I have used this business a number of times for small jobs and have received great service. I…read moreheartily recommend this local business.

Trustworthy, reliable, efficient. I love this place. They package, mail. I drop off my mail order…read morereturns quickly and they always reach their destination.

I really hate to leave this review but I feel like I'm being ignored and have no other options. I…read morehired them for a move Friday morning and it has been a nightmare since. At the start the guys seemed cool, but as the move went on their attitude changed. They started complaining about how much stuff I had even though I did a full intake with them beforehand and we already agreed on a price. They even started insinuating I should go to an ATM to pay them more money, which made me feel uneasy and was unprofessional since the rate was already set. I moved into a brand new building where I'm only the 3rd person on my floor. A hallway light fixture was broken during the move and they told me they didn't do it. However, management knocked on my door later saying they have them on camera breaking the light and damaging the walls. On top of the building damage, my vanity was broken, some furniture was scratched, and the monitor for my work computer is broken. I've asked repeatedly for their insurance information so we can resolve this, but they aren't responding. I believe I've been blocked now because my messages are no longer going through. Please reach out so we can resolve this.

A little pricey for my move, but they showed up quick and moved quickly without damaging my things.read more

We ordered a pizza oven since we were hanging out in the back yard a whole lot more but we didn't…read morerealize it was going to be so insanely heavy! Compassion Movers came to our rescue, they had to come back with an engine lift after a couple of days but they got it lifted and mounted on the stand that it came with. They were reasonably and fairly priced and I was more than happy to support a locally owned moving business.

I used this company on the recommendation of a friend without checking them out first. My move was…read moresupposed to happen in two parts on a saturday. By the end of the day I was told it would have to be Sunday instead. This created some significant problems but I was willing to work with them. On Sunday, I was told it was going to have to be moved to Tuesday. It just so happened that I was going to be out of town on Tuesday and couldn't receive the second part of the move. I was told that would be rescheduled at my convenience. The bulk of the move did actually happen on Tuesday. When the day came for the second part of the move to happen, which was only a bed and a grandfather clock, I got put off again, from Saturday to Sunday. And on Sunday, right at the end of the agreed-upon window, I got a call asking for more money to complete the job. I was informed that because of my inability to receive the second part of the move on Tuesday, I was going to have to pay more. No matter that I was available to receive it Saturday, Sunday, and even Monday if that had been an option. The delay was not due to any action on my part and was actually very stressful for me. Yet I was at fault for not being available on Tuesday at the second location. My big mistake was not reading enough reviews before hiring this company. Although they have some good reviews, and I have no doubt they can do a good job, several other people have reported having issues similar to what I experienced. Had I seen those accounts I probably would have looked for someone else to do the move. I do not recommend this company for your moving needs.

I was able to schedule a last minute. Move 2 days before the day. I needed to move. That was the…read moreplus when they first arrived. I didn't think it was gonna be a job. Well done, they looked very young. And I wondered if they had an experience but they were well trained. They worked efficiently, but it was a little expensive for my wallet. Almost $1400. And I still had to rent a small U-Haul, so get the rest of my items.

I wanted to love this company. Sergio, Vova & Jason arrived on time. They took the time to wrap…read morejust about everything. I did end up with a scratch on my dining table legs. The legs are metal so I guess they figured no need to wrap them. I was going to overlook this issue I went to wash clothes and realized that they did not hook up my washing machine properly. I had water all down the hallway because they failed to put the hose into the spout that goes outside. Lastly, they had to make 2 trips because they did not send a truck big enough for fully furnished 3 bedroom home, which was explained up front. They did however take one hour off my move.

Boxx It Up Is The Best!…read more BIU moved me on Saturday, 4/13 - a day full of severe weather in Dallas. My move did not take place until much later in the day than scheduled but not to worry because BIU: * The Office kept me in the communication loop. * The Men were most professional, energetic and proficient in spite of being rained and hailed on throughout the day . * Charged me 'exactly' as discussed (used a Groupon for 4 hours of the move). I SO wish I had used BIU in 2017. Thank You Boxx It Up!

DO NOT USE: They need 100 NEGATIVE star rating…read more DAMAGES TO PROPERTY: They damaged BRAND NEW furniture, dining room table, bedroom furniture and other things and just advised me to call a number to file a claim to a number that no one answers. PRICE GOUGE - Adds RIDICULOUS trumped up fees that are not in the contract. They have generic contract without any totals on it except the cost for that agreement we initially made. However, they charged me an addition $500 extra. and wouldnt take my most valuable items off the truck until I paid. Threatened me with storage fees and drove off with my valuables for 12 hours forcing me to pay the trumped up charges. When they returned, they would not deliver the heavy items into the home. The police had to them move it upstairs. CUSTOMER SERVICE - The people who do return your a call eventually are skilled scammers, and professional liars. One of the movers who is the owner of the fraudulent business denies accountability. POOR MOVING WORK ETHIC - Movers was an hour and thirty minutes late. Complained they were tired the whole time becuase this was there 5 move. They took smoke breaks, and was very, very slow. One guy stood around and waited for orders from the lead mover who is the owner. One bedroom apartment took TWO trips because they didnt pack the truck up. I later learned this was part of the time scam. I do NOT have a lot of items that would taken 6 hours to move. The mover gave me a generic receipt that looks a waiter could of written up in restaurants. In my opinion, don't think this company should be in buisnesd and should have their licenses to move people revoked. Location: This company is web based. They don't have a physical address, but there website provides a suite number. There is an apartment building at that address. There is soooo much more I can warn you about, but I hope you learn from my HORRIBLE experience and USE A REPUTABLE company. Be sure not to get in this jam.