I had an excellent experience with Protecta Roofing company from start to finish. I would especially like to recognize Diego, who managed the project throughout its entirety. His communication was exceptional, and he consistently kept me informed at every stage of the process. Whenever there was an update, he ensured I was promptly notified, which gave me great confidence that the project was being handled professionally and efficiently. The crew was professional, courteous, and highly efficient. They arrived as scheduled, remained focused on their work, and treated my property with care and respect. Their attention to quality and commitment to excellence were evident throughout the project. Roofing projects can often be challenging, but Diego made the entire experience seamless through his professionalism, responsiveness, and attention to detail. I sincerely appreciate the dedication and effort demonstrated by everyone involved and would highly recommend this company to anyone seeking reliable and high-quality. read more

We had an outstanding experience with Protecta Roofing and would wholeheartedly recommend them to anyone in need of roofing services. From start to finish, the entire process was smooth, professional, and exactly as promised. A huge part of that was thanks to our project manager, Jhonny. He was incredibly responsive--every time I called, he answered or got right back to me quickly, which made a big difference throughout the project. It's rare to find that level of communication and reliability. Jhonny also did an excellent job setting clear expectations and then delivering on them. The timelines he gave us were accurate, and the pricing was exactly what he said it would be with no surprises, just honest and transparent service. On top of that, the pricing was very fair, especially considering the quality of work and professionalism we received. Overall, Protecta Roofing exceeded our expectations. Excellent service, great communication, and a team that truly follows through. We would absolutely use them again and refer them to others without hesitation. read more

Protecta Roofing - New roof project, using existing tiles and replacing in kind where damaged. - Roofing Near Me - San Marcos, California

I recently had a new roof and gutters installed by Protecta Roofing and I couldn't be happier with the experience. The price was very fair and the quality of the work was outstanding. The new roof looks fantastic and the gutters were installed perfectly. Jhonny, the project manager at Protecta Roofing, was excellent to work with. He answered all of my questions, addressed every concern, and kept me informed throughout the entire project. His professionalism and communication made the whole process smooth and stress-free. If you're looking for a reliable roofing company for a new roof or gutter installation, I highly recommend Protecta Roofing. They deliver great workmanship, fair pricing, and outstanding customer service. It was truly a pleasure working with them. read more

Protecta Roofing - Roofing Near Me - San Marcos, California

After getting quotes from several of the top roofing companies in San Diego, I chose Protecta Roofing and I'm glad I did. From start to finish, my project manager Jhonny was outstanding. He was easy to communicate with, always responsive, and most importantly -- honest and trustworthy. In an industry where that can be hard to come by, it made a real difference. Jhonny used a drone to document the roof before and after the project, which gave me great peace of mind and a clear record of the work completed. The photos were excellent and really showed the quality of the finished product. The crew Protecta sent out, with Luis as Foreman, was professional, respectful, and took pride in their work. They treated my property with care throughout the entire project. If you're shopping around for a roofer in San Diego, do yourself a favor and get a quote from Protecta. Ask for Jhonny -- you won't be disappointed. read more

I had an absolutely outstanding experience with Protecta Roofing, and I can't recommend them highly enough! As a realtor, I work with many contractors, but Protecta truly stands out above the rest. From start to finish, Jhonny, the project manager, was exceptional. He kept me fully informed throughout the entire process, making sure I always knew what was happening and what to expect next. It's rare to find someone so professional, responsive, and genuinely committed to great customer service. The workmanship was excellent, the timeline was honored, and the entire team was efficient and respectful of the property. Because of this experience, I will confidently be using Protecta Roofing for all of my clients' roofing needs. If you're looking for a company that delivers quality work and outstanding communication, look no further! read more

I am a real estate agent and Protecta Roof just completely saved a transaction of mine in Oceanside! We had to negotiate a new roof during escrow. Their bid was the most reasonable, their communication was the best, and they got the job fit in within a week. Johnny was amazing to work with, super professional, wonderful follow-up. Will be using them going forward! read more

Loved working with this company, especially Diego, who was a fantastic point of contact and took great care of me. Great quality and value all around. The roof was completed ahead of schedule, too. Highly recommend the company. read more

Hard working crew. Very good work. Would recommend them highly. Diego and Pedro made sure it was done right. read more

