Kudos go to Jimena! Did everything expected from an experienced person step by step! She showed me the storage and details! read more

My storage unit was burglarized and all my belongings were stolen at Public Storage on Vermont Ave. Customer service claims they have no video of the burglary despite having a dozen working cameras all over the property. (???) Do not rent storage units here -- and do not trust the staff if you value your belongings! read more

I made a reservation on 8/3/25 for 8/24/25move in date online which they stated no obligation to rent. After completing the reservation a page pop up and saying to lock in to the rate complete this, which I did not knowing that they are already going to start charging me for the whole reservation. The next day 8/4/25 I found out I will not be able to make the move so I called to cancel the reservation. I was refunded the $1 1st month rent and the lock for $20. However I was not refunded the admin fee of $29.00. Its not stating on the website that if you will not be able to get the admin fee after you completed the lock in rate process. I was told by the customer service agent name Michelle that it was on the contract agreement which I thought is ridiculous for someone to read through because its not just 1 page they sent you pages and pages of documents. What Public Storage should have on their website is that a warning or notice: TO CUSTOMERS ONCE YOU HIT THE "ENTER " BUTTON TO COMPLETE THE LOCK IN RATE PROCESS YOU WILL BE COMITTED TO THIS AND THE ADMIN FEE IS NON REFUNDABLE. But instead they will make you read the multiple pages of document and you will not be able to notice the " nonrefundable admin fee" statement. I have been through a lot of transactions online but never been like this. I should have known that once you gave your payment method information you will be charged instead of only putting a hold until the move in date. Other company like the UHAUL or Rent a Car companies will state "no payment due today" on your schedule rental. PUBLIC STORAGE HAS VERY DECEIVING MARKETING AD: "No Obligation to rent". . read more

Horrible is the only word to describe Public Storage. They must be full as they keep jacking up the rate on this tiny 10x15 storage unit. July 2023 - $211 Starting rate with no discounts Oct 2023 - $349 First bump not even 2 months Jan 2024 - $419 Beginning of the year July 2024 - $524 New rate next month. Needless to say I'm moving out before July 1 and the new rate hits. read more

I've had my storage unit at Public Storage for less than 3 months and I just found out all my belongings were stolen sometime between July and this past week. The manager claims there is no video despite all the monitors in the office. Her name was Tiffany, I believe. And the one who began acting suspiciously was Oscar, the curly haired fellow who started stuttering when I inquired about the burglary. I have a feeling they know who did it. I intend to find out and whenm i do, they will find out too. read more

They start you off with a reasonable rental fee then after a few months they jack it way up !

This storage offers a lock and have awesome staff! The people are aware of their surroundings and know what's going on around the property which let me know a lot ! I think my things are safe here! read more

This storage location is not safe for anything. Not your belongings. Or furniture. Or musical equipment. Or autos. Or anything that you want to keep as your own. This is how your property gets stolen. At 6pm, the employees in the front leave for the day. They do not sweep the property and ask anyone still there to leave. So anyone on the premises is essentially unsupervised and on their own. The employees know this. If you are not in cahoots with the employees, they will send you a message upon your departure. Please don't stay past 6pm anymore, it says. But their accomplices? They stay -- late into the night -- and cut your lock off your unit door -- in a way that the insurance will not cover your loss -- because there is no Breaking In to the property. The employees will claim you have to change your locks -- New Policy -- and what this really is is a loophole for the insurance company. not to pay the claims of those insured. And then the accomplices to Public Storage employees? They steal your things. And the next day, despite all the cameras, the employees will claim: "There is no video." Every. Single. Time. Don't store your stuff here. You've been warned. Gracias. read more

Public Storage - My storage unit after I called the police to report a burglary at Public Storage in Harbor City - Self Storage Near Me - Harbor City, California

I loved Astrid's customer service! She helped me with everything i needed! Clean property definitely will recommend!

