Sean was AMAZING!! He is so friendly and took the time to explain what his was doing and what to…read moreexpect in the upcoming days. Have been using CVA for years now and they are great!

We just moved into a new home and needed a Pest Control Service. After researching and reading…read morereviews, we chose CVA Exterminators and are happy we did. The service is great and Sean who is our technician was amazing. He is so friendly and professional and very detailed at the same time and explains things so we understand. And they are very reasonable. Would definitely recommend.

Helped my ant infestation!! I don't know what product he used but took care of the ants! I saw ants…read moreliterally everyday and wasn't even a trail sometimes just scattered. I used Terro but they just keep coming back! Great company and also really good at communication! Will definitely use again!

called on a recommendation from my daughter who used them and was very happy with them. I had ants…read morein my kitchen, laundry room, bathroom and pantry!! I missed the call when the tech got here and about 15 minutes later I realized it. Called him back and luckily he was in the area. He gladly came back and serviced our whole property which is an acre. that was 2 days ago and I haven't seen ants yet and hope not to. I am very happy with their service and price. the owner and the tech were very polite and co operative with our time schedule and urgency to get rid of the ants. I would gladly use them again and would recommend to anyone needing pest control.

Did some research and looked at several reviews before settling on Pest Shield for my termite…read moreproblem. Sean, the owner/operator, responded with phone calls and text messages maintaining great communication throughout the entire process. We set up an initial inspection that included education on termites and how to eradicate them. Sean even did an attic inspection and exterior perimeter measurement, which other companies wouldn't do without an upfront inspection fee. Sean will give you his honest opinion based on what he discovers during the inspection and is not pushy nor does he hide any costs, which were the best based on my research. It's hard to find a good business with that type of integrity. I would highly recommend Pest Shield to neighbors and friends if they are ever in need of a pest service.

The company was used by my brothers for our parent's house and decided to check out my house as…read morewell. Sean came over eventually and gave me a run down on two items I showed him. Explained in detail what we were looking at, and with that my door was not termite issue but my Juliet balcony. Job took almost 90 minutes, did a clean job on patching the holes he made.

From start to finish, Pest Arrest was wonderful to work with. We're new to the area and Kristynn,…read morewho helped us over the phone, was so personable, funny and just an absolute pleasure to talk to. We were on a tight timeline with our 7 day home inspection contingency and needed both a termite inspection and a general pest inspection. She answered all of our questions and got us scheduled quickly and effortlessly. The technicians who came out were just as great. They were friendly, professional and incredibly thorough, checking every nook and cranny inside and outside of the house. We really appreciated the time and care they took to make sure nothing was overlooked. Everyone at Pest Arrest made the process easy and we'd happily recommend them to anyone needing a pest or termite inspection. Great people. Great business.

They were able to come down on short notice to spray my house for ants. They arrived on time and…read morestaff were friendly and great to work with. Will work with again!

1st Response Pest Control has been providing amazing, reliable service for my house for the past…read morefew years. They are always willing to help whenever I have any questions in between my service appointments and always go above and beyond to help with any pesky pests.

If I could give 0 stars I would. The only reason I am not currently signed up with my previous pest…read morecontrol who I absolutely adored is because their schedule got full after I left for a year out of state and came back. First of all it took them 5 times coming back to fix the ant problem in the house since the houses in my area are known for that. My previous pest control company it took 1 time! I have a cleaning lady that comes every 2 weeks I keep my house clean so that wasn't the issue. Second this guy jumped my $5k custom gate on the side a couple months ago which he admitted today and since then I have had issues with my gate. I realized he went to my home and literally was going to do it again because my neighbor called. This man is not small man he looks to be almost 300 pounds so all of that weight on my gate I am just in shock a company would even allow this!!! This guy had the audacity to call me and tell me his manager was at the dentist and he had to assist me! Yea right your boss needs to give me a call cancel my services and refund me! I am so over this company! Do no whatever you do /sign up with them! The crazy part is I had to step out of an office meeting to call Jeff and I couldn't remember the code to the gate which was already unlocked but he locked it when he attempted to put another code in the gate! So I told him you know what you need to come back another day! He responds oh well I guess we'll come back sometime in between the valley and here that sounds super convenient! He literally said this so loud that my neighbor heard! Just to add I did reach out to them and the owner called back left a message saying he was going to cancel the account and to take care! They do not care about your experience!

