Quick and knowledgeable! While I was there, a man walked into the waiting room and began berating…read morethe woman at the front counter and she kept her composure and handled it with kindness and patience until I had to step in and make him leave. She deserves a raise for her patience with him!

Usually get seen quickly but not always. Dr. and staff are typically on point. Sometimes, the wait…read moreis a very long while, over 4 hours one time.

Everything went well. I have now used all services of This…read morelocation several times and a have been very satisfied each time. The wait has never been close to as long as they quote, the staff seem to treat with care but are not shy about asking probing questions to get the Most accurate assessment of your situation.

Went in for excessive lung congestion. Thought maybe l had…read morePneumonia. Turned out to be Bronchitis. Dr. Laura Johnston was super nice, x-ray technician was nice. This urgent care facility was so Efficient and friendly from check-in to nurses and doctors.

Show care and concern. Friendly. Thorough. In for…read morerespiratory infection, Covid concerns. Not afraid to send you to a specialist when you need one.

The doctor here goes above and beyond for each patient who walks through the door. I know this both…read moreon personal experience and as a medical assistant student in spring 2019.

Very responsive to online queries and requests. Professional and Dr Beck is very attentive to needs…read moreand straight to the point in addressing medical issues.

I don't think the doctor Gaskill cares me/ patient. She left the room and next time the nurse came…read moreand she told me you are done..... I need some recommendations for the new doctor!

We have used Providence ExpressCare several times over the last year and a half and I've always…read morebeen so impressed with them. Our most recent encounter was tonight when my toddler needed staples from a (boy injury) on his head. Dr. Jessica was so amazing. She ushered us in a room And was so good with my 3 year old. (He did better for the staples than the vitals lol) They are always so quick and so helpful with wonderful bedside manner. I'm glad we're only a few minutes away in case disaster strikes and they will continue to be my go to urgent care facility.

Our first experience was amazing. Second experience no. we came in on a Saturday there. all the…read moreposted hours say open seven days a week 8 AM to 8 PM arrived at noon and it's closed today. We had to call and we've wasted 10 minutes standing here very disappointed in the service. There was also no recommendation for another provider to be seen on a Saturday just oops we're closed so sorry.

We have had great experiences with Dr Woods, and the support team is very professional. The team…read morehas been available to us in a crisis- even when I know they are very booked they made sure my parent was safe. Great communication.

DO NOT GO HERE FOR PAIN MANAGEMENT! I have never in my life witnessed a provider behaving in such a…read moredisgusting manner as Dr. Sanchez! At first he seemed like a great fit but that quickly spiraled during the follow-up appts. Ever had a MD yell at you? Call you dumb? Stupid? Ignorant? Insist that he doesn't use drug seeker as a pejorative (but will continually call you a drug seeker.) Don't worry Dr. Sanchez does it all. He also has the management back him up in his foul mistreatment. This "Doctor" does not care about you! I was in shock with the manner in which he chose to speak to a patient. I have been in the health industry for over a decade and have come across many short tempered providers but have never once heard someone talking down to another person in such a way as he did. By the second appointment he was talking about the patient firing him, well he went and did it himself. I wonder why? You did them a favor! Nobody and I mean nobody deserves to be degraded in the manner in which he did. I hope this man finds happiness because he sure as hell is spreading misery onto people who don't deserve it. This patient should get an apology at the very least.

Ashley Ferris is the best PA I have ever seen PCA really takes care of the person any problem I run…read moreinto Ashley solves she is a problem solver for shoo!!!

Outstanding Doctors! Has urgent care offices if you need to be seen soon. I HIGHLY RECOMMEND!read more

Doc In the Box. Easy to get into, walk-ins welcome. Sinus…read moreinfection to broken arm, they will get you patched up and on your way in no time at all. Good for school/sports physicals. They are also willing to bill my insurance.

The clinic manager Brenda has made some positive changes here and it shows. I really appreciate…read morewalking in and being greeted with a welcoming smile, no matter how horrible I felt at that time her front office staff made me feel that I was important to them. Thank you for taking the time to notice what was wrong or should I say who should not have been a part of your team...these changes are duly noted and appreciated. Excellent care team...I will definitely come back here should I need to and will surely refer friends and family. I toot my horn for this team!!!!

Husband was pulling half the deck off, and stood on a rusty old nail. We went to Urgent Care on…read moreJewel Lake Road, because it used to be very local to us. It's a small office, cosy. The nurse receptionist was very pleasant, took husband's details, and took him back immediately. I was invited to go with him, which I most assuredly wanted to do, and see him get a needle in the arm. She examined the puncture wound, after taking all of his vitals. She was very fast and efficient. I expected to have to wait for a doctor to come in, which is kind of standard in any doctor's office, in my experience. The doctor was there within a few minutes, and he had a good sense of humour, which I liked. He told husband to rest the foot, and keep his weight off it. ( "that ain't happening" I muttered under my breath) He also said that tetanus isn't in Alaska. I found that curious, and I googled it. So whilst it's rarer up here, in my opinion, I would venture forth that if anyone was gonna get it, my husband would be the one. He's quite an unlucky fella. Anyway, the tetanus booster shot was prescribed, and the doctor left the room. Seconds later, the nurse came back in, and administered the shot, and put a bandaid over the puncture wound. No antibiotics were prescribed at this stage, however she said they'd be in touch in two days to make sure it was healing well, and to contact them should any signs of infection become apparent. We were in and out within 20 minutes. Now yes, this is a smaller office, and I personally prefer it, due to how speedily we were seen. I had a wait of over 2 hours when going to the one where REI used to be. That one is large, with lots of receptionists, and we had to wait in the car, till we were called into the building for an examination. I prefer this small office approach.

Went in for flu diagnosis and treatment, visit went well no issues.,I was told to call with any…read morequestions or concerns. Two days later I developed pinkeye likely as a side effect from one of the meds I was prescribed, so I called to ask about a new script to treat it. I was met with condescension, scorn and ridicule to the point where I just hung up. I'll never go back