Absolutely worst customer service ever, I tried to move my boat to this storage and I reserved my space, when I went there I saw my space is too tight to go reverse my trailer and park my boat, I called them told them nobody can park this trailer to this space and could you send me someone to help? He only repeat a sentences like the answer machine and he said I can not help you and you can do whatever you want, I tried to explain to him but he repeated same sentences,, It was the second time I really disappointed at this place. read more

They keep jacking your rent up with no explanation when you try to find out why all you get is a big around

Paul the site manager provides stellar service. Not only is he concise with going over the terms, he makes sure you have full understanding of their terms and conditions. Also, this facility takes pride in the cleanliness of the place. Every time I go to my unit, there is always a custodian that is leaf blowing. read more

Oscar is very friendly and helpful. I don't have a unit here but come here to make my payments because it's closer. He remembers what time I usually come in to make my payment and always answers any questions I have. He does his best to be available at the front desk but, can't always be there, so, just be patient. read more

The employee was quick to give me all the inf I needed and even checked up on me to make sure I was okay. Thak you

Your stuff will be stolen. As long as that's OK with you, then by all means, store your *valuables* at this Harbor City location. But remember, those valuables will be stolen. The employees are facilitating the burglaries. They are in on it. Oscar, Brittany, etc. All of them. They allow certain people to hang around after the business has been closed for the night. Then these same people steal your valuables. And there will never be any video, you see. Ever. How could there be? The employees are helping the thieves steal your things. Don't believe the fake reviews. Your stuff will be stolen. read more

I went to the storage to pick up my boat. Just to find out my boat got vandalized , they stole my radio and speakers , and amplifier. I went to tell the man in the office, he said they weren't responsible. He said I was the first one to complain. I even told him if he could check the cameras , he said no. Bad business. Don't storage your stuff here. The workers are the ones breaking in the storages. They were 2 workers there when I went to complain , the other worker told me nobody else was there , the other worker went to hide. They were acting weird. Don't storage here. There was a little camper trailer there , when I went the trailer windows were broken. That was the second day I went. No good read more

Very unprofessional. No one ever answers the phone. You usually have to wait for the "employee with the key" to come back, they don't know how to answer simple questions and they try to charge you for bogus issues. read more

My storage unit was burglarized in August in 2021. My musical equipment. My laptops My family heirlooms. You should feel like your storage company will protect your things. Not Public Storage on Vermont Ave. They act like theyre in on the burglaries. 10 cameras Not one photo or videp of the thieves. read more

I've tried to give this location many chances to improve their customer service. It's mind blowing how this location still employs people that have no sense of urgency and customer service. If you are not a people person, do not work with people. Point. Blank. Period. Kody lacks the skill sets required of a manager! He is rude, lacks proper communication skills and very unprofessional. If it wasn't for us customers you wouldn't have a damn job! He even gives us a hard time to borrow a cart. The carts are here for the customers to utilize yet we have to argue every time we ask him to unlock it! My daughters, friends and myself decided to meet up the same day so we can help each other move our totes into/out of our units. You're only allowed 1 cart per customer but we have a total of 4 units, that belongs to 4 different people and yet he said we can only use 1 since we all know each other. That didn't make any sense to us... let's just say his true colors came out that day! Another issue with Public Storage is they charge you a full months rent even if you move in mid month or last week of the month. This is the only storage, that I'm aware of, that doesn't prorate the rent when moving in. But what can I expect from Public Storage, all they want is your money. We can't wait to get our things out this pathetic storage place! This is not our first interaction with Kody and probably won't be our last until we move our stuff out of this location. I'm not sure if it's because we're women or because some of us are minority women. I really hope it's not either but it wouldn't surprise me since it seems all the undercover sexist and racist people are coming out the woodworks. Do you treat men the same or just women?!? Do your job!! Don't argue with customers and act like we're inconveniencing you! Be kind, Kody! The next customer may not be as understanding as I was! You never know who your customers might be; a doctor, lawyer, scientist, barista, food clerk, homeless, jobless or a mechanic. Treat everyone, regardless of race and gender, with the same respect you would want for yourself, Kody!! read more