I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!

ONE STAR FOR SHOWING UP ON TIME. ZERO STARS FOR EVERYTHING THAT MATTERED…read more I hired Rodent Masters because I have documented ongoing rat activity around my private patio at my apartment for approximately a year. I have five security cameras recording the activity, including rats repeatedly on the ground in my private patio where my small dog walks and sniffs. I explained the situation to Max in detail, including how distressed I was, and told him I was prepared to pay for an exterminator's help myself. At their request, I obtained my landlord's permission for them to perform the work. The day before the appointment, I went even further: I sent Max a five-page presentation with photographs and a diagram of my property, identifying suspected burrows, storage areas with rat activity/droppings, openings I wanted sealed, the water-heater closet, planters/root systems and other possible nesting and entry locations. I also explained that I have a small dog and wanted safe, enclosed trapping options. I specifically asked whether they could perform the work the same day if possible. The technician arrived on time, but the inspection I expected simply did not happen. He focused on whether rats might be inside my apartment even though I had reported an outdoor problem. When I asked whether he had seen my presentation, he told me it was "at the office." He did not open and inspect the storage cupboards where I had reported rat activity and droppings. He did not investigate the suspected burrows. He did not seal any openings. He looked directly at an opening into one of my storage areas and did nothing about it. Most incredibly, while standing on my patio he explained that rats like protected areas around water heaters, yet he never even opened the doors to inspect the two water heaters I had specifically identified in my presentation. After all of this, the primary recommendation I received was to buy mountain lion or fox urine and spray it myself. After I complained, Max initially told me in writing that he was "very confused" because he had forwarded my list to the technician and explained the situation to him. He later said they were trying to "save me money" and the technician did not want to take my money "by just setting traps." That explanation makes no sense. This was supposed to be a free estimate. I never told anyone I was on a budget. I had specifically asked whether they could do the work that same day and was prepared to pay. Nobody even gave me an estimate or presented treatment options and allowed me to decide what I wanted to spend. Max also brought up my doggie door afterward. I did not tell Max about a doggie door the day before. I mentioned it casually to the technician while we were already standing on my patio. I never reported rats inside my apartment. He insisted on coming in and looking under my sink and told me I had no evidence of rat existence. My complaint is simple: I hired a rodent professional to investigate documented rat activity, identify nesting/entry areas, recommend appropriate trapping and exclusion, and give me an estimate. Instead, the specific areas I identified were not meaningfully investigated, no holes were sealed, I received no estimate, and I was essentially told to buy predator urine. Had Max simply told me after receiving my five-page presentation that this wasn't the type of work they were going to perform, I would have thanked him and continued looking for another company. Instead, I stopped searching because I believed help was coming the next morning. That lost time matters when you are already dealing with an ongoing problem. I also let Max know how traumatized I was by these rats and how I wasn't sleeping at night. He seemed so empathetic and told me not to worry. Why pretend you want to help and then lie about our initial conversation. P.S. I saw another reviewer say someone from this company arrived in an unmarked white van, which the company disputed in its response. The technician who came to my home also arrived in an unmarked white van, and I have the security-camera footage showing it.

Micah and the team at 360 Rodent Control were great. We found evidence of rats in our home and…read morereached out for help; Micah came out promptly, did a thorough inspection, and clearly explained what he found, what was causing the problem, and the steps they'd take to fix it. He answered all my questions and provided a clear, straightforward quote so I knew exactly what to expect. The service that followed has been excellent. The crew arrived on time, cleaned up all the affected areas, and sealed everything so we're not dealing with ongoing issues or new activity. Everyone was professional, respectful of our home, and left everything neat and tidy.

