Went to do a drug screening for an employer and the results came back with abnormally high levels…read morefor THC when I am not a drug user whatsoever!! Dr. Go called me to tell me my results and treated me like an addict, interrogated me and made me feel so disrespected. I did a drug test that same day and it came out negative!! I also went and did another drug screening at LabCorp the very next day and everything came out negative!!! I do not recommend this site but if you MUST, make sure they place a patient label on the sample and have you sign the sample label!! They did not do this for me and I have reason to believe it was a faulty exam or a mix up on the lab's end!!!

Five stars for Sarah!!!! Scheduling had scheduled an…read moreappointment for my 16 month old son only to get there and they couldn't draw blood because he was too young. Sarah took initiative and helped us out. She pulled me back and took care of making an appointment a Emmanuel for my son. I was already stressed out so the fact that she took her own time to drop everything and tell the front desk to print things out and call to schedule an appointment was great of her to do. She even printed out directions and highlighted things for me. When I first went in the front desk just said that they don't draw from children so little but when Sarah stepped in she took over and took care of everything for us. Great customer service! Thank you, Sarah. For going above and beyond especially during a crazy time.

Same quacky docs across the Ime world who fail to do a thorough exam! Rude and careless.read more

I was in the room less than 5 minutes. I was there for a work injury to shoulder that we wanted to…read morehave surgery on. IME says it's not work related after a little over a year and all other doctors saying it was. Claim has been denied. I don't doubt they were paid to do that. Now have to appeal and get an attorney.

Truly awful medical care. The nurses--to whom you'll inevitably be routed and they gatekeep like…read morecrazy to keep you away from their actual providers--are borderline incompetent. The internal workings of seeing a provider, seeing a specialist, communicating with your provider and not some random person in their system, getting tests ordered ... it's all a massive mess. You never know whom you're getting care from and if it will be in any way decent. There's no way to meaningfully ask your provider for help. And everything--any task at all from the most profoundly medical to the most simply administrative--takes an obscene amount of time, that would be comical in a dark nihilist way if it wasn't your health on the line. Go anywhere else for your medical care. ANYWHERE.

I've had nothing but a positive experience when visiting prism! Front desk staff is kind and…read moreinclusive. I feel like I'm really being heard by the medical staff which is so important to me and hasn't been the case with my previous health care provider of many years. They have a pharmacy onsite which is beyond helpful.

Did not show up for appointment. No notification. Does not answer phone. Website is not functional…read more Appears to be out of busibess

Made appointment online, paid, but they didn't show up. They didn't respond via phone, text, nor…read moreemail. They might not actually exist anymore? Call and see before making an appointment, and good luck!

Great professional service. Very efficient in getting results completed and back to patientread more

Rude, inexperienced, a horrible experience with an MRI for a torn rotator cuff. My check in time…read morewas 2:55pm. I was walking in the door at 2:55pm and they called me to tell me I was late. MRI tech was a nightmare.

I'm not sure what her name is but the girl with the freckles and blond hair, she seemed younger was…read moreamazing! It's the second time I've had her this week drawing blood for me. I had an order for something that is very anxiety inducing, she chatted easily and light heartedly and made the experience feel like I was there with a friend. She's totally made for this job! Thank you for being so kind it goes a very long way.

This is the big glass building on the Mt Hood complex…read more I scheduled a same day appointment online and when I got there the check in process was fast. The gals who took my blood were amazing. I told them what happened last time I had a blood draw and they believed me. They did things the way I said they worked last time and I was in and out in record time.

My doctor sent over an order for an MRI on my feet -- those feet really hurt! -- and I had to wait…read moreover a month to get in. When they called me the week before to remind me of my appointment, they'd only scheduled me for ONE foot even though the referral was clearly for both. I contacted my doctor and he cleared up the problem. But this was only because I was took the initiative. I asked Rayus on the phone why they didn't set it up for both feet but they didn't have an answer and didn't seem to care. Also, my husband had an ultrasound there because he was having pain in his abdomen. But he never got the results. Just one day after contacting the doctor who didn't get the results either, the results came in. But the responsibility fell on us to get the ball rolling. What if either of us had something serious that required immediate attention? Serious issues stand a better chance of being treated if they are caught early.....

I had to drive all the way from South Beaverton to Clackamas to get an x-ray for what turned out to…read morebe a broken arm. I can't say I was thrilled, but the staff there was phenomenal. They were fast and efficient. I was pleased to be able to at least be in and out and get a rapid diagnosis.

Easy, no appointment necessary, for lab work, part of the Providence network…read more After a doctor appointment on the first floor, the doctor requested lab work. I assumed I needed to head up the street to St. Vincent's Medical Center or the East Pavilion, but the doctor said, just go up to the 2nd floor and give them this paperwork. I said, 2nd floor of the Medical Center? No, just take the elevator up one floor. Note, building is in the process of getting painted so there were no signs (4/8/24.) After walking up and down a long hallway with no success, I stopped in a pediatric office and the receptionist told me the lab was in the hallway directly in front of the elevator. Walk across from the elevator, hallway goe off to right, about half way down on the right is LabCorp. The hallways are very sterile with small signage. Once inside, you do a self check in at the kiosk. The machine couldn't read my insurance card, no idea why, so I had to manually type in all the info. This happened to several other people so it definitely warrants being fixed. After that, I took a seat and waited my turn. Some people had set up an appointment so they were in front of me. There is a screen with people's initials so you can see where you are in the queue. My wait was about ten minutes. A little soft background music in the waiting area would enhance the environment. The technician was friendly, efficient, and most important, skilled. Hit the vein first time even though I was a bit dehydrated, and a minute later, done. I have an order for a repeat test for early June, and now that I know this lab exists, I'll stop here. There is a parking lot right out front, easy exit off 26, very convenient.

Not a trustworthy place. Would not recommend. Its unfortunate to see American Healthcare continue…read moreto decline at such a rapid pace

My husband had a lung transplant and is on medication that needs to be monitored through blood…read moretests. The woman at LabCorp at Willamette Falls Hospital has messed up his orders and is VERY rude!!! She needs to be fired!

If you have a choice, go to a different LabCorp location. But if you must come here, set up an…read moreappointment online. It's super easy, just go to their website, pick a day, see what times are available, then follow the steps. Even with an appointment time, the wait can be long, but it will be faster than the 30, 40 or 1 hour wait for walk-ins. Because they are located on the first floor of the medical center filled with doctors offices, they get the foot traffic, so even if you are already in this building, use your phone to set up appointment. The new kiosk system is far better than the previous which required calling a number and never getting through to a live person to set up appointment. You would end up playing phone tag for days, sometimes weeks, and it never resulted in a positive experience. I'm giving two stars, rather than one, because one out of two reps I dealt with was helpful and patient as we tried to track down the labs requested by a doctor from OHSU. If it wasn't for her helpfulness, I'd probably give a one star. That being said, I give other locations 4 or 5 stars. Give yourself plenty of time to park. The garage is a nightmare, lots of one ways and loops and takes quite a bit of time to actually find a parking spot. They do offer valet if you pull up in front of the entrance.