I thought this place is as bad as it can get. No, it isn't. It's not the employees, it's corporate. Their computer system programmed by infants bouncing up and down on keyboards just put in ANOTHER phantom bill for "fees and other charges, due immediately," of 79.15. When asked what it's about 1) they won't tell me; 2) they're incredibly rude as usual; 3) they further threaten me to FINE ME IF I DON'T PAY THE MYSTERY CHARGE. Like me, a former civil trial attorney with 35,000 hours experience, I have NEVER seen this, and neither has the rep of my bank I spoke to. Since public storage REFUSES to give me anywhere I can have it out with them on writing, and go to war over their insanity, my bank agrees with me I should pay this unexplained COMPLETELY bogus phantom charge, wait til it posts, THEN dispute it with them and that way PS will be FORCED to put it in writing. I have never seen in my life a billing system go this BERZERK with false charges, but they care about their renters not one whit, so I guess it makes sense. If you rent from any public storage, even this one with nice employees, IMHO, you will have lost your mind, so please don't complain if they do, they gift you with soap on a rope, and then you act "surprised." It's as messed up as a business can get. On the other hand, from former reviews, it seems like a MAGICAL place to have all your stuff stolen from with *cough* "picked locks" then have THEM not honor your insurance if you're insured elsewhere through legitimate insurance, unlike public storage (that L should be removed from their name, actually, but that's another story). If they send you a Christmas thank you for your patronage, I assure you it will be soap on a rope for their next year "messing with you." Sometimes you mess with the wrong person. Public Storage has found that person. best, C. Sterling Wolfe, Esq. specialty / civil fraud, class action ----------------- Edit: It can ALWAYS get worse with public storage. They're now double charging me bogus fines, threatening me that if I don't pay the fine IMMEDIATELY (they never give details what their "other charges is about") that they're going to fine me some more. So I'm now in an endless cycle of every time I refuse to pay their false bills, I'm threatened with more bogus fines, in breach of our contract, if I don't pay those unspecified false bills immediately. Rep 1 I talked to was incompetent in math. Claiming I was never double billed for anything. DEMONSTRABLY WRONG. Then I asked to be transferred to a supervisor, she hung up on me. Rep 2 I talked to was patronizing, rude, so when I requested to be transferred to corporate (they don't have supes on the floor, how insane is that?!) she gave me WRONG information I repeated back to her about his contact information. Once again, what type of company let's the inmates run the show on customer service, with NO supervisor on the floor. Public storage is the obvious answer. Last person I talked to at Corporate, Mike working for Ken Lassegard's words out of his mouth to me were "I didn't listen to your message," which means, by definition he arrogantly thinks his time is worth more than mine, $900 an hour. And WHY would you gratuitously announce that to a customer anyway? It reeks of TOTAL blowhard overcompensation for deep insecurity plus a total lack of recognition that if you say something incredibly rude in an arrogant tone of voice to ANY customer, that conversation is not going to work out well for either party. Public Storage: Kings of creating lose-lose situations. If you look up Orange Insurance class action lawsuits, basically, IMHO as a civil fraud attorney, my opinion is that it's simply not only a fraud, in terms of kickbacks, bouncing back this "independent" insurance company which is really just them, back to them. And on top of that, purported facts of the suits show they RARELY pay out on the most obvious signs of break-in. I watched one video of a lady who's COMPLETE DOOR WAS REPLACED, AS WAS HER ORIGINAL LOCK, SHE FOUND HER ORIGINAL CUT LOCK INSIDE THE UNIT, AND THEY STILL REFUSED TO PAY HER HER INSURANCE MONEY AFTER EVERYTHING INCLUDING WASHER AND DRYER WAS STOLEN! Don't use any public storage is the bottom line. Some things really are that simple. Ten years ago, they weren't this horrid. That was then, this is now, and NO amount of nice by the local employees in Harbor City is going to clear up their obvious attempt to self-destruct, and take their customers down with them. read more

Been having this storage for a while now and still love the customer service I get and love the ppl who work there especially Oscar he's so nice and answers all my questions best storage place ever would t go anywhere else. read more