Micah was absolutely wonderful to work with! He was professional, knowledgeable, friendly, and very…read morethorough throughout the entire process. He came on the first day , and gave me a free estimate. He took the time to explain everything clearly, answered all of my questions, and made sure I understood what was being done. I'm very happy with the service and really appreciate how helpful and responsive he was.

Marcus is a great guy and super efficient!…read more Set him up in the yard and he went about his business right away - definitely great at his job.

Shady business. You could easily do the mosquito treatments they offer yourself and the customer…read moreexperience is just terrible. First, they failed to disclose before I signed up that they don't spray around flowers or fruit trees, both of which surround most of my property. They were supposed to come out once a month, but I had to call to get them to come in July (month #2), and they no-showed in August. I asked for another trap in July because the treatments weren't having any effect and first was told it would be $10/month starting August, and then when I asked for it earlier I got no response. That trap never arrived. Now they have my payment from last month and are billing me the balance of the $150. They made me the "offer" of crediting the month they didn't show up against the $150. Uh, thanks? Given they are staking their reputation on $65 even as they admit they messed up, I have to think their Yelp ratings are fake. Don't waste your money here, they rip off their customers.

Christian is awesome, he was able to locate and set traps for a gopher problem that was destroying…read moremy yard, he returned within 2 days after setting traps, and successfully caught the gopher. Christian is very responsive, and very reasonably priced. Will definitely call them again in the future and highly recommend

These guys are wonderful. Thorough , punctual, great communication and effective work. They have…read moredone my commercial properties which is harder but also our multi family portfolio. You won't regret using them.

Steve was very thorough in his initial inspection, and explained very well, what the problems were,…read moreand his suggestions. Martin B. and his crew did a thorough job on taking care of my rodent problem, vacuuming, cleaning, and sanitizing, and inspecting a couple of weeks later for any more mice and rats. Martin B. and his crew returned today, and did a very thorough job on installing the new insulation in my atttic, also did a few carpentry jobs I'd requested, including replacing rotted wood, and painting. They went the extra mile for me. Marilyn Martin

I don't enjoy leaving negative reviews. I understand accidents happen, projects don't always go as…read moreplanned, and I'm generally willing to give companies the opportunity to make things right. Unfortunately, this was, without question, the worst contractor experience I've ever had. I found Green Rodent Restoration through Nextdoor after seeing their positive reviews and the mention of potential SCE rebates. Although I later learned I didn't qualify for the rebate, I decided to move forward because the estimate and scope of work made sense. Rony was very thorough in explaining the process. During the attic work, including the insulation installation, my home sustained three separate areas of ceiling damage, including one where a worker stepped completely through the ceiling. When I raised my concerns, the foreman suggested it was because there weren't enough boards in the attic for the crew to walk on. As the homeowner, I hired professionals because I expected they knew how to safely perform this type of work. Before the crew left, I was told the attic fan would need to be rescheduled because of an issue. This only came up after they had already asked me for payment. Had I not pushed back, I believe they would have left without completing a major part of the project. When I questioned it, the foreman was dismissive rather than taking ownership of the situation. What disappointed me most was the lack of respect for my property. The crew shook a blanket full of insulation and debris into my front yard. When Green Rodent Restoration sent a contractor to repair the damage, the experience didn't improve. The contractor used my bathroom without cleaning up afterward, dumped dirty mop water containing soap and debris into my front yard, left drywall dust throughout my home, and I later discovered fresh scrapes on my staircase railing that were not there before. While the ceiling repairs are better than the original damage, they still don't look like a professional finished product. The cleanup and overall attention to detail also fell well below what I expected. In my opinion, Green Rodent Restoration should have had a supervisor or foreman present while the restoration work was being completed to ensure it was done properly. Communication afterward has been equally disappointing, and I have had to follow up repeatedly throughout this process. Based on my experience, I cannot recommend Green Rodent Restoration. My advice is to take your time, compare several companies, and don't make your decision based solely on reviews or the possibility of rebates. I only wish I had shopped around more before making my decision.