From start to finish, Pest Arrest was wonderful to work with. We're new to the area and Kristynn,…read morewho helped us over the phone, was so personable, funny and just an absolute pleasure to talk to. We were on a tight timeline with our 7 day home inspection contingency and needed both a termite inspection and a general pest inspection. She answered all of our questions and got us scheduled quickly and effortlessly. The technicians who came out were just as great. They were friendly, professional and incredibly thorough, checking every nook and cranny inside and outside of the house. We really appreciated the time and care they took to make sure nothing was overlooked. Everyone at Pest Arrest made the process easy and we'd happily recommend them to anyone needing a pest or termite inspection. Great people. Great business.

They were able to come down on short notice to spray my house for ants. They arrived on time and…read morestaff were friendly and great to work with. Will work with again!

Sean was AMAZING!! He is so friendly and took the time to explain what his was doing and what to…read moreexpect in the upcoming days. Have been using CVA for years now and they are great!

Service is really good. CVA communicated every time they plan to service my house. Technicians are…read morevery knowledgeable.

I can't say enough about Centrex Pest Control Team. from the moment I contacted them they were…read moreincredibly responsive and accommodating. I called a few companies either the prices were outrageous but also the customer service sucked. I had a roach infestation out of no where I never had it before. I was panicking and stress at the same time. the moment I called a nice lady explain in detail how we can get rid of them. She emailed me a prep sheet and she went over the phone with me step by step. I had a lot of questions and she was so patient with me. I wanted treatment asap. In 2 days they were at my house. They were available the next day but I needed time to prep. A techician by the name of Devin arrived in the window that the lady over the phone Camille told me. He helped me with my pets to take th out of my house and he also explain to me the process. Very nice young man. They said they would come back for a follow up. The first spray was great I didn't see no activity but they still came bat 15 days later to do another treatment. Now I hired them for monthly services. The team is fantastic and their prices are affordable. I recommend Centrex Pest Control. Thank you for your services

I'm leaving this review based on multiple bed bug related visits to my apartment over the last year…read moretreatments and follow up inspections about six total visits overall through my property manager. The biggest issues were professionalism and care of the unit. On one visit, the technician made statements implying I was the source of the bed bugs that I "brought them in." Regardless of cause, that kind of blame felt inappropriate and unhelpful, especially when the problem appears broader than one unit. On the most recent visits, my apartment was left in worse condition than before the room was left heavily disturbed, there was noticeable residue left behind, and afterward I observed damage that was not present prior to service window covering, curtain damage and new scratches scuffs on my wood floors and furniture. This was a stressful experience, and I expected better care and communication especially after repeated visits. Because of the repeated issues, the condition my unit was left in, and the way the situation was handled, I would not recommend this company.

Did some research and looked at several reviews before settling on Pest Shield for my termite…read moreproblem. Sean, the owner/operator, responded with phone calls and text messages maintaining great communication throughout the entire process. We set up an initial inspection that included education on termites and how to eradicate them. Sean even did an attic inspection and exterior perimeter measurement, which other companies wouldn't do without an upfront inspection fee. Sean will give you his honest opinion based on what he discovers during the inspection and is not pushy nor does he hide any costs, which were the best based on my research. It's hard to find a good business with that type of integrity. I would highly recommend Pest Shield to neighbors and friends if they are ever in need of a pest service.

The company was used by my brothers for our parent's house and decided to check out my house as…read morewell. Sean came over eventually and gave me a run down on two items I showed him. Explained in detail what we were looking at, and with that my door was not termite issue but my Juliet balcony. Job took almost 90 minutes, did a clean job on patching the holes he made.

Helped my ant infestation!! I don't know what product he used but took care of the ants! I saw ants…read moreliterally everyday and wasn't even a trail sometimes just scattered. I used Terro but they just keep coming back! Great company and also really good at communication! Will definitely use again!