I have worked with them on several roofing projects for my properties and have had a wonderful experience on all of them. From the project manager to the workers on your roof 10 out of 10 on service and quality workmanship. Jhonny is the best.. and really gets that the customer satisfaction always comes first. They will be my Roofing company for life. read more

I got a quote from Jhony, very nice and knowledgable took the time to explain everything. Quote was competitive and fair. I ended up going with a different roofer, but coincidentally the roofer I chose sub-contracted the removal of my old roof with Protecta. So for that part of the job, they finished in a day, and left the job-site clean when they left. read more

I recently had them replace my roof. They did a great job from start to finish. Jhonny provided great pricing and management of the project. The team that did the work was well skilled and cleaned up their work at the end of each day. The new roof looks great and we couldn't be happier with our decision to hire Protecta Roofing. read more

Diego was so great. I would highly recommend. Not only did Diego help me saves thousands of dollars, he was very communicative, on time, honest and very skilled. He worked quickly and efficiently I would highly recommend. read more

Amazing experience. Jhonny was knowledgeable and really helped us out and worked without us along the way. Very easy to communicate with. Will use them again read more

Protecta Roofing - New roof! Love it - Roofing Near Me - San Marcos, California

After the great experience of getting an estimate with Jhonny, we decided to go with Protecta for our roof replacement. Jhonny (project manager) and Pedro (foreman) were always communicative from the start of the project. They provided photos for any items that needed to be discussed. Each day they were finished on site, they would clean up the ground around the house to ensure there was no mess left behind. They were very easy to work with and the job was completed without any issues and in a timely manner. The communication and professionalism shown by the entire team was excellent. Price was also competitive compared to other companies. We don't expect any issues with the new roof, but if there happen to be any, they provide an extensive warranty on their labor and will come back to make any repairs needed. Would highly recommend Protecta for your roofing needs. read more

Jhonny was amazing and so helpful when our insurance company threatened to drop us if we didn't replace our 4 year old roof. He was timely and very professional when he came out to assess our roof and hep us work through our options! We cannot recommend him enough! Our friends used him too and we both loved the services he provided! Look no further when trying to find a reliable and affordable roofer! read more

Super service, no delay in remedying a problem with my roofing tiles. Great communication. I would not hesitate to use them again.

Protecta Roofing was professional throughout the entire process. From their quick estimate, job scheduling, to job completion, they performed beyond expectations. Jhonny was a pleasure to work with; very communicative and understanding and my favorite aspect of the experience was the expediency in which they completed the job. Good pricing, good work, and quick completion. Its all anyone can really ask for. read more

UPDATE! The roof is finished and I couldn't be happier! I don't know much about roofing, but compared to the job that the other jerk did, it looks AMAZING. And no leaks and no dirt falling from the ceiling!!! The project manager, Jhonny, had excellent communication the entire time and was one of the most courteous people I've ever worked with. My crew, Ramon, Gelasio, Dennis, Darwin and Mario Jr., showed up aright on time, was considerate towards my neighbors, worked tirelessly in the sun with the torch (so hot!!) and cleaned up everyday before quitting time. I'm excited to have them fabricate gutters for me in the spring! I definitely recommend this team 100%. read more

We had some minor concerns with our roof and called Protecta. When Johnny Martinez came over, he listened carefully to our concerns and did a full inspection, letting us know what options we had for the issues we have noticed. He even found a few loose tiles that he eased back into place, and let us know how we can make our roof last a few more years before we may finally need to replace this original construction. All this as part of a free estimate - and explained in great detail. These days you need someone you can trust to maintain your home's major systems. Johnny's service today definitely wants me to make Protecta my roofer. read more

This review is for customer service only, we didn't end up using Protecta for our roof. We messaged Protecta after our original roofing contractor tried to double our contract price for wood. We needed someone to perform the wood work and beat the other contractors price. Diego came out to inspect our roof and see if they could give us a better price. They gave us a better price. We really liked Diego and thought their pricing was fair. For reasons unrelated to Diego and Protecta, we went with a different contractor. We would use Protecta in the future and recommend them. They were responsive, friendly, and knowledgeable. read more

