Air-conditioned and good security. I couldn't imagine having to rearrange my storage unit in this…read more95 degrees summer. Star Storage is temperature controlled which not only makes it more comfortable for you but also is good for your belongings. They also have a bathroom on-site and WiFi.

Top Notch Service My…read morefamily and I have moved a lot over the past 15 years. We have often had to use a storage service as we settle in. In some cases, they offer average to good customer service. I've also experienced ridiculously bad customer service. But most recently at Star Self Storage...we have finally experienced a company who is willing to go above and beyond. The manager (who's name escapes me) is one of the most professional and helpful people I've dealt with in business. He's willing to accommodate you by showing you different options, he gives you all the information you need up front...he's recently helped us in a critical situations that otherwise would have resulted in a HUGE disaster. I recommend Star Self Service to anyone looking for a safe, clean and professionally run organization. ***** Happy Holidays!

We had a situation where I needed an employee to help with access to our storage locker…read more Bev from key Storage went above and beyond to help us. I can't thank her enough. And then followed through with the lock, etc. We would rent from them again if ever needed. I highly recommend.

Clean, well maintained storage at a convenient and secure location. Great rates, a flexible move-in…read moredate and friendly staff made this an obvious choice for my storage needs.

Kathy is a nasty and rude employee who conspires with others for inside information of the content…read moredetails of units that maybe up for auction. She questions why one is making a unit payment for someone and all around Karen NOT minding the business that pays her. Fyi....ask her about calling Mike Neal of Neal's BBQ and conspiring with him to buy my brother's unit at auction for cheap. Mike Neal called her and asked how far behind was my brother (and she told him) in payments for his storage unit and when was the last day he could pay before it went to auction. When my brother had the payment called in, she acted as though she couldn't take it and wanted to know why this person is making the payment on behalf of my brother.

From the owner: Secure EZ Storage - Hamilton is conveniently located in the Lindenwald section of Hamilton, OH. We…read moreoffer drive up, exterior, roll up door storage units ranging from 5x5 to 20x20 or 10x40. We also have limited outside parking spaces available to store a vehicle or camper or RV. Gate Access hours are 6am to 10pm. Our staff are friendly, informative, and helpful through all stages of the move in process. Call, visit our website or stop in to reserve or rent a unit and see why we make storing EZ.

New and prospective renters should be aware of two things about Extra Space Storage. First, they…read morewill give you a good deal for a couple of months and then make a huge increase in your monthly rent. Second, even if you tell them you will use your own padlock, they will leave one anyway. If you return it right away, they say they will give you a credit. But, being busy moving your items, if you ASSUME you will get a refund when you move out, you will be wrong. Their policy is to not give refunds or credits on your credit card. You will be stuck with a $20 padlock that you can buy at any hardware store for $10.

Has to switch to a different storage company. The gate on my side was almost always open when I…read moredrove by. Disappointed you pay for something to be secure and anyone could drive back there

I've had multiple storage units with Public Storage and every time it's been a pleasant experience…read more The staff is kind and if their location is full with no storage units available they will definitely go out of their way to call other public storage units in the area to see if they could be of better assistance to you. That's exactly what happened to me the second time I needed a storage unit. They guided me to this location because they had open units. I was grateful for the help, so it wouldn't have to drive or call around to see if anyone had open units. Big help!! Thank you Public Storage

Easy to reserve and rent! Getting access was quick and painless through online. Clean units.read more

Please read the reviews before renting here! The facility is nice and clean, but not worth the…read moreprice. I opened my storage account about eight months ago in the spring for a total of $85 a month. Suddenly in January overnight my rent nearly doubled to $155! I could understand a 10% increase or whatever but to nearly double?! It's outrageous! They claim that they sent me a letter, but I never received anything. I live out of state and was planning to keep my things there for the next year, I can't easily get out there to move my things out to a different storage facility. I feel completely taken advantage of. Please do not rent from here! After just a few months, they will increase your rent and not buy just a little bit, they will nearly double it. And to add insult to injury, the same space is renting for $80 online! But they expect me to be $155 for it as a loyal existing customer? The owner Mike needs to have his head checked! Why would you treat good customers like that? Disgusting!

College daughter moved in May 2023 on the agreed upon price of $63.90 a month. We sent in proof of…read moreour own insurance. They charged us 75.90 for the first two months until I caught the error and they corrected it stating they made a mistake and was charging us insurance even though they received our proof of insurance. Then the price increased dramatically January 2024 from $63.80 to $104.37 without any warning! They claim they mailed a letter warning of the dramatic increase, but we never received any letter nor email. I called to ask if they could honor the agreed upon price for one more month as we received no notification and the owner who I spoke to one the phone, Mike, was extremely rude and wouldn't even discuss it. Seriously that's over a 60% increase in rent. I would understand 5-10% tops. Way to take advantage of people once you have their belongings as hostage. Needless to say we moved out in January and would NOT RECOMMEND STORING YOUR STUFF HERE WITH THIS CROOK! Look elsewhere

Under no circumstances should anyone store things at this location…read more 1. After a few months of storing our items in a temperature and climate-controlled storage unit, our items were covered with mold. After contacting the company, they sent a nasty email in response that boiled down to not our problem, speak to your insurance and that was the end of the conversation. 2. After dealing with a couple thousands in losses we give up fighting and go to get our stuff removed only for the parking lot, the road through the storage unit and all the sidewalks to still be covered in snow (almost a week after the snow) with out the appearance of even trying let alone salting anything causing dangerous sheets of ice at the entrances of doors. We had to park at a different business and walk to the business. It is so bad that we are having to wait for the snow to be gone before we can even attempt to remove the items, and most likely going to be charged another month for the unit in the meantime. 3. When we went into the office to talk to someone, the lady at the desk was watching something on her phone and giving us short answers while watching the video, not even bothering to turn it off, let alone turn it down. This place is absolutely not the place to store your items, especially if it is something you may need with any kind of urgency, or remotely care about any items you store there.

We stored my daughter's college furniture here over the summer. We returned to find most of the…read moreitems covered in mold. The facility refused to reimburse us the storage fee and assured us their insurance policy would cover damages. The insurance company has denied our claim several times without explanation. I strongly advise against using this facility- it ended up costing us far more than just the storage fee.