You may or may not know, but @1pm Upon my arrival to Harbor City Public Storage unit#205, to my unbelief and utter surprise- My unit was broken into. All my things were tossed about- gone thru, thrown on the ground..a mess. Interesting enough I rarely come down. And had not been back since October. You see I live in Rosemead,CA and commute to Carlsbad,CA daily. But decided to visit today.. The Sheriff Dept also took pictures A Burgalry report #917-00569-1698-078 was filed along with Supplemental loss report for items taken from burgalry. Raymond L (Shift Mgr) took pictures an also Reported an Incident / Damage #(WS01608) along with The Sheriff Dept's. This is truly unpleasant & unfortunate. Now I dont feel safe having my things at your Public Storage facility #21608. I dont get it - A secured, code entry....? Yet, my unit has the lock picked...? No log of my coded entry history ? Change of Owner Management ? Possible Descruntal exchange ? Your Facilty is Very unsafe for Tenants. YOU have Too Many Blind Spots. And Far Too Few Cameras !!! Makes No Sense- This location makes a good profit. Old building refitted, etc.. And a Rental Increase?? For what reason? Most definitely Not to make the Tenants feel safe or to Upgrade this facility.. Its PURE PROFIT im sure... No extra overhead- Always hiring- But whats most disturbing is You put your own Employees in direct Harm !! For women on staff..Veronica& Amber If the show a Unit to a potential tenant.. Once the walk them to the Unit in halls.. You are just waiting for something to happen. What a shame..Its too late then. Please - Take the Right Steps Now. Be Proactive & Avoid being Reactive. Equipped them with tools they need !! An Effective Buddy System Rules that Protect your own Tools that are handy & useful Have In House Security Align w/ Sheriff Dept Trained Dogs on site. 2Way Radios Panic Button Tasers Mase There Monsters laying in wait. This incident is just the tip.. Take the steps now..please. Until we have solved this matter.. I have take have taken liberty of transferring to Unit# 96..a smaller unit.. Not sure Why it wasn't offered at first. I'm sure you want to make things right... Before this goes any further so that my trust is restored w/Public Storage... I will need the following.... One Months Free Rent ( FEB ) I purchased insurance w/Unit #205 and w/ minimal lose should cover fine. ********************************************************************************************** PART 2 ********************************************************************************************** Sr District Mgr - Ken District Mgr - Rafael, Sr Regional VP - Brian Paganetti (310) 607-9415 ext#3101 Chairman, President and CEO - Ronald L. Havner, Jr. Final attempt to resolve... After emails and phone calls.. In the absence of acknowledgment I find it further disheartening that your on-line Customer service support neither and either of you selectively have chosen Not to simply respond professionally or empathetic...Why ? Location#21608 / Incident #WS01608 Harbor City Public Storage facility#205 Sheriff Dept Burgalry Report #917-00569-1698-078 ********************************************************************************************** RESULTS OF MATTER ********************************************************************************************** PUBLIC STORAGE DOES NOT CARE ABOUT THEIR CUSTOMERS BEWARE, IF YOU PLAN TO RENT A UNIT HERE - TAKE PRECAUTION In the event something should occur - ( Theft, etc ) You're gonna need Insurance In regards to being accommodated emphatically with the Human factor - Nul & Void Do not expect it - There is an apparent Systemic issue wherein-which the HQ site, from the Switch Board to Customer Svc reps are ill-prepared, unless you reach a Manager. Then maybe your voice might be heard -But even then - there is still resistance. Good Luck - read more

I stored my stuff here for about 9 months and it was all good into my storage got broken into and most of my valuables stolen, the staff did not inform me that the metal hinge had been cut and my unit burglarized, stay away unless you're not keeping anything of value here read more

Thank you Andres for the great service you have provided me and answering all the questions I had

I was in need of a small storage unit, another place recommended this place. Oscar was super helpful and amazing when I needed to move into a bigger unit. He is very polite and always greets me with a smile. read more

I've had items stored here for well over 3 years and have never had a problem until last week. I received a phone call stating my unit (along with several others) had been broken into. Before writing this review I took a minute to look at other reviews and realized this facility has been broken into a number of times within this year! What are you going to do about this Public Storage? It's ridiculous to find out that burglaries are occurring so frequently. One time should have been one time too many. Do something. Most of the items in my unit are obviously items I find irreplaceable and I'm unwilling to part with them at the moment - which is why I pay $147 a month for a small space. I'm storing junk - but I'm paying YOU to store my junk...and I believe I'm paying you well enough for you to respect that and take it seriously. Where is my money going? Why don't you have a better security system? How dare you take my money monthly without investing part of it towards ensuring the safekeeping of my items! I will continue to store my items here for the time being but I expect full compensation and an apology for your recklessness - and not from your front line staff (who are awesome and helpful) but from upper management. You need a better camera system (they couldn't even get the guys license plate), more cameras (too many blind spots), and you need to have security patrolling during off hours (dude snipped the gate chain to get in). I will be waiting patiently for a response. Yelp users, obviously you take your chances storing items at any facility and I wouldn't steer you from this site even though I'm upset that my unit was burglarized. The staff here is very friendly, extremely helpful, and they've always been great about anything and everything. There was even a day when I couldn't remember if I locked my unit correctly and they had no problem checking it for me when I called. This is a management/ownership issue and I will edit this review or add another once my claim has been settled to give you an idea of how professionally they handle that. process. **UPDATE** I I tried to file a claim on the stolen items. Unfortunately, long story short, I didn't have pictures of the items so no deal. So, a short PSA to everyone and anyone using any type of storage facility - take pictures of and inventory your items. If possible, save your receipts. Otherwise the lame company that insures your stuff, that mandatory insurance you pay every month, is WORTHLESS. read more