I called Protecta for a free estimate and they were fine with sending a roofer from their home base in San Marcos. I live in the Lake Cuyamaca area which is quite a drive. Impressive! Diego listened to all my concerns and gave a very helpful diagnosis. He had some useful recommendations and was very polite and personable. A drone was used to assess the condition of the roof. My experiences with this company were very positive. I would not hesitate to call them when my roof needs replacing. read more

I looked into several roofing companies to get my roof replaced and this company was honest showed up right away and got right to the point. When I got the estimate, I called and made the arrangements to have them come out and redo my roof they were on time they worked extremely hard and did excellent work. I had to have them come back just to repair a couple of minor things and they showed up exactly when they said and did it very well. Jhonny was the person that came to my home and gave me the quote and walked me through everything. The foreman on the job did a great job and I highly recommend this company if you need a new roof or any repairs. read more

Protecta Roofing - This is a picture of my new roof and new skylights they put in - Roofing Near Me - San Marcos, California

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Mario & his team are fast, clean and provide quality service. The value of the service is excellent. My project was addition with overlapping existing roof and 6 penetrations for roof venting, plumbing & bathroom exhaust read more

Jhonny was great to work with and his team did a great job installing the torch down roof for our project. Good communication and was a pleasure to work with. read more

We recently bought a house that needed a lot of love including a new roof. We decided to go with Protecta Roofing because of how comfortable we felt with Jhonny. His communication from the beginning of the project was better than I could've asked for. He even came out to fly his drone after we rented our house to make sure the fumigators didn't break any tiles on the roof. The work that Jhonny and his team did was perfect with Pedro leading the charge. They went above and beyond what we were hoping for. I would recommend Jhonny to any of my friends or family needing help with their roof (and I don't say that lightly!) If you're seeing this thanks for making the process of getting the new roof as easy as it could've possibly been! read more

We just had our garage roof replaced by this company. Jhonny and his crew (Luis, Toro, and Brian) did a great job. They were quick and efficient. The roof looks great, the yard was always clean and they were quiet! I work from home and was able to work without interruption the whole time. I would definitely use them again! read more

Akis and Dino, project managers for this job were amazing. Along with the crew led by Pedro. Akis and Dino showed up on time, got straight to the point and focused on my needs and what scope of work I wanted to get done. They were extremely professional and walked me through the process. Everything was done to a high standard, everyone always showed up on time and responsive, no bs. Will work with this company in future projects. read more

Jhonny and his team, especially Luis and Arturo, did a fantastic job with my roof repair and maintenance. The Protecta team completed the job in just one day while maintaining a high level of quality in their work. Jhonny was great at communicating with me from start to finish and I would not hesitate to use Protecta in the future and refer to anyone who needs roofing work done. read more

Jhonny and his team were incredible! Jhonny was responsive, detailed, personable and delightful to work with. He was always available to answer our questions and was quick to implement any requests we had. Every member of the team was courteous, worked hard and made sure to leave our property picked up at the end of the day. Thanks for making this such a good experience, Jhonny! read more

I had five different roofer quotes and Protecta had the most competitive bid. I moved forward with them and was very happy with their work. Incredibly efficient, the whole roof was redone in only two days! It was a great experience working with both the project manager, Jhonny, as well as the foreman, Pedro. read more

Highly recommend Protecta. They went above and beyond expectations. The estimator was easy to deal with. The crew chief and crew were friendly. They worked hard and did a perfect job. The price was right. read more

Great customer service and communication. Jhonny was very prompt and through. Did not push for a new roof and repaired the roof where the leak was. They also did the rain gutters to prevent further spillage into the wall. They had a competitive cost as well. Crew largely cleaned up debris afterwards. read more

I am so very happy with this Protecta Roofing Company and the great Job that they have done. I would like to also say how wonderful Diego is as the project manager over my project and Pedro that was the foreman over the project. They removed the roof, then replaced it all, and within the budget they gave me. They gave me a very reasonable price and kept to this plan. The left everything so clean and picked up every nail.... I recommend this company for your roofing projects, You will not be disappointed. So Happy with my Beautiful New Roof. Thank You Sue read more