I'm incredibly disappointed to even be writing this review after being a loyal customer of Primate…read morePest Elimination for nine years. For years, they were extraordinarily reliable, and I was genuinely happy with their service. Unfortunately, their service has gone completely downhill. Recently, we've had bugs returning the same day they treat our home. I've brought this to their attention THREE separate times, yet the problem continues. On top of our regular service, I'm paying extra for mosquito stations that are clearly not working either. We are moving in two weeks but keeping this house, so I explained that I wanted to continue using them at the property, but if they couldn't get the pest problem under control, I would unfortunately have to cancel. After NINE YEARS of being a customer, I expected them to care about resolving the problem and keeping my business. Instead, the owner's response was unbelievably rude and dismissive. Rather than trying to understand why a longtime customer was suddenly unhappy or figuring out how to fix the problem, he essentially wanted to cancel my service. I was honestly shocked by the way I was treated after nearly a decade of loyalty. What makes this even more frustrating is that I have recommended Primate Pest Elimination to several friends over the years. A couple of those friends told me they thought the service was terrible, and at the time I genuinely didn't understand why because my experience had always been so positive. Unfortunately, now I understand. This used to be a wonderful company with wonderful service. Something has clearly changed. When a company would rather lose a nine-year customer than listen to legitimate concerns about a service that is no longer working, that says everything. After nine years, multiple referrals, and a lot of loyalty, I never expected to be treated this way. Extremely disappointing, and I can no longer recommend them.

I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!

ONE STAR FOR SHOWING UP ON TIME. ZERO STARS FOR EVERYTHING THAT MATTERED…read more I hired Rodent Masters because I have documented ongoing rat activity around my private patio at my apartment for approximately a year. I have five security cameras recording the activity, including rats repeatedly on the ground in my private patio where my small dog walks and sniffs. I explained the situation to Max in detail, including how distressed I was, and told him I was prepared to pay for an exterminator's help myself. At their request, I obtained my landlord's permission for them to perform the work. The day before the appointment, I went even further: I sent Max a five-page presentation with photographs and a diagram of my property, identifying suspected burrows, storage areas with rat activity/droppings, openings I wanted sealed, the water-heater closet, planters/root systems and other possible nesting and entry locations. I also explained that I have a small dog and wanted safe, enclosed trapping options. I specifically asked whether they could perform the work the same day if possible. The technician arrived on time, but the inspection I expected simply did not happen. He focused on whether rats might be inside my apartment even though I had reported an outdoor problem. When I asked whether he had seen my presentation, he told me it was "at the office." He did not open and inspect the storage cupboards where I had reported rat activity and droppings. He did not investigate the suspected burrows. He did not seal any openings. He looked directly at an opening into one of my storage areas and did nothing about it. Most incredibly, while standing on my patio he explained that rats like protected areas around water heaters, yet he never even opened the doors to inspect the two water heaters I had specifically identified in my presentation. After all of this, the primary recommendation I received was to buy mountain lion or fox urine and spray it myself. After I complained, Max initially told me in writing that he was "very confused" because he had forwarded my list to the technician and explained the situation to him. He later said they were trying to "save me money" and the technician did not want to take my money "by just setting traps." That explanation makes no sense. This was supposed to be a free estimate. I never told anyone I was on a budget. I had specifically asked whether they could do the work that same day and was prepared to pay. Nobody even gave me an estimate or presented treatment options and allowed me to decide what I wanted to spend. Max also brought up my doggie door afterward. I did not tell Max about a doggie door the day before. I mentioned it casually to the technician while we were already standing on my patio. I never reported rats inside my apartment. He insisted on coming in and looking under my sink and told me I had no evidence of rat existence. My complaint is simple: I hired a rodent professional to investigate documented rat activity, identify nesting/entry areas, recommend appropriate trapping and exclusion, and give me an estimate. Instead, the specific areas I identified were not meaningfully investigated, no holes were sealed, I received no estimate, and I was essentially told to buy predator urine. Had Max simply told me after receiving my five-page presentation that this wasn't the type of work they were going to perform, I would have thanked him and continued looking for another company. Instead, I stopped searching because I believed help was coming the next morning. That lost time matters when you are already dealing with an ongoing problem. I also let Max know how traumatized I was by these rats and how I wasn't sleeping at night. He seemed so empathetic and told me not to worry. Why pretend you want to help and then lie about our initial conversation. P.S. I saw another reviewer say someone from this company arrived in an unmarked white van, which the company disputed in its response. The technician who came to my home also arrived in an unmarked white van, and I have the security-camera footage showing it.

