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    Select Stone

    3.3 (7 reviews)
    Open 8:00 am - 5:00 pm

    Services - Select Stone

    Countertop installation

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    Menzie Flooring & Stone

    Menzie Flooring & Stone

    3.3
    (4 reviews)

    DO NOT DO BUSINESS WITH THIS COMPANY. We were not advised by any of the salespeople that every…read morepossible mark shows up on black granite, even with protective sealant. We spent thousands on new countertops that now devalue our house. Menzie said they would solve the problem. They didn't, Here's a timeline of their circus: April 12: Installed black granite countertops. April 29: Installed backsplash but could not finish because they had cut the backsplash incorrectly to fit around sink window. May 8: Returned to finish the backsplash. May 9: When electricians came to finish installing outlets, they could not finish because a couple of outlets could not have the plate screwed it since the backsplash was incorrectly cut. May 10: Sent first batch of pictures to the Menzie salesperson about spots and streaks on the counter. She assured me they would disappear once the protective sealant was added. May 17: Someone from Menzie returned to apply the sealant. May 19: After letting the counter dry for two days, the spots and streaks were still there. Any time we put a cup on the counter, it left a mark. Sent the salesperson a new set of pictures. She said she would send the picture to the warranty company and have a manager call me. May 21: Someone from the company called me just before 7 a.m. Asked me when he could come to my house to check the problem. He was there in 20 minutes. He and his assistant rubbed some alcohol on the countertops, then appeared to re-apply sealant. He explained whoever previously came didn't do the job correctly because he didn't account for cooler temperatures. He said wait 2 hours before it dries. I waited 4 hours. Same marks and streaks. Took new batch of pictures, sent to salesperson. Twenty minutes later, manager calls and said he wasn't aware of the problem until a couple of days ago. Promised the problem would be solved. May 29: A two-man crew from Menzie arrived, supposedly uses solvent to alleviate the spots and streaks. One of the crew gets on the phone with the manager. He condescendingly tells me spots and fingerprints will always show on black. "That's why they call it 'fingerprint black'," he said. I told him had I known that we would not have bought black countertops. I asked him why didn't the salesperson tell us that. He said, "Not all of the sales girls know that." Two hours after the crew leaves, the salesperson sends me a bill to pay the remaining balance owed. May 30: I write manager. Tell him we aren't satisfied. Every little mark still shows ip. He writes back Menzie has solved the problem, according to industry standards. AGAIN, DO NOT DEAL with Menzie

    Very disappointed in the installation, as they dropped a support rod on the floor, damaging it then…read moredenied doing it; said the damage was there beforehand. However, we had just cleaned the floor before they arrived; there was no damaged floor. When I explained that to the "customer service" representative he basically called me a liar. I was shocked by his response. I emailed and left messages with the salesperson - no response. Use with extreme caution - stand over the installation!

    Select Stone - buildingsupplies - Updated August 2026

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