notice. Communication was extremely poor. Calls and messages would go unanswered for long periods, and when I did get a response, it felt like Armor had no record of my project and needed constant reminders. The first excuse I was given was that the granite I selected had cracked and was the last slab available. I had to go back in and choose another fine but that also took days just to coordinate. I asked if they could reorder my original choice, and I was told it would take about two weeks. I was satisfied but continued waiting with no updates, I went back myself, only to be told it was somehow back in stock like it had never been unavailable. We scheduled another installation date. No one showed up, and no one contacted me. I had even scheduled a plumber around their timeline, which caused additional inconvenience and expense. In which he says "not my fault you hired" no , it's not. But when you run projects you stick to a schedule. I should NOT have to remind someone how to stick to a schedule. I've always asked for estimated timelines so that ppl do not feel rushed/ timed. But Again, I had to be the one to reach out and get a confirmation if they were even coming or not. 2 weeks went by with no communication. At one point, I contacted an attorney because I genuinely thought they were not going to complete the job. I even went up to their shop multiple times, only to find no one available. Eventually, I ran into a family member who got me back in touch with them. After yet another reschedule (which they later denied ever confirming), they finally showed up but only after I called multiple times the day of. The installation was rushed, and the countertop was chipped. At that point, I was exhausted and just wanted it to be done, but it didn't end there. I sent them photos of the damage, and they agreed to come fix it; then never showed up and stopped responding altogether. Because of this experience, I was without a usable kitchen for over 40 days, had to eat out constantly, spent unnecessary money, and dealt with ongoing stress chasing down a company that already had my deposit. This was one of the most frustrating service experiences I've ever had. I would not recommend this company to anyone.

We are still waiting for restitution to be paid. It was ordered by Livingston parish courts and he…read moretook the warrant for his arrest instead of paying it. He stole money for cabinets and work he didn't do at all on top of work he did that was just shameful. Still no top cabinets. He prefer to go to jail doing construction without a license. Be very mindful before using this company.

Very professional. Even called to offer an earlier installation date because they knew we were…read moretrying to get it ASAP. Highly recommend and would work with again!

They sold us a defected piece of quartz for our kitchen countertop and refused to replace it but…read moretrying to sell us another piece for 50% off.

We got our quartz countertops and herringbone subway tile backsplash from Assured. I will start by…read moresaying that working with Amber was an absolute PLEASURE and she helped us with not only deciding on countertops but also with the entire LOOK of the kitchen. She recommended we paint the walls "agreeable gray" and gave us tips and advice on how all the colors would work together. Talk to Amber, she's a star. Now....... about installation. Countertops went fine. Then there was the backsplash. First they told us one day. Then two. Then it turned into 6 FULL DAYS. We never felt like a priority. Adam (the quality assurance guy) helped us get what we needed done, but before that we got the run around from everyone else. Unacceptable for the amount of money we were spending on this. We had to PULL info out of the people who were supposed to be communicating with us. Now that it's all said and done, I'm thrilled with how it turned out. Would I recommend assured to a friend? Honestly unsure. The end product is great but was the hellish process worth it? Not sure.

Hillary was amazing to work with on our new home. She did a great job of helping me choose things…read moreto stay within my budget. Hillary was very patient with me as I made very important decisions. She was very knowledgeable on their products from her experience. She was very personable and excited about my selections and the final outcome. Hillary was always flexible with her times to meet with me and very prepared with my plans and prior selections ready to go when I walked in the door. I never felt rushed or pressured when selecting things for the house. Hillary was prompt to get quotes to my builder. All of these things were very important to me as this building experience was all new to me. I never felt overwhelmed throughout the process because of Hilary. I highly recommend her!

Love this place! I knew I saw this place in New Orleans but even more excited they are closer to…read morehome for me! I fell in love with the store! I'm thinking about the carnival board personalized for an upcoming wedding gift! Can I tell you I had my ADD traits getting the best of me! My daughter and I loved the air plant holders - so adorable! I'm really into charcuterie boards right now so I'm really in love with this place! Even my daughter asked me if I wanted to get some cheese bags for my cheese lol! I signed up for their mailing list because if they have a charcuterie tasting - I AM THERE!!! I love finding a Hot New Place!!!!

Wonderful, original store with interesting and varied, locally made cutting boards, utensils, and…read moreassorted kitchen stuff. Was helped by "Shar", one of the store owners, when I went gift shopping. She was helpful, knowledgeable and helped me land the perfect cutting board. Even threw in some decorative paper and extra gift bag to make it special. Perfect example of a local store owner going the extra mile to make the best possible shopper experience. Definitely will be back.

United Design Stone provides outstanding stone services for homes and businesses. They showed to…read morebe very experienced and helpful. Their customer service was very professional. I highly recommend them.

