My central AC stopped blowing air so I reached out to a handful of companies…read more Alex got back to me quickly and worked with my busy schedule to agree on a day. I have a very old AC unit that's in the attic and I wasn't very optimistic but after about an hour of working on it Alex got it working again by replacing a fan and installing a new thermostat that was compatible with new part. He has to work hard as it was warm that day and probably 90 degrees on the attic . Alex was very professional and personable. Price was incredibly fair . I would recommend and I will use Alex and his company again.

Alex and his team did a wonderful job replacing our two gas funaces that were probable 70 years old…read moreat this point, no exaggeration. They were responsive, straight to the point with their estimates, knowledgeable, and very helpful with any questions we had. Very good experience front to back.

I just want to commend Mark from Zeolla Plumbing for his beyond exceptional service today. He went…read moreabove and beyond to find the source of a mystery leak and repaired it quickly. I only wish every contractor that came to my house was as professional, courteous and thorough as Mark! Kudos to Zeolla plumbing for providing your customers with service like this! I would not use any other plumber!

Exceptional I never say but the great attitude, quick spend, reasonable price. Great service!!…read moreTrust me I compared them to others some were good or bad but the individual came by and he knew his stuff hahah and wow really top notch.

Thank you Horan Oil for years of outstanding service! You have kept us warm during the coldest of…read moremonths.

As a new home owner Horan Oil has been there for me every step of the way making it easy. I have…read morespoke with Liz numerous times and she is always there to help and makes it easy. Mike my technician is easy to talk to and is always there when I need some hands on help. Thank you for all you do.

Holy cow, this guy couldn't possibly be any nicer! My condo was built in 1969 and the zone valve…read morewas stuck so the heat wouldn't shut off. Charlie did some trouble-shooting over the phone (no charge) and came the following day before noon. After looking it over, he determined the system was super old and made several phone calls to find the correct replacement part which in itself hasn't been easy. He explained a bit about how the system worked (I hate not understanding this stuff!) in a simple and non-condescending way, which I really appreciate. Lastly he was very fair with what he charged me. I highly recommend him!

I will always be grateful for this company. My father, who is 84 yrs old, had trouble with his ac…read moreunit in his home and randomly called this company. Initially he was going to come out within in a week but quickly changed his mind when he heard my father was having heart surgery and would need the ac badly especially with the 90 degree weather returning. He ended up coming to the house 30 mins after our initial call after suggesting a few things for them to try without him having to come out. He was so very nice to my father and his wife. He fixed the ac unit and helped with other issues they were having. I would recommend this company to everyone. He was kind, knowledgeable and trustworthy. He did not pressure them into any services or new systems but gave them information on all their options. I just hope he will come to Medfield when I can get an ac unit!

Look no further! Level of service and professionalism you…read moredon't see every day. Keisuke was prompt, courteous, and quickly diagnosed and fixed the problem. Highly recommend! Thank you Keisuke!

Done as expected. A bit delay due to busy schedule. I have to push multiple times to kick off the…read morestart. But the job is done well.

Demetre from Boston Air is the most knowledgable person I know in the HVAC business. He and his…read morecrew have provided answers, responses to after hour calls and affordable prices for accurate work. Call Boston air, you will only have to call once!

I called over earlier in the week, explained my plumbing needs and scheduled an appointment. In…read moreless than 24 hours, I got a follow up call from Jared, the person who would be coming on site, again the night before and then the day of, I received a text when he was on his way. Jared arrivrd with Ron. They showed up on time, came prepared with everything they needed, explained what they would be doing and got it done in far less time than I would have expected. They also identified and resolved another small issue I didn't know I had that could have been a much bigger, much more expensive, problem later. From top to bottom I had an exceptional experience. I just bought a new home and I've been hiring service professionals left and right. Boston Air is the first and only one I care to review because they're just that good. Going forward, Boston Air will be my go to experts for anything I need. I will highly recommend them to family and friends.

Extremely happy with the services provided by James. He installed a 6 unit/2 compressor heat pump…read moresystem in our 150+ year old house in about two days, demonstrating superior knowledge of the system and suggesting actually aesthetically pleasing choices for ducting etc. that many other contractors ignored. Price was reasonable for the scope and system specs, and James was extremely responsive and patient throughout the whole process. We also really appreciate James's help coordinating with MassSave (including some truly terrible inspections), ultimately enabling us to claim our full rebate. I'd highly recommend working with James, and we will continue to reach out to him for all our HVAC needs!

