Had some issues getting in and John was on top of it. Went above and beyond to help. Great Customer…read moreService and much appreciated. Thanks again John!

We've had a storage space here for a while and it is very secure, easy to access, and the staff is…read morealways especially friendly and helpful. I've had very positive interactions with the manager, Casey. It feels like a more personal experience than I would usually expect from a Storage facility.

Mercedes always has great customer service when I come here. It's a great place to store your…read morethings. It's very safe and secured

Needed a storage unit, with fast and easy response that values quality of customer service. Valued…read moremy time for the year of service I had with this storage unit. Never had an issue, inside each unit was very cool on a hot summer day so never had an issue with climate. Felt like my time was validated as a customer. Mercedes, and her co worker was very professional. Never letting me down when it came to upgrading, or down sizing units. An also, was generally valuable member of this business. 10/10. Only reason for shutting down my unit was moving to different state.

Don't get me wrong the staff is nothing short of great to work with. I just believe their pricing…read morepractice is absolutely ridiculous. They lure you in with a really decent rate as long as you prepay for 4 months. Ok great. Come renewal time guess what? They jack up the rate 50%. Can you prepay another four months at the current rate? no you can't. I went from a hair under $200 with insurance to about $300 - So you are either stuck paying 50% more (after introductory rate) especially if you have a bunch of junk or you move out. I chose the latter as I do have a truck and I was able to get a shed in my backyard. This may be the practice in the industry, but personally it feels pretty scummy to me. I'm only giving 2 stars as the staff were pleasant and easy to work with. As long as you know what you are getting into things should be fine. I just wasn't aware the rate would increase so drastically. Buyer (ahem renter) beware

I was very happy with the customer service however, they don't have the same service anymore! I…read morespoke to an employee who said the manager can help, but they didn't wanna help putting it on the system.

The staff here are fantastic. I have been renting a space for a while . Keeping into things that I…read moreneeded and had no space for . The place is clean, safe and well maintained. Good security and easy to get in and out. They have carts that can help you move heavy things around . I'm happy to have stored here and if I ever move back to the bay- and need a place to keep my things- I'm here It was very cost affective for me to keep my things here - auto pay really helped a lot with my billing

I have been with Dublin storage for years and am very very happy with the service, cleanliness of…read morethe facility , spacious size of the units and affordability. Their prices are very reasonable and service is top notch! Theresa is responsive, helpful, and cares for her customers. Highly recommend t

I own and operate a local Moving Service now for 20+ years. I always refer my clients to SAF--Keep…read morestorage of San Ramon. Mohammed and his team offer personalized service, discounts & great customer service. All there storage units are ground level and so easily accessible, clean and highly secure!

I moved my boxes from another storage company to this one over the weekend-- so far so great!…read more They offered a very good incentive for the first two months which was very nice. Their monthly rate amounts to nearly half of what I was paying in Castro Valley (and it's closer to my home). I've met Ben, Moh and Dennis so far, and they have been so helpful and thorough about how this facility operates. It's clean, organized and safe. I'm so pleased!

Excellent service, respect and care with moving our grand piano. Carlos and crew are awesome…read more Thanks guys!

They were on time with their arrival and very good at communicating clearly if items could be…read moretransported or not (propane tanks, etc.). They were very efficient in wrapping and packing and showed great care with our fragile items. They unloaded very quickly and did a great job arranging items in the space, while keeping our key items close to the front for easy access. They were a great team to work with.

Convenient location, helpful staff members, good selection and supply, reasonable prices. Got some…read moresmall and medium boxes, paper packing tape, mattress cover, packing paper. They also have U-Haul rentals (trucks, trailers, dollies and more, plastic totes with lids (purchase or rental), various packing supplies. Great visit, got what we needed. Note...there was a grumpy, irritated older man who helped my sister Friday night; he wasn't helpful. Fortunately we went back and were helped by a younger Hispanic guy, kudos to him!

Great spot for propane refills! Greg is the man--super friendly, quick, and always provides great…read moreservice. Definitely recommend this place if you need a fast and easy propane refill!

Writing for my mom, Jennifer:…read more I finally moved all of my belongings out of my storage unit after 61/2 years, and l honestly couldn't be happier with my experience. This was the best storage facility I've ever used! The units are truly airtight and well maintained. After 6 1/2 years, I was amazed that when I took everything out, you couldn't even tell that my belongings had been stored for that long. Everything was in great condition! I also want to give a special shout-out to Juan. He was absolutely amazing to do business with-friendly, helpful, professional, and always a pleasure to work with. Customer service like his makes such a difference. I highly recommend this storage facility to anyone looking for a safe, clean, secure place to store their belongings. Thank you for taking such great care of my things for all these years!

I found myself needing a parking space for my damaged car during a really stressful time, and this…read morefacility was exactly what I needed. What could have been another headache ended up being a much smoother experience thanks to Juan. Juan was incredibly kind, patient, and helpful from the moment I walked in. On a day when I was feeling overwhelmed, he took the time to help me get everything squared away and made me feel like I was in good hands. That level of customer service is hard to find these days. To top it off, their prices were the best I found anywhere--no one could come close. I'm truly grateful for the help I received and would highly recommend this facility to anyone looking for storage or parking.

This review is long overdue. I have been working with Liz, the general manager over the years. She…read moreis so kind and always goes out of her way in every way imaginable. Very professional and delightful to work with. The facilities are safe! Always clean and well maintained. Communication is 5 Star and effortless every time. Thank you, Security Public Storage of San Ramon for making my life easier!

Very friendly person working the office. I would definitely recommend this storage company.read more

Love this place, good pricing and excellent personnel. I highly recommend this facility!read more

Service is very good here, but really irritated - just got notice that they raised my rent 20%…read more I've rented there for years, but now I'm not so sure. An occasional increase would've been easier to swallow than this steep increase. Just be prepared for that possibility if you rent from them.