Air-conditioned and good security. I couldn't imagine having to rearrange my storage unit in this…read more95 degrees summer. Star Storage is temperature controlled which not only makes it more comfortable for you but also is good for your belongings. They also have a bathroom on-site and WiFi.

Top Notch Service My…read morefamily and I have moved a lot over the past 15 years. We have often had to use a storage service as we settle in. In some cases, they offer average to good customer service. I've also experienced ridiculously bad customer service. But most recently at Star Self Storage...we have finally experienced a company who is willing to go above and beyond. The manager (who's name escapes me) is one of the most professional and helpful people I've dealt with in business. He's willing to accommodate you by showing you different options, he gives you all the information you need up front...he's recently helped us in a critical situations that otherwise would have resulted in a HUGE disaster. I recommend Star Self Service to anyone looking for a safe, clean and professionally run organization. ***** Happy Holidays!

I recommend this business when you need movers. They are very professional courteous, and they get…read morethe job done right effortlessly with great communication along the way

They were wonderful at first but the later it got the supervisor and one other became…read moredisrespectful. The supervisor threatened to leave a truck full of furniture in the driveway. The supervisor stated they were finished even though we said we would pay more. The runner they put down to protect the floors was taken up as the supervisor said they were finished and were leaving. We finally had to call the main office to get things settled and completed. I would not recommend.

It's nice and convenient but they raise your rent every 3 months and they don't have access to…read moregarbage cans. So if you need to throw things away and their staff is friendly but not helpful. I would not recommend them

Thank you for being so kind to me everytime I need help. I will continue to come back as long as…read moreyou are here Bill ! Thank you !!!!!!

Horrible experience. 100% would not recommend !!…read more They did not properly wrap my stuff and caused damage but didn't want to take responsibility for it after and tried to push liability. Took a huge L. Stay away unless you're ok with risking taking high risk for their negligence.

I experienced the worst move ever with this company. Also, they have refused, short of a lawsuit,…read moreto resolve the issues that resulted in my rating. We moved on March 9, 2022. During the move floors were unprotected and gouged and scratched and walls were also scratched and gouged. A 3 piece wall unit was ripped apart without the connecting bolts removed. In addition, 2 of the 6 glass doors were broken. A dryer and freezer were both damaged and the freezer stopped working. Parts were left anywhere. For example, 2 futons were taken apart. At the new house futon parts were found in the garage, some in the kitchen and others in the basement. Shelves to a bookcase were not found. Trash was left behind in our yard after they left. This is not a comprehensive list, just the major highlights. I filed a claim, and almost 4 months later here are the results. The damages to floors and walls cost over $1600 to fix. They offer $0 to repair. The bookcase cost $1100 30 years ago, and $7000 to replicate. They offer $850. The freezer reimbursement offer was $60. I elected $10,000 insurance, but you see the results of my claim submission. Here is Moving Ahead's last reply to me: If you still do not find our current offer to be acceptable, the next step would be to begin the arbitration procedure, as outlined in the documentation you have already received. If you have any questions regarding this process, I would be happy to assist in any way possible.. Thank you, Steven Mutter General Manager T: (513) 591-9818 movingaheadservices.com The character of any company is evident in how they respond when they make a mistake. You judge for yourself. My advice, buyer be very aware with Moving Ahead!

Please read the reviews before renting here! The facility is nice and clean, but not worth the…read moreprice. I opened my storage account about eight months ago in the spring for a total of $85 a month. Suddenly in January overnight my rent nearly doubled to $155! I could understand a 10% increase or whatever but to nearly double?! It's outrageous! They claim that they sent me a letter, but I never received anything. I live out of state and was planning to keep my things there for the next year, I can't easily get out there to move my things out to a different storage facility. I feel completely taken advantage of. Please do not rent from here! After just a few months, they will increase your rent and not buy just a little bit, they will nearly double it. And to add insult to injury, the same space is renting for $80 online! But they expect me to be $155 for it as a loyal existing customer? The owner Mike needs to have his head checked! Why would you treat good customers like that? Disgusting!

College daughter moved in May 2023 on the agreed upon price of $63.90 a month. We sent in proof of…read moreour own insurance. They charged us 75.90 for the first two months until I caught the error and they corrected it stating they made a mistake and was charging us insurance even though they received our proof of insurance. Then the price increased dramatically January 2024 from $63.80 to $104.37 without any warning! They claim they mailed a letter warning of the dramatic increase, but we never received any letter nor email. I called to ask if they could honor the agreed upon price for one more month as we received no notification and the owner who I spoke to one the phone, Mike, was extremely rude and wouldn't even discuss it. Seriously that's over a 60% increase in rent. I would understand 5-10% tops. Way to take advantage of people once you have their belongings as hostage. Needless to say we moved out in January and would NOT RECOMMEND STORING YOUR STUFF HERE WITH THIS CROOK! Look elsewhere