service was great. Tara took the time to help me pick the best jacket for my needs. very…read moreappreciated. also, prices were great.

A lot of different brands available in this store, - from Roxy, to Northface to Columbia. Friendly…read moreservice and laid back attitudes on top of fantastic prices help keep this store pretty busy. I wish I found something I liked in my size though, nothing was available for me, but I could have visited during the wrong time. $9.99 for a tank top is pretty damn good so I'll have to visit again when I'm in the area again.

Lived on Orcas for the last 7 years and have built a house, garage and greenhouse there. Island…read moreHardware has been great. They are well stocked and staff are incredibly friendly and helpful. I am there a couple times a week. Riley has been a life-saver.

This store is a life saver!…read more We are contractors and had a job on Orcas Island. We had never been to Orcas before and were unfamiliar with the area. Before we set out for the island, I looked up local hardware stores (just in case). I found Island Hardware & Supply, called them to make sure they would have what we MIGHT need, hopped in the truck and got on the ferry. OF COURSE it turned out that we DID need some items, so we set off for the Hardware store. We got lost and ended up at the little hardware store in East Sound - we thought we were at the right store, but they didn't have any of the supplies we needed. We were pretty confused until I found out from a local resident that the little hardware store in East Sound is on North Beach Road, and the big hardware store (Island Hardware) is on West Beach Road. So we hopped back in the truck again, and set out to find Island Hardware. (yes, we got losat again...but eventually figured it out) We were so relieved when we located the store and were able to purchase the supplies we needed, because we were thinking that we would have to get on the ferry and drive to the home depot in Mt Vernon (that would have taken forever). Island Hardware had all the stuff we wanted, lumber, tools, big bolts, lag screws, plumbing supplies etc. They even have a couple of little gas pumps which was handy for us. We had the occassion to go back up to Orcas for round two of the job which was exterior painting. The paint we purchased needed to be re-tinted at the last minute. We remembered that Island Hardware had a paint department and took the buckets of paint to them with our fingers crossed. Even though we didn't buy the paint from them, they happily re-tinted it for us...I thought that was pretty generous and excellent customer service!

Let's say Walmart, Cabela's and an army surplus had a crazy 3 way and made a baby. Now this baby…read moremay never know who his pappy is. But you know for darn sure that baby came from love, acceptance and exceptional customer service. And times are different now. I saw on discovery channel and baby that had 2 biological dads!? Like a cat !?! Wow....Axe and Reel. You little 2 daddy miracle.

Huge store with a large selection of outdoor gear. Prices are reasonable, they have a little bit of…read moreeverything. Visiting from the US and this is comparable to an REI. Staff was super friendly and willing to help!

I like this MEC for the selection. Everything you could want for the outdoors and recreation is…read morehere. I'm here now where there's supposed to be big savings, but I still find the prices quite high so I'm not getting anything. The layout is very confusing to me. IIf I want a piece of equipment, I know where to find those sections, but the clothing is quite confusing. The service here is hit or miss. The people on the floor are usually very helpful. At checkout, though it really is hit or mess. I had one person who totally messed up in order as though she didn't know what she was doing, and I had to doublecheck and triple check to make sure there wasn't a mistake on my credit card. However, I've had other times where a more senior person has been very reasonable in rectifying problems with merchandise. It's not my favourite location for layout and I left thinking I'd rather shop online where it's easier to find what you're looking for and there's more organization. I do like how MEC is back in Canadian hands now. As of May 16, it will be under majority Canadian ownership.

They always have what I need, and on an island that is a big deal. Friendly and helpful, I would…read morerecommend 100% This year I forgot to get prawn bait and the day before the opener, and they still had plenty of pellets and oil in stock. They also have some local handmade stuff, which is very cool.

From the owner: Mother and daughter owned and operated on beautiful Orcas Island. Come on down and check us out. We…read moreare adding new inventory on the regular.