Should rename this storage yard to: Crack-Head-Hobo-Land. ==DO NOT STORE ANYTHING OUTSIDE AT THIS SITE== I had purchased an RV that was stored at this Public Storage Facility (24180 Vermont, Harbor City CA ). Multiple break ins and theft occurred on the RV over the course of several months. They had broken a window and proceeded to spray paint the inside and were removing most things of value (TV's, stereo, copper wire, canned food, alcohol, aluminum awnings...... etc... etc..). Of course the outside was spray painted as well. I'm sure they were even living in the RV - they left me some hobo poo in the toilet. One time, I had bought four new expensive RV batteries only to find them missing on my next visit. After my second complaint to management they told me they were taking "reasonable" security measures and then proceeded to increase my rate - eventually to sky high levels - I think I peaked out at $270/month and that was two years ago. At that point the damage to the RV was more than it was worth and I had lost all hope. Walking through the lot at the time I noticed that 100% of the vehicles on the lot had been broken into 100%!!!! They should at least warn people before they let them store anything outside. I should say that this RV was a very nice RV in the not so distant past. The prior owner purchased it for $27,000 in ~2009. It was a 1983 double wall steel, Bluebird Wanderlodge 35 feet long with a Caterpillar Turbo Diesel. Now that I had given up, I had to somehow get rid of the RV to end the pain once and for all. The obvious decision was to haul it to a junkyard for scrap, but I first informed an internet Bluebird forum that I was willing to sell any parts they may need. After many parts were removed, the last fellow wanted to remove the internal cabinetry (framing and all). I said OK, but the bus would be his and he would have to take over the storage fees. He agreed, so I wrote up a Bill of Sale, handed him the pink slip and walked him directly to the rental office. I signed a release and left the new owner (Jeffrey Parrott of Dana Point) in the office - both office staff and Jeff agreed they were good and I was released. After a few months, Public Storage begins to send me bills, late fees and collection notices. Jeff was granted access to the lot by the office staff (they provided him with a code - I did not) and they accepted his $ for approx. 2 months. Than he must have stopped paying........ Jeff had now completely gutted the interior. Now I was left with a giant shell of an RV that I didn't even own and Public Storage still wouldn't let up. I was now in a pickle. You see, the RV was never in my name, I had passed along the pink slip from the prior owner with a bill of sale to Jeff - and Jeff was no longer responding to my messages pleading for the paperwork so I could stop the Public Storage bleeding me of my money. Public Storage stated they did not have a release form with Jeff's signature - so I was still on the hook....!!!!!!! I was forced to wait a couple more months to get the legal paperwork to junk it and than paid off the crazy fees the Public Storage had piled upon me. What a horrible, but valuable life lesson I learned. What prompted me to write this review is that I noticed a Nice RV recently show up where mine had been parked. I can see it from the 110 as I go to work. Sure enough, a couple days go by and I can now see their passenger window has been busted. !!! I think Public Storage has a legal obligation to at least warn customers that they will be subjected to theft. At least until they secure the perimeter. read more

The guy with the glasses was very nice and even allowed me 15 min of his personal time after hours so I could toss a few things into my unit. Great Customer service read more

Do not store your car here... I stored my car here starting from the middle of May 2014 to January 2015. Here's a brief break down of my experience. 1. The first day I tried to store my car in my spot, another car was parked in my area. Since the office wasn't open yet I had to park my car in the general parking area. My car was there for a whole month because I was out of town and couldn't move my car. 2. One time I came to pick up my car and use it for a week. I didn't use my gate code to get in or out of the parking area because there was a car before me when entering/leaving public storage. I had my car out for three days before someone called me about my car. Here's how the conversation went... Employee: Hi, Lark. This (I forgot her name) from public storage. We were wondering if you had your car, because it's ummmm... (Awkward pause) Me: Yes, I have my car. 3. While my car was stored here someone keyed my car and stole my tags. I gave this place two stars because the employees are nice and I'm thankful they called me about my car being gone (even though it took three days). The security here is lacking so be careful when storing your car here. read more

My fee at public storage started at $130 month.. then a couple months later it went to $160, then $190 and now $216.. they will email you when they are raising the rates, but as far as customer service, they fail.. here is the reason why... On May 2 2018 I went into the office and talked to the employees and told them that I no longer needed the storage and what do I need to do.. The response was I got was " just have all your stuff out by the end of the month" so I emptied the storage unit the 26th of May.. i ended up calling the office after the holiday weekend to follow up . Since I was only told to take my stuff, I close the unit and locked it. But because the lock was still on the unit, I was charged a months rent. $216.. for june.. I spoke to the district manager Araceli McMahon-Mendoza 310.607-9415 ext3105 . She tells me that I was supposed to tell the employees that it was emptied and they would verify that is was in fact emptied out and clean... So because I didn't do that , I am getting charged for June.. I then talk to her boss Ken 310.341.2820 and he states that they have no way of knowing when emptied the unit out.. again, i explained that I personally asked their employees what I need to do to move out and was not correctly informed.. I feel that this company did not give me all the information I needed and now I am responsible for another months rent for a unit i did not. I made every attempt to move out by talking personally with their employees. For a publicly traded company, they sure do stand for their own beliefs that are stated on the website "we care.. our goal is to ensure 100% customer satisfaction. I would definitely not use this place! read more

