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    Protech Windows

    5.0 (2 reviews)
    Closed 8:00 am - 6:00 pm

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    5.0
    (42 reviews)
    Door Sales/Installation
    Responds in about 10 mins
    5.0
    (1 review)
    Roofing
    Responds in about 2 hrs
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    Home Genius Exteriors

    Home Genius Exteriors

    2.1
    (7 reviews)

    Jose the installer was easy to work with! Very happy with the new Siding on my home. Tony the…read moreproject manager was very curtious!

    I have waited a few months before posting this review to give me some time to calm down and write…read morerationally. I am only writing this review because I hope I can save someone else all the trouble I went through. I will try to keep this as brief as possible, but I could write for days about my experience. The salesman I originally met with was wonderful. He listened to my needs, and we put together a plan that fit my home base upon my budget. The original scope of work was to fully replace my gutters, fascia, vented soffit (my house is old and lacking on vented soffits), trim boarding, front door, and to add ridge vents to my roof. They offered a decent price that was a bit on the high side, but I figured that was fair because I wouldn't be managing the project through several different contractors. I work long hours in another trade so I knew I wouldn't have time to manage everything. The problems started on the first day of work. They decided to start with the gutters, soffit and trim. The scope of work was full replacement. I was able to get off early that day and made my way home to see their progress. The contract I had signed stated they would have a construction dumpster delivered to the property for waste disposal. When I arrived at home, there was no dumpster. I was confused for a moment but decided to watch them work for a while to understand what was going on. After watching them work for 20 mins, I quickly realized they were not following the scope of work I was sold. Instead of replacing everything, they were wrapping the original materials in metal flashing. They were also tacking vented soffits overtop my original soffit (completely rendering the new vents useless). I called a full stop to all work and got the project manager on the phone. After a lot of excuses about how they only replace rotted boards and this was the scope of work I was sold, I showed them the original emails between the salesman and I that stated everything was to be fully replaced. This changed their tune quickly. I inquired about the tacking of the new soffit over my existing soffit and was told that shouldn't have occurred. Since I had photo evidence of it occurring, I asked where the breakdown in communication was. I never got a satisfactory answer. I will never know whether it was the sub-contractor they hired or the project manager who directed this. At this point, I tried to reach out to their corporate office for assistance and met radio silence for weeks. When the customer service manager did finally call, he listened to my story and said he would get back to me. They never did. No matter how many times I called back. At this point, I should have cancelled the remaining projects but working as much as I do, I hoped it would work out. The work continued. While replacing the gutters and soffit, their subcontractors used ladders without padding and my hardy board siding was severely damaged. Hardy board is difficult/impossible to repair so I was livid. After several more conversations with the project manager, they were going to provide me with a quote to replace my siding. The first quote they sent over was outrageously high. I have a tiny house and the quote was well above the average pricing in my area. Eventually they relented and sent over a more reasonable quote. Still high for my area but not outrageous so I agreed to have them replace my siding. Another mistake on my part but being a first time homeowner, I was navigating uncharted waters. They provided a list of color choices and I was told to pick which suited me best. My first two choices "weren't available" so I had to go with my third choice. Doing my own research later, I found out that my first two choices had a higher material cost and believe that is why they denied them. All told, I was ready to move forward with one instruction, "Do not damage my prized lace leaf japanese maple at the front of my home." I have raised the tree for over a decade and it was my pride and joy. I bet you can see where this is going.... I came home during the siding install and over half of my tree's canopy had been damaged or destroyed. The tree is not large and could have been easily worked around with a little care. The project manager was on site when I discovered the damage, and I was so upset that I couldn't even speak to him. Trees are my vocation so I was quick to remind him the next day that I fully understood the laws around damaging a client's trees. To their credit, he took the situation seriously and discount my work by a hefty amount to cover the costs I would need to spend on tree repair/replacement. While I appreciate the gesture, I still am out the decade I spent caring and raising the tree. This isn't half of the review but they won't let me write any more characters. Find me on Facebook and DM for the full story

    Handy Buddy Service

    Handy Buddy Service

    5.0
    (1 review)

    Responded timely and was very helpful getting our over the range microwave up quickly. Highly…read morerecommend if you need a local handyman!

    From the owner: HandyBuddy Service LLC is led by an experienced interior designer and carpenter specializing in…read morecreating unique and functional spaces. Based in Charlotte, North Carolina, we bring over 12 years of expertise to every project. Our services include custom Accent walls, fireplace build-outs, TV media walls, trimming, and painting, designed to transform your home into a masterpiece. In addition, we offer high-quality bathroom remodeling, interior and exterior house painting, and a wide range of handyman services. We understand the importance of a beautiful and functional home and are committed to delivering exceptional results, whether it’s a minor repair or a complete renovation. Our mission is to provide honest pricing, top-notch craftsmanship, and friendly communication. At HandyBuddy Service LLC, we pride ourselves on building lasting relationships and ensuring every customer is fully satisfied. Contact us today to bring your ideas to life and elevate your home to the next level! Services Offered by HandyBuddy Service LLC: • Interior and exterior painting – delivering flawless results with modern techniques. • Custom accent walls – unique designs to make your home stand out. • Decorative wall trims – classic and modern styles tailored to elevate your space. • Fireplace build-outs – designing and building stunning fireplaces. • TV media wall projects – stylish and functional setups for your entertainment center. • Bathroom remodeling – from small updates to complete

    Protech Windows - windowsinstallation - Updated July 2026

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