From the owner: Craftsmanship. Quality. Innovation. At United Design Stone we are united in our passion for…read moreexcellence in all aspects of our work. Our master craftspeople and design team are energized by the creative challenge of matching the unique qualities of our product with the individuality of your vision. Our process encompasses the entire lifecycle of natural stone from its extraction to its ultimate installation whether that be in a classical or contemporary setting. Every detail of our product--from its thickness, to its detail, to its color and size--is carefully considered in accommodating your vision. When you work with United Design Stone, you join our team as both a leader and an apprentice. You set the overall vision while we introduce you to the idiosyncratic qualities and history of the products available for your masterpiece. Our design experts and craftspeople work closely with you to choose the best product for highest impact, durability, and value.

They did an excellent repair of a quartz vanity top that a trade chipped…read more My only complaint is they tried to charge me a travel charge after the fact and also didn't disclose adding in the fee square charges them to use a card. I had cash. I could have used it. Besides that, their work was good.

The office manager, LaVona was very knowledgeable and helpful. She was very patient with all of my…read morequestions and concerns. On the day of installation, I was very impressed with the entire team's professionalism and courtesy. When there was a minor issue with a corner piece, immediately the issue was addressed and rectified. The installation was completed in one day, as promised. The crew was prompt and efficient. The new countertops have changed the look of my kitchen, making it feel brand new. I'd highly recommend Golden Stone Granite & Marble. While they come at a premium price, their customer service and attention to detail are unparalleled.

Granite countertops for my home and business? Yes please!…read more The install team was extremely professional!

From the owner: take care laterread more

DO NOT DO BUSINESS WITH THIS COMPANY. We were not advised by any of the salespeople that every…read morepossible mark shows up on black granite, even with protective sealant. We spent thousands on new countertops that now devalue our house. Menzie said they would solve the problem. They didn't, Here's a timeline of their circus: April 12: Installed black granite countertops. April 29: Installed backsplash but could not finish because they had cut the backsplash incorrectly to fit around sink window. May 8: Returned to finish the backsplash. May 9: When electricians came to finish installing outlets, they could not finish because a couple of outlets could not have the plate screwed it since the backsplash was incorrectly cut. May 10: Sent first batch of pictures to the Menzie salesperson about spots and streaks on the counter. She assured me they would disappear once the protective sealant was added. May 17: Someone from Menzie returned to apply the sealant. May 19: After letting the counter dry for two days, the spots and streaks were still there. Any time we put a cup on the counter, it left a mark. Sent the salesperson a new set of pictures. She said she would send the picture to the warranty company and have a manager call me. May 21: Someone from the company called me just before 7 a.m. Asked me when he could come to my house to check the problem. He was there in 20 minutes. He and his assistant rubbed some alcohol on the countertops, then appeared to re-apply sealant. He explained whoever previously came didn't do the job correctly because he didn't account for cooler temperatures. He said wait 2 hours before it dries. I waited 4 hours. Same marks and streaks. Took new batch of pictures, sent to salesperson. Twenty minutes later, manager calls and said he wasn't aware of the problem until a couple of days ago. Promised the problem would be solved. May 29: A two-man crew from Menzie arrived, supposedly uses solvent to alleviate the spots and streaks. One of the crew gets on the phone with the manager. He condescendingly tells me spots and fingerprints will always show on black. "That's why they call it 'fingerprint black'," he said. I told him had I known that we would not have bought black countertops. I asked him why didn't the salesperson tell us that. He said, "Not all of the sales girls know that." Two hours after the crew leaves, the salesperson sends me a bill to pay the remaining balance owed. May 30: I write manager. Tell him we aren't satisfied. Every little mark still shows ip. He writes back Menzie has solved the problem, according to industry standards. AGAIN, DO NOT DEAL with Menzie

Very disappointed in the installation, as they dropped a support rod on the floor, damaging it then…read moredenied doing it; said the damage was there beforehand. However, we had just cleaned the floor before they arrived; there was no damaged floor. When I explained that to the "customer service" representative he basically called me a liar. I was shocked by his response. I emailed and left messages with the salesperson - no response. Use with extreme caution - stand over the installation!

The staff was very diligent and patient with me regarding my project. I am a DIYer so did not use…read morethem (or their sub) for installation, but Richard was very deliberate in helping me solve my problem over the course of a week. He answered many of my calls and I appreciated his assistance. I will do business with LL again in the future.

Not honest about the installation process…read more We had a huge project that we trusted with LL Flooring and their subcontractor. We had to pay the full amount for materials and labor (tens of thousands of dollars) prior to an installation date even being scheduled. That's not standard with contractors, but we agreed to it because LL promised that our contractor would not be paid until we signed completion paperwork stating that everything had been finished. That did not happen - our contractor was paid even though we did not sign paperwork and even called LL to say that they were not done. Obviously, our contractor is no longer motivated to finish up the job. We were also told that the contractor would move all of our furniture. That didn't really happen (they only moved some stuff) and we now have a lot of damaged furniture and electronics. Overall, extremely disappointing.