Public Storage - Self Storage Near Me - Harbor City, California

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The onsite staff were friendly and personable during the paperwork phase and have remembered me by name each time I have returned to access my storage unit. One of the benefits with PS over other storage companies is that you do not need an appointment to get inside and access your storage space. This location is also quite clean, with a clean restroom for tenants. The only drawback is that the carts for moving heavy or large items are locked up and outside regular office hours, you have to make special arrangements to make one available. I am not planning on having my unit very long,but so far it has been a great experience. I absolutely reccommend. read more

With much sadness I moved from my unit, after nearly 3 years. I have had nothing but a great experience during my tenancy . Angel Cici, the on site manager couldn't have been better. He was the major part in my not wanting to leave! The security knowing whatever I needed would be taken care of with a smile. Clean, secure, convenient, friendly, who could ask for more! read more

This place does not accept NM driver license.. So make sure if u have an out of state license call first to make they will accept you.. Or maybe it's just my state. To bad I ll find the right one that will accept me. read more

Very friendly staff that is there to help you out, the facility is very clean and each of the storage units are nice and secure. The unit I got which is 10'x10' I got for a very good monthly rate and when they opened the unit for my inspection the unit was recently cleaned and the floor painted so it looked really good. The restroom I used while I was there was nice and clean as well. I searched around for a good Public Storage and this one really stood out from all of the others, from where I live I probably pass three or four other Public Storage places but it is worth the drive with the great pricing and the fact that this facility is very well maintained compared to the others. read more

Matt was really great in service really cool dude Thanks Matt for the service and deals read more

Good customer service, very helpful moving tips. Very thorough instructions. I would recommend them to my friends

The lock was picked. The sheriff acknowledged that this happens all the time. Orange Insurance (owned by Public Storage, so don't YOU buy it) doesn't consider a picked lock forced entry so they are doing their very best not to pay a penny. The security here is a joke. They stole my working tools and copper wire. I can't replace this. Do not use this storage facility. My friend has shopped a lot of U.S. Storage facilities and they have better security and even managers who live on the property. Give them a shot. Better yet, do you really need to keep all of that stuff? read more

This is NOT a customer service oriented business. The employees seemed very polite and helpful when we rented the unit but dropped all pretenses of concern and fairness after taking our money. In fact, they raised the rental fee after we signed the original rental contract. When we rented the unit, my daughter was going through a very difficult time. She lost her house and was forced to store her valuable furniture and belongings...even her children's keepsakes. When I discovered her account was in arrears, I attempted to reach the manager for that storage facility but found him very difficult to contact and unwilling to consider payment arrangements. Therefore, I contacted the Public Storage corporate office and getting a response from them turned out to be equally difficult. In fact, they would not return my calls. In the end, after attempting to make payment arrangements, all of my daughter's belongings were simply auctioned off. I called several times and inquired about the process, and no one was honest enough to advise me that I could attend the auction and purchase the belongings myself. Her entire household, her possessions, and much of the history of her daughters was sold to someone for $50.00. I believe this is a scam. Additionally, they refused to give my daughter a valid receipt proving the purchase price which leads me to believe even further that this is a planned scam Public Storage has with particular vendors. We were advised the buyer of the contents of her storage unit would be asked to leave personal belongings but none of her personal belongings or her daughter's keepsakes were left. The entire facility and the unit itself was dirty and poorly maintained. It took Public Storage months to get an electrical problem fixed so she could have light in her unit. When trying to organize her belongings, we were forced to work in the dark...with a flashlight...for months after requesting repair to the unit's light. I would never recommend this business to anyone. If you need a storage unit, I strongly urge you to go elsewhere. read more

Strongly recommend this location!! Very helpful workers if you want fast and very professional service I strongly recommend. ALSO VERY VERY CLEAN!! read more

Even throughout this crisis Oscar has kept his great customer service intact what an excellent employee public storage hired