Just thought I'd let you all know that in 2022 her voicemail says she does not have time for any…read morenew clients...disappointing-I was looking forward to going there.

Roxanne treats you like a friend, and with the care and concern of a friend, she addresses any foot…read moreproblems you might be having. Arthritis is doing terrible things to my feet, but each time she uses experience and imagination to find ways to relieve my pain. Her shop is decorated so cute, is spotlessly clean, and she goes out of her way to pamper you and make you comfortable. I've been going here for years. Don't know why it never occurred to me before to write a review, but I can't say enough good things about Roxanne, her shop, and the treatment you will receive.

Donna is absolutely amazing. I absolutely love this place. It is clean and always busy.read more

Great work, careful, patient people work here. Have gone twice now for pedicure and had good…read moreexperiences. Nice people and clean place. Good prices !

Today I came back to Pamela for a gel set & she offered me these pretty chrome powder on top of…read morethem, and I love it. Thank you again Pam!

I love this shop. There is only 1 person working there. Your needs outweigh her own. She is always…read moreready to add any other spa treatments. She doesn't over book ever. I have never been happier with the service provided by Hi nails and spa. Location is great for me. They now do my Moms nails. Her nail tech was always overbooked she has waited over 30 minutes on every appointment. So "nail tek" lost a great customer. The had been doing moms nails for 15 years. So give her a try. You will not be disappointed. Located in Mesa at Southern and Crismon Rd. Next to the Dunkin' Donuts "Hi nails and spa"

Been coming here for over two years. Will not going anywhere else in Arizona. Tim and Alina are my…read morefaves. But everyone is great here. Before finding this place getting my nails done was so stressful because I had to constantly monitor the quality of any place I went, and keep an eye on what they were doing. And it defeated the purpose of the self care ritual because it made me so anxious. That's not the case here. I trust Tim and Alina to a fault! I can zone out or enjoy conversation. And actually enjoy the self care ritual, relax. I always know my nails will look amazing. I recently asked for a design for my vacation and Tim went all out. I've never gotten so many compliments in my life. And not only was the design good, but when I was too lazy to go back to get my nails redone for a full month, they lasted without issue. All the other place I've tried in AZ, before finding this place, the nails are coming apart after a week or two. These looked brand new (minus grow out) for a full month. Picture attached of the day I got them done vs a full month of grow out.

I really like this place. Today, Mother's Day' my husband treated me to a pedicure and eyebrow wax…read more He also got a pedicure too. Mine was fabulous but I could tell by looking at my husband's face his wasn't up to par. I asked him later about it, he said he barely got the leg massage, it was so light he couldn't feel anything. His whole thing lasted a total of 15 minutes. If you look on their website it says 35 minutes. Now I know he didn't get polish, but he should at least get the full 35 minutes if he's paying the full price. It also says 10 minute massage, I watched the lady and it was no where 10 minutes. His lady also just sat there, didn't say a word or even acknowledge his existence. 5 stars for my person, 0 for his. We still gave her a 10.00 tip. They also had a cute Mother's Day snack bar. EDIT: about an hour after I left I felt a burning on my eyelid and noticed it had been cut and she didn't even say anything. Also noticed plenty of hairs she didn't even pluck. Guess this isn't the place to get a eyebrow wax. I'll keep coming for the pedicure though.

Beautiful job! I've been going here since I found the place a few months ago. The atmosphere is…read morepretty chill, and the folks are nice I think they did a lovely job!! My first time getting a pedicure done and they came out beautiful.

So pleasant! Kind and patient with my daughters and had a "princess pedicure" rate! Mom got a…read moregreat foot clean up and buff. My sister got two colored toes that looked lovely. I'm pleased with my mani pedi. Also...so much fun: they had a lunar new year tree and we all got cards with $2 bills in them except Mom who scored a $20 gift certificate. I would recommend this place.

First time customer and very happy with my dip nails. My experience was very positive.read more

I was looking for a good nail place on google and happened to stumble upon this hidden gem and so…read moreglad I did. I called a day before to ask if there was any openings for New Years eve knowing a lot of places would be closing early or just be super busy, and was able to get in next day no problem easy peasy. I get there and Francine greeted me and was so sweet. Her place is very clean and tidy and it's a small shop but it's perfect because she works alone. She is very attentive and did a wonderful job. I am definitely going to return and make this my new nail place.

First time.client.and will return. Nora was the tech who worked with me and did a very good job…read morewith the services requested. Making my reservation was painless through their website. I chose the service with the callus removal and felt a world of difference. I was very pleased with the outcome and will repeat this with Nora.

I am extremely disappointed with my experience at Gallery Nail Bar Mercy. I visited yesterday for a…read morepedicure and eyebrow service. The pedicure was wonderful, and I was very happy with my feet. Unfortunately, my eyebrow experience was the complete opposite. I specifically asked for a simple eyebrow cleanup, but the technician removed far more hair than she should have. My eyebrows are now noticeably uneven, and a significant portion of my right eyebrow is missing. When I expressed my concern, the technician insisted she had not made a mistake, despite the obvious difference in my eyebrows. I then spoke with the manager, hoping the situation would be taken seriously. Initially, it felt like my concerns were being dismissed. After I removed my glasses so she could get a closer look, I was simply offered a discount for a future visit. I found that response unacceptable given the extent of the mistake. I had an event to attend that same day, and instead of feeling confident, I left feeling embarrassed and upset. While I appreciate the excellent pedicure service, the handling of my eyebrow appointment and the lack of accountability afterward have ensured that I will not be returning. I hope management takes customer concerns more seriously in the future and provides better training and customer service when mistakes occur.

Called for an appointment they got me in within 15 min, fixed my nails that hadn't had a nail…read moreservice in over a year. Place was busy so you know they do a good job. Found a new nail place close to home.

As others mentioned, they go by Canyon Nails now. Great prices, but major cleanliness issues. I…read morewent for a dip manicure, and the technician had not cleaned the station AT ALL before I sat down. I was expected to put my hands in a bunch of dust and someone else's nasty finger nail clippings! It was absolutely disgusting. The technician didn't seem to care at all. Naturally, they reuse the same dip containers for everyone, the Emory board used was stained from multiple uses on other people, and they don't even have you wash your hands before. Far and away the least sanitary salon I've ever been to. The manicure itself turned out fine and the paint job is good, but there was nothing resembling an actual manicure here. He did nothing to my cuticles, and I didn't even get hand lotion at the end. While the dip service (which included a gel coating at the end, so if you're trying to avoid UV, this is not the place) was cheaper than I've had before ($40), it was literally JUST polish. It goes without saying.. don't expect a drink or anything from here (but honestly, I wouldn't want to consume anything in this environment!). I'd give one star but for the fact my mom got a basic pedicure, which she said was really good and really quite affordable ($28). She didn't seem to find cleanliness issues, so maybe it's just for manicures.