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Everything went extremely well from start to finish. We especially appreciate our project manager, Jhonny! Thankfully friends who are homeowners recommended protecta and so it was easy to schedule, and the woman on the phone was lovely and said she would hook us up with one of their best project managers. We needed reassurance along the way because this is quite a big ticket item for us being retired and Everyone was wonderful, including the roofers who worked so hard, and they were so polite and courteous. We are great very grateful to everyone. The roof looks absolutely amazing and they do their best to try to clean everything up each day because it is a messy job believe me. I think it's super important to have a project manager like Jhonny who touched base with us daily and had answers to all of our questions. they came back with the quote very quickly and we loved all the drone pictures. It was easy to choose a color for the roof and everything was worked out within our budget. Thank you so much to everyone and it's always good to have a roof over your head! read more

I had a roof leak on my porch, this company have done a great work professionally with reasonable price, thanks Diego and your crew. read more

Protecta Roofing - Roofing Near Me - San Marcos, California

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BAD JOB! NO RESPONSIBILITY. Yelp makes you give at least one star but I wish I could give negative stars and take something away from them. OKAY this is going to be a rant. I'm about 24hours from taking legal matters and looking for a second opinion. Outside of them being unresponsive to the issue and taking almost 2 weeks to get out to look at WATER damage. They have a snobby attitude about it as well. When they originally came to redo the roof, they damaged the wood in our ceiling by piercing through due to not measuring out the beams correctly. I don't do this line of work but I can tell you that's a rookie mistake. I decided to let it go because I assume they just made a slight mistake and they ended up covering up the damage. First leak occurs and they come to seal it up after 2 weeks of leaking into the garage. Mind you- I called them immediately to come fix it. Second leak occurs and takes another 2 weeks to fix. I believe it's been sealed because it hasn't leaked since. 3rd leak occurs and now I'm annoyed because it's 3 separate parts of the roof so who knows where else there could be damage. So they take their sweet time to come out and do a baby fix. They showed me the pictures and again, I'm not the "professional" but I told him that I think it's done incorrectly and they said that it is fixed. So I have no other choice but to believe them. SAME spot, 4th leak comes in and this is where the plot thickens. HE TELLS ME THE WATER IS COMING FROM THE INSIDE. Read that stupid sentence again. He tells me that my patio cover is having water come from the inside. The logic behind this is so outrageously brainless that I just decided to take matters into my own hands. Anyways if you've made it this far into the story, I'm working on getting a second opinion and taking legal matters because this group should not have a license or be out in the world to harm other homes. If there is anything to take from this, it's that you get what you paid for and I ultimately regret going with a company that promotes a discount because now I have a leaky discount roof and the water is "magically getting into the ceiling" read more

Protecta Roofing - Water bubbles forming in my ceiling. - Roofing Near Me - San Marcos, California

I called Protecta Roofing as my insurance company wanted to cancel me because of the condition of the roof. Johnny was very knowledgeable, professional, and punctual in his response to me. His crew arrived and they were able to rip off the old roof and replace the new one all in one day. When they left they cleaned up everything and you would never know that they were there other than we had a new roof. Their prices were reasonable and I would definitely recommend this company to anyone in the future. read more

I needed a small roof repair that required a riser to be sealed properly. Mario & Diego offered to repair it for free! Yes for FREE. Most roofers I talked to were unwilling to take a small job let alone provide quality services for free. On top of doing a great job, they were professional and maintained constant communication without me having to follow up again and again. Would definitely hire them for future roof work. read more

Protecta Roofing - The sealed riser - Roofing Near Me - San Marcos, California

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We hired Protecta when we found out we needed a new roof when getting updated solar panels. I researched a few roofers and Protecta came out with the best quote...but that wasn't the reason I chose them. Diego (their manager) came out to do the quote and his decent and mellow demeanor made me feel at ease. He was confident in his company's ability to do the job, and worked with me and my budget. His staff worked hard and left my house looking new. There was a lot of wood that was rotten and they repaired all of it. They also helped out with a balcony section that had rotted out. Great company, hard workers, and easy to work with. read more

I was deeply impressed by the care and professionalism of Jhonny and Pedro. I needed a fairly complicated roof repair, and I was quite apprehensive, expecting to be disappointed, or at the very least, upsold. But sometimes companies you hire actually do what they say they are going to do, and even do more than you expected. I'm glad to say that this was the case with Protecta Roofing. I am totally satisfied with their high quality work, their responsive on-time friendly service, and their price. I got real value! They will absolutely be my go-to for all my future roofing needs. read more