Nash Brothers Sports is a cool store located along Spring Street offering a variety of merchandise…read more They sell gear for fishing, kayaking, hiking as well as shoes, lots of hats, clothing, nautical decor, souvenirs and Seahawks apparel and accesories. You will also find San Juan /Friday Harbor shirts, jackets, sweats, keychains, magnets, mugs and stickers. I found a really nice set of buoyant glass floats for only $12.95 (found the same one online for $40)! Went back a few times to this store to pick up more items to bring back to friends. Their prices are lower than most souvenir shops and the couple who manages the store are locals who are friendly and very helpful. They did not hesitate to recommend points of interests and restaurants to try. They like tourists!

From the owner: We do our best to offer our customers the best prices and customer service we can so they may enjoy…read moretheir experience not only in our store but their trip as well.

Went on a Sunday to buy new skates and the young guy was really helpful - sat with me through the…read morewhole process of trying on skates, answering questions, baking and fitting them. There were four other people of varying ages there getting new skates at the same time, they all bought. So that's tells me this was the right place.

They do the best skate sharpening in the area with reasonable price. They fixed my blades that were…read moresharpened from sportschek. You can really tell the difference if your skates are sharpened correctly. Staff is friendly, they help us with any questions we might have like what cut to get for our skates for beginner and intermediate level. They have packages for skate sharpen which helps save some $$$. If you regularly get your skates sharpen then you may want to purchase their package. They also helped answering questions in regards to insoles..they are quite knowledgable. The equipment they carry are also reasonably priced and the owner only buys equipment that he believes in. If you want friendly and knowledgeable staff to help you with your skates or hockey in general, then this is the place for you.

I've worked with Trail Bay Source for Sports on multiple custom orders for sports teams and our…read morelocal volunteer Fire Department, and every experience has been outstanding. Their customer service is second to none, and they consistently go above and beyond to make sure everything is perfect. One experience really stood out: they decided to replace an entire order because they felt the embroidery didn't meet their own high standards, even though we were completely happy with it. That level of pride in their work and commitment to quality is incredibly rare. If you're looking for custom apparel or team gear, I can't recommend Trail Bay Source for Sports enough. Their attention to detail, exceptional service, and dedication to customer satisfaction keep us coming back every time.

Great customer service and willing to go the extra mile to make the you happy! I really appreciate…read morewhat they did to help resolve an order issue. Go and support them!

This is a two floor store located at Metrotown. I came here looking for a sleeping bag. They have…read moretheir own branded sleeping bag and they are cheaper than the big brands like Mammoth etc. They sell similar items as MEC but the best part is their location is way more convenient than MEC. It doesn't cost money to join their reward program. I say good prices. The store is clean and well organized. They have other sporting equipment for sale. This is the first Decathlon in Metro Vancouver. I have been to a Decathlon in other places in the world before so this brand is not new to me.

I am not familiar with this brand. The space is very big, there are two floors, they have bikes,…read moreskiing, running, a small hockey section among other things. It is inside Metrotown. The prices are really good which makes me wonder a bit. You know what they say, if it's too good to be true.... Anyways, I picked up a bike cage and a water bottle for my bike. Time will tell over the long run about the quality but they seemed to be pretty good. There isn't much service, there was one girl out front answering questions but all the checkouts are self serve. Also I didn't see alot of employees around the store if case you needed help with an item. Anyways, I'm sure I'll be back to check out more of their products.........

Awesome stop for a crab license--aside from a life jacket, we picked up a beautiful wooden puzzle…read moreand some colorful stickers. Super friendly service in a clean, well maintained store. They offered 20% off on the puzzle because it was a display model, and the last really colorful one left. They will be ordering more for the holidays, if you're a wooden puzzle fan.

I came here at the last minute to get some binoculars for our whale-watching tour. The staff was…read morevery knowledgeable, helpful, and friendly. They also have a great selection of clothing and shoes.