After a 3-yr search and MANY bids for a new HVAC, we settled on James Wu, who installed our system…read morelast month and proved the research paid off. Below are things I wanted to know before choosing a contractor; maybe it will be helpful for you. Our situation: 100+ yr old home with current boiler in basement. We recently insulated our walk-up attic - that would both freeze and melt items stored there - with closed-cell spray foam (more research there), added drywall and will use it for storage. This is where the air handler and ERV (for ventilation) went. Our upstairs is now ducted, with one vent running through a closet on the 2nd floor to 1st floor. We also added a Mitsibishi floor mount unit and a ceiling cassette on 1st floor. So, we had a VARIETY of equipment installed, requiring a contractor experienced in not only ducting, but mini-split installs with both a ceiling cassette and floor mount unit. We did not want the large wall mount mini split units. Our walls/ceilings are PLASTER, (metal wire mesh and cement-based): cutting them is a JOB. And, we wanted the floor mount unit RECESSED. COST - James was in-line with our other bids, which came in between 27k and 39k, largely depending on equipment recommended, with ceiling cassettes costing more. Many contractors simply would not install them, and wanted to run ducts in the corners of all upstairs rooms to first floor, which to us was a last resort. COMMUNICATION - James is very responsive to texts, emails, and even more importantly, he is a fantastic communicator. He is very calm, not pushy, explains things in an easy-to-understand way that clearly shows he knows his business. I actually told my husband after he left for the first time, "I think we may have found our guy" just based on his personality and knowledge. He's likeable, which isn't a requirement, but definitely helps. EXPERTISE - This is what truly sets James apart. Our needs were fairly complex, requiring interior ducting, 2 outside units with exterior line sets, and recessed ceiling units, but also RECESSING the inside floor unit into an interior wall. We've overseen several renovation projects recently and could tell these guys knew what they were doing. Also, they were perfectionists, and paid attention to details you don't often find with contractors. DEPENDABILITY - Not a single missed appt. Showed up on time with clear communication. The job took a week. He also helped with Masssave paperwork. They cleaned up after themselves each day, which we appreciated. KNOWLEDGE - Extremely versed in Mitsibishi equipment. He's a Diamond Contractor, which extends our warranty, but we'd have chosen him regardless. Every question I had about these units (cassette and floor unit operation, air handler, ERV, outdoor units, thermostats...) he knew the answer to. When I researched anything specific online, from multiple and trusted sources, I found the info he'd given me to be correct. I trust his knowledge and I don't automatically do that. One example: our ceiling cassette has an internal thermostat and it's off by several degrees regularly. I researched it and found we likely need an external thermostat separate from the unit to measure the room's temp. I texted James a photo showing the inaccurate reading and his immediate reply, "you need an external thermostat. I'll install one." That's what I'm talking about. INTEGRITY - Example: After the permit inspector left, James explained his philosophy on inspections. Each city apparently has different requirements. He learned several years ago how strict one particular city was, requiring a blower test to determine air tightness and the passing score was 4% or less. He got 4.1% and city wouldn't pass it. This required a lot more time/energy to go through everything and another test and more $$. So, now James says to his guys, "We install to the strictest inspection every time, regardless of the specific city's requirements, so we don't ever have to redo anything." In our case, the city didn't need a blower test but if they did, I feel confident we would have passed! I don't often take time to write reviews, esp this lengthly, but I felt it was warranted here. Finding an HVAC contractor is HARD; it's time-consuming and complicated. And a lot of money. Three years of research finally led us to James and now, looking back, it was worth the wait and headaches in research. I would highly recommend anyone in the market for a new HVAC, especially if it involves Mitsibishi and especially ESPECIALLY if it involves recessing any equipment like ceiling cassettes or wall units, to consider James Wu. He and his team are uniquely skilled in their work.

I highly do not recommend doing business with this company. I can't go into all the details because…read moreI am debating legal action. They employ techs who are either unqualified or just don't care. If you contact the office with an issue, they speak to you like they are doing you a favor. Recently they subbed out service calls to somewhere in Georgia, odd for a local business. In my experience the only way to get them to call you when you have an issue is to stop paying them. They will contact you as soon as they don't get paid; but will act confused as to why you aren't paying them for a service that you didn't receive.

I guess I'm simple. I want to pay a reasonable rate for oil, and get exemplary service when…read moreneeded. Over the last 15+ years, I've had fast, high quality service. Their service staff seem highly skilled and provided great explanations for the services performed and things to keep an eye on. Maybe you could save a couple of bucks/month with a lower-cost provider, but when you're cold at 2am in January, they'll show up and get the heat on! Highly recommend.

Murphy Coal & Oil has come through every time we needed. Last year our furnace die on us and they…read morecame out right away, gave us their recommendation and got a new one in within days. Then water heater broke and they got it done on the same day no extra charge. The guys are friendly, explains everything and just easy to work with! They are my go to!

I called them to come fix my furnace and set up an appointment. they called later to say they…read morewould come in an hour, but not without a credit card on file "for security purposes". when I asked what that meant, the response was we need to make sure we get paid. So, I canceled and called a company. nothing like assuming your customer is a dead beat....

$350 to come out for non-emergency service. 30 min to diagnose. Yes, they were responsive and I…read moreagreed to the fee but way more than any other company I spoke to.

Velocity Plumbing has helped with several projects in Boston in Scituate. First was a complete…read morebathroom remodeling in Boston in 2018 up four flights of stairs on a street with no parking! Will post a photo of new bathroom. Water heater was also replaced in basement without issue and my neighbor also had theirs replaced when it failed suddenly earlier this year. The most recent work was in Scituate installing garbage disposal and fixing miscellaneous valves and shut offs, including replacing gas pipe going to oven since this was not installed to safety code by builder. From beginning to end Tom and crew are exceptional. Punctual, reliable, trustworthy, fair cost with quote in advance, quality work!!