I'm a repeat and just recently a customer here again. Moving, packing, storing and just the whole…read moreprocess of relocating ones life can be super stressful. It makes matters better and that much easier when the reps for truck rentals and storage are courteous, upstanding and helpful. When they not only do their jobs but give service with a smile and offer sincere interest in helping you along your way, it begs the small effort for a good review of satisfaction and appreciation. I can get into the details of my particularly hellacious moving scenario but I'll save y'all from it. I'm sure we all have em. But Ryan helped us meticulously and promptly! Thanks Deb on the phone and Ryan Murphy, manager at ESS cherry hill old Cuthbert

First time visit…read more Tractor Trailer accessible Friendly staff Open 7 days Sells boxes too

I have now been with Public Storage for over a year at the Voorhees, NJ location. Im not a huge…read morereview person but this has to be said and noticed! Rodney, an amazing and very professional employee at Public storage goes above and beyond!!! I cannot say enough positive things about Rodney! from day 1, since he gave me the tour of the place, has always been extremely knowledgeable and helpful which is much appreciated!! He Always has a warming smile while being greeted and just such a sweet, funny, great guy! ALWAYS asks how I'm doing , super easy to talk to, and that goes a long way especially when I know he is genuinely asking because he cares. By far has been awhile since I've seen/met an employee like Rodney!!!

A holes. You would think the top of the business would have the best prices and service, far from…read moreit. Been stuck with them for years while my personal life is in limbo, with the rent creeping up and up for no reason. This location has issues, from the threshold of the building having a staggered entrance which caused multiple accidents with falling boxes and DAMAGE. To the door holder not working, and condensation or dehumidifier not working resulting in cardboard boxes being damp and caving in. Went with a rival company got twice the space for 1/2 the price! Final kick in the shins was I vacated 3 weeks early from next months rent with NO REFUND, so they get those weeks FREE. Thanks very little Public Storage, Public BEWARE!

My experience with Award Self Storage was nothing but superb. Rob, Tiffany and Norma were always…read morethere to answer questions or help me figure out the lock! It was always clean and well-kept. Sadly, they were recently bought out by something called MyPlace Storage--the service is nonexistent; not open when they say they are; secure entry gate is broken and remains open; the garage door where you unload and load your belongings is broken and remains up; and, worse, the doors to the hallways leading to all the climate-controlled units are open to anyone and everyone. I will be looking for another storage facility now that Award has left the building ... Not recommended.

While transitioning to my new place, Award Self Storage carefully stored my things into a…read morereasonably priced and sized storage unit. This storage facility was perfect for what I needed for a few months. I rented a climate controlled unit that included storing my cozy couch! Once I removed my things out of the unit, the items were exactly the same. If you rent a climate controlled unit -- you can only go into your storage unit during their business hours. Award Self Storage offers: a truck to move-in (did not use), along with several boxes and 2nd month rent for FREE! The facility sells boxes and such for typical moving needs. They also have carts inside the storage building to assist with moving items. Overall, this establishment did it's job and I had no issues while there. Also, the staff are nice and helpful when needed. Award Self Storage is 20 mins from Philadelphia which was a major plus!

I just got a storage unit and Sean was super helpful. He was extremely knowledgeable and very…read morepersonable. He was able to get me the storage unit i wanted and explained all the costs. I highly recommend coming here and speaking with Sean.

Easy, quick process of renting the storage space. The space is clean. Shawn answered all questions…read moreand was a pleasure to work with

Facility looks excellent. However, will not commit to a 1-year rent rate. Consider whatever rate…read moreyou are quoted to be an "introductory rate," a teaser that can be jacked up at any time. Based on reviews by others, it looks like everyone gets an increase. This may not technically be "bait and switch," but it sure feels like it.

Paid to rent a truck to clear some items out of my unit. Arrived to a hand written note that since…read morethe door was broken it was closed. There were many other customers visiting that day that put out money and had to access to their units. I asked to be contacted by the manager to discuss being refunded for the days I was unable to access my unit. Instead of an apologetic phone call I recieved and email that said "sorry cannot prorate your rent" , and when I questioned how to prevent this from happening again i was told to call and make sure they're open? I think that's a ridiculous request for some that I pay monthly for. This experience is motivating me to clear this unit out and give my money to a company that values their customers.