Just started our service and already noticeable difference with the amount of ants around our home…read more The service guy (I forgot his name ) was super friendly. Best price we're quoted out of any company around us with the most amount of visits. Definitely worth a shot.

Hydrex pest control has always been so kind to me, from the friendly customer service, to the…read morethorough jobs they do. Mike is simply the best, he is so knowledgeable and never skimps on the job, had a scary pest infestation that was giving me anxiety and Mike was out the next day in less than 24 hours bringing me peace of mind. Never did I think that part of adulthood would be having a favorite pest control company, but lo and behold, it's the hydrex team. I've slept soundly ever since.

My husband and I moved to SCV two months ago -- somehow we ended up with German roaches in our…read moreapartment almost immediately! We have never had a bug infestation and keep our space quite clean, so we were worried they just lived in the apartment complex we moved to. Robert came out and immediately identified the type of roach, explained why it likely happened, and proceeded to promptly take care of our (disgusting) issue. Robert said that these types of roaches are common for people who recently moved or ordered new furniture that comes in boxes from warehouses (where they likely came from). I really hate bugs and having an infestation made me incredibly anxious -- but Robert was super kind and understanding with me every step of the way. He even spoke to me on the phone for 25 minutes after treating our apartment to explain everything to me and make me feel better about the situation. He was super kind, understanding, and patient. I'm currently writing this as Robert came back to our apartment, simply as a courtesy to spray again (so we could have better peace of mind). I'm just blown away by Robert's kindness, professionalism, and my overall experience. Robert and Dewey Pest Control are the best when it comes to pest control in SCV. Thanks, Robert!

I must say, Robert's professionalism, knowledgeability, understanding, experience and patience is…read moretruly top knotch. Robert, Hilda and Tony, you are all what excellent customer service is truly about. Dewey will continue to exceed and transcend like no other because of you all. Thank you! What a gem of a company in SCV.

If you need pest control, these are the guys to go with. I reached out at 10:45am, within 5 minutes…read moreTyler was already reaching out to help. They were able to schedule a spray and fog the same day. Efren and Sergio were great, came out and had the house and yard done quickly. Can't recommend these guys enough, product they use dries quickly, no issues around pets, no left over film in the cabinets from the fogging. Prices match the same as other companies, but GuardUp is local, friendly, fast, and a lot better to work with. Hands down using them again.

I was having an issue with increasing number of wasps around my property. My former pest control…read moreperson unfortunately did not take care of the wasps. When I reached out to Guardup Pest Control, Tyler called me and we were able to get the situation taken care on the same day! Amazing! I ended up signing up with Guardup for regular maintenances. Fees were reasonable and Tyler and the technician that showed up were very prompt and professional.

Mosquitoes are SO BAD now, and I am From Florida!! I can't believe it, every time my kids stepped…read moreoutside they would come back in with 10+ bites! Thanks to google and yelp I found homeshield and called them for help specifically with mosquitoes. I was able to set up monthly service quickly and they set to work putting traps out and treating the property. I am two months in and so far it has definitely helped. Sergio is our technician and has been extremely fast and efficient with my yard and switching the containers out to kill these pests! I love that everything is automated with this company as well, I get a notice when they are coming, treat the area, and have left. My last place it was really random and hard to tell, so I appreciate the communication!

We love HomeShield Pest Control and Sergio! We selected the quarterly treatment plan but know…read morethey're available for spot checks should we ever have an infestation. (We originally called them about flies, which haven't been an issue since they started treating the home.) They're great!