RUN!!! Don't even think of doing business with this fly by night place!! The company has held my ex…read morehusband's belongings and refused to let my son collect his father's belongings because they want MY marriage certificate WTF?? They need to refund all the money my son has paid and release the rest of items being held hostage Tony Dollard is the name of who the corporation said is the district manager but they have MO WAY TO CONTACT HIM?!?!?!!!!

I have been a 10+ year customer at Cube Smart at 1820 Frontage Rd Cherry Hill NJ. I have always…read moreappreciated the effort by staff (Valerie) to keep the location safe, clean and maintained. I would and have highly recommend this storage location to anyone. Great job !

I'm really happy with every aspect of working with this company. The pricing was the best around,…read moreand one site even directed us to another one, knowing the other site could offer a better price. The loading zone is fully covered and everything is super clean and bright. I couldn't be happier!

So far, so good. No complaints. Only time will tell. Darnell was easy to work with and helpful. I…read morewas a bit bombarded to leave a review, only having the unit a week (call and text) but whatever it takes. The building is super clean. Well maintained. We shall see how it goes.

These guys managed to damage my car with a basic hitch installation and then acted genuinely…read moreconfused that I expected them to take responsibility. Don't worry, U‑Haul, lesson learned. No more trucks, no more trailers, no more storage units, and definitely no more "professional" hitch installations. I've spent plenty of money with this company over the years, but congratulations -- you've convinced me to stop. They installed a hitch on my vehicle last year. After a while it started making a loud creaking noise. I brought it back, and they told me the installer had over‑torqued it. He "fixed" it -- or so he claimed. A month later, the noise was back. So I took it to their legendary "Master Hitch Mechanic" in Mt. Laurel. Because nothing says expertise like a self‑appointed title and a faded U‑Haul polo shirt. Shockingly, he didn't perform any miracle repair. What he did do was show me the real problem: the hitch had damaged my frame. Fantastic. He handed me an insurance brochure like that was supposed to solve anything. I filed a claim, it was denied, and now I'm stuck with a damaged frame thanks to their incompetence. And here's the best part: after doing my own research, I found out this is a known issue with this hitch. U‑Haul should be covering the repair and taking it up with their supplier. Instead, they shrugged and walked away. As far as I'm concerned, this place is run by crooks hiding behind an outdated, faded orange sign. Do yourself a favor and take your vehicle to an actual hitch shop -- one where "expert" means more than a name tag and a torque wrench.

Terrible customer service! Women was so rude when I entered, which altered my entire attitude. Her…read morename was Leslie(if it was not its a lighter complected woman, with short blackish hair, I believe afro grade hair, heavy set) She was an older woman. There is another young lady that is similar in features but she was a sweetheart and might of been new because the guy who worked there had to show her some transactions) But this review is of the older nasty individual. If customer service is not for you, PLEASE LEAVE and find a job that you won't be so nasty and rude to the customer(s). I will never recommend this location just because of her nasty, brass, bitter, nasty, aloof personality. This just happened recently like 4/18/2020 and her and a fellow was the only one working. I hope she is not a manager....yikes! I will be complaining further. Somerdale location NEVER AGAIN

Cathy (the property manager) provides excellent customer service and responds quickly to any…read morequestions, issues, etc. Really does a great job. However, the issue with this facility is the way it is constructed. It seems to have previously been a public storage facility, as both the entrance to the facility and some of units have very steep slopes. This makes it impossible to get some modern performance cars (which have low ground clearance) into some of the units without incurring damage. I attempted to get both my BMW M2 and Porsche Boxster into my unit and took damage, and ended up having to cancel my unit. Even getting into the facility was a challenge, as I needed to pull the cars into the entrance very slowly. As the facility is on a busy road, thats not always possible. I had not visited the facility for 2.5 months after signing up and requested a refund (which the owner did not agree to). My own fault for not visiting the facility. But once again, you never expect to find significant ground clearance issues at a collector car storage facility. This facility may work if you have an older collector car with better ground clearance, but i'd look at other facilities if you are trying to store a modern car.

I can't recommend this place more. Although I don't have a fancy, rare or collectible car, I was…read moremoving from Philadelphia to NYC for work and needed somewhere to store my car that would be safe, affordable, reliable and not too far if I wanted to get away for the weekend. The whole team at Antique & Classic Cars Storage is top-notch, SUPER friendly, and very committed to their customers. The car storage options in nearby Philly are VERY sketchy, so I was thrilled to come across ACC Storage. 100% recommended for anyone who needs to store their car in a safe, affordable and well-managed facility. Thanks again ACC!!